User Escalation Specialist Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Payment Methods and Expansion Partnerships team develops and manages relationships with payment methods and financial partners that enable Stripe’s product strategy, and delivers new capabilities in new and existing markets to Stripe users. This is not a traditional sales, channel, merchant-partnership, or account-management role. You will build product and infrastructure partnerships with banks, acquirers, payment providers, and other financial institutions that enable Stripe’s products and market launches. Our team executes on high-impact, cross-functional initiatives across new products, geographic expansion, user advocacy, and policy. These partnerships have a significant impact on Stripe and the products used by millions of our users. What you’ll do We are looking for a new member to join our team to develop and execute on high-impact initiatives with both payment method partners and expansion partners in new and existing markets, focussing on EMEA. These partnerships form the basis of Stripe’s product. As part of these efforts, you will be responsible for deal negotiation and execution for our EMEA payment methods and expansion business. This is an exciting opportunity to make a significant impact and contribute to the growth and success of Stripe's payment method partners. The role will require close coordination with product and engineering teams, as well as cross-functional stakeholders including go

Who We Are Artefact is an applied AI company. We build systems that run in production, in our clients' own cloud, and keep running after we leave. We are present in 27 countries across all continents with a team of 2,500 employees and offer the most comprehensive set of AI & data solutions per industry, built on deep data science and cutting-edge AI technologies, delivering AI projects at scale in all industry sectors. From strategy to operations, we partner with 1000+ clients, including some of the world’s top 300 brands. The Role We are looking for a Senior Deployed AI Engineer specialized in Gemini Enterprise and the Google AI stack : an engineer who works embedded with our clients and takes AI products from idea to production. You will design and build the interfaces, services, and agentic systems at the heart of our client work, such as conversational applications over enterprise data, multi-step agents that automate business workflows, and the retrieval and data pipelines that support them. You will own your components end to end: the front end, the service behind it, the data and retrieval pipelines feeding it, the deployment, and the evaluations proving it works. This role combines deep, certified expertise in Google's enterprise AI stack (Gemini models, Vertex AI, and the Gemini Enterprise agent platform) with the ability to deliver end to end. Beyond your platform specialization, you will be expected to work confidently across the full delivery lifecycle — full-stack development, data engineering, cloud infrastructure, evaluation, and client communication. You will work closely with our clients, with direct exposure from the start, and you will support the professional development of the engineers around you. What You'll Do Build Full-Stack AI Applications, End to End You will build AI products across the entire stack, from interface to infrastructure. Develop user-facing interfaces and the backend services and APIs behind them in Python. Implement age

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake’s cloud spend is in billions of dollars per year. Hence, it is critical for us to govern and optimize our cloud spend, both for margins and long-term competitive advantage. Cloud Efficiency team’s charter is to build scalable products that enable governance, monitoring and optimization of cloud spend. Think of this as Observability for cloud costs and efficiency. The team’s vision is to “Transform cloud spend into a competitive advantage by empowering teams to continuously optimize the per-unit cost.” In order to improve the overall cloud efficiency (i.e. cost per unit), it is critical to build monitoring products that collate costs with other factors such as utilization, attribution, hardware performance and architecture. Hence, there is an opportunity to build a unified, self-serve cloud efficiency product across Snowflake, that delivers actionable, real-time efficiency datasets through streamlined user experiences. This will enable thousands of engineers at Snowflake and will elevate cloud efficiency at Snowflake for long-term success. When developing these solutions, we think about the problem end-to-end: how do we collect data from different stacks (e.g. costs from AWS, GCP, Azure and CPU, Memory, Utilization) across Snowflake reliably, how do we store it eff

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: The Order Processing Team helps in managing the sales contract management and provisioning, to meet company financial and legal requirements as well as processing deadlines. The team is responsible for validating the opportunity and contract information, processing the deals, and activating the user access. At our core, we are a dynamic team of highly productive people who are passionate about providing support and who thrive in a rapidly changing environment. About the Role: We are looking for a passionate, driven and accomplished Order Processing Analyst to join our growing India team. This is an opportunity to join a high-growth company, and enable an award-winning product that is rapidly getting adopted across international markets. In this role, you will work with Sales Operations, Content Authorization, Legal, Finance, and oth

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programming and we won’t let a single line of code reach production without peer code reviews. We strongly believe that the only true authority stems from knowledge, not from the position and we always treat others with respect, deference, and patience. Do you love APIs, databases, messaging, and open source? Do you crave great challenges that will make you feel awesome once you solve them? We're looking for software engineers like you to join a team of amazing developers that is completely disrupting an industry. Duties and Responsibilities: Work independently as well as in small teams to develop the best product on the market Implement a scalable, stable, and user-friendly product that can handle our current capacity and handle future growth Work in a modern agile software engineering environment (with source code control GIT, dev/stage/prod release cycle, extensive testing, and continuous deployment) Solve challenging technical problems and put your skills to the test every day Develop and maintain microservices and APIs Engage with the Product team and other engineering teams across clusters and Business Units to help to ensure the solutions the team is building are fulfilling all the requirements Influence a growing team while acting as a technical guide—speaking conceptually, documenting architecturally, and being hands-on with code Design scalable solutions using code to support business functions and product goals, navigating platform limitations effectively Design and implement integrations between Talkdesk and external systems using APIs, middleware, and custom development, ensuring data integrity and security Qualifications: BS/MS Degree in Computer Science, Appl

About Appier Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. Role Mission As our Digital Advertising Data Analyst, you won't just be moving data—you'll be defending our revenue and driving our growth. You will bridge the gap between complex datasets and high-pressure business decisions. Whether you are uncovering a campaign's "hidden" success to secure a contract renewal or identifying sophisticated ad fraud to protect a client's budget, your insights will be the backbone of our commercial strategy. Key Responsibilities Performance Optimization : Analyze real-time campaign data to provide actionable "pivot" suggestions that directly improve client KPIs. Fraud Defense : Develop and maintain fraud detection reports to proactively address client concerns and ensure high-quality traffic. Stakeholder Communication : Present findings clearly to management and clients, often in high-pressure situations where data must be the "voice of reason." Technical Requirements To succeed in this role, you must be a power user of our primary stack: SQL: Expert level. Ability to rapidly write complex, performant queries across large, nested datasets. Python: Proficient in data manipulation (Pandas/NumPy) and automating repetitive reporting tasks. Tableau: Ability to build intuitive, client-facing dashboards that tell a story at a glance. Google Sheets: Advanced capabilities for quick-turnaround tactical analysis. The Ideal Candidate Battle-Tested: You have thick skin. You can stay calm and objective when presenting data to stressed stakeholders or skeptical clients. Business Intuition

Job Title: Product Design Intern Location: Bangalore, India Duration: 6 Months internship Team: Product Design Reports To: Product Design Manager Day-to-Day Mentor: Product Design Manager Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. About the Role We’re looking for a passionate and driven Design Intern to join

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Are you eager to grow your sales career in a Sales Development Representative role where you get to drive results and foster genuine connections? If so, your search ends here! We’re on the lookout for an exceptional individual who thrives in SDR processes, excels in selling SaaS (ideally productivity solutions) and has a proven track record of engaging mid-size to large companies across a variety of industries. As a natural solution seller, your innate curiosity and confidence shine through in every customer interaction. You’re a persuasive self-starter and a good listener, maintaining a high level of personal accountability while effectively communicating cross-functionally to nurture a healthy sales pipeline. With the majority of your time spent on emails, calls, and web conferences, we expect nothing less than an infectiously positive attitude throughout the prospecting, presenting, and closing phases! At our company, we value authenticity and emphasize the importance of helping customers see the true value of our solutions. We steer clear of aggressive sales tactics, instead focusing on facilitating product-led growth and ensuring our customers’ success. If you’re ready to embark on an exciting journey and make a real impact, hit that apply button and join us in redefining the sales landscape! The Role: Engage with our free user base to identify new opportunities for paid accounts. Run effective outbound prospecting campaigns including cold-calls, cold emails, and social touches. Qualify inbound leads by introducing ClickUp and running them through a BANT criteria. Represent our brand to customers

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. At Anthropic, we believe new AI capabilities are best achieved through secure foundations, not in spite of them. As capabilities grow more advanced, it is critical that progress moves forward safely and for the benefit of all society. It is the reason why security sits at the center of our work, and not as an afterthought. We're specifically looking for a Software Engineer to help us build and maintain new agentic coding tools for developers. The ideal candidate will have a passion for developer tools, extensive knowledge of diverse programming environments and languages, and experience with advanced LLM features like tool-use, chaining and orchestration patterns, and prompt engineering. Curiosity about AI research is a must! Responsibilities: Design, build, and maintain scalable features and infrastructure for AI-powered development tools Engage directly with developers inside and outside Anthropic to gather insights and improve user experience Collaborate with researchers to improve model capabilities through shared tools and evals Stay ahead of advancements in AI-assisted coding by experimenting with new tools, evaluating emerging techniques, and tracking enhancements to existing ones Contribute across the stack—from front-end UI to back-end infrastructure—to develop new features, fix bugs, and optimize performance Dive into possibly unfamiliar areas like Python notebooks, VS Code plug-ins, and containerized environments. You may be a good fit if you: Are excited about AI-assisted coding as a tool to enhance developer productivity and creativity—not replace human ingenuity Spend a lot of time refining and customizing your AI

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is working on frontier AI systems that handle sensitive information at enormous scale. How we protect that data, and how we build privacy into our systems rather than bolting it on afterward, is central to our mission of building AI that is safe and beneficial. This is a foundational role. As one of our first dedicated privacy engineers, you will help establish the privacy engineering function at Anthropic and shape how privacy is designed into our AI systems from the ground up. You'll sit within our Data Infrastructure team, architecting privacy-preserving systems, leading the implementation of privacy-enhancing technologies across our infrastructure, and providing technical leadership on privacy across engineering, research, and product teams. You'll work at the intersection of privacy engineering, AI safety, and distributed systems, solving problems that don't yet have established answers. This is a senior individual contributor role with high autonomy and broad influence. Key responsibilities Design and implement privacy-preserving architectures for AI training and inference systems operating at very large scale, using techniques e.g. differential privacy, federated learning, and secure multi-party computation Partner with researchers to implement privacy-preserving training methods that protect user data while maintaining model quality Build foundational privacy infrastructure, including automated data discovery, classification, access controls, audit logging, and lifecycle management Translate regulatory requirements (e.g., GDPR, CCPA, HIPAA, the EU AI Act) into technical implementations and automated co

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Finance is the strategic engine that drives rigorous decision making and acts as the financial stewards of Stripe's businesses - and we'd like your help. Stripe is building a world class Controllership team, which is responsible for the corporate SOX program. Stripe is seeking a bar-raising IT SOX Controls Specialist to join its SOX team. This growing team is responsible for the global implementation and operation of Stripe's SOX program. We seek a candidate that is excited by the challenge of working for a hyper-growth company that is focused on expanding the economic infrastructure of the internet. What you’ll do The IT SOX Controls Specialist is a key member of Stripe's SOX Compliance function within the Chief Accounting Organization, building confidence for our investor community through a strong and scalable SOX program. In this role, you will own the design, implementation, and monitoring of controls over third-party applications and service providers that impact Stripe's financial reporting. You will work closely with business process owners, IT, Procurement, and Vendor Management teams, reporting to the Head of SOX Compliance. Responsibilities Own the end-to-end SOX assessment lifecycle for third-party applications in scope for financial reporting, including identification, risk tiering, and control mapping Lead the evaluation and review of third-party SOC 1 and SOC 2 reports (SSAE 18 / ISAE 3402), assessing complementary user

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview The Staff Web Designer joins Harvey's Web team to define and elevate the design experience across harvey.ai and all web-facing surfaces. The team is responsible for translating Harvey's brand and product story into compelling, accessible, and high-performing web experiences that drive awareness, engagement, and pipeline. In this role, you will own and evolve the website design system, lead user research and testing initiatives, and set the quality bar for every page that ships. You will partner closely with web engineers, motion designers, product marketing, and brand stakeholders to deliver end-to-end design solutions at the pace a category-defining legal AI company demands. It is a rare opportunity to shape how the world first encounters Harvey—and to build the desig

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview The Staff Web Designer joins Harvey's Web team to define and elevate the design experience across harvey.ai and all web-facing surfaces. The team is responsible for translating Harvey's brand and product story into compelling, accessible, and high-performing web experiences that drive awareness, engagement, and pipeline. In this role, you will own and evolve the website design system, lead user research and testing initiatives, and set the quality bar for every page that ships. You will partner closely with web engineers, motion designers, product marketing, and brand stakeholders to deliver end-to-end design solutions at the pace a category-defining legal AI company demands. It is a rare opportunity to shape how the world first encounters Harvey—and to build the desig

GAQ126R40 We're looking for a Product Manager to lead the strategy, implementation, and evolution of our SAP platform. In this role, you'll define the product vision for SAP as the foundation of Finance operations while building the intelligent automation layer that transforms manual, transaction-heavy processes into streamlined, AI-powered workflows. Working closely with Finance and Engineering, you'll shape the future of finance operations by combining the strength of SAP with agentic AI to deliver a simpler, more automated, and more intelligent experience for Finance users. The Opportunity SAP will serve as the foundation for Databricks' core finance processes, including Record-to-Report, Source-to-Pay, and Order-to-Cash. As the SAP Product Manager, you will shape how Finance users interact with these processes by building an intelligent, AI-powered agentic layer on top of SAP. Rather than navigating multiple systems and performing manual tasks, Finance teams will rely on AI-driven workflows that automate routine work, surface the right insights, and guide users through exceptions and approvals. Your mission is to combine the strength of SAP with the power of the Databricks AI to create a modern, highly automated finance experience that enables the business to scale. The impact you will have: Own the SAP & Intelligent Automation Strategy: Lead the product strategy and roadmap for Databricks' SAP platform, ensuring it serves as the foundation for scalable, best-in-class finance operations. Drive SAP implementations, platform evolution, and business process transformation while defining the automation roadmap that leverages AI and agentic workflows to simplify user experiences, reduce manual effort, and improve operational efficiency. Lead the AI & Agentic Layer: Design, build, and deploy intelligent agentic workflows on top of SAP, partnering with engineering and data teams on the orchestration, retrieval, and guardrail patterns that make agents safe

At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. Applying to Render We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and