Customer Activation Partnerships Jobs

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Implement Go-to-Market software for our marketing, sales, and agent development teams Design and build the automated workflows, integrations, and AI-powered systems that turn signal into pipeline, across enrichment, scoring, routing, and outbound activation Own our enrichment infrastructure end-to-end: the pipelines that take a new signup, demo request, or event attendee list and return a fully enriched, scored, Salesforce-upserted record across Clay, ZoomInfo, Cognism, and LLM-powered sources Build AI agents and AI-powered internal tools that compound sales team output — account research, call summarization, RFP and security questionnaire response, proposal generation, and Slack-accessible agents that surface account intel on demand Build an

About the Team The Enablement Lead (EL) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs. By helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work. About the Role The Enablement Lead, Knowledge Work is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents. This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows. Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact. This role is based in our Sydney office. We use a hybrid work model of 3 days in

About the Team The Enablement Lead (EL) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs. By helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work. About the Role The Enablement Lead, Knowledge Work is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents. This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows. Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact. This role is based in our Seoul office. We use a hybrid work model of 3 days in t

We are seeking an experienced Paid Media Audience Strategy & Data Architecture Lead to drive audience planning, activation strategy, and data-enabled marketing initiatives across the paid media ecosystem. This role combines strategic audience development with data architecture expertise, helping the organization identify, prioritize, and activate audiences that drive business outcomes. The successful candidate will lead the development of audience frameworks that answer key strategic questions: Who should we target? When should we engage them? Where should we reach them? Why are they valuable? Working closely with Marketing, Analytics, Data Science, Media, and Technology teams, this individual will translate customer insights and business goals into scalable audience strategies while ensuring data is appropriately integrated, governed, and activated across MarTech and AdTech platforms. The ideal candidate is a strategic audience expert who understands how to combine customer insights, first-party data, and marketing technology to develop effective targeting strategies. They can define who to target, when to engage them, where to activate them, and why they matter, while partnering across teams to operationalize those strategies and drive measurable business outcomes. Responsibilities: Audience Strategy & Planning: Develop audience strategies that support customer acquisition, cross-sell, engagement, and retention objectives, define target audience frameworks using customer behavior, lifecycle stage, demographics, transactional data, and behavioral signals, determine the optimal timing, channel, and messaging approach for audience engagement, partner with business stakeholders to identify high-value audience opportunities aligned with strategic priorities and establish audience selection methodologies, segmentation standards, and measurement frameworks. Customer Insights & Audi

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. About the Role We are looking for a Senior Software Engineer to join our Growth team, with a particular focus on optimizing onboarding and trial experiences. In this role, you will design, build, and continuously improve key product journeys that drive user activation, feature adoption, and trial conversion. You will work closely with Product, Design, and Data to identify friction points, test new ideas, and turn user insights into intuitive product experiences. Although this is a full-stack position,

About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role We are seeking a Growth Marketing Manager to build the web and organic growth engine for SMB advertisers at OpenAI. This is a zero-to-one opportunity to shape how businesses discover our advertising platform, understand its value, and become successful advertisers. You will own the SMB Ads web strategy and experimentation roadmap, combining customer insight, analytical rigor, and product judgment to grow qualified discovery and improve conversion. Your scope spans web experiences, organic search, generative engine optimization (GEO), and the journey from first visit through signup and activation. You will work closely with Product, Design, Ads Engineering, Content, and Data Science to turn opportunities into shipped experiences, operating with the speed and ownership of a startup. In This Role, You Will Own the SMB Ads web strategy and roadmap to grow qualified discovery, signup, and advertiser activation. Grow organic discovery through search, content, and GEO. Test new ways to help businesses find and evaluate OpenAI’s advertising offering. Analyze journeys, funnels, and cohorts to identify conversion barriers and prioritize high-impact improvements. Run experiments across landing pages, messaging, navigation, personalization, offers, and conversion flo

About the Team The Adoption, Innovation, and Transformation team within OpenAI for Government helps government organizations turn OpenAI products into durable capabilities and measurable mission impact. We work alongside public servants to move from initial exploration to confident, responsible, organization-wide use of AI. Our work combines hands-on enablement, adoption strategy, deployment support, community, content, and practical transformation tailored to government missions and operating environments. By translating the potential of OpenAI’s technology into better individual workflows, stronger teams, and improved public services, we help government customers deepen adoption, build lasting organizational capability, and spend more time on mission. About the Role The Enablement Lead, Government is a specialist role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering experiences that support repeatable adoption frameworks, drive sustained activation, expand the breadth and depth of usage, and produce measurable value for government organizations. This role sits at the intersection of enablement, education, adoption, community, content, and customer experience. It blends strong product fluency, instructional design, customer advisory, and a deep understanding of public service. You will lead live workshops, deliver enablement programs, and design adoption interventions for audiences ranging from front-line public servants and technical practitioners to senior government leaders. You will be a trusted guide to government customers, helping them learn, share, teach, celebrate successes, and use AI confidently in their day-to-day work. You will help organizations understand not only what OpenAI’s products can do, but how to apply them safely and effectively while respecting their missions, operating environments, workforce needs, and responsibilities to the public. Su

NVIDIA's Digital Marketing Operations team is seeking a Senior Data Engineer to help build the shared data infrastructure that powers customer engagement, campaign intelligence, and marketing analytics at scale. Our data platform transforms customer behavioral signals, audience definitions, consent records, campaign metadata, and activation outputs into trusted, governed data products for marketing, analytics, personalization, campaign operations, and regional teams worldwide. These products enable audience segmentation, campaign performance measurement, privacy-compliant data activation, identity resolution, and the continued growth of NVIDIA's marketing technology ecosystem. We would love for you to apply today! What You'll Be Doing: Own a key data domain within Digital Marketing Operations, spanning pipelines, data products, audience services, and consumer teams. Shape its architecture and interfaces while anticipating needs related to scale, reliability, performance, privacy compliance, security, cost, and compatibility. Lead complex, cross-functional initiatives. Collaborate across engineering, marketing, and operations stakeholders to translate requirements into clear data architectures, write high-quality code in the critical path, and drive integrations safely into production. Architect, implement, and evolve batch and streaming pipelines that ingest, transform, reconcile, and serve customer behavioral, audience, campaign, consent, and activation data at scale. Build reliable, maintainable systems leveraging distributed processing frameworks, workflow orchestration tools, cloud data warehouses, object storage, and pub/sub messaging platforms. Build and evolve shared data quality frameworks and engineering standards that improve pipeline reliability, consistency, and efficiency across teams. Lead production incident investigations across pipelines, distributed processing, storage, an

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Global Seller Onboarding Specialists manage the final stages of the sales funnel, working with US merchants to drive the deal through to activation and accelerate the onboarding process. Global Seller Onboarding Specialists use deep product and industry knowledge to project-manage the onboarding stage of the sales process. They’ll be responsible for and guiding sellers through the discovery and onboarding journey and ensuring that sellers are optimally scoped, educated, set up and trained to leverage the potential of Square’s platform. They are additionally instrumental in ensuring the documentation and tracking of feature requests to inform future product roadmaps. This is a customer-facing role th

About the Team The Commerce Platform team at Meesho drives end-to-end growth, strategy, and operational excellence across key verticals: User Growth: Scales the full lifecycle funnel, from acquisition and activation to retention. The User Growth team also houses Meesho’s branding pods, which shape how Bharat sees, trusts and keeps coming back to Meesho. Marketplace: Focuses on strengthening the seller ecosystem and improving selection quality to create a robust and reliable marketplace experience. Category: Identifies high-potential segments, launches and scales new categories, and drives assortment expansion to meet evolving customer demand. Mall: Builds a trusted branded destination for quality-conscious users, enhancing the platform’s premium and branded shopping experience. Pricing: Ensures competitiveness and affordability, enabling the platform to deliver strong value for customers while maintaining marketplace health. Content Commerce: Powers content-led discovery through creator ecosystems and inspiration-driven shopping journeys that drive engagement, trust, and conversion. Together, these verticals identify whitespace opportunities, launch and scale new initiatives, and continuously optimize the user lifecycle through data-backed decisions. Operating in a fast-paced, high-ownership environment, the team combines structured problem-solving with rapid execution to deliver meaningful impact. If you’re excited about building a brand that millions across Bharat love and return to, this role offers both strategic depth and hands-on impact. About the Role As a Manager – Programs (Branding), you will anchor the branding pods within User Growth. You will own Meesho’s brand strategy end to end: understanding what holds users back and what brings them back, turning those insights into sharp brand briefs, and leading the campaigns that land them across TV, digital and influencers. This is a hands-on role for a brand builder, not a documentation role. You will spend ti

As a Growth Marketing Manager focused on driving growth and adoption of Voyage AI by MongoDB, you will develop and execute growth programs that increase awareness, engagement, and continued usage across the Voyage AI customer journey. You will translate customer and developer needs into compelling lifecycle experiences, campaigns, and experiments across email, in-product, content, and emerging channels. This role combines product-led growth, lifecycle marketing, and technical audience marketing. You will partner closely with Product, Product Marketing, Analytics, Builder Relations, and Data Science to identify growth opportunities, launch programs, and continuously optimize the Voyage AI customer journey—from discovery and onboarding through activation, adoption, and expansion. You will be responsible for building measurable growth strategies, segmenting audiences, testing messaging and experiences, and using data to improve performance against key business and product adoption goals. The ideal candidate is a strategic and hands-on marketer who understands technical audiences, is familiar with the AI and LLM ecosystem, thrives in ambiguity, and can turn customer insights into high-impact programs that accelerate the growth of Voyage AI. You bring strong technical aptitude and can drive initiatives from initial strategy through cross-functional execution. This is a highly visible role that requires natural leadership skills and the ability to work across multiple teams and levels. You are adept at thinking strategically and tactically to move work forward in a complex, cross-functional environment. We are looking to speak to candidates who are based in Canada for our hybrid working model. In particular, you will be: Partnering closely with Product to identify opportunities across the customer journey and develop experiences and programs that drive activation, adoption, and continued usage of Voyage AI Designing and executing experiments across audiences, messaging, c

As a Growth Marketing Manager focused on driving growth and adoption of Voyage AI by MongoDB, you will develop and execute growth programs that increase awareness, engagement, and continued usage across the Voyage AI customer journey. You will translate customer and developer needs into compelling lifecycle experiences, campaigns, and experiments across email, in-product, content, and emerging channels. This role combines product-led growth, lifecycle marketing, and technical audience marketing. You will partner closely with Product, Product Marketing, Analytics, Builder Relations, and Data Science to identify growth opportunities, launch programs, and continuously optimize the Voyage AI customer journey—from discovery and onboarding through activation, adoption, and expansion. You will be responsible for building measurable growth strategies, segmenting audiences, testing messaging and experiences, and using data to improve performance against key business and product adoption goals. The ideal candidate is a strategic and hands-on marketer who understands technical audiences, is familiar with the AI and LLM ecosystem, thrives in ambiguity, and can turn customer insights into high-impact programs that accelerate the growth of Voyage AI. You bring strong technical aptitude and can drive initiatives from initial strategy through cross-functional execution. This is a highly visible role that requires natural leadership skills and the ability to work across multiple teams and levels. You are adept at thinking strategically and tactically to move work forward in a complex, cross-functional environment. We are looking to speak to candidates who are based in the US for our hybrid working model. In particular, you will be: Partnering closely with Product to identify opportunities across the customer journey and develop experiences and programs that drive activation, adoption, and continued usage of Voyage AI Designing and executing experiments across audiences, messaging, c

About the Team: Netlify’s Data team helps the company understand and improve the full product-led growth journey, from activation and engagement through conversion, retention, and monetization. We partner closely with Product, Engineering, and Growth to uncover opportunities, evaluate investments, and understand what drives customer and business outcomes. We’re hiring a Senior Staff Data Scientist to deepen how data shapes our product and growth strategy. You’ll develop an end-to-end understanding of the PLG journey, proactively identify opportunities, and turn complex data into hypotheses, experiments, and recommendations that influence where we invest and what we build. This is a highly autonomous role for someone who can move from identifying an important question to shaping the approach, defining success, and driving toward an answer. What You'll Do: Own the analytical understanding of Netlify’s PLG performance across activation, engagement, conversion, monetization, and retention, identifying opportunities before they become requests Partner with Product and Engineering leadership to turn behavioral insights into product bets, defining what to test, how to measure it, and what the results mean Lead experimentation from hypothesis through decision, including study design, methodology, success metrics, guardrails, analysis, and recommendations Apply statistical rigor where it matters while recognizing when there is enough signal to make a decision and move forward, and help teams develop that same judgment Build scalable analytical systems like semantic models, trusted metrics, proactive monitoring, and AI-powered agents that surface opportunities without waiting to be asked Use AI to investigate faster, automate recurring analytical work, and test more hypotheses without sacrificing the judgment that makes the output useful Identify gaps in measurement, event instrumentation, and metric definitions, and partner with Data and Product Engineering to close th

About the Role OpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption. You’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth. This is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments. What You’ll Do Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption. Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams. Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving. Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage. Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption

Citi is evolving its current commerce offerings and branching into new avenues of growth by offering merchants access to high value cardmembers across Citi’s digital properties and partner placements. By combining Citi’s scale, trusted customer relationships, and real purchase insights, the business delivers advertising that is relevant to customers and drives measurable, incremental impact for advertisers. If you're early in your career and have been working within AdTech, MarTech, or data environments and are ready to deepen your technical expertise while helping build a platform from the ground up, this is the role. The Junior Solution Architect will support the design and implementation of Citi Commerce’s AdTech and data infrastructure by translating defined architecture into scalable, working technical components. This is a highly hands-on, detail-oriented role focused on execution—ensuring platforms are properly integrated, configured, and optimized to support campaign activation, ad serving, and measurement. This role is ideal for an early-career technologist with AdTech or MarTech exposure who enjoys working across systems, troubleshooting integrations, and enabling seamless data flow across platforms. Responsibilities: Support implementation of Citi Commerce’s end-to-end AdTech and data architecture across platforms Assist with integrations across ad servers, DSPs, CDPs, and measurement platforms (e.g., GAM, DV360, LiveRamp) Configure and maintain tagging, tracking, and pixels to ensure accurate campaign execution and reporting Help build and manage data pipelines, ensuring reliable data ingestion and flow across systems Troubleshoot technical issues related to integrations, tracking discrepancies, and data inconsistencies Assist in QA and validation of platform integrations, tagging, and measurement frameworks Document system c