Customer Care Executive in United States

Job Details: Job Description: The Advanced Packaging Technology Development (APTD) Substrate and Wafer Assembly organization is responsible for developing cutting edge substrate packaging and wafer assembly solutions for our customers. As a member of the Substrate Technology and Manufacturing Group, you will play a critical role in enabling new manufacturing capacity across advanced packaging suppliers. In this position, you will lead substrate supplier development and qualification activities for advanced technologies such as high density FCBGA, EMIB-T and glass core substrate, ensuring suppliers achieve the required readiness to support growing customer demand. This includes driving technical enablement, managing readiness milestones, and collaborating closely with cross functional engineering teams and supplier partners. A combination of detail-oriented project management, strong technical risk assessment / problem solving skills, and effective supplier / stakeholder management will be needed to be successful. Please note: This role requires periodic evening meetings with suppliers in East Asia, as well as occasional travel to supplier sites to support essential program objectives. Key Responsibilities Define process integration roadmaps and establish manufacturing procedures to meet technology transfer milestones. Extract insights from structured and unstructured data, applying statistical analysis and coding techniques for yield improvement. Lead low yield analysis and corrective actions to address quality excursions in high-volume production environments. Drive continuous improvement initiatives to minimize defects and optimize process reliability. Assess quality and reliability risks for manufacturing material and process changes, ensuring sustained product performance. C

Job Details: Job Description: This position is part of Intel Datacenter Group's Office of Strategic Intelligence and Analysis, which focuses on delivering high-quality insights and business intelligence solutions to support the company's strategic goals. The team works across functional areas, leveraging analytics and business intelligence to drive impactful decision-making and operational efficiency. Join a group that values collaboration, customer-centricity, and cutting-edge data approaches to shape Intel's success in a rapidly evolving market. Position Overview As a Business Intelligence Analyst, you will play a pivotal role in transforming complex business data into actionable insights that drive decision-making in product roadmap decisions and improve business practices. You will collaborate with diverse stakeholders to translate market trends into actionable business strategy, craft compelling data stories, and deliver strategic recommendations that influence senior leadership product decisions. Your expertise in data analysis and visualization will empower the organization to navigate dynamic industry landscapes and achieve meaningful business impact. Key Responsibilities • Gather, clean, and analyze business data from various sources to identify patterns and actionable insights in support of business product decisionmakers. • Translate complex datasets into compelling narratives and visualizations, including interactive dashboards, to enhance data storytelling. • Pro

About the Team Employee Tech & Experience (ETX) helps people at OpenAI do their most ambitious work. Across Helpdesk, Executive Support, Systems Operations, Logistics and AV, we make technology simple, reliable and secure. Employee needs guide what we build, improve and choose to eliminate. About the Role Reporting to the Head of Global IT, you’ll lead ETX globally, building on the team’s capabilities and customer-zero work to continually advance the employee experience. You’ll shape ETX’s strategy, investment priorities and operating model in partnership with leadership across the company, turning new capabilities into measurable amplification. You’ll develop leaders and strengthen teams where people feel valued, own meaningful work and enjoy working together. This role is based at our San Francisco headquarters and requires an in-office presence. In this role, you will: Lead the next stage of ETX’s global growth across Helpdesk, SysOps, Logistics and AV, with a shared strategy and accountability for employee outcomes. Continually elevate the employee experience through research and design, directing investment to simplify entire user journeys, remove unnecessary effort and amplify what employees can accomplish. Accelerate ETX’s agent-led and customer-zero work as capabilities advance: continually challenge which workflows need to exist, extend what agents can own end to end and evolve the operating model to deliver measurable amplification. Develop leaders who earn trust, grow others and sustain an environment where people feel valued, take pride in their work and enjoy working together. Give people meaningful ownership and opportunities to stretch and grow, with clear priorities and sustainable workloads. Scale global services to support company growth, with clear commitments to reliability, security, responsiveness, and effective controls. Measure performance through employee effort, service quality, and time to resolution. Shape priorities and investment wi

About the role As a Pricing Strategist focused on GTM, you will help shape pricing strategy for B2B enterprise customers across our product portfolio. Working within Finance and partnering with GTM, Sales, and Product, you will focus on pricing analytics, price performance, and the effectiveness of credit programs while contributing to broader commercial strategy. In this role, you will Build regular pricing-performance reviews, analyze discounting and concessions, and turn findings into better pricing guidance. Develop commercial strategies and pricing programs for customer segments such as education, startups, and government. Define objectives and success measures for credit programs and promotions, and evaluate their return on investment. Translate segment goals and product pricing strategy into scalable pricing frameworks and commercial structures. Partner on strategic enterprise deals to align commercial proposals with sound deal economics and pricing strategy. You might thrive in this role if you Approach problems from first principles, identify root causes, and develop clear options for stakeholders. Work effectively through ambiguity and differing perspectives. Understand how sales organizations operate and collaborate well across GTM strategy, Finance, and Product. Bring relevant experience from consulting, strategy and operations, or pricing, particularly work involving analytical teams. Experience with pricing analytics, pricing frameworks, discounting guardrails, or new-product pricing is helpful, but a strictly pricing-specific background is not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we mu

Lead Analyst Company: The Boeing Company Boeing F-22 Mission Systems team is hiring for a Lead Analyst located in Berkeley, MO . As Lead Analyst, you will be responsible for analyzing engineering solutions for the F-22 Raptor, including both enhancing existing field units with the addition of new capabilities as well as architecting and testing completely new systems. In this role you will be joining a cross-functional team to progress our products through the development lifecycle. Position Responsibilities: Leads analysis and translation of complex requirements into system architecture, hardware and software designs and interface specifications. Must be able to work in a fast-paced, collaborative environment, engaging with multiple teams and being responsive to agile requirements and critical path customer need dates. Collaborates with Responsible Engineers, customer technical staff, suppliers, and Lockheed Martin teammates to develop and document complex electronic and electrical system requirements for F-22 avionics sub-systems and weapon system architecture Analyzes and translates requirements into system architecture, hardware and software designs and interface specifications in support of lab and operational environments Reviews test data, including off-nominal data, for accuracy, quality and/or fidelity prior to delivery to customer This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. This position requires the ability to obtain a US Secret Security Clearance for which the US Government requires US Citizenship A final Secret Clearance

Lead Systems Engineer - Phantom Works Company: The Boeing Company Boeing Defense, Space & Security (BDS) is seeking a Lead Systems Engineer (Level 4) to support the Space Battle Management, Command and Control (SBMC2) programs in Colorado Springs, CO or Berkeley, MO . The Systems Engineer will perform as part of a high-performing team and have the opportunity to contribute to the development and delivery of innovative software solutions in an agile software development environment interfacing with internal and external stakeholders; to include a Joint Industry partnership Team (JIPT) and Working Groups, contributing to the design and development of next generation ground command and control capabilities. As a member of the Boeing team, you will be responsible for key portions of our development lifecycle, from idea creation and development, all the way through to maintenance and support of the customer’s delivered system. More importantly, you will have the opportunity to make an impact on the results of our projects. We offer a collaborative mentoring environment where you have the opportunity to learn from others and be a mentor to others. Position Responsibilities Support definition of requirements, interfaces, and concept of operations through supporting and/or chairing working group meetings. Understand and communicate prioritization of efforts to multi-disciplinary team. Think abstractly and see the big picture while evaluating technical details Perform technical analyses to develop and validate models of system behavior; identify solutions to complex problems. Serve as a direct interface to both internal and external customers Conduct and support trade s

Lead Design and Analysis Engineer (Electrical Systems Design) Company: The Boeing Company Boeing is currently hiring for a Lead Design and Analysis Engineer located in Berkeley, MO to be a part of the MQ-25 Electrical and Equipment Installation team. The MQ-25 Stingray is a new autonomous, unmanned carrier based refueling air vehicle. The selected candidate will be a part of aviation history by helping our Navy customer productization Autonomous Carrier landing, takeoff and refueling capabilities. The MQ-25 program is currently building the Engineering and Manufacturing Development (EMD) vehicles for the Navy. Additional work is under way for the beginning of the Low Rate Initial Production (LRIP) program for additional vehicles. The MQ-25 Electrical & Equipment team is responsible for the power architecture & design, electrical equipment technical management, electrical installation design, wire harness design, and integrating avionics and other equipment into the vehicle. This role will be focused on the power architecture & design. Position Responsibilities: Leads work with customers to develop and document complex electronic and electrical system requirements. Leads and coordinates work to analyze and translate requirements into system architecture, hardware and software designs and interface specifications. Leads work to test and validate to ensure system designs meet operational and functional requirements. Researches technology advances for potential application to company business needs. Makes recommendations for technology investments. This position is expected to be 100% onsite. The selected candidate will be require

Entry Level Supply Chain Specialist Company: The Boeing Company The Boeing Company has a long tradition of aerospace leadership and innovation, and Boeing Global Services (BGS) continues this tradition today by delivering unparalleled aftermarket support and services for customers worldwide. Boeing Global Services (BGS) is seeking an Entry Level Supply Chain Management Specialist to join our team in Hazelwood, MO . Position Responsibilities: Assists in analyzing postproduction supply chain data to define reorder points and quantities. Enters, tracks, monitors and coordinates customer material and delivery requirements and customer orders. Processes material returned from customers. Assists in the analysis of supplier and/or customer data regarding products or services to include repair capabilities, capacity and performance. Processes documentation associated with repair items and warranty claims Basic Qualifications (Required Skills/Experience): 0 to 2 years of experience in finance, supply chain, project management, supplier management, or accounting 0 to 2 years of experience working with asset management, forecasting, order management, expediting, supply chain software systems, supply chain modeling & simulation tools, enterprise resource planning systems and/or sales & operations (S&OP) processes Experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15

Senior Software Engineer - Vehicle Health Management Company: The Boeing Company The Boeing Company is looking for Senior Software Engineer – Vehicle Health Management to join our Government Vehicle Health Management Systems (GHVMS) software team in Hazelwood, MO . This position in the Boeing Global Services (BGS) organization will primarily support Boeing Defense, Space & Security (BDS) Air Dominance programs. The Senior Project Engineer will lead the full lifecycle of embedded software development integrated within specialized devices and systems, ensuring compliance with industry, customer, safety, and regulatory standards. This role directs the translation of complex customer requirements into effective software designs, overseeing code reviews, system integration, and improving software efficiency and stability on specialized hardware. Serving as a technical authority, the engineer guides testing, debugging, and the adoption of emerging technologies, tools, and regulatory changes to advance product performance. Additionally, the position leads the evaluation and coordination of internal and supplier teams, ensuring adherence to project plans and quality standards while providing strategic oversight of embedded software project management activities. In GVHMS, we develop software that enables maintainers to keep military aircraft mission-ready and safe. As a software engineer on our team, you will create solutions that monitor and predict the health of aircraft throughout their lifecycle. Your solutions will be used to enable smarter maintenance decisions, automate processes, and reduce costs. You will also have the opportunity to develop with emerging technologies, such as AI, to advance our software capabilities and drive the future of predictive

Commercial Account Manager Description - Job Summary • This role is responsible for identifying customers’ unique requirements and implementing account planning for growth opportunities. The role acts as a subject matter expert, applies consultative selling techniques, and mentors junior account managers. Responsibilities • Demonstrates an advanced level of subject matter expertise and employs consultative-selling techniques to identify and advance opportunities. • Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and effectively selling the organization’s offerings. • Identifies complex customer requirements, maps them with the organization’s capabilities, and chooses the most suitable direct/indirect supply chain options. • Builds strong professional relationships with high-level clients, gains a deep understanding of their unique business needs, and aligns the organization's solutions accordingly. • Develops and executes sales strategies, territory account plans, and market penetration strategies to drive significant revenue growth and expand market share. • Analyzes and interprets key performance indicators (KPIs) and market trends to provide strategic insights and recommendations to senior management for optimizing sales performance. • Engages strategically with partners to improve win rates on selective deals and consistently achieves and manages quarterly, half-yearly, and yearly sales quotas. • Leads contract negotiations with major clients, overseeing contract terms and renewals with a proactive approach to ensure profitable deals and lasting positive relationships. • Manages the sales pipeline, enters, and updates opportunities in the pipeline tool, and implements pipeline management practices. • Conducts regular strategic business rev

Become a part of our caring community Humana is seeking a Lead Product Manager, Medication Experience & Pharmacy Solutions to lead the strategy, discovery, delivery, and optimization of digital experiences that help members understand, manage, and maximize the value of their prescription benefits. This highly visible role sits at the intersection of pharmacy, health insurance, member experience, and digital product innovation. The Lead Product Manager will own the product lifecycle end-to-end, from identifying customer and business opportunities through defining features and stories, partnering across Design and Engineering, driving delivery, and measuring outcomes. Success requires strong strategic thinking, customer obsession, analytical rigor, and the ability to influence cross-functional stakeholders in a highly matrixed environment. The role directly supports Humana's goals of improving member experience, increasing digital engagement, reducing friction in medication-related journeys, and helping members make informed healthcare decisions. Why Join This Team This role offers a unique opportunity to solve meaningful healthcare problems at scale. You will help millions of members better understand their benefits, manage medications, reduce prescription costs, and make more informed healthcare decisions. Unlike many product organizations, our Product Managers own the entire product lifecycle, providing an uncommon level of ownership, accountability, and impact from strategy through implementation and measurement. Responsibilities Define and execute product strategy, vision, and roadmap for Medication Experience and Pharmacy Solutions Identify member, business, and operational opportunities through research, analytics, VOC, and stakeholder insights Lead product discovery efforts to validate problems, oppor

We are seeking a highly skilled and hard-working Senior Test Developer / test engineer to join our multifaceted Enterprise Software QA team. This role offers an outstanding opportunity to leave your mark on the design, construction, optimization and testing of large-scale infrastructure for various foundational NVIDIA unified cloud services and data center offerings. If you are a dedicated engineer with strong expertise in cloud infrastructure and distributed systems and want to apply your skills with AI tools, this role could fit you perfectly. You will thrive in an exciting, innovative environment. What you'll be doing: Work with development teams on test plans for all layers of SW stack for cloud infrastructure, execution, reviews, failure analysis and assessing overall quality and risk. Work with customer PMs on software issues including technical feedback from OEMs and CSPs. Develop key benchmarks to track execution and deploy process improvements to improve efficiency Leverage AI skills to expedite the test scope, test plan, execution and automation workflows. Lead NVIDIA Cloud and Data Center bring up activities which will involve validation, reporting, working with engineering to debug issues, providing design input at times, adding coverage in different areas. Design, develop and maintain CI/CD pipelines for continuous testing in cloud environments when needed. Perform performance, scalability, and reliability testing of cloud services. Implement and maintain test environments in cloud platforms such as AWS, Azure, or Google Cloud. Supervise the infrastructure to alert on significant events, ensuring the highest level of system performance and reliability. Work with various different partner teams to ensure availability of clusters to test on and take the lead in resolve all issues. Working with tea

NVIDIA’s EDA Infrastructure organization builds and operates the systems that support chip development. We are looking for an engineering manager to lead the team responsible for operational processes and platforms across incident management, maintenance, on-call, issue management, and customer-serving readiness. You will own the roadmap and delivery, from defining how teams work to building the tools they use. You will partner with infrastructure and service owners to improve reliability, reduce manual work, and ensure services are ready to support customers. Your team will use automation, AI, and lessons from operational events to drive improvements. What you’ll be doing: Lead a team and own the roadmap for operational processes and platforms, from requirements and delivery through adoption and results. Set technical direction, prioritize work, and guide execution across engineering and operational disciplines. Partner with infrastructure, product, and security teams to establish consistent practices for incident response, maintenance, on-call, issue management, and customer-serving readiness. Hire and develop engineers and technical leads, building a team with clear ownership and accountability. Align priorities across teams, communicate progress and risks, and provide technical leadership during major incidents. What we need to see: <span style="co

We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life In your role as a Senior Contract Analyst at Medtronic, you will embrace a diverse range of duties and opportunities each day. This role will focus on delivering seamless end-to-end contract lifecycle management, ensuring the accurate and timely administration of contracts in alignment with company policies, legal requirements, and customer specifications. You will work in close partnership with internal stakeholders such as sales leadership, offer development, legal partners, and downstream operations partners to uphold the highest standards of contract integrity and performance. You will be tasked to provide guidance and support to business partners, driving compliance and minimizing risk as well as bringing visibility to contractual performance. Your role is pivotal to enable informed decision-making leading to optimal contract outcomes. As part of the U.S. Pricing and Contracting team, you will play a crucial role ensuring seamless contract construction, execution, and downstream performance management. This is an ideal role for someone who thrives in a fast-paced, collaborative environment and has a passion for driving business success. This position is remote from the U.S. and requires 10% amount of travel to support business operations as ne

Job Requisition ID # 26WD100755 Position Overview The Industry Strategy Manager of Digital Project Delivery will help define the strategy and go-to-market growth strategies for project delivery in the Autodesk Forma industry cloud, spanning design collaboration, design management, data management, and coordination. You will contribute to a team that defines and executes on the industry strategy, including market opportunity analysis, customer value propositions, competitive analysis, partnerships, target audiences, and business models. You will work with cross-functional teams across Product, Platform, Sales, Marketing, and Customer Success, among others. You must possess deep knowledge in BIM and have delivered digital projects across multiple disciplines. This includes design collaboration and coordination across firms, the handoffs across the project lifecycle, and the ISO 19650 information management practices and Common Data Environments that hold them together. You will need to be an effective communicator and coalition builder who thinks strategically, writes concisely, and presents as easily to a working group as to a conference stage. You must be able to work across a matrixed organization, use data to drive business decisions, and bring recommendations forward rather than wait for direction. Autodesk is in a period of exciting and dynamic change as we continue to expand market share through various business growth initiatives and our transition to cloud. The successful candidate will have input into the shape, direction, and growth of the organization as we transition through this change and plan for the future. <