Customer Architect Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Technical Architect: Company Description Okta is the leading independent identity partner. We enable organizations to securely connect the right people and technologies, providing identity solutions that protect workforce and customer identities across a rapidly evolving technology landscape. The P0 Threat Research organization operates at the intersection of adversary research, threat hunting, detection engineering, data science, and product innovation. Our mission is to understand modern adversaries better than anyone else and make that knowledge actionable for our customers and products. Position Description Architect, Threat Research will help define and drive the technical vision for Okta's threat research efforts. This role is focused on understanding how modern adversaries operate, developing new methodologies for discovering and analyzing attacker behavior, and translating that research into actionable outcomes for our customers and products. Initial areas of emphasis include identity, cloud, SaaS, AI, and other emerging technologies, but success in this role is rooted in deep threat research expertise and the ability to rapidly develop expertise in new technologies and attack surfaces. The Architect will serve as a senior technical leader within the Threat Research organization. This individual will work closely with threat researchers, threat hunters, detection engineers, data scientists, product teams, engineering teams, and other senior t

MongoDB Presales Solutions Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Seoul office for our hybrid working model. What you do at MongoDB In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation) Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction Innovation and

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. The Principal Solutions Architect is a Senior, Global, customer-facing technology role responsible for helping Bloomreach win and grow strategic enterprise customers by connecting their business objectives with modern data, AI, MarTech and commerce architectures. You will act as a trusted technical advisor to senior technology and digital leaders, helping customers understand how Bloomreach can fit into - and enhance - their existing technology ecosystem. Working closely with our Global Account Executives, Solution Consultants, Product, Engineering and Customer Success Teams, you will shape technical strategy throughout complex enterprise sales cycles, lead executive and technical conversations, and help potential customers translate architectural decisions into measurable business outcomes. This rol

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. The Principal Solutions Architect is a Senior, Global, customer-facing technology role responsible for helping Bloomreach win and grow strategic enterprise customers by connecting their business objectives with modern data, AI, MarTech and commerce architectures. You will act as a trusted technical advisor to senior technology and digital leaders, helping customers understand how Bloomreach can fit into - and enhance - their existing technology ecosystem. Working closely with our Global Account Executives, Solution Consultants, Product, Engineering and Customer Success Teams, you will shape technical strategy throughout complex enterprise sales cycles, lead executive and technical conversations, and help potential customers translate architectural decisions into measurable business outcomes. This role sits

MongoDB Pre-Sales Solution Architects partner with the rest of the go to market team to help our customers craft and build solutions to address their business needs. Our team is made up of top-tier software architects, entrepreneurs, and developers who take direct responsibility for customer success. As an integral component of the sales team, they help shoulder the responsibility of generating revenue, by strategically interfacing with the customer and becoming the trusted advisor. As a leader in Pre-Sales Solutions Architecture, you will cultivate a stellar team. You will partner closely with our sales counterparts to define, improve and execute our sales initiatives in the enterprise market. You will be integral to driving the business forward, by developing both our pre-sales and sales practices and by bringing the voice of experience. We are looking to speak to candidates who are based in Singapore for our hybrid working model. Candidate Profile 4+ years of pre-sales experience, with strong commercial skills 3+ years Management experience, ideally in pre-sales, distributed team management preferred Results oriented, with a track record of overachievement (Circle of Excellence, Leader of the Year, etc.) Driven – you possess a strong desire to be successful Focused – you are skilled in managing time and resources and have a sound approach to technically qualifying opportunities Intelligent – you possess an aptitude to learn quickly and establish credibility Excellent presentation and interpersonal skills Database industry background a plus Software development background a plus The ability to travel up to 30% A Bachelor’s degree or equivalent work experience Position Expectations Recruit, retain, and develop top pre-sales talent across multiple countries Partner with our sales teams to help ensure success in accounts ranging from mid-to-large enterprises Work closely with the Professional Services team to achieve customer happiness and wit

Location: Tokyo, Japan Req ID: FEQ427R141 Reporting to: Manager, Field Engineering Language requirements: Business-professional Japanese required; business-level English preferred Mission As a Pre-sales Solutions Architect focused on Manufacturing and Automotive, you will engage with leading global automotive manufacturers and strategic industry accounts across Japan. In partnership with Account Executives, Solutions Architects, technology specialists, partners, and customer teams, you will develop and execute technical strategies that help customers adopt the Databricks Data Intelligence Platform and achieve measurable business outcomes. You will translate complex automotive and manufacturing challenges into scalable data and AI solutions across vehicle platforms, connected-vehicle analytics, vehicle and component quality, supply-chain optimization, smart manufacturing, engineering and R&D analytics, aftersales, customer intelligence, and AI-powered applications. You will operate with a builder mindset, creating hands-on prototypes, demonstrations, and proof points that accelerate customer confidence and adoption. The impact you will have Develop and execute customer engagement strategies in partnership with Account Executives and Solutions Architects for strategic automotive and manufacturing accounts. Lead complex customer engagements across the full technical pre-sales lifecycle, including discovery, requirements gathering, solution scoping, architecture design, workshops, demonstrations, proof-of-concepts, and implementation planning. Coach account teams and peers on positioning, adoption strategies, use-case prioritization, and execution plans that deliver outcomes within a defined timeline. Influence stakeholders at all levels, from data practitioners and engineers to manufacturing leaders and C-level executives, by connecting technical decisions to business value. Act as a champion and trusted advisor for customers and colleagues on data, analytics, mach

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Beijing, China About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ong

MongoDB Pre-Sales Solutions Architects are technical business advisors who help customers design, justify, and adopt reliable, scalable systems using MongoDB’s data platform. They own the technical strategy across complex opportunities—from discovery and qualification through architecture, proof of value, executive alignment, and successful adoption—and connect technical decisions to measurable business outcomes. You’ll partner closely with Account Executives, Sales Leadership, Customer Success, Professional Services, and ecosystem partners to shape multi-threaded account strategies, build champions, de-risk complex architectures, and drive expansion. You’ll serve as a trusted advisor to developers, architects, operations leaders, and business executives, helping organizations modernize legacy systems, build AI-powered applications, and realize measurable value from MongoDB. We are looking to speak to candidates who are based in Tokyo for our hybrid working model. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to lead architecture reviews for complex, multi-component applications and platforms, identifying risks, evaluating trade-offs, and providing clear guidance to modernize, optimize, and de-risk the solution Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to partner with Sales Leadership and Account Executives on multi-threaded account and territory strategies, prioritize opportu

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for a Head of Solutions Architecture, EMEA to join our global Field Engineering organization. You will build and lead the technical sales organization behind our customer relationships across Europe, a region where some of the most ambitious web and AI products are being built on Vercel, Next.js, and our AI stack. The architecture decisions our Solutions Architects shape early, in the first review and the first migration plan, often determine how far a customer scales with us. You will lead the Solutions Architecture organization across EMEA, a team of Solutions Architects and the managers who lead them. You will set the bar for technical excellence across the deal cycle, coach the team through strategic accounts and critical deals, and step in yourself when it matters most: architecture reviews, migration plans, and high-stakes executive presentations. You will shape how Vercel wins in the region, turning patterns from the field into repeatable plays, adapting our motion to the realities of selling across European markets, and carrying what customers tell you back to our product and engineering teams so it shows up in the platform. You will drive org planning, staffing, budgeting, and recruiting as you scale the team the region needs, partner closely with EMEA Sales leadership to win new business and expand existing accounts, and report directly to our Global VP of Field Engineering. This is a hybrid position based in our London or Berlin office, with three days per week onsite. What you will do: Lead, develo

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Platforms Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for SaaS Platforms of all shapes (Vertical/Horizontal) and sizes (Velocity/Enterprise). We also work with the world's most innovative startups users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As a manager/leader of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells, cross-sells, and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all

About Showpad Showpad is the leader in revenue effectiveness, helping organizations in complex, field-driven industries turn strategy into execution and execution into measurable growth. Purpose-built for industrial organizations such as those in manufacturing, consumer packaged goods, and medical device companies, Showpad’s AI-native platform unifies content management, sales readiness, buyer engagement, and revenue intelligence into a single system of execution. Powered by GenieAI and grounded in trusted first-party data, Showpad enables revenue teams to automate workflows, scale winning behaviors, and reclaim lost revenue across every customer interaction. More than 2,000 global organizations rely on Showpad to drive consistent, high-impact performance in the field. Built for effectiveness and recognized for excellence, Showpad is consistently named a Leader by Gartner, Forrester, IDC, and Aragon, and backed by 2,500+ five-star reviews on G2 and Gartner Peer Insights. The Role As Chief Architect you set and steward the architectural direction of Showpad's entire product portfolio. You are the CTO's principal technical partner: the person who defines the target-state architecture, sequences the runway to get there, holds the bar on technical quality, and makes the economics of AI and cloud a first-class design consideration rather than an after-the-fact surprise. The role is deeply technical and deeply cross-functional. You will spend your time in design reviews and equally in rooms with Product, GTM, customers, the executive leadership team and the board — and you will be expected to be credible and additive in all of them. Key Responsibilities Portfolio architecture. Own and lead the overall architectural direction across multiple products, defining the target-state platform architecture and the pragmatic path from where each product is today. Architecture Review Board. Chair and run the ARB — establishing standards, reference architectures, decision records and

About Showpad Showpad is the leader in revenue effectiveness, helping organizations in complex, field-driven industries turn strategy into execution and execution into measurable growth. Purpose-built for industrial organizations such as those in manufacturing, consumer packaged goods, and medical device companies, Showpad’s AI-native platform unifies content management, sales readiness, buyer engagement, and revenue intelligence into a single system of execution. Powered by GenieAI and grounded in trusted first-party data, Showpad enables revenue teams to automate workflows, scale winning behaviors, and reclaim lost revenue across every customer interaction. More than 2,000 global organizations rely on Showpad to drive consistent, high-impact performance in the field. Built for effectiveness and recognized for excellence, Showpad is consistently named a Leader by Gartner, Forrester, IDC, and Aragon, and backed by 2,500+ five-star reviews on G2 and Gartner Peer Insights. The Role As Chief Architect you set and steward the architectural direction of Showpad's entire product portfolio. You are the CTO's principal technical partner: the person who defines the target-state architecture, sequences the runway to get there, holds the bar on technical quality, and makes the economics of AI and cloud a first-class design consideration rather than an after-the-fact surprise. The role is deeply technical and deeply cross-functional. You will spend your time in design reviews and equally in rooms with Product, GTM, customers, the executive leadership team and the board — and you will be expected to be credible and additive in all of them. Key Responsibilities Portfolio architecture. Own and lead the overall architectural direction across multiple products, defining the target-state platform architecture and the pragmatic path from where each product is today. Architecture Review Board. Chair and run the ARB — establishing standards, reference architectures, decision records and

About Showpad Showpad is the leader in revenue effectiveness, helping organizations in complex, field-driven industries turn strategy into execution and execution into measurable growth. Purpose-built for industrial organizations such as those in manufacturing, consumer packaged goods, and medical device companies, Showpad’s AI-native platform unifies content management, sales readiness, buyer engagement, and revenue intelligence into a single system of execution. Powered by GenieAI and grounded in trusted first-party data, Showpad enables revenue teams to automate workflows, scale winning behaviors, and reclaim lost revenue across every customer interaction. More than 2,000 global organizations rely on Showpad to drive consistent, high-impact performance in the field. Built for effectiveness and recognized for excellence, Showpad is consistently named a Leader by Gartner, Forrester, IDC, and Aragon, and backed by 2,500+ five-star reviews on G2 and Gartner Peer Insights. The Role As Chief Architect you set and steward the architectural direction of Showpad's entire product portfolio. You are the CTO's principal technical partner: the person who defines the target-state architecture, sequences the runway to get there, holds the bar on technical quality, and makes the economics of AI and cloud a first-class design consideration rather than an after-the-fact surprise. The role is deeply technical and deeply cross-functional. You will spend your time in design reviews and equally in rooms with Product, GTM, customers, the executive leadership team and the board — and you will be expected to be credible and additive in all of them. Key Responsibilities Portfolio architecture. Own and lead the overall architectural direction across multiple products, defining the target-state platform architecture and the pragmatic path from where each product is today. Architecture Review Board. Chair and run the ARB — establishing standards, reference architectures, decision records and

FEQ327R69 As a Specialist Solutions Architect (SSA) for Security, you will guide customers in building big data solutions on Databricks that span a large variety of use cases. These are customer-facing roles, working with and supporting the Solution Architects, requiring hands-on experience supporting customer security teams through security reviews for data platform adoption. SSAs help customers through the design and successful implementation of essential workloads while aligning their technical roadmap for expanding the usage of the Databricks Data Intelligence Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs to continuously consolidate the skills in your area of speciality. The impact you will have: Provide technical leadership to guide strategic customers to successful implementations on big data projects, ranging from architectural and security design to development and deployment best practices including automation Architect security solutions and reference architectures that meet customers’ security requirements Provide technical expertise in cloud infrastructure and security relating to our Databricks Intelligence Platform Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, security review, and custom architectures Improve community adoption (through tutorials, training, hackathons, conference presentations) Contribute to the Databricks Community and act as a technical SME. What we look for: 5+ years of experience in Pre-sales or post-sales working with external clients across a variety of industry markets Experience designing, building, and managing modern data governance for a modern data platform 3+ years of experience designing cloud infrastructure and services, such as AWS, Azure, or GCP, applying best practices in cloud se

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Tokyo, Japan About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expan