Consumer Service Operations Representative Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Support Experience group develops and applies technology at all points of the user support journey to solve customer problems at scale, keeping millions of businesses running and unlocking growth across Stripe’s product suite. What you’ll do The rise of AI agents has fundamentally changed how users interact with Stripe, with a supermajority of conversations with Stripe now occurring via AI across various surfaces including third-party platforms. These conversations now blend planning, building, configuration, and troubleshooting. As a Product Manager for Support Experience, you will be responsible for building the platform that enables Stripe’s user-facing AI agent to solve problems across the Stripe product suite. You’ll develop rapid AI-powered feedback loops that enable product teams across Stripe to continuously improve the conversational experience of their users and build the infrastructure to enable powerful and flexible conversational experiences to run in diverse properties such as Stripe’s merchant dashboard, consumer apps, and experiences mediated by third-party agents. You’ll be at the forefront of applied AI, solving problems for businesses and consumers, and redefining what great can look like. Responsibilities Create the home for product teams to safely build out, understand and improve their conversational experiences. Build feedback loops from conversations through improvement recommendations to generating ev

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: As a Technical Program Manager for Consumer Data at the Weather Company, you will guide the instrumentation of consumer data collection that supports reporting, analytics, and machine learning use cases. You will lead our consumer data quality initiatives across our digital ecosystem, responsible for ensuring the integrity, accuracy, and accessibility of consumer data collected from our applications and websites. You will also bridge the gap between business analytics needs & technical data infrastructure while collaborating closely with front-end development teams to implement robust data tracking solutions. The impact you'll make: Collaborate with stakeholders, such as product, marketing, and content managers, to understand business analytics requirements and translate t

About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: As a Technical Program Manager for Consumer Data at the Weather Company, you will guide the instrumentation of consumer data collection that supports reporting, analytics, and machine learning use cases. You will lead our consumer data quality initiatives across our digital ecosystem, responsible for ensuring the integrity, accuracy, and accessibility of consumer data collected from our applications and websites. You will also bridge the gap between business analytics needs & technical data infrastructure while collaborating closely with front-end development teams to implement robust data tracking solutions. The impact you'll make: Collaborate with stakeholders, such as product, marketing, and content managers, to understand business analytics requirements and translate t

We are seeking a dedicated and dynamic candidate to join Spotify’s EU Government Affairs team in Brussels as Senior Manager - EU Government Affairs. The Government Affairs team is charged with understanding the global and local policy landscape in relation to Spotify’s business objectives and advocating on the company’s behalf on critical public policy issues. We represent the company before legislators and regulators, interact with civil society and industry, see around corners, and mitigate potential risks. In this role you will be an active member and will provide advice and external advocacy on policy matters that have an impact on Spotify in Europe. You will report to our Senior Director of European Policy and will be based in our Brussels office. What You'll Do Engage regularly with EU policymakers including the Commission, Parliament, Council, and policymakers at national level Work on the priority public policy issues affecting Spotify in the EU - with a focus on platforms and content regulation, consumer rules, as well as trade and tech regulation in general. You will be responsible for managing these files and developing and implementing effective advocacy strategies. Work closely with other groups and departments inside Spotify -- including legal, licensing, communications, social impact, compliance and trust and safety -- to understand the priorities of internal partners, and create approaches to key policy issues that advance the interests of Spotify Develop engagement and partnerships with external organizations such as trade associations and civil society organizations Who You Are 10+ years of experience in EU government affairs, for a governme

MyPrize is a fast-growing online casino platform building multiplayer, creator-led, and community-driven gaming experiences. Players can join their favorite creators and friends in shared sessions that blend the best of gaming, streaming, and social interaction. We’re seeking a Senior Product Designer to join our Product team full time. This is an opportunity to shape the future of social casino entertainment by designing high-impact experiences across web and mobile for a rapidly growing user base. What you will do at MyPrize: Own design for major product initiatives from concept through launch Turn complex product, technical, and business problems into intuitive and engaging user experiences Design end-to-end flows across acquisition, onboarding, payments, gameplay, rewards, and retention Partner closely with product, engineering, marketing, and leadership to define roadmap priorities and ship quickly Create wireframes, polished UI, prototypes, and production-ready specs in Figma Evolve and maintain the MyPrize design system and component library Use data, user feedback, and experimentation results to iterate and improve outcomes Help raise the overall quality bar for motion, interaction design, and product thinking What you bring to MyPrize: 3–5+ years of product design experience shipping consumer products Strong portfolio demonstrating end-to-end thinking and high visual craft Experience designing for web and iOS Excellent product judgment and user-centered design instincts Strong interaction design, systems thinking, and attention to detail High proficiency in Figma and rapid prototyping Comfortable operating in a fast-moving startup environment with ambiguity Strong communication skills and ability to influence cross-functional partners A versatile portfolio that showcases your end-to-end design process with emphasis on high quality visual design, micro-interactions and motion design Gold Stars: Motion / animation experience Experience in gaming, casino

The Internal Data team is on a mission to power data-informed decisions and applications across MongoDB, oriented around the business areas of Customer, Product, Finance, and Employee. We build and scale the data products MongoDB employees rely on every day, including data pipelines, datasets, analytics, APIs, ML models, and frameworks that form the backbone of our internal data ecosystem. We treat data as a product. That means applying the same rigor, user focus, and outcome orientation to internal data that MongoDB brings to its external-facing platform and products. As MongoDB scales, our financial data footprint has grown exponentially. You will inherit the challenge of providing the focus and product management needed to transform complex, high-volume consumption data into clean, compliant, and near-real-time financial products; moving our Finance teams away from manual workflows and toward automated, AI-driven forecasting. We are looking to speak to candidates who are based in NYC, Austin, Palo Alto, or San Francisco for our hybrid working model. What You'll Do Drive the end-to-end product vision, strategy, and roadmap for critical data products that power company-wide financial planning, forecasting, spend efficiency, and operational rigor Navigate ambiguity and shape requirements by partnering deeply with Finance leadership to unpack complex, unformed business problems. Proactively translate high-level financial strategies into concrete data requirements, technical frameworks, and user stories Lead cross-functional squads to design, build, and deploy robust pipelines, datasets, dashboards, APIs, and frameworks. Champion underlying data management tools that serve as the foundational engine for AI and BI across the enterprise Act as the ultimate advocate for the voice of the data consumer. Proactively audit user workflows, enforce data trust, and relentlessly push for the right strategic technical solutions over temporary, ad-hoc fixes Ruthlessly prioritize t

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide.

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Job Overview The Business Development will build the resellers channel and manage relationships in the related territory. Successful candidates must be passionate and proactive in driving channel development, accountability, and sales growth. What will you be doing Developing the customers mainly at the Reseller level and increasing sales and SOW. Create strategies and maximize sell-through of products within channels. Closely manage and enable the channel performance related to pipeline growth, partner team alignment, forecast accuracy, etc. Identify key sales opportunities and manage sales against the target. Work with marketing to drive programs and events to extend the relationships to new prospects. Keep abreast of competition, competitive issues, and products. Weekly review of activities and pipeline. Prepare monthly/quarterly sales reports, gap analyses, and regional market updates for internal review. Continually learning about new products and improving selling skills. Attend and participate in sales meetings, product seminars, and trade shows. Business travel is expected. What you bring to the team Demonstrated sales experience in developing partner and key reseller channels. 5+ years of successful field sales experience within the related territory. IT, Consumer Electronics, or CCTV industries experience is required. Ability to assess, plan, and actively manage a territory to achieve sales targe

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Our simple, automatic, and reliable Computer Backup product helped lay the foundation for this growth and continues to protect customer data around the world. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Product Manager , Computer Backup to join our team! About the Role We are looking for a Product Manager to lead strategy, execution, and growth for Backblaze’s Computer Backup product across consumer and business offerings. This role will own the roadmap for our desktop backup clients, web experiences, and associated admin tools. This is a highly hands-on role on a small, focused team. You will need to make thoughtful decisions about where to invest resources, align stakeholders around clear priorities, and drive progress through influence, collaboration, and conviction. Success in this role requires strong product instincts, data-informed decision making, and the ability to bring cross-functional teams together around a shared vision. What You’ll Do Own the end-to-end product lifecycle, defining vision and roadmap, leading discovery, and delivering high-quality features from concept t

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role We’re looking for an experienced Audio Firmware Engineer to develop and optimize embedded audio solutions on Hark’s next-gen AI device. This role spans audio system bring-up, DSP algorithms development, integration and optimization, and deployment of advanced audio/AI features for consumer devices. The ideal candidate should be comfortable developing, integrating, debugging, tuning, and validating audio algorithms on an embedded production platform. Responsibilities Bring up audio processing stack on new hardware, drive implementation and integrations of audio processing pipeline Debug complex audio issues end-to-end using platform logs, working from kernel and DSP traces up through application-level symptoms Partner with the AI team to support audio-driven inference workloads (wake word, ASR, speech enhancement) within latency, power, and memory budgets Collaborate with hardware, acoustics, and product teams from prototype through production to ship audio that feels effortless to users Requirements 5+ years of professional firmware or embedded audio development, ideally on consumer products that have shipped at scale Experience with core Audio DSP algorithms and their implementations, including AEC, Beamforming, NR, AGC, VAD, DoA e

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role At Cash App, we strive to build the best consumer financial products in the world. The Cash App Banking team aspires to make Cash App the primary place for our customers to store, manage, and move money across all their banking needs. We achieve this by providing various offerings including a range of deposit and transfer options, savings and automation tools, and a suite of benefits for Banking customers, all while ensuring a fast and reliable experience. As a staff software engineer on the Cash App Banking server engineering team, you will help lead the overall technical strategy of the team, through close collaboration across teams and disciplines. In addition, you'll drive cross-cutting architectural decisions and infrastructure improvements to make our systems more robust and scalable. You will also foster the growth of aspiring engineers to expand their scope of influence beyond their immediate teams. The things that you build will create significant impact at scale and will fundamentally change the consumer banking landscape as we know it today. You Wil

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role At Cash App, we strive to build the best consumer financial products in the world. The Cash App Banking team aspires to make Cash App the primary place for our customers to store, manage, and move money across all their banking needs. We achieve this by providing various offerings including a range of deposit and transfer options, savings and automation tools, and a suite of benefits for Banking customers, all while ensuring a fast and reliable experience. As a staff software engineer on the Cash App Banking server engineering team, you will help lead the overall technical strategy of the team, through close collaboration across teams and disciplines. In addition, you'll drive cross-cutting architectural decisions and infrastructure improvements to make our systems more robust and scalable. You will also foster the growth of aspiring engineers to expand their scope of influence beyond their immediate teams. The things that you build will create significant impact at scale and will fundamentally change the consumer banking landscape as we know it today. You Wil

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role At Cash App, we strive to build the best consumer financial products in the world. The Cash App Banking team aspires to make Cash App the primary place for our customers to store, manage, and move money across all their banking needs. We achieve this by providing various offerings including a range of deposit and transfer options, savings and automation tools, and a suite of benefits for Banking customers, all while ensuring a fast and reliable experience. As a staff software engineer on the Cash App Banking server engineering team, you will help lead the overall technical strategy of the team, through close collaboration across teams and disciplines. In addition, you'll drive cross-cutting architectural decisions and infrastructure improvements to make our systems more robust and scalable. You will also foster the growth of aspiring engineers to expand their scope of influence beyond their immediate teams. The things that you build will create significant impact at scale and will fundamentally change the consumer banking landscape as we know it today. You Wil

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide.

About the Team The DoorDash Research Fellowship is a 3-month program (extendable to 6 months) looking for Summer and Fall 2026 cohorts, for researchers and engineers who want to work on the hardest applied ML and AI problems in local commerce. Fellows are given the resources, autonomy, and access to real-world operational data needed to pursue ambitious research directions — with the goal of producing work that influences both the field and how DoorDash operates at scale. This program is modeled on the best external research fellowships: fellows are treated as independent researchers, not as junior employees on a product team. You pick the problem (within a set of priority areas), you own the direction, and you publish or ship the outcome. You’re excited about this opportunity because you will receive… Dedicated compute allocation sized to the research agenda — GPU clusters for training and inference budgets for experimentation Full access to DoorDash's research infrastructure — our internal RL stack, training and evaluation pipelines, RL environments built on real operational systems, agent evaluation harnesses, and the tooling our own research teams use day-to-day. Fellows are first-class users, not sandboxed visitors. Access to DoorDash operational data — real-world datasets spanning logistics, merchant operations, consumer behavior, and marketplace dynamics, under appropriate data governance Research mentorship from senior researchers and engineering leaders at DoorDash, plus a named research sponsor for each fellow who meets with you weekly and is accountable for unblocking your work Speaker series featuring leading researchers and practitioners from academia and industry — faculty from top ML programs, research leads from frontier AI labs, and senior operators from across tech. Fellows get dedicated 1:1 time with speakers when possible. A cohort of fellows working alongside you — a small, tight-knit group of researchers tackling different problems but sharing