Customer Complaints Senior Manager Jobs

Staff Management Supervise train and schedule servers hosts and bartenders. Conduct pre-shift briefings and performance evaluations.Operations Oversight Manage opening and closing duties monitor inventory levels and handle point-of-sale (POS) systems.Customer Service Greet guests ensure satisfaction and resolve complaints or special requests professionally.Quality & Safety Control Enforce local health hygiene and food safety regulations. Inspect dining areas for cleanliness and proper setup.Department Coordination Liaise with the kitchen stewarding and management teams to streamline service. Address: Google Mtech - FS Hyd Survey No 116 117 119 128/AA and 129 Road No 2HyderabadTSINDIA500032 Facility: GOOGLE INDIA_FS HYD_SALARPURIA_CORE Qualification: Not Specified Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP574629

Direct and manage the work of cleaning personnel in hotels hospitals schools and colleges and other enterprises and organizations. Assign work duties evaluate performance and train new personnel in policies and procedures as well as operation of cleaning and maintenance equipment. Handle complaints and all housekeeping-related customer service concerns and resolve any problems efficiently. Maintain inventory records of cleaning and other supplies and may handle purchasing of materials and equipment maintenance services. Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers. Supervising a housekeeping department requires someone with good management and communication skills Address: ACC Thane ACC Cement Ltd Asha Nagar Teen hath Naka LBS Marg Thane 400060 Facility: CAMROSE REALTOR ADANI REALTY ACC THANE Qualification: 8th Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP563792

Direct and manage the work of cleaning personnel in hotels hospitals schools and colleges and other enterprises and organizations. Assign work duties evaluate performance and train new personnel in policies and procedures as well as operation of cleaning and maintenance equipment. Handle complaints and all housekeeping-related customer service concerns and resolve any problems efficiently. Maintain inventory records of cleaning and other supplies and may handle purchasing of materials and equipment maintenance services. Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers. Supervising a housekeeping department requires someone with good management and communication skills Address: Glory House Ground floor Opp Fun Republic Andheri Link Road Andheri West Mumbai 400053 Facility: PORTSMOUTH BUILDCON ADANI REALTY ANDHERI Qualification: 12th Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP547343

Direct and manage the work of cleaning personnel in hotels hospitals schools and colleges and other enterprises and organizations. Assign work duties evaluate performance and train new personnel in policies and procedures as well as operation of cleaning and maintenance equipment. Handle complaints and all housekeeping-related customer service concerns and resolve any problems efficiently. Maintain inventory records of cleaning and other supplies and may handle purchasing of materials and equipment maintenance services. Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers. Supervising a housekeeping department requires someone with good management and communication skills Address: Glory House Ground floor Opp Fun Republic Andheri Link Road Andheri West Mumbai 400053 Facility: PORTSMOUTH BUILDCON ADANI REALTY ANDHERI Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP558355

Direct and manage the work of cleaning personnel in hotels hospitals schools and colleges and other enterprises and organizations. Assign work duties evaluate performance and train new personnel in policies and procedures as well as operation of cleaning and maintenance equipment. Handle complaints and all housekeeping-related customer service concerns and resolve any problems efficiently. Maintain inventory records of cleaning and other supplies and may handle purchasing of materials and equipment maintenance services. Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers. Supervising a housekeeping department requires someone with good management and communication skills Address: Glory House Ground floor Opp Fun Republic Andheri Link Road Andheri West Mumbai 400053 Facility: PORTSMOUTH BUILDCON ADANI REALTY ANDHERI Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP555752

Direct and manage the work of cleaning personnel in hotels hospitals schools and colleges and other enterprises and organizations. Assign work duties evaluate performance and train new personnel in policies and procedures as well as operation of cleaning and maintenance equipment. Handle complaints and all housekeeping-related customer service concerns and resolve any problems efficiently. Maintain inventory records of cleaning and other supplies and may handle purchasing of materials and equipment maintenance services. Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers. Supervising a housekeeping department requires someone with good management and communication skills Address: Glory House Ground floor Opp Fun Republic Andheri Link Road Andheri West Mumbai 400053 Facility: PORTSMOUTH BUILDCON ADANI REALTY ANDHERI Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP555754

Direct and manage the work of cleaning personnel in hotels hospitals schools and colleges and other enterprises and organizations. Assign work duties evaluate performance and train new personnel in policies and procedures as well as operation of cleaning and maintenance equipment. Handle complaints and all housekeeping-related customer service concerns and resolve any problems efficiently. Maintain inventory records of cleaning and other supplies and may handle purchasing of materials and equipment maintenance services. Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers. Supervising a housekeeping department requires someone with good management and communication skills Address: Glory House Ground floor Opp Fun Republic Andheri Link Road Andheri West Mumbai 400053 Facility: PORTSMOUTH BUILDCON ADANI REALTY ANDHERI Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP556851

Direct and manage the work of cleaning personnel in hotels hospitals schools and colleges and other enterprises and organizations. Assign work duties evaluate performance and train new personnel in policies and procedures as well as operation of cleaning and maintenance equipment. Handle complaints and all housekeeping-related customer service concerns and resolve any problems efficiently. Maintain inventory records of cleaning and other supplies and may handle purchasing of materials and equipment maintenance services. Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers. Supervising a housekeeping department requires someone with good management and communication skills Address: Glory House Ground floor Opp Fun Republic Andheri Link Road Andheri West Mumbai 400053 Facility: PORTSMOUTH BUILDCON ADANI REALTY ANDHERI Qualification: Graduate Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP555753

Staff Management Supervise train and schedule servers hosts and bartenders. Conduct pre-shift briefings and performance evaluations.Operations Oversight Manage opening and closing duties monitor inventory levels and handle point-of-sale (POS) systems.Customer Service Greet guests ensure satisfaction and resolve complaints or special requests professionally.Quality & Safety Control Enforce local health hygiene and food safety regulations. Inspect dining areas for cleanliness and proper setup.Department Coordination Liaise with the kitchen stewarding and management teams to streamline service. Address: Fintech one - Gift City office building 53C House Block-12 Zone 1 Gandhinagar Gujarat Facility: GOOGLE INDIA_FS GUJARAT_GANDHINAGAR_CORE Qualification: Not Specified Experience: 3 - 5 years Preferred Gender: FEMALE Source: Sodexo India | Job Code: IJP574630

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Responsible for intake, investigation and resolution of appeals, complaints and grievances scenarios for all products, which may contain multiple issues and, may require coordination of responses from multiple business units. Ensure timely, customer focused response to appeals, complaints and grievance. Identify trends and emerging issues and report and recommend solutions. In particular r esponsible for the review and resolution of clinical documentation, clinical complaints and appeals. Reviews documentation and interprets data obtained from clinical records to apply appropriate clinical criteria and policies in line with regulatory and accreditation requirements for member and provider issues. Independently coordinates the clinical resolution with internal/external clinician support as required. Requires an unrestricted active nursing license. Reviews complaint/appeal requests of all clinical and benefit documentation. Considers all previous information as well as any additional records/data presented to render a recommendation/review. -Data gathering requires navigation through multiple system applications. -Contacts the provider of record, vendors or internal Aetna departments to obtain additional information. -Accurately applies review requirements to assure case is reviewed by a practitioner with

Job Title META Clinical Application Specialist Job Description Job title: Clinical Application Specialist Your role: Develops and delivers clinical education sessions to customers, adhering to established organization’s standards, guidelines, and product-specific training materials. • Advises customers on the implementation of optimal clinical procedures and protocols to maximize the effectiveness and efficiency of the provided equipment. • Provides first and second-line support to clinical support associate specialists and customers, offering guidance and expertise when additional knowledge or experience is required. • Works under general supervision and established processes, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance. • Applies analytical skills to resolve medium complexity requests efficiently, exercising judgment within defined procedures and practices to determine appropriate actions that align with organizational goals and objectives. • Participates in customer escalations, complaints (both safety and non-safety related), and feedback processes, following agreed-upon protocols to accurately capture information and manage associated actions. • Collaborates with cross-functional teams, including product development, quality assurance, and regulatory affairs, to address customer concerns and enhance product performance. • Develops and maintains a deep understanding of organization’s products, clinical applications, and relevant industry standards to effectively support customers and provide informed recommendations. • Contributes to continuous improvement initiatives within the service organization, identifying opportunities to streamline processes, enhance service delivery, and optimize customer satisfaction. • Engages in moderately complex clinical or syst

BPO telecaller's job is to facilitate communication between a business and its customers by making calls, answering questions, and resolving issues: Outbound calls Make calls to potential or existing customers to promote products or services, generate leads, and meet sales targets Inbound calls Handle calls from customers who have questions, complaints, or need help with products or services Customer service Interact with customers in a friendly, professional manner to address concerns and offer solutions Record keeping Maintain accurate records of interactions

call center executive, also known as a call center representative or contact center agent, is a customer service professional who interacts with customers to help solve issues and provide information: Responsibilities Answer incoming calls, handle customer inquiries, and provide customer service support. They may also process payments, assist with orders, and address complaints. Skills Call center executives should have excellent communication and listening skills, and be able to analyze and solve customer problems. They should also be able to relate to customers from a variety of cultural backgrounds. Qualifications A high school diploma is usually required, and specific training may be an advantage. Other qualifications include attention to detail, time management, and a team player attitude.

BPO telecaller's job is to facilitate communication between a business and its customers by making calls, answering questions, and resolving issues: Outbound calls Make calls to potential or existing customers to promote products or services, generate leads, and meet sales targets Inbound calls Handle calls from customers who have questions, complaints, or need help with products or services Customer service Interact with customers in a friendly, professional manner to address concerns and offer solutions Record keeping Maintain accurate records of interactions Some skills and qualifications that are helpful for a BPO telecaller include: Excellent communication skills, Strong people skills, Ability to close sales through negotiation, Research skills, and Knowledge of CRM software programs and telephone systems.

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the team: Social CST Team comprises service associates who help customers through their journey on Paytm, help them have a good experience of Paytm services. About the role: Candidate has to handle concerns and complaints raised by the customers on day-to-day basis on multiple social media platforms and make sure the daily task is being closed within the defined TAT with good customer experience. Expectations/ Requirements: ● Resolving day-to-day queries of the merchants via chat/call. ● Oversee day-to-day management of campaigns and ensure brand consistency. ● Ensure brand consistency in copy through tone, voice, and terminology. ● Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience. ● Developing and implementing a timeline to achieve targets. ● Previous experience in team handling Chat/email Support. Superpowers/ Skills that will help you succeed in this role: ● High level of drive, initiative, and self-motivation ● 1+ years’ experience in social media escalations management ● Exceptional multi-tasking skills ● Strong problem-solving skills Educational Qualification: Any Graduate.