Customer Care France Jobs

About the Team Product Management in Meesho closely resembles our rapacious growth. Because we obsess over understanding customer behaviour, we’ve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of ‘product’ for our unique customers - ones that have barely shopped online, but are now able to because of Meesho. Fun fact: Nearly 5% of India’s households shop with us. As a Director in our team, you will collaborate with Developers, Product Managers, Designers, Data Scientists, and Engineers. We are driven by a ‘user-first’ mindset. We have a strong bias for action. Above all, our PMs are driven by impact, not features. We drive ‘problem discovery’ & delivery - not only obsess over “what to build”, but execute with rigor to create impact. But there’s more – we love to have fun as much as we love to work hard. From movie buffs, to sportspersons, we have a super cool team. So, if a game of badminton after a day of brainstorming at work sounds like something you would love to do, then join us! About the Role We are looking for the right person to lead our talented bunch of Product Managers, Senior Product Managers and Product Analysts. As our Director, you will further act as a cross-functional leader. You will influence senior stakeholders across teams such as Engineering, Design, Category Management, Marketing, Operations, and Finance to bring a new product to life.

About the Team Product Management in Meesho closely resembles our rapacious growth. Because we obsess over understanding customer behaviour, we’ve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of ‘product’ for our unique customers - ones that have barely shopped online, but are now able to because of Meesho. Fun fact: Nearly 5% of India’s households shop with us. 😉 As a Group Product Manager in our team, you will collaborate with Developers, Product Managers, Designers, Data Scientists, and Engineers. We are driven by a ‘user-first’ mindset. We have a strong bias for action. Above all, our PMs are driven by impact, not features. We drive ‘problem discovery’ & delivery - not only obsess over “what to build”, but execute with rigour to create impact. But there’s more – we love to have fun as much as we love to work hard. From movie buffs, to sportspersons, we have a super cool team. So, if a game of badminton after a day of brainstorming at work sounds like something you would love to do, then join us! About the Role We are looking for the right person to lead our talented bunch of Product Managers, Senior Product Managers and Product Analysts. As our Group Product Manager, you will further act as a cross-functional leader. You will influence senior stakeholders across teams such as Engineering, Design, Category Management, Marketing, Operations, and Finance to bring a new product to life.

About the Team Product Management in Meesho closely resembles our rocketship growth. Because we obsess over understanding customer behaviour, we’ve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of ‘product’ for our unique customers - ones that have barely shopped online, but are now able to because of Meesho. Fun fact: Nearly 7% of India’s households shop with us. 😉 We are driven by a ‘user-first’ mindset. We have a strong bias for action. Above all, our team is driven by impact, not features. We drive ‘problem discovery’ & delivery - not only obsess over “what to build”, but execute with rigour to create impact. But there’s more – we love to have fun as much as we love to work hard. From movie buffs to sportspersons, we have a super cool team. So, if a game of badminton after a day of brainstorming at work sounds like something you would love to do, then join us! About the Role We are looking for a Product Manager 2 who is passionate about solving high-impact problems in a fast-paced start-up environment with a high degree of autonomy. This is inherently a cross-functional leadership role where you will work closely with teams such as software engineering, UX design, category management, marketing, operations, finance, etc. to bring a new product to life.

This position drives sales maximization for clubs and other products on taylormadegolf.jp by executing new product launches and promotions in line with the GTM calendar, as well as running onsite acquisition programs through member-targeted email, LINE, and app channels. In addition to mass distribution, the role plans and executes 1-to-1 messaging to drive new customer acquisition and repeat purchases from existing customers, contributing to EC sales growth and improved profitability through efficient inventory clearance in coordination with MD. Essential Functions and Key Responsibilities: Plan and execute new product launches and various promotions in line with the GTM calendar Plan and execute traffic-driven acquisition initiatives using member-targeted email, LINE, and app channels Plan and execute new customer acquisition and repeat purchase promotion through mass distribution as well as 1-to-1 messaging Coordinate with the DNP team to implement step-distribution campaigns targeting past purchasers, strengthening customer engagement and driving F2/F3 conversion Plan and execute member growth initiatives by promoting membership registration benefits to non-member LINE followers and app users Drive traffic growth through the planning and execution of 1-to-1 push messaging via LINE and app Plan and execute efficient sales initiatives for high-inventory or priority-clearance products in coordination with MD Manage banner production, promotional page creation, and email/LINE/app settings required for promotion execution Create various reports and drive PDCA (Plan-Do-Check-Act) improvement cycles Knowledge and Skills Requirements: EC operations experience (planning and executing onsite p

Position Summary: The Digital Experience (Senior) Supervisor is a position within the Brand Marketing Department responsible for end-to-end management of the digital experience on the official website — from planning and design through production, publication, and ongoing optimization. This role leads the production, updating, and maintenance of special sites and brand management pages related to brand content such as new products, services, and events, contributing to maximizing brand understanding, customer engagement, and demand generation in the Japanese market. This position is not simply a web production and operations role; it is responsible for enhancing brand understanding, product understanding, and customer engagement through the official website and owned channels. The role leads the planning, design, publication, and improvement of web experiences, appropriately managing external production and development agencies to improve both quality and speed. It also contributes to increasing brand value and business results through ongoing, data-driven improvement. Essential Functions and Key Responsibilities: Lead information architecture, page structure, wireframing, production progress, publication management, and ongoing optimization of special sites and brand management pages on the official website, based on a clear understanding of the planning intent, target audience, and key messaging. Design web experiences aligned with Brand Marketing strategy for owned digital initiatives such as new product launches, events, and campaigns, contributing to improved brand and product understanding, greater customer engagement, and optimized reservation/purchase pathways. Maintain a working understanding of HTML, CSS, CMS, and related technologies to make minor fixes as needed and provide direction to production agencies. Manage pre-launch QA, display checks, link checks, and tracking ta

We're looking for an individual to own, evolve, and grow the Team TaylorMade Rewards program across our eCommerce business within our largest market. In this role you will be the program's day-to-day champion — owning commercial execution, shaping strategy, driving member engagement and owning optimization of points while partnering cross-functionally to make loyalty a genuine competitive advantage. This is a high-visibility, high-impact role at the intersection of data, marketing, and customer experience. US Commercial Ownership Own the US Team TaylorMade Rewards program, including earning and redemption mechanics, and member lifecycle strategy in TM’s largest market. Develop and maintain the US loyalty financial model ensuring the loyalty investment drives measurable ROI through repeat purchase rate, LTV, and contribution margin. Drive the commercial evolution — identifying new earn/burn opportunities, partnership integrations (e.g., ID.me, subscriptions), and feature enhancements. Identify and develop early access and exclusive product opportunities for loyalty members — defining eligibility criteria, coordinating with merchandising and product teams on inventory allocation, and ensuring these benefits are clearly communicated and differentiated across member tiers. Commercial Management & Execution Design and execute targeted loyalty campaigns (bonus point events, triple-point promotions, milestone rewards) tied to key product launches, seasonal moments, and tour activations. Own loyalty member automations across email, SMS, and push notifications — including trigger logic, segmentation, and messaging strategy — and track performance against key engagement metrics such as open rate, click-through rate, conversion, and churn reduction to continuously optimize the member lifecycle. Collaborate with the US retention team to build pers

Work Schedule: Thursday through Monday Status: Temp to potential full-time Essential Functions and Key Responsibilities: Maintain focus on the TaylorMade athlete and golf at the center of everything. Leverage passion and position to strategically authenticate TaylorMade stories in the marketplace, bringing the brand and product innovation stories to life across the retail landscape as the local product expert Develop and maintain strong partnerships with approximately 40 off-course retail locations, fostering brand loyalty and ensuring consistent engagement across diverse retail environments. Maintain a high level of product and fitting knowledge to educate retailer associates and fitters to assist customers Deliver engaging training experiences to upskill and inspire retail associates and fitters on TaylorMade’s mission, brand and product innovation Work closely with each retail location to uphold TaylorMade’s visual merchandising standards and deliver an exceptional in-store experience—ensuring the brand is showcased at its best and aligned with customer expectations Engage, communicate and work closely with fellow Brand Ambassadors around the country to effectively understand best practices and foster a passionate community culture Leverage marketplace expertise to develop locally relevant annual and seasonal strategies aligned with greater TaylorMade initiatives Collaborate with sales and marketing leadership by providing weekly insights reports that reflect consumer behaviors, product feedback, competitive activity, and market trends Work a Thursday–Monday schedule (40 hours) tailored to retail demands, with Mondays dedicated to office-based tasks—preparing reports and delivering actionable insights from weekly calls. Performs other related duties

We are seeking a skilled and adaptable Field Applications Engineer to act as a key technical liaison between internal teams and our venue partners. In this role, you will support the deployment, integration, and performance of Topgolf’s custom hardware and electronics products, working closely with our hardware and software engineering teams, product management, quality engineering, and customer support. You will also collaborate directly with venue operations and customer engineering teams to ensure our systems are seamlessly installed, calibrated, and supported in the field. This position also includes generating quick-turn engineering drawings, CAD models, and specifications to help streamline deployment activities and reduce load on core engineering teams—contributing both field insight and technical documentation agility. The ideal candidate thrives in fast-paced, cross-functional environments and is passionate about solving real-world engineering challenges in live venue settings. Job Responsibilities Collaborate with hardware and software engineering teams to ensure successful design validation and deployment of custom hardware solutions at Topgolf venues. Act as a critical conduit between product management, quality engineering, and customer support to integrate field feedback into ongoing product improvements. Partner directly with venue operations and customer engineering teams to install, configure, test, and troubleshoot hardware and system integrations on-site. Support the end-to-end rollout process—from pilot validation to full-scale venue deployment—while maintaining quality and performance expectations. Investigate and resolve system-level issues in field deployments, identifying root causes and working with engineering to develop permanent solutions. Document best practices, common field issues, and integration workflows to improve future deployments and knowledge sh

About the Role We are looking for a Salesforce Administrator to help manage, support, and grow our Salesforce platform. You will work closely with our Salesforce Team and partner with Sales, Marketing, Customer Success, and Operations teams to help translate business needs into scalable CRM solutions. This is a hands-on role supporting overall platform administration and team enablement. Key Responsibilities Manage all aspects of the Salesforce platform including user setup, profiles, roles, permissions, and security settings. Design, build, and maintain custom objects, fields, flows, validation rules, page layouts, and approval processes. Support requirements gathering sessions with business stakeholders, partnering with senior team members to translate needs into scalable solutions. Develop and maintain reports, dashboards, and analytics to support data-driven decision-making across the organization. Manage data quality initiatives including deduplication, data imports/exports, and integrity audits. Evaluate, implement, configure, and manage AppExchange solutions and third-party integrations. Partner with developers and architects on complex customizations and integrations beyond declarative capabilities. Provide training, documentation, and ongoing support to end users and administrators. Stay current on Salesforce releases and proactively identify opportunities to leverage new features. Support production issues during business hours; participate in a rotational on-call schedule alongside senior team members for after-hours escalations. Be willing to work in office 4 days a week. Perform other duties as assigned. Qualifications 3+ years of hands-on Salesforce administration experience. Salesforce Certified Administrator required; Advanced Administrator, Platform App Builder, or addit

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Customer Engineering organization serves as the primary technical interface for our global customers and helps ensure that Micron solutions are seamlessly integrated into next-generation technology platforms. Our team coordinates deep engineering engagements, technical product qualifications, and architecture reviews to secure design wins and grow market share. We are dedicated to providing world-class technical support that accelerates revenue and builds long-term strategic partnerships with our customers. Role Description: The Field Applications Engineer - Associate plays a vital role in achieving the technical achievements needed to launch products. You will be an important member of our field engineering team. In this position, you will oversee many end-to-end technical tasks, including sophisticated product sample deployments, lifecycle management, addressing technical questions, and other customer interactions. You should adopt an "automation-first" approach to actively find ways to improve processes and apply AI-based workflows in daily operations when possible. This role can lead to a full-time FAE career for individuals who achieve the right results. It also requires demonstrating the right skills and behaviors. Example Responsibilities: Coordinate the entire process of tech

Job Title: Desk Officer - Spanish Language Enabled Job Summary: Our Beacon program is seeking a highly experienced Desk Officer, with Spanish language skills, to support our mission to counter global threats. The ideal candidate will have a strong background in intelligence analysis, operations, and counterintelligence, with a focus on supporting complex operations. You will be responsible for providing analytical support to operational personnel, managing, and tracking cases, and conducting research and analysis to inform operational decisions. Requirements: Requires possession of a current/active TS/SCI with Polygraph. Candidates who do not possess this clearance will be disqualified. • Education: A bachelor’s degree in any discipline from an accredited college or university, or equivalent work experience. • At least 7 years of direct customer experience focused on intelligence operations and analysis. • Language Proficiency: Spanish 3+ • Certifications: Relevant professional certifications are preferred. Experience: • Experience supporting complex operations or programs. • Experience working in a fast-paced, dynamic environment. • Experience working in a global or regional context. • Experience in multiple areas, such as countering illicit activities, intelligence analysis, or counterterrorism. Skills: • Research and analysis skills, including open-source research and data analysis. • Excellent interpersonal and organizational skills. • Ability to prioritize competing requirements and manage multiple tasks. • Proficiency with standard office software and databases. • Ability to communicate complex ideas clearly, both verbally and in writing. • Ability to adapt to new tools and technologies. Knowledge: • Knowledge of Intelligence Community operations and best practices. • Understanding of relevant laws

Multimedia Design Specialist (Experienced or Lead) Company: The Boeing Company Boeing Global Services (BGS) has an exciting opportunity for a Multimedia Design Specialist (Experienced or Lead) to support Boeing Defense, Space & Security (BDS) Air Dominance\Phantom Works in one of the listed locations (Hazelwood, MO or Daytona Beach, FL). This role leads the management and development of complex technical illustrations, graphics, animations, and interactive media in support of product support teams. The specialist ensures high-quality and compliant visual content by overseeing the research and analysis of source data, guiding standards and processes, and maintaining an accessible illustration library. Additionally, the role involves project oversight and stakeholder engagement to align deliverables with technical and customer requirements. Ideal candidates have a forward-thinking mindset and the ability to evaluate emerging technologies and tools essential to continually enhance visual support products and services. Position Responsibilities: Manages the image approval process for multiple product support teams Leads conceptualizing, creating, designing, and modifying complex detailed illustrations, graphics, full color animations and interactive electronic media Oversees or leads research and analysis of source data or designs to inform illustration and graphics creation and provides recommendations Consults on illustration and graphics development standards, processes, and procedures for support engineering products and services Oversees maintaining and storing illustration and graphics for accessibility Leads ensuring product compliance

Business Strategy Principal – HP Solutions Strategy – SW Description - The Opportunity Join HP’s high-impact, high-visibility HP Solutions Strategy team and help shape the future of HP Solutions across software, services, AI-enabled solutions, and emerging growth areas. This team partners closely with senior HPS leaders to define long-term direction, medium-term strategic priorities, and near-term business choices that influence portfolio strategy, planning, investment priorities, and growth opportunities. This is an exciting opportunity for a highly analytical, results-oriented strategy leader who thrives in ambiguity, enjoys solving complex business problems, and wants to make a visible impact at scale. In this role, you will help translate market, customer, technology, competitive, and financial insights into clear strategic choices—especially across software, services, vertical solutions, AI-enabled offerings, and go-to-market models. You will work across executive leaders, GBU teams, product, sales, marketing, finance, category, and cross-functional partners to develop insight-driven recommendations grounded in rigorous analysis and compelling strategic narratives. The role combines strategic problem solving with portfolio and GTM rigor, business case development, pricing and packaging support, and executive-ready deliverables for high-priority leadership discussions. If you are energized by strategic problem solving, cross-functional collaboration, and building what is next for HP Solutions, we would love to hear from you. Responsibilities Develop strategic analyses and insights that inform HP’s software, services, and solutions portfolio strategy, including market trends, customer needs, competitive dynamics, portfolio maturity, and growth op

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Analytics & Metrics - Open Finance Overview The Strategic Customer Analytics - Open Finance team serves as a trusted analytics partner to Mastercard's Open Finance clients, helping customers understand performance, identify growth opportunities, and maximize value from Mastercard's data and connectivity solutions. The Senior Analyst, Analytics & Metrics will play a critical role in transforming complex datasets into actionable insights that drive business decisions for both internal and external stakeholders. This role combines advanced analytics, data storytelling, client consulting, and cross-functional collaboration. The successful candidate will partner closely with Customer Success, Product, Engineering, Business Intelligence, and executive leadership teams to develop performance reporting, investigate trends, uncover opportunities, and communicate findings through compelling analyses and presentations. The ideal candidate is highly comfortable working with large datasets, and capable of translating technical concepts into clear business recommendations. They will have opportunities to influence strategic initiatives, support key client relationships, and help shape the future of analytics within Mastercard's Open Finance organization. You will also collaborate closely with

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Partner Success – Security Solutions Overview Mastercard Services leverages the company’s unique data, analytics, technology, and expertise to help customers grow, optimize performance, and manage risk. It delivers solutions across areas like fraud and cybersecurity, customer acquisition and engagement, open finance, and business insights—making commerce smarter, safer, and more personalized through data‑driven products and advisory capabilities. One of our strategic objectives is to diversify our revenue via new distribution pathways, including through Partners. As such, we are increasing our focus around Partner Success to support the growth of both our partner and MA revenue. We are seeking an experienced Partner Success Manager to effectively manage a portfolio of strategic B2B partners who utilize multiple Mastercard services products or solutions to mitigate risk and prevent fraud. The Partner Success Manager will support partners throughout the onboarding process, provide ongoing relationship management, and drive revenue growth through expansions and strategic initiatives. This individual will serve as a partner advocate within a matrixed organization. The Role 1. Performance, Insights & Governance Monitor partner performance, product adoption, usage, satisfaction, se