Customer Architect Jobs

Enterprise Architect Position Summary As an Enterprise Architect at Adobe, you will build the future of digital experiences by helping global organizations unlock the full potential of data, AI, and cloud technologies. You will collaborate with executive leaders to develop transformation strategies, compose enterprise architecture roadmaps, and deliver innovative solutions that drive measurable business outcomes. In this highly visible role, you will serve as a trusted advisor, guiding clients through complex digital, data, and AI transformations. You will build scalable, secure, and future-ready architectures that connect customer data, intelligence, content, and activation across Adobe Experience Cloud and modern cloud ecosystems. You will influence strategic decisions, bring collaborators together around a shared vision, and help organizations accelerate innovation while delivering outstanding customer experiences. Success in this role is measured by the value you build for customers. It also depends on the quality and impact of your architectural leadership. Additionally, success includes the adoption of recommended solutions and the positive relationships you develop with executives and delivery teams. The Opportunity Organizations are reimagining how they engage customers in an increasingly digital and technology-driven world. Adobe is at the forefront of this transformation, helping businesses build personalized, connected, and intelligent experiences at scale. As a member of Adobe’s Enterprise Architecture group, you will: Work alongside executives to establish approaches for digital experience, customer data, and AI transformation. Build enterprise architectures that connect content, data, insights, and activation across the customer journey. Assist organizations in embracing cloud-native, API-firs

FEQ427R546 You will build and lead a team of Delivery Solution Architects (DSAs) responsible for the post-sales success of Databricks' customers. This is one of the most consequential delivery leadership roles in the company. The customers in your portfolio and your team's work directly determine how quickly Data and AI transform how they do business. As a DSA Manager, you set the technical strategy across your portfolio, decide where to invest your team's capacity, and partner with Sales, Pre-Sales, Professional Services, and our Systems Integrator ecosystem to move use cases from kickoff to production. You are a hands-on technical sponsor and trusted advisor to a select group of customers, including their C-suite. You build the systems, operating cadences, and playbooks that make your team and the broader DSA practice sharper over time. The DSAs you lead are senior technical talent, drawn from principal-level solution architecture, top-tier consulting, or senior engineering backgrounds. Hiring, coaching, and growing this team is the heart of the job. The impact you will have: Hire, coach, and develop a high-performing DSA team. Own career growth, calibrated performance management, and individual development plans. Own capacity planning and investment forecasting across the FINS portfolio. Defend investment decisions with data, alongside sales and field leadership. Partner with Sales, Pre-Sales, Professional Services, and Systems Integrator partners to accelerate use case delivery and reduce customer risk. Drive measurable customer outcomes: use-case throughput, time-to-production, consumption growth, and renewal rates. Forecast each across your portfolio. Bring a programmatic approach to running the business. Build the systems, operating cadences, and playbooks that scale the DSA practice. Shape and promote the value proposition of the DSA role with our internal partners and our customers. What we look for: 5+ years of experience managing a customer-facing technic

We are looking for an experienced and driven leader, with great energy, passion and initiative to manage a highly motivated Pre-Sales Solutions Architecture team. MongoDB Pre-Sales Solution Architects partner with the rest of the go to market team to help our customers craft and build solutions to address their business needs. Our team is made up of top-tier software architects, entrepreneurs, and developers who take direct responsibility for customer success. As an integral component of the sales team, they help shoulder the responsibility of generating revenue, by strategically interfacing with the customer and becoming the trusted advisor. As a leader in Pre-Sales Solutions Architecture, you will cultivate a stellar team. You will partner closely with our sales counterparts to define, improve and execute our sales initiatives in the enterprise market. You will be integral to driving the business forward, by developing both our pre-sales and sales practices and by bringing the voice of experience. This role can be based hybrid out of Houston, Dallas, or Austin. Candidate Profile 4+ years of pre-sales experience, with strong commercial skills 3+ years Management experience, ideally in pre-sales, distributed team management preferred Results oriented, with a track record of overachievement (Circle of Excellence, Leader of the Year, etc.) Driven – you possess a strong desire to be successful Focused – you are skilled in managing time and resources and have a sound approach to technically qualifying opportunities Intelligent – you possess an aptitude to learn quickly and establish credibility Excellent presentation and interpersonal skills Database industry background a plus Software development background a plus The ability to travel up to 30% A Bachelor’s degree or equivalent work experience Position Expectations Recruit, retain, and develop top pre-sales talent across multiple countries Partner with our sales teams to help ensure succe

The worldwide data management software market is massive (According to IDC, the data management software market is forecast to be $94 billion in 2023 growing to approximately $153 billion in 2027, representing a 13% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for hardworking technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to craft and build reliable, scalable systems using our data platform. Our team is made up of hardworking software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales reps and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. As MongoDB continues to expand its product offerings and features, MongoDB is seeking an expert in search. This role will focus on being a product specialist of Search, including Vector Search, Embeddings and Rerankers, within the presales organization. Beyond the normal tasks of a MongoDB Solutions Architect, this specialist role will operate in a worldwide team, assist in the most complex search deal cycles, assist in search enablement, and work closely with the Atlas Search product team to close the feedback loop and further enhance the product moving forward. This role will be based remotely in Barcelona, Spain. As an ideal candidate, you will have 3

The Integration Architect plays a critical role in designing and building iPaaS solutions that connect business systems and enable data to flow seamlessly across enterprise platforms. In this role, you will partner with client team members and our consulting team to architect, implement, and deploy integration solutions for customers across multiple industries and technology stacks. This position requires deep expertise in enterprise iPaaS platforms, Salesforce and ERP integration patterns, and the ability to lead solution design discussions, guide technical execution, and mentor junior developers. As a senior technical contributor, you will take ownership of complex integration solutions, facilitate technical discovery with customers, and ensure scalable, maintainable middleware architectures. You will act as a trusted technical advisor to both internal teams and customer stakeholders while driving best practices in integration design, API development, and system connectivity. You will architect solutions that connect Salesforce and NetSuite to downstream systems, third-party applications, and data platforms. Responsibilities Design end-to-end integration architectures across MuleSoft, Oracle Integration Cloud, Boomi or Celigo that connect Salesforce, NetSuite, and other systems. Design database integrations for both cloud and on-premise systems, including direct database connections, CDC (Change Data Capture), and batch synchronization. Architect EDI (Electronic Data Interchange) integrations for B2B order processing, procurement, and supply chain data exchange. Translate business requirements into scalable technical integration architectures and implementation strategies. Facilitate discovery sessions and technical workshops with clients to understand system landscapes, integration requirements, and data flows. Own complex integration solutions from design through deployment, ensuring high performance, scalability, and maintainability. Implement agentic wor

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role: As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment an

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: We are looking for a curious, smart, and “learn it all” Architect with proven experience and a passion for designing transformative solution architectures for our prospects and customers. This high-impact role demands a unique blend of deep technical expertise and executive presence, requiring you to confidently present to C-level executives and translate their strategic goals into actionable technical plans. You will work with technical teams at our prospects and customers to design architectures that drive enterprise modernization , leveraging techniques like capability mapping and exploring innovative solutions with Agentic AI . Your primary goal is to support our growing sales team in achieving revenue goals by unlocking technical blockers and partnering closely with our Sales, Value Engineering, Product Management, Data Ops, and Information Security teams. You will be responsible for supporting engagements with new prospects as well as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling, and contribution to overall sales team and business success. The work you’ll do: Lead and define the overall architecture, data, and cloud strategy

The Data Architect plays a critical role in designing and building foundational data platforms that enable customers to move, organize, and analyze their business data at scale. In this position, you will partner with client team members to architect, implement, and deploy data warehouse solutions across multiple cloud platforms and customer organizations. This position requires deep expertise in medallion layer design, ELT implementation, semantic layer architecture and BI tool integration. You should be able to lead architecture discussions, guide technical execution, and mentor junior engineers. As a senior technical contributor, you will take ownership of complex data warehouse solutions, conduct technical discovery with customers, and ensure scalable, maintainable data architectures. You will act as a trusted technical advisor to both internal teams and customer stakeholders while driving best practices in data design, pipeline development, semantic layer modelling, and BI implementation. Responsibilities Design medallion layer data warehouse schemas (bronze, silver, gold) on Databricks, Redshift, Snowflake and/or BigQuery. Select and implement ELT tools to move data from source systems into the warehouse. You'll evaluate options, configure pipelines, and troubleshoot performance issues. Build and optimize semantic layers on top of the warehouse so analysts and business users can query data without writing SQL. Connect data warehouses to BI platforms (Tableau, Looker, Power BI, or similar) to enable self-service analytics and reporting. Translate business requirements into scalable technical integration architectures and implementation strategies. Facilitate discovery sessions and technical workshops with clients to understand system landscapes, integration requirements, and data flows. Own complex integration solutions from design through deployment, ensuring high performance, scalability, and maintainability. Advise on data governance, quality checks, and cos

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Transformation Architect to join our team in a remote capacity in the states of Michigan, Illinois, Ohio, Indiana, Tennessee, or Kentucky. This role will report to the Director, Sales Engineering within the Americas Field Sales department. You will drive customer engagement and solution design, providing the technical leadership and expertise necessary for deployment design and optimization. What you’ll do (Role Expectations) Design and implement our Zero Trust architectures Gather requirements and understand specifications while evaluating existing systems Influence and mentor activities within the team and across the organization Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You are a high-trust collaborator. You

Citi is evolving its current commerce offerings and branching into new avenues of growth by offering merchants access to high value cardmembers across Citi’s digital properties and partner placements. By combining Citi’s scale, trusted customer relationships, and real purchase insights, the business delivers advertising that is relevant to customers and drives measurable, incremental impact for advertisers. If you're early in your career and have been working within AdTech, MarTech, or data environments and are ready to deepen your technical expertise while helping build a platform from the ground up, this is the role. The Junior Solution Architect will support the design and implementation of Citi Commerce’s AdTech and data infrastructure by translating defined architecture into scalable, working technical components. This is a highly hands-on, detail-oriented role focused on execution—ensuring platforms are properly integrated, configured, and optimized to support campaign activation, ad serving, and measurement. This role is ideal for an early-career technologist with AdTech or MarTech exposure who enjoys working across systems, troubleshooting integrations, and enabling seamless data flow across platforms. Responsibilities: Support implementation of Citi Commerce’s end-to-end AdTech and data architecture across platforms Assist with integrations across ad servers, DSPs, CDPs, and measurement platforms (e.g., GAM, DV360, LiveRamp) Configure and maintain tagging, tracking, and pixels to ensure accurate campaign execution and reporting Help build and manage data pipelines, ensuring reliable data ingestion and flow across systems Troubleshoot technical issues related to integrations, tracking discrepancies, and data inconsistencies Assist in QA and validation of platform integrations, tagging, and measurement frameworks Document system c

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP and VMware. Spinnaker Support has an immediate opening for a PostgreSQL Solution Architect (SA) to join our team in the US. The Postgres Solution Architect serves as a trusted technical advisor throughout the sales cycle and as an early technical leader for Spinnaker Support’s PostgreSQL practice. The role helps prospective and existing customers understand the value of PostgreSQL support, modernization, Oracle-to-PostgreSQL and other migration paths, long-term maintenance, and enterprise operating models in support of their business and technical objectives. Partnering closely with Account Executives, Product, Marketing, Delivery, Engineering, and Customer Success to deliver discovery, solution design, demonstrations, technical validation, and repeatable practice assets. This role is also central to establishing Spinnaker Support’s PostgreSQL practice in the US. Beyond supporting individual sales opportunities, the Postgres Solution Architect will help shape repeatable solution patterns, customer discovery methods, Oracle-to-PostgreSQL migration approaches, field enablement, and technical credibility for a new strategic growth area. The ideal candidate combines strong PostgreSQL expertise , customer-facing communication skills, and the ability to translate complex technical capabilities into cle

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description: Okta's Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Services Architect - CIAM is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform at our customers. You will focus on Okta’s CIAM offering targeted at customer identity use cases. You will develop relationships with customers to help them achieve their business goals while promoting creative solutions. You will establish yourself as a trusted partner with your customers with a focus on their success. You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation. This role is for the Customer Identity Cloud product unit and you’ll be supporting CIC customers. Job Duties and Responsibilities: Review and lead the gathering o

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Paris for our hybrid working model. As an ideal candidate, you will have: Ideally, 12+ years of related experience in a customer facing role, minimum 7 years of pre-sales experience while navigating complex enterprise software sales cycles with multiple stakeholders Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Presented at industry conferences, published articles, papers or blog posts sharing expertise and showing thought le

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . We are looking for a Customer Success Manager (CSM) who operates as a consultant and strategic advisor in an environment where AI is fundamentally reshaping digital marketing and how brands are discovered. This role goes beyond managing accounts. It requires the analytical depth to drive measurable outcomes and the ability to guide customers through an increasingly fragmented, AI-driven search landscape. You will be expected to use AI as a core part of how you work, leveraging it to analyze data, generate insights, and help customers understand and adapt to how AI is changing visibility, discovery, and engagement. At Yext, our CSMs combine a strong commercial mindset with curiosity, judgment, and the ability to ask the right questions to solve complex problems. We are looking for rapid learners who can translate data and emerging trends into clear strategy, and help our customers navigate and win in a continuously evolving digital ecosystem. What You’ll Do Manage a portfolio of customers with a focus on retention, expansion, and adoption Align Yext capabilities to customer business goals and measurable outcomes Lead consultative conversations with customer stakeholders, including executives Guide customers through changes in digital mark

Enterprise Architect Position Summary As an Enterprise Architect at Adobe, you will build the future of digital experiences by helping global organizations unlock the full potential of data, AI, and cloud technologies. You will collaborate with executive leaders to develop transformation strategies, compose enterprise architecture roadmaps, and deliver innovative solutions that drive measurable business outcomes. In this highly visible role, you will serve as a trusted advisor, guiding clients through complex digital, data, and AI transformations. You will build scalable, secure, and future-ready architectures that connect customer data, intelligence, content, and activation across Adobe Experience Cloud and modern cloud ecosystems. You will influence strategic decisions, bring collaborators together around a shared vision, and help organizations accelerate innovation while delivering outstanding customer experiences. Success in this role is measured by the value you build for customers. It also depends on the quality and impact of your architectural leadership. Additionally, success includes the adoption of recommended solutions and the positive relationships you develop with executives and delivery teams. The Opportunity Organizations are reimagining how they engage customers in an increasingly digital and technology-driven world. Adobe is at the forefront of this transformation, helping businesses build personalized, connected, and intelligent experiences at scale. As a member of Adobe’s Enterprise Architecture group, you will: Work alongside executives to establish approaches for digital experience, customer data, and AI transformation. Build enterprise architectures that connect content, data, insights, and activation across the customer journey. Assist organizations in embracing cloud-native, API-first, and event-driv