I
San Francisco, California, United States· Full-time
$150K – $200K/yr
A
Role overview
Job description
ABOUT THE ROLE Accela’s Technical Support Team is the primary point of contact for our customers' inquiries regarding the use and support of Accela’s industry-leading solutions. Our work is impactful we support the building of communities, help grow businesses, and protect citizens. We value and respect our team members, ensuring their success by providing the knowledge and resources needed to resolve complex problems. Additionally, our support team builds strong, lasting relationships with customers by understanding their needs and concerns. Join us as we lead the way in delivering a world-class, effortless support experience. Ideal candidates for the Technical Support Engineer role at Accela thrive in an energetic, fast-paced environment. If you enjoy solving logic puzzles or love using technology to tackle real-world problems like organizing sports tournaments or planning long road tr
…About this listing
- Source: Accela's official careers site (via Greenhouse) · last confirmed on the source 29 Oct 2026
- Posted 27 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Associate’s or Bachelor’s degree in Computer Science, IT, or a related field; All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation #LI-Remote
Department · Customer Support
Hiring company
Accela
About us: Accela is the industry pioneer in government licensing, permitting, service request, and inspection solutions, with more than 20 years of experience. We offer cloud based Civic Applications and a robust, scalable solutions platform informed by industry best practices. In short, Accela helps governments innovate, so they can improve the business and citizen experience, promoting community development and creating an environment where citizens and businesses thrive. At Accela, employees enjoy a culture that emphasizes performance, productivity and collaboration. You can’t help but feel empowered and motivated when you work with like-minded individuals who are passionate about contributing to a market-leading, high-growth software organization with proven technology. Accela is an Equal Opportunity Employer and will respond to requests for job accommodations.
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