Workforce Manager Jobs

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Support Tooling and Infrastructure Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Customer Support Infrastructure Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools suc

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Salesforce Integration Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Salesforce Integration Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and tel

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Digital Solutions Manager (Recruiting Tech & Learning Platforms) This role sits within People Experience & AI transformation and serves as the strategic technical and functional capability lead for Okta's Recruiting and Learning ecosystem. As a Digital Solutions Manager with deep expertise in enterprise systems, integrations, automation, data architecture, and AI, you will define and execute the technology vision that enables scalable hiring, workforce development, and organizational growth. In this role, you will establish the long-term technical and technical strategy for recruiting and learning systems, ensuring our platforms, integrations, data architecture, and AI capabilities work together seamlessly to support global operations. You will translate business priorities into scalable technical solutions, balancing user experience, operational efficiency, governance, and future-state innovation. You will operate at the intersection of systems architecture, automation, and user experience—building solutions that improve efficiency, enable better decision-making, and support global growth. This role also requires strong AI fluency, with a focus on leveraging AI-driven capabilities to enhance recruiting processes, learning experiences, and operational automation. What You'll Own Roadmap & Systems : Define & execute the roadmap for Recruiting and Learning systems, ensuring alignment with business goals. Serve as the primar

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Customer Support Technology Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Customer Support Technology Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WF

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Service Cloud Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Service Cloud Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and telephony platforms.&

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software. Corporate Systems Product Management focuses on the internal platforms that power how Smartsheet operates - including Finance, People, Sales operations, integrations, and internal automation. Product Managers in this team steward system roadmaps, business workflows, and long-term platform evolution across these domains. As Senior Product Manager I – People Systems , you will own the People systems ecosystem, including Workday, Docebo, People analytics platforms, and the integrations that support the employee lifecycle. You will partner closely with People & Culture leadership, HR operations, Engineering, and Security teams to ensure People systems evolve to support workforce growth, operational efficiency, and accurate workforce insights. You will report to the Director of Corporate Systems and collaborate closely with Engineering and business stakeholders across the company. You Will: Own the product vision, roadmap, and prioritization for the People systems pillar

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit has a flexible workforce! If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence. Reddit's Infrastructure organization has the mission of building and delivering the compute orchestration environment, storage and data systems, and essential platform services behind all of Reddit. The breadth of the infrastructure portfolio spans Compute, Storage, Messaging, Transport, Core Platform, Ranking Platform, SRE, Security, and Compliance. and more, each with active roadmaps driving modernization, migrations, and platform evolution. We are looking for an experienced Staff Technical Program Manager (IC5) who is a generalist across all things infrastructure. This role requires strong TPM skills paired with strong technical knowledge to effectively drive programs across the full breadth of Reddit's infrastructure stack. You will plan and execute complex, multi-team programs, from cluster migrations and storage modernization to Kafka client rollouts, with a deep understanding of the processes, trade-offs, and dependencies involved. Why this role matters: Reddit's infrastructure is undergoing its most significant modernization in company history. We are migrating off legacy clusters, standing up intent-based compute environments, evolving our storage and messaging platforms, scaling ML serving to GPU, and expand

The Team: At Datadog, People Operations is more than just human resources—it’s a data-driven team dedicated to constantly improving the way we hire, develop, and support our most valuable asset: our people. Our People team are strategic problem solvers who work closely with leadership and employees to ensure that Datadog keeps scaling smoothly and remains a great place to work. The Opportunity: As a Compensation Program Manager, you will combine compensation expertise, program management, analytics, systems thinking, and stakeholder management to help build and scale our compensation programs. You will own critical compensation processes from strategy and design through execution, communications, enablement, and continuous improvement. This role is ideal for someone who enjoys both strategic problem solving and hands-on program execution, can translate complex compensation concepts into simple experiences for managers and employees, and thrives in a highly cross-functional environment. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and execute scalable compensation programs and processes, including compensation and equity cycles, governance, timelines, and tools, in partnership with People, Finance, HRIS, Payroll, Legal, and business leaders Build dynamic compensation models and scenario analyses to support budgeting, workforce planning, and compensation design for cash/equity Provide operational analysis, reporting, and insights related to compensation programs, trends, market data, and internal equity Oversee compensation functionality and data in our systems and partner with HRIS and Analytics to continually enhance compensation and total rewards tooling Lead communications and change management for compensation programs a

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Care Operations Manager - French Speaking Location: London, hybrid working with 3 days minimum in the office As a Care Operations Manager, you will be responsible for overseeing the daily operations of one of our contact centre teams based at our BPOs. You will collaborate with other departments to drive overall business success. Additionally, you will be expected to analyse operational data, identify areas for improvement, and implement strategies to enhance productivity and quality. Responsibilities Responsibility for the Care performance delivered to all sides of the marketplace for your areas through outsourced teams Work with multiple stakeholders (global and local) to own and manage day to day performance of service queues for customers, partners, and riders across multiple channels Create business insights and targets to measure Care performance Lead on projects and initiatives to transform performance across a wide range of KPIs e.g. (CSAT, Policy Adherence, AHT, QA) and own performance improvement strategies where required Identify and prioritise gaps with partners and internal stakeholders (e.g. policy, workforce management) and own performance improvement strategies where required. Independently own performance deep dives and lead updates with executives, Care leadership, and stakeholders Manage the performance of our outsourced partner(s), identifying areas for improvement and delivering action plans to ensure that targets are achieved and we deliver the best customer experience in your markets Make Care a true differentiator at Deliveroo, ensuring best in class customer satisfaction for all three sides of the marketplace Relentlessly drive change - surfac

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role Mach is seeking a highly capable Mission Logistics & Global Trade Manager to lead complex domestic and international movements supporting our defense programs. This role will focus on sensitive and difficult shipments, including export-controlled hardware, energetics, propulsion systems, hazardous materials, and other defense-related technologies moving to customers, test sites, demonstrations, and deployment locations around the world. The ideal candidate combines strong logistics and global trade expertise with exceptional resourcefulness, judgment, and ownership. They must be able to quickly assess regulatory, transportation, and destination-specific constraints, determine compliant paths forward, and drive the approvals, partners, documentation, and transportation required to execute. This person will work closely with Supply Chain, Legal, Security, Engineering, and Program teams to ensure critical hardware moves safely, compliantly, and on schedule. Key Responsibilities Mission & Defense Logistics Plan and execute complex domestic and international movement of defense-related hardware. Develop logistics plans supporting international customer deliveries, testing, demonstrations, deployments, and other critical program activities. De

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Role We are seeking a Senior Finance Manager to serve as a key partner to Mixpanel’s Engineering, Product, and Design (EPD) organizations. This person will own infrastructure cost, EPD opex, and headcount planning while building scalable systems to improve visibility and decision-making, as well as the analytical frameworks that guide how Mixpanel deploys capital and allocates resources across these areas. You’ll partner cross-functionally with Engineering and Product leadership, People, and Finance to ensure investments are intentional, efficient, and aligned with long-term company strategy. Responsibilities Own the Product investment envelope – Manage OpEx and headcount budgets across EPD. Ensure investments align with company strategy while maintaining efficient spend and margin targets. Drive rigorous workforce planning across technical and corporate teams – Build bottoms-up headcount models by function and level. Partner with Engineering leaders to sequence hiring against roadmap needs, compliance requirements, and operational scale. Model infrastructure and internal systems economics – Develop clear forecasting models for cloud hosting, AI/compute, internal tooling, SaaS applications, and enterprise systems. Identify optimization opportunities across both product infrastructure and corporate tech stack. Translate roadmap and corporate priorities into financial tradeoffs – Evaluate build vs. buy decisions, capitalizable vs. expensed R&D, and vendor investments across EPD. Provide clear recommendations grounded in ROI and long-term cost structure impact. Elevate budget vs. actuals rigor

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The Business Product Compliance and Partnerships team serves as strategic compliance advisors to Block's business teams, partnering with them to define product launch requirements, identify corresponding controls, and provide ongoing compliance support throughout the product lifecycle. We are seeking a Product Compliance Manager (PCM) to support Square's compliance program. Reporting to Block's Customer Product Compliance Lead, you will drive a strong compliance posture for Square's Core and Audiences product suites - including Square's commerce platform (F&B), workforce tools (Staff & Team Management), and customer engagement products (Loyalty, Gift Cards). The ideal candidate is a collaborative partner who works directly with Product, Engineering, Design, and Legal teams on a day-to-day basis. You Will Serve as the embedded compliance advisor for Square's Core and Audiences product teams, partnering with Product, Engineering, Design, and Counsel to provide proactive compliance guidance on new products, features, and market expansions Lead product compliance reviews for new launches and feature changes, identifying requirements early in the development lifecycle and closing gaps in existing controls with clear remediation plans Own and maintain the compliance risk and control inventory for your product areas, including

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Position: Group HR Manager | APAC Handles Offices for KL, Philippine, Hong Kong & Singapore HQ 5 Work Days Per Week Office Near Tai Seng MRT, Singapore Medical Benefits Provided Entitled to Yearly Bonus & Performance Bonus Job Summary Own the end-to-end people agenda for the Singapore headquarters and act as the regional HR lead for Asia Pacific. You will build scalable HR policies, governance and systems across multiple legal entities, support the growth of our regional headquarters and new operating hubs, and partner closely with business and finance leadership on workforce planning, cost and compliance. Regional HR Strategy & Governance HR strategy: translate business plans into an APAC people plan covering organisation design, headcount, capability and succession. Policy framework: establish a harmonised APAC HR policy handbook with country addenda, ensuring consistency while respecting local law. Governance: set HR delegation of authority, approval workflows and controls; ensure audit-ready HR records across all entities. Hub oversight: provide functional leadership and standards to the Philippines contact centre and Malaysia shared services HR teams. Talent Acquisition & Workforce Planning Hiring: lead senior and specialist hiring for the Singapore HQ, managing agencies, employer branding and a structured interview process. Workforce plan

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The role Okta enables universal, secure access to technology for every user and organization. Okta Customer Identity (OCI) is the identity platform behind that promise for the applications our customers build for their own customers: the login, MFA, and account management layer for millions of end users across B2B, B2B2C and B2C products. OCI sits alongside Okta Workforce Identity (OWI) as one of the two halves of the Okta platform. We're hiring a Senior Product Manager to grow OCI's footprint inside our existing enterprise base and to incubate the next generation of platform capabilities. This is a builder's role. You'll spend a good chunk of your time in true zero-to-one territory: sizing a raw opportunity, proving it out with a design partner or two, and turning it into a capability that ships and gets adopted. You'll spend the rest of it as the connective tissue across engineering, design, research, and go-to-market, making sure those bets land in the field. What you will own New Capability Incubation: Own the pipeline of zero-to-one bets on the Okta’s Okta Customer Identity platform, from a rough problem statement through a validated design and a shipped v1. You'll decide what's worth building before anyone asks engineering to build it. Platform Growth: Drive the product side of Okta Customer Identity platform expansion into our existing enterprise base. You'll turn a hypothesis about why they haven't adopted the Okta Customer Identity platform into pr

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The role will lead a team of Account Executives primarily responsible for new business revenue in the North America Region. This person will be responsible for segment strategy and planning, building, and running a high performing team. Goals are focused on accelerating logo and revenue growth with a concentration on Fin. We are looking for a highly effective leader who excels at attracting and developing talent, inspiring others, and working cross-functionally to build efficient and customer-centric sales processes. This leader will also play a critical role in developing and executing our value-led sales strategy. For this big challenge, we are looking for an innovative, agile, and resilient Sales Leader to help us write the next chapter in the AI-first customer support space. What will