Business Systems Director in Tokyo

MongoDB and Customer Success Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. Customer Success Manager The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. We are looking to speak to candidates who are based in Tokyo for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments. Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention. Account & Portfolio Management Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocac

Req: FEQ427R624 Location: Tokyo, Japan Language Requirements: Fluent Japanese required; Business-level English preferred As a Specialist Solutions Architect (SSA) - Data Warehousing, you will guide customers in their cloud data warehousing transformation with Databricks which span a large variety of use cases. You will be in a customer-facing role, working with and supporting Solution Architects, that requires hands-on production experience with large-scale data warehousing technologies and lakehouse architecture. SSAs help customers through evaluations and successful production planning for their business intelligence workloads while aligning their technical roadmap for the Databricks Data Intelligence Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in the data warehousing specialty - including performance tuning, data modeling, winning evaluations, architecture design, and production migration planning. The impact you will have: Provide technical leadership to guide strategic customers to successful cloud transformations on large-scale data warehousing workloads - ranging from evaluation to architecture design to production deployment Prove the value of the Databricks Intelligence Platform for customer workloads by architecting production workloads, including end-to-end pipeline load performance testing and optimization Become a technical expert in an area such as data warehousing evaluations or helping set up successful workload migrations Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing and performance, and tuning workloads for production Provide tutorials and training to improve community adoption (including hackathons and conference presentations) Contribute to the Databricks Communit

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise prospects’ journeys from consideration to succesful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, prod

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise prospects’ journeys from consideration to succesful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, prod

SLSQ427R94 As an Enterprise Account Executive - Hunter, your primary mission will be to identify, acquire, and grow new business opportunities across multiple industries. This role is focused on securing new logos and driving revenue growth by targeting Enterprise accounts in diverse sectors. You are a proactive "hunter" who thrives on building relationships, navigating complex sales cycles, and closing high-value deals. You will work closely with cross-functional teams to deliver tailored solutions that address client needs and establish long-term partnerships. You will report to the Director, Sales in Japan. The impact you will have: Secure new Enterprise accounts across multiple industries, creating a strong foundation for long-term partnerships. Develop and execute a focused strategy for identifying and winning high-potential accounts in untapped markets. Identify and close quick wins while managing longer, complex sales cycles. Plan, document, and drive the growth of Databricks usage in newly won accounts to maximize customer impact. Establish essential C-Level relationships, including Engineering, Platform, Architecture, and Data Science roles, who will, in turn, be your industry advocates. Use a solution-based approach to selling and creating value for customers. Develop a deep and detailed understanding of the customer's business. Provide leadership to the customer, important staff, and technical teams. Identify all important data use cases and buying centers in an opportunity, to increase the impact of Databricks in an organization. Orchestrate and use Databricks teams and ecosystem partners to maximize your impact on your sales motions. What we look for: 5+ years of experience selling multi-million dollar complex software deals to the region's recognizable organizations within the Enterprise segment. Knowledge of segment priorities, buying processes, buying cycles, decision-making process, and the ecosystem Background in selling usage-based PaaS/ Saa

Be the catalyst for meaningful change. As a client-facing consultant at Gallup, you’ll transform organizations’ complicated challenges into positive business outcomes. Collaborating with exceptionally talented team members, you’ll be a highly regarded leader who influences important decision-makers with invaluable insights and advice. What You’ll Do Influence leaders and teams by building deep, trusting relationships with clients Develop expertise in your clients’ business and needs, as well as Gallup’s offerings and services Create and implement complex project plans Provide compelling, innovative and strategic insights and recommendations for maximum organizational performance Turn data insights into actionable steps for leaders Learn how to design lasting solutions that foster growth and impact Who We Want Persuasive communicators who seek to understand clients’ needs, present compelling custom strategies and inspire team members to exceed expectations Exceptional project leaders who have a natural ability to lead client projects — creating detailed project plans, orchestrating resources, managing scope and deadlines, and overseeing many moving pieces to guarantee that each client receives a world-class experience High achievers who thrive in a demanding, fast-paced and goal-oriented environment that offers ongoing development opportunities and the empowerment to work autonomously Strategic thinkers who have a sharp eye for business opportunities and who can discern an organization’s problems, analyze applicable data, weigh risks against rewards and develop creative solutions to produce business growth and increased profitability Authentic relationship builders who easily build rapport, create strong connections, navigate tough conversations and make courageous recommendations that lead to exceptional results What You Need Bachelor’s degree required; master’s degree preferred At least three years of experience in paid professional work in any of the following are

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through new and existing Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. Responsibilities Drive revenue to achieve and overperform on targets Lead new sales and upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you are You

Be the catalyst for meaningful change. As a client-facing associate consultant at Gallup, you’ll transform organizations’ complicated challenges into positive business outcomes. Collaborating with exceptionally talented team members, you’ll be a highly regarded leader who influences important decision-makers with invaluable insights and advice. What You’ll Do Influence leaders and teams by building deep, trusting relationships with clients Develop expertise in your clients’ business and needs, as well as Gallup’s offerings and services Create and implement complex project plans Provide compelling, innovative and strategic insights and recommendations for maximum organizational performance Turn data insights into actionable steps for leaders Learn how to design lasting solutions that foster growth and impact Who We Want Persuasive communicators who seek to understand clients’ needs, present compelling custom strategies and inspire team members to exceed expectations Exceptional project leaders who have a natural ability to lead client projects — creating detailed project plans, orchestrating resources, managing scope and deadlines, and overseeing many moving pieces to guarantee that each client receives a world-class experience High achievers who thrive in a demanding, fast-paced and goal-oriented environment that offers ongoing development opportunities and the empowerment to work autonomously Strategic thinkers who have a sharp eye for business opportunities and who can discern an organization’s problems, analyze applicable data, weigh risks against rewards and develop creative solutions to produce business growth and increased profitability Authentic relationship builders who easily build rapport, create strong connections, navigate tough conversations and make courageous recommendations that lead to exceptional results What You Need Bachelor’s degree required; master’s degree preferred At least one year of experience in paid professional work in any of the follow

Location: Tokyo, Japan Req ID: FEQ427R141 Reporting to: Manager, Field Engineering Language requirements: Business-professional Japanese required; business-level English preferred Mission As a Pre-sales Solutions Architect focused on Manufacturing and Automotive, you will engage with leading global automotive manufacturers and strategic industry accounts across Japan. In partnership with Account Executives, Solutions Architects, technology specialists, partners, and customer teams, you will develop and execute technical strategies that help customers adopt the Databricks Data Intelligence Platform and achieve measurable business outcomes. You will translate complex automotive and manufacturing challenges into scalable data and AI solutions across vehicle platforms, connected-vehicle analytics, vehicle and component quality, supply-chain optimization, smart manufacturing, engineering and R&D analytics, aftersales, customer intelligence, and AI-powered applications. You will operate with a builder mindset, creating hands-on prototypes, demonstrations, and proof points that accelerate customer confidence and adoption. The impact you will have Develop and execute customer engagement strategies in partnership with Account Executives and Solutions Architects for strategic automotive and manufacturing accounts. Lead complex customer engagements across the full technical pre-sales lifecycle, including discovery, requirements gathering, solution scoping, architecture design, workshops, demonstrations, proof-of-concepts, and implementation planning. Coach account teams and peers on positioning, adoption strategies, use-case prioritization, and execution plans that deliver outcomes within a defined timeline. Influence stakeholders at all levels, from data practitioners and engineers to manufacturing leaders and C-level executives, by connecting technical decisions to business value. Act as a champion and trusted advisor for customers and colleagues on data, analytics, mach

About the team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs. In Japan, we partner with leading organizations across industries including Financial Services, Manufacturing, Life Sciences, Retail, and Technology to build new AI-powered customer experiences, transform operations, and reimagine how work gets done. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Sales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin. About the role We are hiring a Sales Development Manager, Japan to lead and develop a team of SDRs supporting our enterprise business in Japan. Reporting into Sales Development leadership, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic opportunities across some of Japan’s largest and most influential organizations. This is a foundational front-line leadership role within OpenAI’s Japan GTM organization. You will help define how we engage prospective customers in the Japanese market, convert product and developer interest into enterprise conversations, and build repeatable outbound and inbound motions that reflect the unique dynamics of enterprise selling in Japan. You will partner closely with Japan Sales leadership, Account Directors, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations, while connecting our Japan go-to-market motion with OpenAI’s broader regional and global strategy. In this role, you will Lead, coach, and develop a team of SDRs supporting Large Enterprise, Strategic Accounts, and key industry verticals across Japan Drive high-quality pipeline generation through outb

FEQ427R436 As a Manager, Field Engineering, you will lead a diverse team of technical pre-sales Solutions Architects covering the Japan region. You’ll play a key leadership role at the intersection of technology and business—guiding your team to design impactful solutions and drive growth through collaboration and innovation. You’ll empower your team to communicate complex ideas with clarity, support strategic enterprise customer engagements, and build lasting partnerships with clients and internal stakeholders. This role reports to the Technical GM – Japan. The impact you will have: Lead, mentor, and support a high-performing, inclusive pre-sales team Foster an environment of belonging, continuous learning, and psychological safety that reflects Databricks’ values of customer focus, teamwork, and diversity. Work closely with Sales and other teams to identify opportunities and deliver data-driven, value-focused solutions. Establish best practices that improve team efficiency, collaboration, and business impact. Build trusted relationships with customers and partners, acting as a strategic advisor in their digital transformation journey. Partner with Marketing, Sales, Services, and other cross-functional teams to ensure a seamless customer experience. Represent Databricks as part of the regional leadership team, contributing to our local presence and inclusive culture. What we’re looking for: You do not need to fulfil every single requirement to be a strong candidate. If you are excited about this role and have related experience, we encourage you to apply. Proven experience leading or managing technical teams in Big Data, Cloud, or SaaS environments—or equivalent experience gained through hands-on engineering or consulting work. A track record of coaching and developing diverse, high-performing teams. Strong collaboration skills and the ability to partner effectively with Sales, Marketing, and other cross-functional leaders. Excellent communication and interper

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. You’ll also collaborate with business partners to support customers’ business transformation and growth. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage key accounts, developing and executing strategies for a comprehensive account plan based on customers’ business priorities and growth opportunities. Lead our enterprise prospects’ journeys from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex customer programs and projects. Collaborate with business partners to generate opportunities, develop joint proposals, and support deployment, expanding customer value and business opportunities. Own a consumption revenue target. Manage consumption revenue forecasts. Analyze key account

About the team OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization. In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform. Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models. This role will be based in Tokyo . In this role, you'll: Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management. Partner with AI Deployment Engineers to drive successful technical engagements with startups. Own consumption and contracted revenue targets while managing revenue fo

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As a Sales Development Representative (SDR) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! For the first months, you’ll be part of the SD Associate program which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you’ll continue learning and growing in your career as part of Stripe’s Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people. We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to custome

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage ~dozen key accounts in the Financial Services Industry, developing and executing strategies for a comprehensive account plan. Lead our enterprise prospects’ journeys from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex customer programs and projects. Own a consumption revenue target. Manage consumption revenue forecasts. Analyze key account metrics to create reports and provide insights to internal and external stakeholders. Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. Collaborate with solutions, marketing, communications, business