Workforce Manager Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Technology, Data, and Intelligence Team Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work. As Okta continues to scale AI across the enterprise, we are seeking a highly technical, strategic, and execution-focused Principal Program Manager to lead complex, cross-functional programs across Technology, Data, and Intelligence (TDI). The Principal Program Manager, Technology, Data, and Intelligence Opportunity The initial focus of this role will be driving strategic AI programs that accelerate enterprise AI adoption, AI for Growth, and AI platform maturity. Over time, this role will support other high-priority technology initiatives across TDI as business priorities evolve. You will partner across Engineering, Product, Infrastructure, Security, Data, Finance, and Business teams to align strategy, establish scalable operating models, and drive predictable execution across large, interconnected programs. What You’ll Be Doing AI Transformation & Adoption Lead strategic AI initiatives focused on accelerating enterprise AI adoption and AI for Growth. Partner with Engineering, Product, Infrastructure, Security, Data, and Business leaders to identify, prioritize, and deliver high-impact AI capabilities. Drive adoption of AI platforms, AI agents, MCPs, developer tooling,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Technical Account Manager (TAM) – Strategic Workforce Identity Okta: The World’s Identity Company™ Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents. Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys. The Strategic Workforce Identity Opportunity Okta Platform Focus: Workforce Identity Solutions (with foundational Customer Identity exposure). Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment. This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology. The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. As a Technical Account Manager, you will serve as a trusted technical advisor and advocate for some of our largest customers, focusing on strategic account alignment, hands-on prototyping, and broad deployment strategies to drive lasting success

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Public Sector Team is Growing Digital identity is driving transformation across government, and at Okta, our technology and people are at the heart of many of these success stories. On the Workforce Identity side, Okta enables seamless, secure access to the tools government employees rely on daily to carry out critical work. On the Customer Identity side, we empower teams to create engaging, secure user experiences—whether for citizen-facing applications, mobile driver’s licenses, or national digital identity initiatives. With flagship customers across the Australian Federal Government, Okta has established a strong foundation in this market. Our commitment to government customers is further reinforced by our local data centre and IRAP certification, ensuring we meet stringent security and compliance requirements. We are now looking for a dynamic sales leader to build upon this success and drive further growth across Federal accounts. At Okta, we provide our Account Executives with an environment where they can contribute from day one, supported by a world-class onboarding program and continuous opportunities for learning and development. Your work will make a tangible impact—shaping the future of digital identity and driving positive social outcomes. As Our Leader in Public Sector for Federal, You Will Define and execute a long-term vision, strategy, and targets to drive growth across Australian Federal Government accounts. Lead and align a high-per

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate Manager, Premium & Wealth CX, you'll lead the team responsible for delivering white-glove support to Coinbase's highest-value customers, including High Net Worth, Ultra High Net Worth, and VIP segments across our International markets. The Premium & Wealth pillar within Customer Experience is the dedicated home for relationship-led, high-touch service that keeps our most sophisticated customers confident and supported. You'll own day-to-day operations, people leadership, and service quality for your vertical, partnering closely with Compliance, Risk, and cross-functional teams to scale a support model that is fast, accurate, risk-aware, and trusted within a non-advisory framework. What you'll do: Own operational performance for your vertical, including SLA attainment, CSAT, QA scores, backlog health, repeat contacts, and complaint rates, using data and trend analysis to drive measurable improvements Lead, coach, and develop a team of Specialists, setting clear expectations through regular 1:1s, performance reviews, and building a pipeline of future leaders Drive a high-touch support model centered on trusted 1:1 customer relationships, deep specialist knowledge, and end-to-end case ownership that minimizes handoffs for complex trading, account, and funding issues Partner with Compliance, Legal, Risk, Complaints, and Workforce Management

Senior Product Manager, Platform Full-Time | Reports to VP of Product I SF Bay Area or NYC Metro Area About Canopy Canopy is one of the fastest-growing companies focused on workforce safety in healthcare. Backed by leading venture investors, Canopy is transforming how hospitals protect and support frontline staff through its Connected Safety Platform, combining wearable safety technology, real-time location intelligence, intelligent alerting, and managed services built specifically for healthcare environments. We operate in high-trust, high-reliability environments where software quality, operational resilience, and customer experience matter deeply. Today, more than 70 leading health systems and 1,000 healthcare facilities rely on Canopy to protect frontline staff, improve emergency response, strengthen employee confidence, and support workforce retention. We are scaling rapidly, expanding our product portfolio, and partnering with some of the most recognized health systems in the country. This is an opportunity to join a high-growth, venture-backed company at a pivotal stage, where you can make a meaningful impact on both the business and the safety of healthcare workers nationwide. The Role We're looking for a Senior Product Manager to own the platform capabilities that power every Canopy product. This includes shared platform services, APIs, the real-time location platform, enterprise integrations, reporting and analytics capabilities, and the foundational infrastructure that enables scalable product delivery and customer deployments. This is a high-impact, deeply cross-functional role for a PM who thrives at the intersection of technical depth and product strategy. You'll work closely with engineering, product, data, and customer-facing teams to define platform strategy, prioritize investments, and deliver capabilities that power Canopy’s products. What You’ll Own You'll define the vision, strategy, and roadmap for the platform cap

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior Manager, Solution Engineering, you will: Hire, coach, and inspire a high-performing team of Solution Engineers, driving career development, performance management, and continuous skill enablement. Support and coach your SEs as they partner with Account Executives to discover customer pain points, develop opportunities, and secure the technical win. Partner directly with senior customer technical leaders on strategic opportunities to articulate Okta’s platform value and secure technical buying decisions. Build deep relationships with key partner technical sales leaders to establish Okta as their preferred identity security standard. Partner with aligned Area Sales Directors to design, execute, and scale Go-To-Market strategies that consistently exceed regional booking targets. Align with Sales, Marketing, Customer Success, and peer SE managers to share best practices, track market trends, and support organizational scaling. Present on key Identity & Access Management (IAM) and cybersecurity topics at Okta events and industry conferences. Collaborate with HR, Finance, and Operations on workforce planning, budget alignment, and talent acquisition strategies. Serve as an ambassador between the field and headquarters, funneling critical customer feedback and product requirements directly to Okta's Product and Engineering teams. We are looking for demonstrable experience in: A proven track record of managing and scaling high-performing Solution or

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. What You'll Own As our Social Media & Founder Brand Manager, you'll sit at the intersection of content, brand, and experimentation. You'll shape how the world sees Ema and its founders — building a distinctive, high-reach presence across LinkedIn, X, YouTube, and beyond, in the fastest-moving category in tech: agentic AI. Social Media & Content Creation Scale Ema's LinkedIn from 130K → 200K+ with bold, creative storytelling and a strong lens on ICP Maintain a consistent 4-week rolling calendar across social media, blogs, and newsletter channels — while staying nimble enough for moment marketing: hopping on relevant tech trends and conversations in real time, especially for the founders Create compelling video content for both Ema and the founders — from short-form clips and talking-head videos to event and product moments — built natively for each platform Work with design to repurpose existing content — whitepapers, blogs, interviews, videos — into carousels, short videos, threads, and newsletters to achieve consistency + repetition as a brand Continuously experiment with and improve existing channels, and identify the right new distribution channels and formats to scale E

Manager - HR Analytics (MIS) About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking an experienced and detail-oriented professional to lead our HR MIS function while also managing strategic HR programs and projects. The role combines strong analytical and reporting expertise with program management capabilities, ensuring HR initiatives are data-driven, efficiently executed, and aligned with organizational goals. Key Responsibilities 1. MIS (Management Information System) & Analytics ● Lead design, automation, and governance of HR dashboards, reports, and analytics. ● Ensure timely and accurate reporting of workforce metrics (headcount, attrition, hiring, productivity, compensation, compliance, etc.). ● Partner with HR and business leaders to translate data into actionable insights. ● Provide support in driving end-to-end planning, execution, and monitoring of HR strategic programs (engagement, digitization, capability building, data compliance, etc.). ● Build predictive models for workforce planning, attrition, and productivity. ● Act as the central point of contact for managing all associated leadership presentation. ● Provide data-backed recommendations for policy, process, and people decisions. ● Build capability within HR teams for better use of data and program management. 2. Program Management (HR Transformation Strategic Projects) ● Support Head Transformation in managing program objectives, milestones, success metrics, and governance structures; escalate proactively. ● Collaborate with cross-functional teams, vendors, and HR CoEs to ensure program success. Qualifications & Experience ● Postgraduate degree (MBA/PGDM – HR, Business Anal

Most PMs write specs and wait for feedback. You'll be deploying AI agents with real customers across APAC, then turning what you learn into product direction that actually matters. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. Why Forward Deployed Product Manager Enterprise AI isn't won in the roadmap, it's won in the field. Businesses across APAC are trying to f

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Product Manager, Data Platform (India) Company Overview Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device, for any app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. Role Overview: Senior Product Manager, Data Platform As the Architect of Okta’s data-driven future, the Senior Product Manager for Data Platform orchestrates the evolution of our core data infrastructure, pipelines, and analytics capabilities. This role manages the critical tension between high-performance technical execution and the delivery of actionable business intelligence, translating high-volume identity event streams into strategic outcomes. You will serve as the essential bridge between our India-based engineering teams and a global suite of stakeholders, ensuring Okta's data remains a competitive differentiator and a cornerstone of trust for our customers. Key Responsibilities Orchestrate the long-term product vision and strategy for Okta’s data platform, ensuring infrastructure and analytics roadmaps align with the scale of the world’s identity traffic. Architect a robust API strategy and developer tooling framework to ensure data is seamlessly and securely consumed by services across the entire Okta ecosystem. Collaborate with India-base

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we make cities better by connecting customers, merchants, and courier partners through our platform. We are looking for a Support Manager to lead Team Leads, drive performance, and help scale support operations with a strong focus on service quality and continuous improvement. What you’ll be doing Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners Contribute to strategic initiatives and their execution in order to constantly improve the service proposition Guide and coach the team in order to improve the associate’s performance, personal development and happiness Implement new work procedures and features and encourage feedback around these Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements. Collaborate closely with other teams to meet the needs of the customers and improve overall level of service. Day-to-day in this role you’ll: Lead, coach, and develop a team of Team Leads to ensure high performance and engagement. Drive operational KPIs, including quality, productivity, customer satisfaction, and service levels. Analyze performance data and identify oppo

At Secureframe , we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes’ next billion dollar startups , TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards. As we continue to grow, our mission remains clear: to provide seamless, secure solutions that enable businesses to focus on what they do best. Joining Secureframe means becoming part of a team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking. Secureframe is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google’s AI Fund), BoxGroup, Village Global, and many more. About the Department The Engineering Manager role at Secureframe is a key position spearheading the development and refinement of the workforce product set, focusing initially on debugging and then on rebuilding policies and user access frameworks in collaboration with the Product Manager. Joining Secureframe's engineering team offers the chance to make visible impacts within a thriving company, working alongside a team known for its intelligence, humility, and collaborative spirit. Unique to this role is the opportunity to redefine an essential product area and be part of a stable and dedicated team. Secureframe highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Secureframe office), Secureframe considers working in the office, approximately 30% of the time under curre

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We are looking for an experienced and ambitious Senior Sales Manager to lead our Continental Europe sales organisation. This is a critical leadership role responsible for driving revenue growth, developing high-performing sales talent, and executing our go-to-market strategy across key European markets. You will lead a team of Account Executives focused on acquiring and expanding relationships with mid-market and enterprise customers. The ideal candidate combines strong commercial leadership with operational excellence, coaching capability, and a passion for building winning sales cultures in fast-paced SaaS environments. What will I be doing? Business fluency in French or German required Lead, coach, and develop a team of Account Executives across Continental Europe Drive consi

Zoox is developing the first ground-up, fully autonomous robotaxi fleet and the supporting ecosystem required to bring this revolutionary technology to market. At the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. As a Manager, City Operations, you will be pivotal in bringing our autonomous vehicle service to life in our new markets. This position focuses on managing the day-to-day operations of our L3 test vehicles and robotaxi fleet, ensuring exceptional mission success and service delivery while maintaining the highest safety standards. In this role, you will: Lead, develop, and manage teams of Zoox and contingent workforce personnel responsible for Zoox’s test fleet and robotaxi service fleet. Develop and implement operational strategies to optimize fleet performance by mastering operational workflows and performance metrics to eliminate waste and create value Oversee daily fleet operations, including vehicle deployments, maintenance tracking, and service coverage. Drive operational excellence by being customer-focused and partnering with product and key stakeholders to create the ultimate rider experience for our customers and business partners Collaborate with cross-functional teams to ensure smooth integration of technology updates and service enhancements. Build and maintain strong relationships with local stakeholders and regulatory bodies. Establish and monitor KPIs for service reliability, safety, and customer satisfaction. Plan, evaluate, and improve site operations in terms of quality, safety, and efficiency. Deliver effective change leadership while regularly communicating performance trends and improvements to the organization Qualifications Bachelors Degree 8+ years leading the business side of relevant large-scale operations 3+

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . We are looking for a Senior Program Delivery Manager to serve as the operational backbone of our Pune location. You will coordinate delivery across engineering teams, partner with local HR on people operations, and ensure the Pune office runs effectively as the primary home for our development workforce. This is a cross-cutting role: you'll be the connective tissue between team-level execution and organizational de