R
San Fransisco, California, United States· Full-time
From $120K/yr
J
Role overview
Job description
About Juicebox Juicebox is on a mission to help teams win the talent war . In the age of AI, human ingenuity is the ultimate scarce resource. Recruiting is a zero-sum game where you either compete or lose. Teams at Ramp, Notion, and leading AI labs use Juicebox to power their hiring, alongside 5,000+ customers from early-stage startups to Fortune 500 companies. We are on the path to $100M in ARR with 20%+ monthly growth , powering thousands of searches every day and making Juicebox one of the fastest-growing AI SaaS companies in the world. Juicebox has raised over $116M in funding from lead investors including Sequoia Capital, DST Global, and NFDG. Read more about our $80M Series B here. Additional investors in Juicebox include Y Combinator, Coatue, Bond, Lux, Verified Capital, and Committed Capital. About the Role We're building the Programs layer that turns great individual Customer Su
…About this listing
- Source: Juicebox's official careers site (via Ashby) · last confirmed on the source 31 Oct 2026
- Posted 19 Jun 2026
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What they are looking for
Skills & requirements
Qualification
driven customer feedback into roadmap priorities. You Have 4+ years in a Customer Education, CS Programs, Lifecycle, or Enablement role at a fast-growing company. Experience building a customer education motion from scratch, not just inheriting or maintaining one. Strong instincts for instructional design: you know how to break down complex product workflows into content that's simple, engaging, and drives action. Experience using AI tools to scale content production and maintenance, ideally in a fast-shipping product environment. Comfort with both live facilitation (webinars, training sessions, office hours) and asynchronous content (playbooks, in-product guides, documentation). Experience evaluating or administering an LMS or customer education platform (e.g. Skilljar, Northpass, WorkRamp). High energy with the ability to juggle many projects and conversations at once. Love for working with and meeting with customers Founder mentality: comfortable operating before the playbook exists, and comfortable operating independently without a lot of structure. A point of view on what great customer education looks like, and a portfolio to back it up. Perks & Benefits for all Full Time Emp
Department · Customer Success
Hiring company
Juicebox
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