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Credit Risk Operations Team Lead Jobs

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Explore current credit risk operations team lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

OC
20 days ago

Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Prescott Gurley Branch: 550 E Gurley St, Prescott, AZ 86301 OneAZ's Personal Bankers emulate the Credit Union's Core Values by building relationships with members, and providing trusted advice in discovering, growing, and fulfilling our members' financial lives and livelihood. Develop in-depth knowledge of OneAZ's business goals, branch operations, products, and marketing campaigns. Fulfill members' best interests by opening accounts, learning their financial needs, and identifying OneAZ products and solutions. Onboard new members by opening accounts, facilitating loans, and following up with client-focused outreach. Build relationships, rapport, and OneAZ's brand in the community, including attending and supporting events and activities. Analyze member financial information, such as financial profile. Facilitate completing member loan applications for submission to underwriting. Conduct loan closings with members. Support members' banking efficiently through internet, mobile app, branch, and ATM channels. Expand customer base by networking with existing and prospective new members. Conduct teller activity and transactions, according to branch business needs. What You Bring 🎯 High School Diploma or General Educational Development (GED) required. One to three

customer service
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Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 Performs duties relating to the processing of mortgage loans. Responsibilities include ordering, receipt and review of title work, proof of insurance, appraisals, and required documentation in compliance with policy/guidelines, procedures and regulations. Completes these duties within the Home Loan Fulfillment service level agreements (SLAs) and commitment to member service. Ensures compliance with established credit union policies, guidelines and regulatory requirements. Utilizes independence in solving problems and making decisions. Works within established lending policies/guidelines, with complex or unusual situations being discussed with management. Ensures duties are carried out in an efficient and cost-effective manner. Efforts are focused on achieving maximum member service. Essential Functions Assist the Processing Management with planning and organizing steps to ensure timely and accurate execution of a wide range of loan processing functions Provide training to orientate new staff and to inform continuing staff of new products and changes Serve as the day-to-day contact person for the borrower, loan officer, title company, underwriter, closer and possibly servicer to direct the workflow. Assist in coverage

OC
28 days ago

Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Monroe Branch: 1812 W Monroe St, Phoenix, AZ 85007 OneAZ's Personal Bankers emulate the Credit Union's Core Values by building relationships with members, and providing trusted advice in discovering, growing, and fulfilling our members' financial lives and livelihood. Develop in-depth knowledge of OneAZ's business goals, branch operations, products, and marketing campaigns. Fulfill members' best interests by opening accounts, learning their financial needs, and identifying OneAZ products and solutions. Onboard new members by opening accounts, facilitating loans, and following up with client-focused outreach. Build relationships, rapport, and OneAZ's brand in the community, including attending and supporting events and activities. Analyze member financial information, such as financial profile. Facilitate completing member loan applications for submission to underwriting. Conduct loan closings with members. Support members' banking efficiently through internet, mobile app, branch, and ATM channels. Expand customer base by networking with existing and prospective new members. Conduct teller activity and transactions, according to branch business needs. What You Bring 🎯 High School Diploma or General Educational Development (GED) required. One to three years' r

customer service
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OC
1mo ago

Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Oro Valley Branch: 10718 N Oracle Rd, Oro Valley, AZ 85737 OneAZ's Personal Bankers emulate the Credit Union's Core Values by building relationships with members, and providing trusted advice in discovering, growing, and fulfilling our members' financial lives and livelihood. Develop in-depth knowledge of OneAZ's business goals, branch operations, products, and marketing campaigns. Fulfill members' best interests by opening accounts, learning their financial needs, and identifying OneAZ products and solutions. Onboard new members by opening accounts, facilitating loans, and following up with client-focused outreach. Build relationships, rapport, and OneAZ's brand in the community, including attending and supporting events and activities. Analyze member financial information, such as financial profile. Facilitate completing member loan applications for submission to underwriting. Conduct loan closings with members. Support members' banking efficiently through internet, mobile app, branch, and ATM channels. Expand customer base by networking with existing and prospective new members. Conduct teller activity and transactions, according to branch business needs. What You Bring 🎯 High School Diploma or General Educational Development (GED) required. One to three

customer service
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Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 The Database Administrator (DBA) is responsible for the administration, optimization, security, availability, and strategic management of OneAZ Credit Union's enterprise database environment. This role serves as the senior technical expert supporting Oracle database environments powering the Fiserv DNA core banking platform, as well as Microsoft SQL Server environments supporting enterprise applications, integrations, reporting platforms, and operational systems. The DBA will lead database architecture, performance tuning, disaster recovery planning, automation initiatives, data integration services, and operational support activities while partnering closely with Infrastructure, Information Security, Enterprise Architecture, Application Support teams, business stakeholders, Fiserv, Toolcase, and other technology vendors. This individual will play a critical role in establishing and maturing OneAZ's internal database administration capabilities while ensuring highly available, secure, and scalable database environments that support organizational growth, regulatory compliance, and exceptional member experiences. Essential Functions Serve as the primary database administrator supporting Oracle database environments utilize

sqlauditingcustomer service
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Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 The Network Engineer is responsible for the design, implementation, security, availability, and ongoing optimization of OneAZ Credit Union's enterprise network infrastructure. This role serves as the senior technical authority for network architecture, network security, cloud connectivity, and branch communications across all corporate and retail locations. The Network Engineer partners with Infrastructure, Information Security, Application Support, Architecture, and business leaders to ensure reliable, scalable, and secure technology services that support member operations and organizational growth. This position leads the engineering and administration of Cisco networking and security technologies, including Cisco Firepower firewalls, while ensuring compliance with financial industry regulations and cybersecurity best practices. Essential Functions Design and maintain enterprise network architecture supporting branches, corporate locations, data centers, and cloud environments. Lead engineering efforts related to routing, switching, wireless, SD-WAN, VPN, and network segmentation. Serve as the primary engineer and subject matter expert for Cisco Firepower, Firepower Management Center (FMC), IPS, and advanced threat

pythonazure
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Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 *** Please be advised that this is NOT a remote position. The person who fills this role will work in-office. *** This position will work in a call center environment dedicated to meeting our members' loan origination and deposit account needs. This position will respond to incoming calls, chats, online applications, or applications from our branches from members who are interested in applying for consumer loans, which includes but not limited to lines of credit, vehicle loans, credit card products, equity mortgage loans and deposit accounts (checking & savings). The position will also be responsible for making daily outbound leads calls to bring in new members and cross-sell additional products and services. This position will develop a pipeline of consumer loans and deposit accounts that they will manage through funding. Individuals in this role will partner closely with other Member Care associates, Mortgage Loan Originators and back-office support staff. Essential Functions Process new members and deposit account applications from members/prospective members that have applied via the web or phone channel. Gather the necessary information to complete deposit account applications to funding. Respond to new membe

customer service
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Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 *** Please be advised that this is NOT a remote position. The person who fills this role will work in-office. *** A Member Care Rep I utilizes positive and professional communication and multitasking skills when receiving members’ calls, determining the nature of members’ business, providing information, and/or directing members to appropriate person or department. Provides members with account balance, activity, and history upon members' request. Performs transactions, check withdrawals, transfers, and account maintenance. Assists with dividend verification, common inquiries, non-sufficient funds (NSF) checks, and statement copies. Performs loan payments, term calculations, and loan payoff information. Informs members of savings, checking, money market, share certificates, individual retirement account (IRA), and club account features and benefits. Provides documents as requested by members. Performs research to resolve escalated issues. Assists members with explanations of transactions on accounts. Sets up member access to online banking and telephone banking. Maintains knowledge of Credit Union’s field of membership. Assists members with deposit account rates, stop payment orders, check copies, overdraft

customer service
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Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 *** Please be advised that this is NOT a remote position. The person who fills this role will work in-office. *** A Member Care Rep I utilizes positive and professional communication and multitasking skills when receiving members’ calls, determining the nature of members’ business, providing information, and/or directing members to appropriate person or department. Provides members with account balance, activity, and history upon members' request. Performs transactions, check withdrawals, transfers, and account maintenance. Assists with dividend verification, common inquiries, non-sufficient funds (NSF) checks, and statement copies. Performs loan payments, term calculations, and loan payoff information. Informs members of savings, checking, money market, share certificates, individual retirement account (IRA), and club account features and benefits. Provides documents as requested by members. Performs research to resolve escalated issues. Assists members with explanations of transactions on accounts. Sets up member access to online banking and telephone banking. Maintains knowledge of Credit Union’s field of membership. Assists members with deposit account rates, stop payment orders, check copies, overdraft

customer service
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OC
OneAZ Credit Union
📍 280 W Main St Safford
5mo ago

Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍 This position will be located at our Safford Branch: 280 W Main St. Safford, AZ 85546 OneAZ's Personal Bankers emulate the Credit Union's Core Values by building relationships with members, and providing trusted advice in discovering, growing, and fulfilling our members' financial lives and livelihood. Develop in-depth knowledge of OneAZ's business goals, branch operations, products, and marketing campaigns. Fulfill members' best interests by opening accounts, learning their financial needs, and identifying OneAZ products and solutions. Onboard new members by opening accounts, facilitating loans, and following up with client-focused outreach. Build relationships, rapport, and OneAZ's brand in the community, including attending and supporting events and activities. Analyze member financial information, such as financial profile. Facilitate completing member loan applications for submission to underwriting. Conduct loan closings with members. Support members' banking efficiently through internet, mobile app, branch, and ATM channels. Expand customer base by networking with existing and prospective new members. Conduct teller activity and transactions, according to branch business needs. What You Bring 🎯 High School Diploma or General Educational Development (GED) required. One to three years' re

customer service
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T
3mo ago

About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Your Role Tamara is looking for a detail-oriented and proactive Collections Associate to join our Collections Team. In this role, you will act as a vital link for customers navigating the collection process—investigating complaints, validating information, and driving swift resolutions. This position is ideal for a person who can deep dive in customer payments information and thrives in a fast-paced fintech environment and can transform complex escalations into clear, actionable solutions. This role is based in our Egypt office, located in New Cairo. Your Responsibilities Escalation Management Take full ownership of day-to-day collection escalation tickets. Coordinate with cross-functional teams to ensure timely resolution of customer grievances. Regulatory Compliance & RCA Conduct in-depth Root Cause Analysis (RCA) for all regulatory and Legal escalations . Draft professional, accurate, and compliant responses on Salesfroce portal and Emails. Identify systemic issues within the collection flow through the collection tickets and suggest process improvements to mitigate future risks. Quality & Operations Support Perform daily "mundane" but critical ad-hoc tasks, including call audits and transcript reviews. Monitor chat and email interactions to ensure agents are adhering to collection guidelines and local regulations. Your Expertise Experience: At least 1 year of experience in a high-volume Customer Care or Collections rol

swiftsalesforceExcel
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SI
Just now

Customer Service Respond to customer inquiries in SoFinance regarding payment verification credit applications write-offs customer master changes invoice backup copies refund requests and payment corrections. Provide exceptional customer service by promptly addressing and resolving customer queries and concerns on Ring Central Pass the Credit Notes Entries Prepare various reports relating to Customer Service Activities Payment Application Resolve exceptions in payment application such as mismatched numbers due to improper scanning missing invoice numbers etc. Ensure accurate and timely application of payments received in Smart Match and in SAP. GL Monitoring Raise the ticket through SoFinance for payment details to Units and take necessary action once the details received Pass the AR Related Entries Prepare various reports relating to Payment Application Activities Address: Nesco IT Park, Tower 4, 5th Floor, South "A" wing, Off Western Exp Highway, Goregaon East, Mumabi Facility: SBS O2C Noram Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP570113

SAPcustomer service
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O
OpenAI
📍 New York• Full-time• Remote• $216K – $273K/yr
9 days ago

About the Team OpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity. About the Role This role will focus on growing advertising revenue across the Financial Services vertical, including banks, credit card issuers, insurance providers, investment and wealth management firms, lending platforms, fintech companies, and adjacent financial services brands. You will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior financial services decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals. You will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Financial Services vertical expertise. In this role, you will: Prospect, qualify, and close new advertising opportunities across the Financial Services vertical. Own and achieve a defined revenue target across an assigned portfolio of financial services advertisers. Build relationships with senior advertising, marketing, digital acquisition, product, and business leaders. Develop account plans that connect advertiser goals—such as account openings, credit card applications, insurance quotes, qualified leads, app adoption, and customer retention—to measurable campaign outcomes. Identify opportunities across major financial services moments, including product launches, tax season, annual enrollment periods, and shifts in consumer financial needs. Structure and negotiate complex commercial agreements. Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value. Partner with Account Ma

REMOTEartificial intelligenceai
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B
Brex
📍 Salt Lake City• $90.4K – $113K/yr
29 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you’ll Do: Brex extends credit to businesses, and Collections helps customers resolve past-due balances while managing credit losses and preserving customer relationships wherever possible. The team manages accounts from failed payments and early delinquency through payment plans, workouts, charge-off, and legal recovery. Our portfolio consists of unsecured business credit, requiring sound commercial judgment and an understanding of busines

aisalesforceaccounting
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