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Active1w ago

Customer Success Manager (CSM)

Remarcable, Inc.·📍 Omaha, Nebraska, United States

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

$75K – $95K/yr

Pay vs market · Bottom quarter

This job's pay ($85,000 a year at the midpoint) is lower than over 90% of 90 salary-listed Customer Success Manager jobs in United States in the last 12 months; their median is $135,000.

Salary data →

Role overview

Job description

Remarcable is a SOC 2 Type II–certified cloud platform that streamlines purchasing for MEP contractors. We've processed billions in material purchases and we're scaling fast. As a CSM (Customer Success Manager), you'll own the post-onboarding relationship for a dedicated book of business — driving retention, expansion, and real business value for contractor clients. What You'll Do Drive value realization Lead the handoff from onboarding into a long-term success plan. Deliver QBRs and EBRs that show measurable ROI across procurement, spend control, and field-to-office workflows. Protect and grow ARR Monitor account health in Totango and Salesforce. Run churn playbooks proactively when usage dips — don't wait for the renewal date to find out there's a problem. Expand accounts Identify upsell opportunities — new modules, additional regions, adjacent partners. Turn happy customers into advoc

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About this listing

  • Source: Remarcable, Inc.'s official careers site (via Ashby) · last confirmed on the source 3 Nov 2026
  • Posted 26 Oct 2026

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Role market pulse

How Customer Success Manager demand looks in United States

64/100 · steady

Live jobs

118

Posted 30d

54

30d movement

+68.8%

Remote share

33.1%

Salary listed

74.6%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

salesforceprocurementCRM

Department · Customer Success - Contractor

Hiring company

Remarcable, Inc.

Transportation & Logistics

Remarcable brings all your material management, warehouse management, and field operations into a single, efficient system. Save time, reduce costs, and boost productivity with Remarcable.

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