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Active2d ago

desktop support engineer (L3)

Minitek Systems India·📍 Nashik, Maharashtra, India

Employment

FULL TIME

Work mode

On-site

Experience

5+ years

Salary

₹30K – ₹45K/mo

Role overview

Job description

Key Responsibilities Provide advanced L3 support for desktop, hardware, software, and network-related issues. Troubleshoot LAN/WAN, TCP/IP, DNS, DHCP, VLAN, IP addressing and connectivity issues. Strong hands-on knowledge of LAN passive networking, including UTP/Fiber, patch panels, patch cords, racks, face plates, and structured cabling. Troubleshoot network switches, ports, connectivity, and endpoint issues. Perform RCA and provide permanent solutions for recurring incidents. Handle critical incidents within SLA and coordinate with network/server/vendor teams. Support and guide L1/L2 engineers on complex issues. Maintain technical documentation and incident records.

About this listing

  • Listed from Minitek Systems India's careers site via Keka · last confirmed on the source 25 Oct 2026
  • Posted 23 Oct 2026

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What they are looking for

Skills & requirements

Department · AMC & FMS Services

Hiring company

Minitek Systems India

Technology

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