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Client Advocate Jobs

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T
3mo ago

Lead Developers act as the primary point of contact for our clients, ensuring that teams are successful in their delivery. In this role, you will bring a strategic mindset to projects and spend time collaborating and negotiating with clients to bring a technical vision to life. Having a balance of high-level and tactical mindsets is a must, as you will spend time both with clients and your teammates. At Thoughtworks, we believe in going above and beyond the standard and are committed to delivering best-in-class solutions that exceed our clients' expectations. Our standard engineering and delivery practices reflect our commitment to quality, and our team is always looking to innovate and improve. Lead Developers guide and coach their teams in their implementation and application. Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or PR of Singapore. Job responsibilities You will champion and adopt best practices like writing clean and reusable code using TDD, pair programming and design patterns You will oversee or take part in the entire cycle of software consulting and delivery from ideation to evolution in production and everything in between Champion strategic AI-first software delivery AIFSD): You will lead in the strategic integration of AI technologies across the software development lifecycle, ensuring its use is deliberate and purposeful, to maximise quality, efficiency and innovative client solutions You will use and advocate for continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible You will design solutions and choose technologies that solve clients’ problems while working within constraints and make pragmatic tradeoffs You will collaborate with a variety of teammates to build features, design concepts and interactive prototypes and ensure best practices and UX specifications are embedded along t

node.jsawsdocker
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D
Datadog
📍 Tokyo• Full-time
3mo ago

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

javascriptpythonjava
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D
Datadog
📍 South Africa• Full-time• Remote
3mo ago

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

REMOTEjavascriptpythonjava
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D
Datadog
📍 San Francisco• Full-time• $101K – $134K/yr
4mo ago

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

javascriptpythonjava
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D
4mo ago

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites A

javascriptpythonjava
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I
IDEO
📍 San Francisco• $80K – $100K/yr
4mo ago

Senior Visual Communication Designer In a nutshell: Visual Communication Designers at IDEO make the biggest impact through visual storytelling. They work collaboratively with multidisciplinary teams to bring ideas, research, strategy, and stories to life through strong craft execution. The ideal candidate has a strong foundation in graphic design and experience applying practical and conceptual design principles across brand expression, interaction and digital product experiences, motion, and storytelling. We’re looking for designers who bring a distinct visual voice, curiosity, and a commitment to craft excellence. In this role, you will… You’ll work as a key contributor on project teams, supporting all phases of the design process—from early exploration and prototyping through to polished, client-facing deliverables. Your work may span brand, storytelling, motion, interaction and digital product, information design, packaging, and environmental expression. Once here you will: Collaborate with multidisciplinary teams to translate research and strategy into compelling visual narratives Contribute to the development and expression of brand identities across mediums Create looks-like/works-like prototypes at varying levels of fidelity to explore and communicate design directions Design thoughtful experiences across digital, physical, and hybrid touchpoints with the end user in mind Produce high-quality visual deliverables that communicate user stories and strategic intent working across a variety of industries (health, financial services, consumer products, etc.) Advocate for exceptional visual craft through making, iteration, and collaboration Some previous projects to check out: Cornell Lab of Ornithology Brand Los Angeles County Department of Mental Health The Lawrence Hall of Science, University of California Berkeley Cities United Rebrand Design Craft: Relevant experience and/or educational background required in interactive/graphic design across a va

I
IDEO
📍 Chicago• $80K – $100K/yr
8mo ago

Senior Visual Communication Designer In a nutshell: Visual Communication Designers at IDEO make the biggest impact through visual storytelling. They work collaboratively with multidisciplinary teams to bring ideas, research, strategy, and stories to life through strong craft execution. The ideal candidate has a strong foundation in graphic design and experience applying practical and conceptual design principles across brand expression, interaction and digital product experiences, motion, and storytelling. We’re looking for designers who bring a distinct visual voice, curiosity, and a commitment to craft excellence. In this role, you will… You’ll work as a key contributor on project teams, supporting all phases of the design process—from early exploration and prototyping through to polished, client-facing deliverables. Your work may span brand, storytelling, motion, interaction and digital product, information design, packaging, and environmental expression. Once here you will: Collaborate with multidisciplinary teams to translate research and strategy into compelling visual narratives Contribute to the development and expression of brand identities across mediums Create looks-like/works-like prototypes at varying levels of fidelity to explore and communicate design directions Design thoughtful experiences across digital, physical, and hybrid touchpoints with the end user in mind Produce high-quality visual deliverables that communicate user stories and strategic intent working across a variety of industries (health, financial services, consumer products, etc.) Advocate for exceptional visual craft through making, iteration, and collaboration Some previous projects to check out: Cornell Lab of Ornithology Brand Los Angeles County Department of Mental Health The Lawrence Hall of Science, University of California Berkeley Cities United Rebrand Design Craft: Relevant experience and/or educational background required in interactive/graphic design across a va

Job Title: Adult Psychiatrist Grade: Consultant Location: Gosport, Hampshire Working Hours: 40 hours Rate: Competitive, to be discussed upon application We are seeking an enthusiastic Consultant in Adult Psychiatry to work full time hours for our NHS client based in Gosport, Hampshire. This vacancy is available on a locum basis for the successful candidate to start immediately for a short-term contract. What will your responsibilities be? You will diagnose and manage mental health disorders in adults, develop treatment plans, and collaborate with multidisciplinary teams. Your role includes providing clinical care, guiding medication management, and offering therapeutic interventions. You will also oversee patient progress, adjust treatments as needed, and ensure detailed documentation. Additionally, you will advocate for patients' needs and support the care team with best practices in mental health management. Qualifications and Experiences: • You must have a full GMC licence to practice • Section 12 • Approved Clinician • Previous experience in similar role How to apply? If you feel your expertise is suited to this role, please apply today and our specialist team will be in touch to discuss it with you in more detail. If you are registered with Pulse and recommend a friend to us, you can earn £300 per recommendation, once they have worked over 200 hours*. Why work with Pulse? From the moment you register with us, our focus is entirely on you. During our first conversation, you will quickly see that we understand your specialty inside and out. Our expert recruitment consultants are dedicated to finding you the best opportunities and supporting you every step of the way to secure the perfect placement. With our preferred or sole supplier status with many clients, you’ll have access to exclusive opportunities that you won’t find anywhere else. We always prioritise your best interests, eng

recruitment
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V
Vise
📍 New York• $180K – $250K/yr
45mo ago

We are not working with external recruiting partners at this time, please apply directly to the role if you have further interest in joining Vise Engineering at Vise has the unique opportunity to use technology to revolutionize the investment industry. Team members are given ownership and trust with the understanding that they are supported by industry experts and together can build a best-in-class product. We are a small and fast-paced team where everyone has a voice in the development of our product and technology. As a senior full-stack software engineer, you will play a flexible role across our product—working on everything from our core portfolio creation engine to our trading system to our client-facing web application. You will have significant ownership and will have the opportunity to impact everything from requirements gathering and designing systems to implementation, release, and monitoring. This is a high visibility technical leadership role with a tremendous opportunity to impact the company’s trajectory. Please note, this role is primarily onsite, working from our SoHo office. What you will do Lead the implementation of the systems that power and scale our business Uncover and address system bottlenecks as we mature our tech stack Partner with the Product team to provide impactful, measurable and testable solutions for our customers When appropriate, coach and mentor engineers on best practices Advocate for best in class technology and tooling to improve the development experience Contribute to operational excellence What you will bring on Day 1 5+ years of software development experience outside of education and internships Experience with backend and frontend languages. Our stack includes Python, Golang, TypeScript, so direct experience working with these is a big plus. Experience with React and a familiarity with the latest frontend frameworks and tools Experience with relational databases — we use Postgres. Firm understanding of data structu

typescriptpythonreact
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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Senior Project Manager for our Healthcare team, you will serve as a dedicated Owner's Representative, guiding complex infrastructure projects from concept to completion. This position requires a unique blend of deep technical expertise in mechanical and electrical systems and sophisticated client-facing skills to champion our clients' interests. At JLL, we are collectively shaping a brighter way for our clients, and in this role, you will be their trusted advocate—ensuring healthcare facilities are delivered on schedule, within budget, and to the highest standards of quality and regulatory compliance. You will act as the central point of communication, translating intricate technical details into clear, strategic actions for all project stakeholders. What your day-to-day will look like: Serve as the owner’s primary advocate and liaison, fostering collaboration between the client, design teams, contractors, and all project stakeholders. Manage overall project performance, including scope, schedule, and budget, to ensure successful delivery against key milestones. Provide expert technical oversight for mechanical (HVAC, medical gas, plumbing) and electrical (power distribution, emergency power) infrastructure systems. Review design d

artificial intelligenceaiproject management
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About the Team The SMB Sales team at DoorDash is on a mission to empower local restaurants and hospitality businesses to grow. We partner with operators to uncover business gaps, offer creative solutions, and drive long-term value through our merchant-first products. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of local business, and the technology that supports it. About the Role As an Account Development Executive, you’ll own a book of business and drive revenue growth through a mix of account expansion of current and newly acquired business. You’ll build trusted relationships with business owners and decision-makers, and you’ll work closely with teams across the business to make sure clients are set up for long-term success. You’re excited about this opportunity because you will… Grow your book. Drive upsell, cross-sell, and expansion within existing accounts to meet or exceed revenue targets.. Pitch and Close Upsells. Recommend solutions like advanced reporting or marketing tools that increase engagement and adoption of the platform. Sell consultatively. Understand each client’s goals and challenges, and match solutions to their needs. Collaborate Across Teams . Partner with Sales, Customer Success, Product, and Marketing to advocate for clients and drive successful outcomes. Lead Client Presentations. Deliver engaging presentations and product demos that showcase our value and educate clients on new capabilities. Build trusted relationships . Act as a strategic advisor to clients at all levels. Collaborate across teams. Work with internal partners to ensure a smooth handoff and a strong client experience. Forecast and report. Keep accurate pipeline records, forecast reliably, and share insights that help the wider team. We’re excited about you because… You have 3+ years in sales, account management, or a similar commercial role, with a proven record of meeting or exceeding revenue targets Yo

Excellogisticsrecruitment
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L
Linear
📍 Singapore• Full-time• Remote
14 days ago

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and now expanding across Asia Pacific. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past few years, Linear has experienced incredible organic growth and has become the default tool of choice for many of the world’s best product teams. We are now layering a product-led sales motion on top of our existing self-serve business to further accelerate our ambitions and bring the magic of Linear to even more and larger companies. You’ll play an instrumental role in defining our enterprise sales motion, contribute to the future of our product, and help high-impact companies build better software. Location & work mode While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase Generate a strong pipeline and exceed quarterly targets Stay up to date with our product offering, industry trends, competitive landscape, and market trends to continuously adapt sales strategies and approaches for maximum impact Build relationships with key stakeholders within accounts; understand client needs deeply, align Linear’s solutions to business objectives + shape decision criteria. Effectively communicate and align our value proposition to decision-makers Be the voice of the customer; advocate for customers by surfaci

REMOTEaiproject management
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C
14 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Omnicare is a leading provider of pharmacy services to long-term care facilities nationwide, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. As we transition to an independent, standalone organization, we are building and strengthening internal capabilities to support our approximately 6,000 colleagues and multi-state operations. This role serves as the primary customer contact, maintaining regular communication by phone, email, or in-person, in order to provide support and resolve issues. This person advocates for both the customer and pharmacy as appropriate, helping drive high customer satisfaction and retention. General Responsibilities Build strong client relationships by consistently delivering client interactions that develop trust and show value. Attend client meetings as needed within LTC ( long-term care ) facilities. Develop cadence of regular, proactive client meetings to establish strong connectivity with key stakeholders; deliver quarterly Executive Reviews to facility leadership to review business deliverables and evaluate new opportunities. Identify at-risk accounts and consult with internal partners to assist with development of action plans to address customer risks and opportunities; update customer on progress. Manage routine client su

Excelproject managementcustomer service
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Y
YipitData
📍 Us Remote• Remote
21 days ago

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B. We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments, and more. Our on-demand insights team uses proprietary technology to identify, license, clean, and analyze the data many of the world’s largest investment funds and corporations depend on. We are one of Inc’s Best Workplaces - a fast-growing technology company with offices located in NYC, Austin, Miami, Denver, Mountain View, Seattle , Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, backed by Norwest Venture Partners and The Carlyle Group with a strong culture focused on mastery, ownership, and transparency. About The Role (and Challenges You’ll Be Helping To Solve!): We are looking to add an experienced Senior Account Executive to our Corporate team who will act as a main growth driver across a portfolio of existing clients within our corporate sector. The goal is to position YipitData's must-have products and ensure renewals with a disproportionate focus on account growth. The Senior Account Executive will own the commercial relationship for existing business, be responsible for identifying and closing upsell opportunities, having a relationship with every budget owner and decision maker, and owning the renewal. You will be responsible for creating advocates for our products and assisting them find answers to their key questions by collaborating closely with our research, data product, and client strategy teams to provide a "must have" service to our clients. This remote-friendly opportunity can sit in NYC (where our headquarters is located), one of our office hubs (Austin, Miami, Denver, Mountain View, or Seattle), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York

REMOTEprocurement
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T
21 days ago

If you've built and scaled high-performing solution engineering teams in the Financial Services & Insurance (FSI) domain, and you're energized by leading at the intersection of AI, technical selling, compliance, and customer experience, this is your moment. Duties and Responsibilities: Report to the Sr. Director of Solutions Engineering, Americas Lead, coach, and mentor a team of solution engineers, building a culture of continuous learning, accountability, and customer obsession Drive scalable pre-sales motions across a high-volume FSI segment, developing repeatable methodologies and best practices that enable the team to perform consistently across diverse industries Recruit, hire, and onboard top solution engineering talent, with a deliberate focus on candidates who combine technical depth with exceptional communication and storytelling ability Partner closely with RVP’s of Sales, Account Executives, and Customer Success to align on pipeline strategy, account coverage, and customer outcomes Collaborate with Product and Engineering to surface commercial customer feedback, advocate for roadmap priorities, and ensure timely resolution of feature requests and support escalations Work cross-functionally with Professional Services to ensure smooth handoffs from pre-sales to implementation and value realization Define and manage team KPIs, forecast accuracy, and performance metrics; use data to continuously optimize team effectiveness Participate actively in forecast calls, providing visibility into technical deal status, surfacing risks early, and partnering with Sales to develop mitigation strategies Develop trust with client leadership to remove roadblocks, navigate escalations, and ensure long-term customer success and loyalty Qualifications: 7+ years of experience in Solution Engineering / Pre-Sales, with at least 3–5+ years in people management leading teams Deep domain expertise in Financial Services & Insurance (FSI), with proven success navigating compl

REMOTEaiprocurement
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