Account Engineer Jobs

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM You will lead the Client Engineering organisation, responsible for the core health and delivery of Tide’s mobile and web applications. This group comprises Core Architecture, Engineering Productivity, and Quality Engineering . Your mission is to ensure our frontend ecosystem is a competitive advantage, providing the standards and tools that allow our product teams to build with confidence and speed. You will lead a team of Engineering Managers and partner with a tenured community of Staff Engineers to solve our most complex technical challenges. ABOUT THE ROLE As Director of Engineering, you own the technical direction and standards for Tide’s frontend. We are looking for a leader who is deeply engaged in the arc

CSQ327R248 Location: New Zealand As a Technical Program Manager, you are instrumental in advancing our Forward Deployed Engineering team's mission, which is dedicated to accelerating and de-risking our customers' outcomes by ensuring the success of every project we undertake. Your role is pivotal in not only achieving project goals but also in maintaining an exceptional level of customer satisfaction throughout the process. You will expertly navigate the balance between delivering outstanding results and aligning with the commercial objectives of the Forward Deployed Engineering organization. Your leadership and strategic insight will contribute directly to our clients' success and the growth of our business. The impact you will have: You will take ownership of all commercial delivery of services from a project administration and director perspective across numerous projects, ranging from a single individual for 2-3 weeks to 6-month engagements of multi-person teams Serve as a trusted advisor to senior customer stakeholders, driving clarity, alignment, and confidence through all stages of delivery Shape the success of engagements by proactively managing risks, aligning cross-functional teams, and ensuring customer outcomes are met or exceeded Ensure accurate reporting on projects and keep all relevant parties up-to-date with project activity and success Drive growth in key accounts by identifying expansion opportunities, influencing future roadmaps, and enabling continued adoption of the Databricks platform Contribute to the evolution of delivery best practices within the Professional Services team and mentor junior team members to build future leaders What we look for: Proven experience leading complex, enterprise-scale data or AI/ML projects in a fast-paced customer-facing environment Extensive experience successfully managing and overseeing projects with teams of up to 5 people, with contract values in excess of $0.5 million Ability to engage, influence, and buil

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We’re seeking a Customer Solution Architect Team Lead to captain a high-performing team of Customer Solutions Architects and help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. This role will support the East Coast region across the Americas. As the CSA Team Lead, you will be responsible for both people management and customer outcomes - supporting team execution while developing repeatable best practices across pre-sales discovery, proof-of-value onboarding, and technical success. What You’ll Do At Supabase, CSA Leads oversee a portfolio of high-value customers by empowering their team to deliver technical excellence and long-term customer success. You'll work directly with the team to: Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers. Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal. Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy. Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts. Work directly with strategic customers when needed—especially during complex escalations, architectural deep dives, or critical onboarding milestones. You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility: Pre-Sales Discovery: Lead and re

What we're building Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals. In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company. The opportunity Most CS roles are graded on how few problems the customer has. You'll be graded on how much they grow. As a growth strategist at Mutiny, you'll own a book of managed accounts and become the reason teams at customers like Rippling, Uber, and Snowflake get more out of AI than their peers. CS isn't a support function here. It's how we turn early traction into the customer base that defines a category. You'll build the playbooks as you go and shape what customer success looks like at an AI-native company from the ground up. This role is in person in New York City, five days a week. What you'll own Your book. Onboarding, adoption, retention, and expansion across your managed accounts. Every customer outcome runs through you. Customer expertise. Become the expert on how each customer's business works and where Mutiny fits in. Translate that into "aha" moments that move their roadmap. The AI motion. Teach customers how to use our agent-first platform to create assets that actually move the needle for their sales and marketing teams. Their team uses Mutiny because you made it obvious how. EBRs that move things. Run business reviews that tell a real story and drive action. Follow-ups that are crisp and lead somewhere. Renewals and expansion. Build the case six months before it comes

Overview Role: Customer Success Manager Location: New York, NY (5 days/week in-office) Base Salary: $100,000-$130,000 Equity: Competitive Initial Equity Package + refreshers Experience: 3+ Years About Pillar Pillar is building the next-generation commodity risk management stack for the $10T physical economy. We combine real-time market data with AI-powered exposure modeling and automated trade generation to arm operators with precise protection from volatility. From instant execution to continuous monitoring, alerts, and recommendations, Pillar turns complex market risk into a fully managed, always-on hedging engine. We were founded in 2023 by the youngest macro market-maker at Barclays and a trading systems engineer at Coinbase, and have raised over $20M in capital from Andreessen Horowitz (a16z), Crucible Capital, Neo, DST Global and more. The Role Pillar's Customer Success Managers are the long-term partners to our clients. You'll own a portfolio of accounts end-to-end, driving adoption, value realization, retention, and expansion across commodity-exposed businesses that depend on Pillar to manage their price risk. This role sits at the intersection of relationship management, domain expertise, and commercial ownership. The right person can hold a credible conversation with a CFO about hedging strategy one day and troubleshoot an onboarding issue with a procurement team the next. You'll work closely with the executive team, AEs, and product to ensure clients are getting measurable value from Pillar and that Pillar is hearing clearly from the market. What You'll Own Client Relationship Management: Serve as the primary point of contact for your accounts, building trusted relationships with both day-to-day users and executive stakeholders. Take a consultative and prescriptive approach to driving outcomes, not just managing check-ins. Onboarding & Adoption: Own the post-sale experience from kickoff through full adoption. Work cross-functionally to ensure clients

Datadog is a best-in-class SaaS company delivering the rare combination of hypergrowth, profitability, and long-term market leadership. Built by engineers, for engineers, our platform is used by organizations of all sizes to drive digital transformation, cloud migration, and full-stack observability across their technology landscape. We enable seamless collaboration and problem-solving across DevOps and Security teams globally. Come join a high-performing team for the opportunity to learn from top leaders in the industry and grow alongside the company as we rapidly expand. About the Role Datadog is seeking a strategic, data-driven, and collaborative Head of Enterprise Sales to lead our organization in Japan to scale Datadog’s Strategic Enterprise and Public Sector business. This senior leader will own both the Enterprise and Public Sector strategy for their region, ensuring resources are deployed effectively to build pipeline creation, deal progression, and multi-product adoption across Datadog’s largest and most strategic accounts. This senior leader will be responsible for driving market expansion and establishing Datadog as a trusted strategic partner. Japan is a crucial market for Datadog’s growth, we have made a significant local investment with a local Data Centre, prominent real estate, more than 200 local staff to fully localize our products and services for Japanese customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Recruit, build and develop a world-class team of Enterprise Leaders and sellers Own Strategic Enterprise and Public Sector revenue contribution for your region and influence targets, ensuring consistent attainment across quarterly and annual targets Define and execute segment-level growth strategies across enterprise c

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an experienced Senior Business Systems Analyst to join our Finance Systems team at Anthropic. In this role, based on our recent go live on Workday Financials, you will serve as the internal functional lead for our Workday Financials,, owning the design and configuration of the Financial Data Model (FDM), Chart of Accounts, and dimensional structures that will serve as the source of truth for financial reporting. You will develop Prism Analytics and Accounting Center solutions, gather requirements and build reporting capabilities, and collaborate closely with cross-functional teams to drive the successful adoption of the Workday platform. This is a critical role that will directly shape how Anthropic's finance organization operates as we scale toward public company readiness. You will work at the intersection of finance domain expertise and technical implementation, partnering with the implementation partner, engineering teams, and finance stakeholders to build a world-class financial systems foundation. In this role, you will ERP Core Financials: Serve as internal functional lead for Workday Financials, partnering with partners to drive configuration decisions, validate designs, and ensure business requirements are met. Partner with consultants for Phase X / net new implementations. Financial Data Model (FDM) Design: Own the design and configuration of Chart of Accounts, Worktags, dimensional hierarchies, and Accounting Books that will serve as the source of truth for all financial reporting, ensuring support for both GAAP and Management reporting requirements Prism Analytics Development: Develop an

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About the team: Ongoing Monitoring sits in our first line of defence (1LOD) operations’ department, responsible for monitoring the activity of our SME customers (‘members’) for the purpose of preventing, detecting and reporting sanctions, money laundering, terrorism financing, tax evasion, bribery and corruption, money mules and fraud. It's an opportunity to work with an amazing team across multiple geographies, including analysts, team leaders, product and engineering managers, data scientists and operations managers. The role has exposure to many senior stakeholders across the business and is at the heart of what we do to protect our customers. What we’re looking for: Here at Tide, we are looking for someone w

WORK PERMIT,S PASS, E PERMIT COMPANY DRIVER ( LIGHT ) INDIAN LICENCE HOLDER CAN APPLY - W.P BIKE RIDER FOR FOOD DELIVERY - W.P ADMIN CUM RECEPTIONIST - W.P & S PASS BOTH LABORATORY TECHNICIAN - S PASS ADMIN ASSISTANT - W.P SITE SUPERVISOR - S PASS OPERATIONS EXECUTIVE - S PASS LOGISTIC COORDINATOR - W.P F&B TEAM LEADER - S PASS CLERK - W.P PART TIME CASHIER - W.P ELECTRICAL ISTRUMENTATION ENGINEER - S PASS MECHANICAL SUPERVISOR - S PASS HR & ADMIN EXECUTIVE - S PASS DELIVER VEHICLE DRIVER - W.P HUMAN RESOURCE / ADMIN OFFICER - S PASS DATA ENTRY ASSISTANT - W.P BILLING & ADMIN ASSISTANT - W.P & S PASS BOTH ASSISTANT RESTAURANT MANAGER - E PERMIT ARCHITECTURAL SUPERVISOR - S PASS F&B WAITER (ROOM sERVICE) - W.P NIGHT SECURITY OFFICER - W.P HR &ACCOUNTS ADMIN EXECUTIVE - S PASS PAYROLL & HR SUPPORT EXECUTIVE - S PASS ELECTRICAL ENGINEER - W.P & S PASS BOTH FOOD & BEVERAGE (F&B) EXECUTIVE - S PASS PROJECT TEAM LEAD (JAVA) - E PERMIT IT PROJECT MANAGER (LAB AND IT ) - E PERMIT UI/UX DESIGNER - E PERMIT SOFTWARE DEVELOPMENT MANAGER - E PERMIT ALL S PASS AND E PASS OPENING AS PER COMPANY REQUIREMENT MINIMUM 2 YEARS EXP REQUIRED IT'S DIRECT SELECTION ONLY EXP CANDIDATE NEED NO INTERVIEW.

At MongoDB, we're looking for a technically accomplished Solutions Architect who thrives on solving complex problems, understanding how systems work, and helping customers make better architectural decisions. You'll work with established MongoDB customers running production applications, applying hands-on expertise across databases, distributed systems, cloud infrastructure, application architecture, and emerging AI technologies. As part of a globally distributed Solutions Architecture team, you'll engage with customers across multiple EMEA markets rather than being dedicated to a small number of accounts. This regional reach offers exposure to diverse industries, technologies, and architectural challenges, with opportunities to recognize patterns, build trusted technical relationships, and influence decisions across a broad customer landscape. You'll have the autonomy to drive meaningful technical engagements while drawing on the expertise of specialists and colleagues worldwide. We value architects who look beyond the immediate problem, investigate underlying causes, challenge assumptions, and bring informed technical perspectives to customer conversations. You'll help customers optimize what they run today while influencing the architectures and applications they build tomorrow. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You'll Do Optimize Production Architectures: Analyze MongoDB workloads, query execution, indexing, data models, cluster configurations, and resource utilization. Identify performance bottlenecks, scalability constraints, and cost optimization opportunities Engineer for Resilience and Scale: Evaluate distributed architectures, replication, sharding, high availability, backup and recovery, and disaster recovery strategies. Help customers understand technical trade-offs and design for evolving production requirements Think Beyond the Database: Assess how MongoDB interacts with application service

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) Toast is looking for a Senior Director, Customer Care Operational Excellence to own how our customer support organization operates, end to end. This is a build-and-run role: you will design (and continuously redesign) the people, process, systems, and data that determine whether every customer, from our smallest SMB accounts to our largest Enterprise relationships, gets a fast, effortless, high-quality resolution. This role sits at the center of our AI transformation of Support operations, evaluating, implementing, and scaling AI across chat, voice, and agent-assist workflows, while also owning the fundamentals: workforce planning and capacity, quality and performance measurement, and a closed-loop voice-of-customer program that feeds directly into our product and engineering roadmaps. You will lead a team, and this is a hands-on role: you're expected to get into the details, run point on hard problems personally, and build things yourself when needed. Support Operating Model: People, Process & Systems Own the end-to-end design of how Support operates: org structure, staffing model, tiering/routing, escalation paths, and channel model (chat, email, phone, self-service, community), and continuously refine it as the business scales. Build and run the operating cadence for the function: performance reviews, root-cause/escalation reviews, leadership readouts, and continuous-improvement rhythms. Segment design so that SMB, Mid-Market, and Enterprise customers each get a service model appropriate to their needs, complexity, and value. AI & Support Technology Transformation Own the roadmap for AI-enabled support, including virtual agents/chatbots, voice AI, agent-assist, and automation, from business case through implementation, measured a

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Manager of the EMEA Digital Natives Applied AI Architecture team, you'll drive adoption of frontier AI across Europe's fastest-growing technology companies: SaaS scale-ups, fintechs, marketplaces, consumer platforms, and developer-tooling businesses. Your team makes Anthropic's products (Claude Enterprise, Claude Code, and the Claude API) successful in production. They address each customer's business needs and technical requirements, and they meet the high bar for reliability and safety that these companies' own users expect. You'll lead and grow a team of Applied AI Architects across EMEA. You'll set the pre-sales standards for the segment, develop each person on the team, and act as a technical lead on some of Anthropic's most strategic European accounts. You'll work closely with Sales, Product, and Engineering to help digital-native companies build Claude into their core products and platforms. You'll also explain complex solutions clearly to both engineers and executives. Responsibilities Manage and mentor a distributed team of Applied AI Architects, providing technical guidance and career development Set goals and run performance reviews that drive growth and output Work directly with a small number of the highest-value EMEA digital-native customers on their AI adoption strategy, including: use case scoping building technical champions running POCs Partner with EMEA GTM leadership to understand customer requirements and co-build segment strategy Own the technical side of pre-sales, making sure your team delivers compelling demos and validates customer ROI Guide customers through EMEA-specific technical and proc

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Direct Customer Onboarding team Adyen is looking for a hands-on CDD Risk Analyst to join our Direct Customer Onboarding team and contribute to the growth and scaling of our customer base in EMEA. In this role, you will onboarding of merchants, including enhanced due diligence, KYC checks, and assessing the anti-money laundering risks, to protect Adyen and our customers. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our customers and understanding of them remain up-to-date and compliant. You are expected to be very detail-oriented, take a risk-based approach, and have the ability to think critically with scalability always in mind, all while maintaining a high caliber work product. What you will do End-to-End Onboarding: Manage end to end onboarding flows for enterprise accounts, conducting in-depth due diligence, analyzing complex ownership structures, and ensuring full compliance with regulatory obligations and internal policies. Quality & Accuracy: Maintain "first-time-right" quality accuracy across all risk assessments and regional compliance standards as well as regulatory expectations. Merchant Communication & Guidance: Act as the primary point of contact for merchants during onboarding, providing clear guidance and internal advice. Cross-Fu

You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach to problem-solving Bonus tacos if you have Customer success or sales experience focused on developer tools Renewal management experience Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon) Tinker with AI an

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team AI agents are increasingly building Stripe integrations alongside professional developers and vibe coders. To build and test these integrations safely, without affecting live accounts or moving real funds, agents require isolated sandbox environments. In this role, you will own the end-to-end product experience for Stripe Sandboxes and the broader testing platform, guiding the journey from a developer's first sandbox creation to an agent validating complex payment flows at scale. Because this role touches the testing workflow of every Stripe product, your work will have company-wide impact. You will collaborate closely with external developers and internal Stripe teams to translate user feedback into intuitive developer experiences and platform capabilities. Partnering with engineering, design, and user research, you will deliver features that enable every developer on Stripe to build faster and with greater confidence. What you’ll do You'll be responsible for product management of Stripe Sandboxes and the testing platform that every developer building on Stripe depends on. You'll deliver platform features that give developers the isolation, simulation, and observability they need to test their integrations with confidence. You'll define the vision and roadmap for how the testing platform evolves to support new use cases, including agentic tooling and new Stripe products. Responsibilities Interact daily with users, Stripe developers, and int