Customer Experience Systems Senior Associate Jobs

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role: We are on the lookout for a Senior Software Engineer to join our Elasticsearch - Distributed Systems team and focus on how Elasticsearch provides scale, performance, and resilience, especially in the context of our Serverless offering. You will be tackling deep distributed systems challenges in how nodes in an Elasticsearch cluster communicate, and how data are indexed, allocated, and managed across nodes. What You Will Be Doing: Leveraging your distributed systems expertise to build, and operate core pieces of our next-generation Serverless Elasticsearch offering, directly impacting the experience of customers worldwide. Improving Elasticsearch’s components that support concurrent and consistent indexing across multiple machines. Maintaining our cluster coordination system to keep performance high even though nodes come and go from the cluster and data moves around, while maintaining the safety and liveness properties of the system as a whole. Pushing the limits on the number of shards, nodes, and petabytes that Elasticsearch can handle today. Looking into all kinds of issues, including performance or concurrency issues, and proposing solutions. Supporting our support engineers with the harder problems. Owning operational investigations end-to-end, until performance or stability issues are successfully resolved. What You Bring:

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role: We are on the lookout for a Senior Software Engineer to join our Elasticsearch - Distributed Systems team and focus on how Elasticsearch provides scale, performance, and resilience, especially in the context of our Serverless offering. You will be tackling deep distributed systems challenges in how nodes in an Elasticsearch cluster communicate, and how data are indexed, allocated, and managed across nodes. What You Will Be Doing: Leveraging your distributed systems expertise to build, and operate core pieces of our next-generation Serverless Elasticsearch offering, directly impacting the experience of customers worldwide. Improving Elasticsearch’s components that support concurrent and consistent indexing across multiple machines. Maintaining our cluster coordination system to keep performance high even though nodes come and go from the cluster and data moves around, while maintaining the safety and liveness properties of the system as a whole. Pushing the limits on the number of shards, nodes, and petabytes that Elasticsearch can handle today. Looking into all kinds of issues, including performance or concurrency issues, and proposing solutions. Supporting our support engineers with the harder problems. Owning operational investigations end-to-end, until performance or stability issues are successfully resolved. What You Bring:

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role: We are on the lookout for a Senior Software Engineer to join our Elasticsearch - Distributed Systems team and focus on how Elasticsearch provides scale, performance, and resilience, especially in the context of our Serverless offering. You will be tackling deep distributed systems challenges in how nodes in an Elasticsearch cluster communicate, and how data are indexed, allocated, and managed across nodes. What You Will Be Doing: Leveraging your distributed systems expertise to build, and operate core pieces of our next-generation Serverless Elasticsearch offering, directly impacting the experience of customers worldwide. Improving Elasticsearch’s components that support concurrent and consistent indexing across multiple machines. Maintaining our cluster coordination system to keep performance high even though nodes come and go from the cluster and data moves around, while maintaining the safety and liveness properties of the system as a whole. Pushing the limits on the number of shards, nodes, and petabytes that Elasticsearch can handle today. Looking into all kinds of issues, including performance or concurrency issues, and proposing solutions. Supporting our support engineers with the harder problems. Owning operational investigations end-to-end, until performance or stability issues are successfully resolved. What You Bring:

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role: We are on the lookout for a Senior Software Engineer to join our Elasticsearch - Distributed Systems team and focus on how Elasticsearch provides scale, performance, and resilience, especially in the context of our Serverless offering. You will be tackling deep distributed systems challenges in how nodes in an Elasticsearch cluster communicate, and how data are indexed, allocated, and managed across nodes. What You Will Be Doing: Leveraging your distributed systems expertise to build, and operate core pieces of our next-generation Serverless Elasticsearch offering, directly impacting the experience of customers worldwide. Improving Elasticsearch’s components that support concurrent and consistent indexing across multiple machines. Maintaining our cluster coordination system to keep performance high even though nodes come and go from the cluster and data moves around, while maintaining the safety and liveness properties of the system as a whole. Pushing the limits on the number of shards, nodes, and petabytes that Elasticsearch can handle today. Looking into all kinds of issues, including performance or concurrency issues, and proposing solutions. Supporting our support engineers with the harder problems. Owning operational investigations end-to-end, until performance or stability issues are successfully resolved. What You Bring:

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role: We are on the lookout for a Senior Software Developer to join our Elasticsearch - Distributed Systems team and focus on how Elasticsearch provides scale, performance, and resilience, especially in the context of our Serverless offering. You will be tackling deep distributed systems challenges in how nodes in an Elasticsearch cluster communicate, and how data are indexed, allocated, and managed across nodes. What You Will Be Doing: Leveraging your distributed systems expertise to build, and operate core pieces of our next-generation Serverless Elasticsearch offering, directly impacting the experience of customers worldwide. Improving Elasticsearch’s components that support concurrent and consistent indexing across multiple machines. Maintaining our cluster coordination system to keep performance high even though nodes come and go from the cluster and data moves around, while maintaining the safety and liveness properties of the system as a whole. Pushing the limits on the number of shards, nodes, and petabytes that Elasticsearch can handle today. Looking into all kinds of issues, including performance or concurrency issues, and proposing solutions. Supporting our support engineers with the harder problems. Owning operational investigations end-to-end, until performance or stability issues are successfully resolved. What You Bring

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As a small team, we’re all generalists that work across the full stack (built in Typescript end-to-end). We’re looking for experienced engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Work closely with founders and design to implement new concepts and ideas Build AI-powered functionality into the core of Linear Update our realtime collaborative content editor used across all internal surfaces Build new user-facing features with beautiful and scalable UI components Obsessively improve application performance Refine our software development processes to keep the team operating at high velocity What we're looking for 5+ years of experience building customer-facing products at a high-quality software company Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL) Track record of driving complex, end-to-end features (not just incremental improvemen

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As a small team, we’re all generalists that work across the full stack (built in Typescript end-to-end). We’re looking for experienced engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Work closely with founders and design to implement new concepts and ideas Build AI-powered functionality into the core of Linear Update our realtime collaborative content editor used across all internal surfaces Build new user-facing features with beautiful and scalable UI components Obsessively improve application performance Refine our software development processes to keep the team operating at high velocity What we're looking for 5+ years of experience building customer-facing products at a high-quality software company Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL) Track record of driving complex, end-to-end features (not just incremental improvemen

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As a small team, we’re all generalists that work across the full stack (built in Typescript end-to-end). We’re looking for experienced engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Build new user-facing features with everything from database models to GraphQL resolvers and UI components Optimize our data synchronization stack by applying better serialization protocols Add real-time collaborative editing to our content editor Improve performance by profiling and tweaking virtualized list rendering Add analytics, monitoring, and alerts to our service so that we can better respond to operational incidents Open-source any non-trivial innovations that come out of our work on the product Redefine best-in-class software development processes so that we can build a purpose-built product. What we're looking for 5+ years of experience building customer-facing products at a high-quality software company Strong React and Typ

Location Details: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... We are hiring a Senior Technical Program Manager within GoDaddy’s engineering organization who is passionate about building scalable, fault-tolerant systems powering critical customer and platform experiences at a large scale. GoDaddy enables everyday entrepreneurs around the world by providing all the help and tools to succeed online. Customers turn to GoDaddy to name their ideas, build professional websites, attract customers, sell products and services, and manage their work. Our mission is to offer tools, insights, and people that help customers convert their ideas and personal drive into success! What you'll get to do... As a Senior Technical Program Manager, you will spearhead our project management activities. You will manage the efficient delivery of technical programs, making sure our projects are carried out successfully and achieve the highest standards. Your role is essential in pushing our mission ahead by: Leading and coordinating multiple workstreams across product engineering, legal, and enterprise customer commitments. Driving execution of the program layer for cloud environment security efforts, including control rollout, remediation SLAs, and audit readiness. Building mechanisms for seamless execution such as product-style intake, prioritization frameworks, and launch readiness reviews. Partnering with engineering, product, and program management collaborators to evaluate and prioritize incoming requirements, lead successful launches, and ensure smooth deprecation of prior tooling. Following architecture revi

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Are you passionate about building foundational technology that fuels the world’s digital innovation? At New Relic, we provide the leading unified data platform for all things observability – helping engineers, developers, and operators make decisions using data at every stage of the software lifecycle. Our New Relic Control team is at the heart of that mission, creating groundbreaking capabilities that orchestrate, manage, and optimize observability agents and telemetry pipelines at scale. We’re looking for a Senior Product Manager to lead a new strategic initiative within our Pipeline Control team. In this role, you’ll be responsible for defining vision, strategy, and roadmap for an enterprise-grade solution that orchestrates observability pipelines to streamline telemetry data in flight. You'll collaborate closely with engineering and product design to solve complex challenges around instrumentation, configuration, and data management with new systems and experiences. If you love turning ambitious ideas into impactful enterprise products that delight customers, let's talk! What You'll Do Define and drive the product strategy for our next-generation observability pipelines solution and align your vision with broader company goals Lead cross-functional collaboration with Engineering, Product Design, Sales, and Marketing to translate customer insights and technical opportunities into impactful product capabilities Evangelize the product vision internally

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Title: Senior Software Engineer, Lifecycle Management Company Description: Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers Position Description: We are looking for an experienced Senior Software Engineer to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. This role is to build, design solutions, and maintain our platform for scale. The ideal candidate will be naturally curious and has experience building software systems to manage and deploy reliable and performant infrastructure and product code at scale on a cloud infrastructure. Job Duties and Responsibilities: Work with senior engineering team in major development projects, design and implementation C

About the Role The worldwide data management software market is massive – IDC forecasts it to be $137.6 billion by 2026! At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and were the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. The Storage Layer Services Team is currently re-architecting the MongoDB Cloud Storage Layer. This is a relatively new team in MongoDB that sits at the heart of the next generation MongoDB Cloud Storage Architecture, and the team is working to build performant multi-tenant distributed storage services both to enhance our existing MongoDB cloud storage architecture and to power more of our customers' use cases more efficiently. We are looking for talented Senior Engineers to join the team and be founding members of the team, where you will play a crucial role in our multi-year roadmap. Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to work on a collaborative team that applies distributed systems fundamentals to deliver core storage features of a popular database, join us! Let’s change what’s possible for application developers, system architects, and database operators. We are looking to speak to candidates who are based in Sydney for our hybrid working model. Candidate Profile Minimum of 5 years of experience in programming, debugging, and performance tuning of distributed and/or highly concurrent software systems Strong systems fundamentals, including multi-threaded programming and performance profiling Experience with distributed systems Proven experience in building, deploying, and operating multi-tenant cloud services with a focus on operational excellence Familiarity with database internals or experience building core components for data processing systems Hands-on experience in developing performance-sensitive so

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Crypto Perpetuals team is building Robinhood’s advanced trading experience for customers who want fast, intuitive access to crypto derivatives markets. Our team powers the mobile workflows that help traders monitor price action, understand market depth, manage risk, and place trades with confidence in rapidly moving markets. We work at the intersection of high-performance UI, real-time market data, and complex trading systems. From responsive charting and order entry to position management and risk-aware product experiences, our work directly shapes how active traders engage with Robinhood’s crypto platform. As a Senior iOS Engineer on the Crypto Perpetuals team, you’ll design and build performant mobile experiences that support real-time data, sophisticated trading flows, and highly reliable execution. You’ll partner closely with product, design, and backend engineering to deliver intuitive tools for serious traders, while helping raise the technical bar across the team through strong architecture, execution, and mentorship. This role is based in our Menlo Park, CA OR New York, NY OR Toronto, ON office, with in-person attendance expected at least 3 days per week. At Rob

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. Why this role exists Designing for developers is a distinct craft. The interface is often the dashboard, the API reference, the sandbox, the error states, and the logs, information-dense surfaces for a technical audience with little patience for friction. This role makes the developer's experience clear, fast, and trustworthy across those surfaces. What you'll own Product design for the developer dashboard and integration surfaces. Information design for docs and API reference, in partnership with Engineering and content. Error states, empty states, sandbox and testing flows, the moments where developers get stuck. Discovery with developers, and close collaboration with the DevEx PM and Engineering. How you will work You report to the Product Design & UX Director for Customer Lifecycle and are embedded with the Developer Experience PM and Engineering as the design owner for developer-facing surfaces. You adopt and extend the domain design system rather than owning it, partnering with the senior design-system lead on shared patterns, so your time is weighted toward product work from the start. The domain works from validated findings rather than assumptions and values direct, candid critique. What we're looking for Product-design craft with evidence of designing for technical, developer, or data-dense products. A portfolio is a must. Comfort with information-dense UI, dashboards, tables, complex states. The ability to partner closely with engineers. You work well alongside technical teams. A strong plus:

Canopy Business Development Representative As a Business Development Representative at Canopy, you will be responsible for developing leads and building the sales pipeline in partnership with the marketing and sales teams. You are someone who has experience working in healthcare and/or hospitals, is well-organized and structured in your efforts, and can effectively write to and engage with senior health system executives. This is a great opportunity for candidates who want to work in a fast-paced environment, make a big impact and win as a team to scale a growing business. Position Location: Remote How you’ll make an impact: Account-based sales development: Research, prospect and qualify named target accounts using a strategic, focused approach that values “quality over quantity” Account research: Research target companies and identify key decision makers to better tailor lead follow-up and outreach. 1:1 sales prospecting: Deliver compelling, personalized messages and offers to key personas such as the VP of Security, Chief Nursing Officer, and VP of Operations to secure first meetings. Inbound lead follow-up: In partnership with demand generation marketing, follow-up with qualified leads generated from the website and marketing campaigns in a timely manner. Sales partnership: Coordinate with sales representatives to align on target accounts, handoff leads, share prospect insights, and prepare for first meetings. Marketing support: Represent Canopy at conferences and virtual events to engage and qualify prospective customers. Market insights: Provide “voice of customer ”feedback and competitive insights to sales, marketing and product teams to improve the offering and go-to-market strategy. What we’re looking for: Minimum qualifications: Clinical experience in a hospital or the medical field is strongly preferred Experience in growing sales pipeline through a targeted account-based outbound approach is a plus Strong communication,