Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent. Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre! A propos du poste : Role: Senior Business Operations Manager - Sales & Commercial Enablement Scope: National Contract : CDD - 9 Mois Description: Nous recherchons un Sales & Commercial Enablement Manager engageant et inspirant pour rejoindre notre équipe. Ce rôle sera axé sur la prestation de formations et l'intégration de nos équipes Sales et Account Management en France.. Ce poste est essentiel pour assurer le succès de nos équipes de première ligne en leur fournissant les compétences et les connaissances nécessaires pour exceller sur un marché dynamique. En tant que membre clé de notre équipe Business & Operations Strategy,, vous serez à l'avant-garde de l'optimisation des performances, de l'augmentation de la satisfaction client et de la réduction du temps de “ramp up” des nouvelles recrues. Vous mettrez également en place des formations continues pour les membres de l'équipe existante. Ce poste est idéal pour une personne passionnée par le coaching, la technologie et la stimulation des résultats commerciaux. Missions: Co
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We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. About the role Ever walked into a local game store on release night and felt the buzz? That energy starts with stores getting into the Wizards Play Network, and that is where this role comes in. As a WPN Application Specialist, the contractor reviews retailer applications across North America and helps new stores get approved quickly and accurately, so they can open their doors to players sooner. This is a contract role focused on reviewing and approving applications rather than ongoing store coaching. It is a great fit for someone who loves getting the details right and takes real satisfaction in clearing a queue well. Curious what a day looks like? Mostly steady, focused review work, with the Retailer Success team close by whenever a case gets interesting. What the role involves The specialist reviews WPN retailer applications, account updates, and ownership transfers for North America, approving stores that meet WPN standards and flagging the ones that need a closer look. Keeping retailer records accurate and complete in our internal systems is a core part of the work, and so is following our review process and telling us when a step is unclear so we can make it better. Along the way, the specialist spots common patterns, like missing information on applications, and shares them with the team so we can make applying easier for stores. On the trickier or unusual cases, senior team members are there to partner and problem-solve together. What we're looking for We would love to hear from someone with some experience reviewi
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team When a Fortune 500 C-suite brings in Decagon, they are not buying a support tool. They are buying a transformation of how their customers experience their brand, end to end. Agent Product Managers are the people they trust to make that transformation real. Your counterpart is the C-suite, and what they are asking you to transform is their entire customer experience. You define the roadmap, the frameworks, and the decision-making models that make a top-down transformation feel safe to bet on. You hold that relationship from the first pre-sales conversation through the life of the account. The work compounds in a way most roles don't. Every flagship deployment you lead feeds directly into our playbooks and raises the quality of every build that follows. Hard-won lessons on your accounts become leverage across the whole company, and the IP you create outlives any single agent. These are the largest, most complex enterprises in the market. The ones that require deep customization, real j
CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Director, Payments Performance will own how money moves at CLEAR, driving payment authorization, renewal recovery, fraud and dispute performance, and cost of acceptance. Reporting to the SVP of Product, you’ll bring deep payments expertise to turn issuer, network, processor, and Member insights into product strategy, experiments, and measurable business outcomes. You’ll work alongside our Payments Product Lead, who owns the payments platform and Member-facing experiences. While, you own how the system performs, turning payment performance insights into product, processor, network, and issuer action. What You’ll Do: Own CLEAR’s payment performance end to end, driving first-attempt authorization, renewal recovery, involuntary churn, fraud and chargeback performance, false-positive rates, and effective cost of acceptance. Diagnose performance across issuers, networks, card types, wallets, channels, and Member cohorts; establish a single source of truth for payments performance and translate decline patterns into clear, prioritized opportunities. Define and drive CLEAR’s authorization and recovery roadmap with Product, Engineering, and Analytics, optimizing retry and dunning strategies, network tokens and account updater, stored credentials, transaction messaging, routing, wallets, fraud controls, and authentication. Lead CLEAR’s performance relationships with processors, card networks, and issuers, holding partners accountable to benchmarks, resolving systemic approval issues, and evaluating opportunities across routing, acquiring, and
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Demand Generation At Adyen, we are at the forefront of financial technology, driving innovation in payments for enterprise businesses globally. We are seeking a strategic and results-driven Head of Demand Generation to lead and scale our North America demand gen efforts. This is a critical leadership role responsible for driving significant year-over-year growth in qualified pipeline and shaping how we go to market across priority verticals and enterprise accounts. You will be a senior stakeholder in developing our GTM strategy alongside Marketing, Sales, BDR, and Partnerships leadership. You’ll help translate our business priorities into integrated plans for how we create, capture, and convert enterprise demand across priority verticals. A critical part of this role is leading and developing the team. You will lead a team of marketers with a strong focus on generating demand within specific verticals through account-based marketing. You will build on this foundation, and will centralize demand generation best practices while empowering the team to maintain deep vertical expertise. This hybrid role is based in our New York or San Francisco office and reports directly to the VP of Marketing, North America. We are an office-first company and value in-person collaboration. We do not offer remote-only roles. Wh
Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: The Global Customer Implementation Specialist is the engine of the Bandwidth Implementation team. You own your customers from the moment a deal closes to the moment they graduate to their long-term support team, and you drive that journey with purpose. Getting customers to live production traffic on the Bandwidth network as fast as possible is the mission, and you take that personally. You own your cases without day-to-day direction. You build project plans, manage customer relationships, coordinate across internal teams, and hold everyone accountable to the timeline including the customer. You understand what the customer is trying to achieve and you shape the experience around that outcome, not just the checklist. You are expected to deliver consistently, communicate proactively, and contribute to the team beyond your own case load. Lane assignment is determined by account complexity, team need, and your demonstrated capabilities. What You'll Do: Customer and project management Own the full implementation lifecycle for assigned accounts from case creation through graduation. Build and manage a project plan for assigned accounts. Define milestones, assign action items, and keep all parties accountable to committed dates. Facilitat
CPI Security, a leader in the security and automation solutions industry, is looking for a Revenue Recovery Representative to join our growing team at our headquarters in Charlotte, NC! We are looking for a Revenue Recovery Representative who is driven and passionate about reducing delinquency and providing outstanding service to our customers. The ideal candidate will be a high-energy individual who is self-motivated, detail-oriented, and possesses the ability to multi-task in a fast-paced, team-oriented environment. Key Responsibilities : Manage collection efforts with a high level of persuasiveness & professionalism. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Place account on hold for incoming orders until payment is received. Document daily collections activity including, but not limited to, emails sent as well as inbound and outbound phone calls. Place outbound calls to delinquent customers to collect past due billing Receive inbound calls from customers that wish to make payments or payment arrangements Print, fold, and mail dunning letters to delinquent customers Audit the cancel reason report on a monthly basis May have additional duties as assigned by Management Job Requirements/Experience: High school diploma required Minimum of 2 years B2C and “soft” collections experience a plus The hours for this position are Tuesday to Friday 12-9 and Saturday 9-5 with Sunday and Monday off. The pay for this position ranges from $42-52k in annual earnings. What’s In It For You: Comprehensive and on-going training when you start, includes leadership development. Engaging and fun company culture that succeeds through diversity. Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance opt
You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform. Remove barriers to adoption so customers achieve their desired outcomes expediently. Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations. Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes. Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting. Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions. Oversee renewals and forecasting, ensuring timely, successful commitments. Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them. Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones. Develop deep expertise in Coder’s products to provide global customer coverage. What we’re looking for 5+ years in customer success or a technical customer-facing role, with experience independe
About the job Artefact is a next-generation data and AI consulting firm dedicated to accelerating the adoption of data and AI to create measurable business impact across the full enterprise value chain. We sit at the intersection of consulting, data science, AI technologies, data engineering, and digital transformation. We do not just advise: we build, implement, and deliver results our clients can measure. Our teams bring together consultants, data scientists, data engineers, AI engineers, analysts, and digital experts to solve complex business challenges with pragmatic, production-ready solutions. As we continue to grow in the US, we are building a team of entrepreneurial data and AI talent who can help clients move beyond experimentation and into scalable, governed, value-generating AI adoption. Find out more at artefact.com . The role You will be Sales Lead for our Google Cloud practice in the Americas, owning the relationship with Google and the business we build on it. This is a selling mandate: you are measured on sold business, not utilization. You will still shape what you sell and take a hands-on role on selected engagements, enough to hold the quality bar and know what we can promise. Google’s customer engineers won’t push a partner they don’t rate, so when a client asks what an agentic workflow could look like, you open the Gemini CLI and have something working by the next meeting. What you’ll do Make Artefact top of mind with Google’s field: Map and work the account teams, customer engineers, partner managers and Gemini Enterprise specialists that matter. Run standing enablement (office hours, roadshows, account-team briefings, a forwardable one-page offer sheet) and show up where Google’s pipeline is made: QBRs, territory planning, field events. You are accountable for partner tier, partner NPS and the number of Google sellers who have put us in a deal. Build the selling machine: Run co-sell with discipline (lead sharing, deal registration, joint accou
Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. Pie Insurance’s Technology team builds and operates a suite of applications and services that allow direct consumers, partners, and agents to manage commercial insurance policies. The team collaborates closely with our business partners to design and implement new features to help the company scale with increasing demand. We are seeking highly motivated Backend Engineers who encourage an environment where engineers are thought leaders and foster a culture of diversity and inclusion. Acting as leaders across the organization on design, architecture, and best practices, they elevate those around them and push the company forward. How You’ll Do It You’ll define and evolve our AWS infrastructure as code using CDK, treating infrastructure with the same review, testing, and release discipline as application code You’ll apply security and compliance practices appropriate to a regulated industry, supporting SOC2 and similar audits; least-privileged IAM, secrets management, and well-defined network and account boundaries. You’ll leverage AI-powered development tools (e.g., Claude Code) as part of your daily workflow to accelerate code generation, testing, and documentation. You’ll participate in peer code reviews across both application and infrastructure changes, ensuring the delivery of high-quality code and adherence to coding standards. You’ll write clean, maintainable, and efficient code primarily in TypeScript (with some C# preferred). You’ll collaborate transparently with product management, designers, stakeholders, and fellow engineers throu
Opportunity Overview: We’re seeking a Senior Clinical Informatician to serve as a key bridge between clinical expertise and data science. In this advanced role, you’ll apply deep clinical reasoning and informatics expertise to design, evaluate, and optimize data-driven healthcare solutions. You’ll also lead ontology mapping, structured data validation, and annotation quality initiatives supporting our next-generation AI and LLM-enabled healthcare tools. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Collaborate with clinicians, data scientists, and engineers to design and validate digital health and analytics solutions. Translate clinical workflows into structured data and logic for algorithms and quality measurement. Lead efforts in ontology mapping, terminology management (SNOMED, ICD, LOINC, RxNorm), and interoperability standards (FHIR, HL7). Oversee labeling and abstraction to ensure model safety, accuracy, and clinical integrity. Mentor junior informaticians and specialists in annotation, data validation, and workflow improvement. What you’ll need: BSN or related clinical degree with active RN license required. 4–6+ years of experience in clinical informatics, analytics, or digital health. Advanced understanding of clinical data, EHR systems, and data standards. Experience with data modeling or AI-driven healthcare products preferred. Master’s degree or informatics certification (RN-BC, CPHIMS, ACHIP, etc.) a plus. Pay & Perks: 💻 Fully remote opportunity with about 5% travel 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 📈 401K retirement plan with company match; flexible spending and health savings account 🏝️ Up to 184 hours (23 days) of PTO per year + company holidays 👶 Up to 14 weeks of paid parental leave 🐶 Pet insurance The salary range for this p
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role: Reporting to the Director of Customer Success, UK and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Strategic Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you... Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key rela
Director of Marketing Operations Location: London Office requirement: Minimum 2 days in the office Employment type: Permanent At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Director of Marketing Operations to oversee the Marketing Ops team based in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. As our Director of Marketing Operations you’ll: Lead the people that are the engine that improves the efficiency and performance of our Growth Marketing team. Marketing Ops at GWI is a growth engine, not a service function. Reporting to the VP Growth Marketing and as a member of our Marketing Leadership team, you’ll have real influence and be expected to identify and drive initiatives that have an impact on pipeline and revenue. A few things you’ll be responsible for: Leading and mentoring two direct reports. You’ll own the prioritisation and delivery of the MOps roadmap, ensuring your team are working on the highest impact projects. Ownership of our entire marketing tech stack, including assessing new tech, budget ownership, vendor management, and rationalising the stack when necessary. The lead and account lifecycle. You will be responsible for lead and account scoring and ensuring actionable intent signals are surfaced to Sales. Data governance and quality in all tooling. You’ll work closely with RevOps to ensure data is syncing seamlessly in Salesforce and Hubspot. Define and govern our campaign infrastructure and attribution reporting. You’ll be responsible for our measurement methodology and ensuring we have a clear source of truth for performance Collaborating with, global marketing, revenue, product and RevOps to improve GTM operations Advising the Marketing & Revenue leadership on GTM efficiency, investment trade-offs, and improvements to our operating model I
About Bolna Bolna is building the voice infrastructure for India, powering millions of AI-powered conversations for businesses across BFSI, e-commerce, logistics, and more. About the role You will own new-logo sales into Banks, NBFCs, Insurers and Fintechs for Bolna's Voice AI products : voice agents, workflows and analytics. This is a hunter role. You will find the accounts, build the relationships, create the pipeline and see deals through a long BFSI sales cycle, working directly with the Lead, GTM & Sales. It suits someone who has sold software to BFSI buyers, enjoys early-stage ambiguity and wants high ownership. Key responsibilities : The core of the role is finding new BFSI accounts and turning them into a steady, qualified pipeline. Account scouting: identify and prioritise new BFSI accounts (banks, NBFCs, insurers, fintechs) and map the right decision-makers Pipeline creation: build a lead pipeline from scratch through networking, cold outreach, referrals and industry events Relationship building: develop and nurture client relationships through consistent engagement, meetings and follow-ups across a long sales cycle Lead follow-up: qualify inbound and outbound leads and follow up persistently so no opportunity goes cold Full-cycle selling: understand client requirements in depth, run product demos of Bolna's voice agents, workflows and analytics, negotiate pricing and close deals Internal collaboration: work with Business, Product and Marketing teams to understand the product deeply, pass client feedback and requirements back, and plan events that showcase Bolna's solutions Market research: track BFSI trends, new categories and product gaps, and monitor competitors' solutions, strategy and pricing Requirements : Candidates must have 2–3 years of B2B sales experience in SaaS or Voice AI, with BFSI clients as their core market. 2–3 years of experience selling B2B SaaS or Voice AI products to BFSI clients (banks, NBFCs, insurance, fintech) Proven track re
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Designated Services Engineer (DSE) focused on FlashArray, you will serve as the single, dedicated technical anchor for high-value enterprise accounts utilizing our Business Critical Services. Moving beyond a shared support queue, you will directly own customer relationships and complex end-to-end technical outcomes for Pure's flagship FlashArray platform. In close partnership with Support Account Managers, Technical Support Engineers, and Engineering teams, you will drive operational excellence, maximize system availability, and ensure clients achieve peak performance from their storage environments. WHAT YOU'LL DO Own Dedicated Customer Outcomes: Serve as the trusted technical authority for assigned enterprise accounts, driving end-to-end case ownership, leading critical escalation calls, and securing long-term account health and satisfaction across FlashArray deployments. Solve High-Impact Technical Challenges: Perform root-cause analysis and complex troubleshooting across FlashArray hardware, Purity operating environments, network connectivity, and performance anomalies to deliver definitive resolutions for enterprise clients. Proactively Protect System Stability: Coordinate critical software upgrades, maintenance, and change control procedures directly with customer engineering teams to eliminate downtime and operational risk. Drive Cross-Functional Collaboration: Partner with Support Account Managers and
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