Customer Experience Systems Senior Associate Jobs

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role: As a Machine Learning Engineer, you will have the opportunity to collaborate closely with senior engineers and product leaders as part of your team. Together, you'll develop and enhance Instacart's ads systems. You will use machine learning to devise and refine solutions in crucial areas such as ads selection, ranking, bidding, and auction across all of Instacart’s consumer facing surfaces and Ads Ecosystems. You will actively contribute to initiatives, assisting in all stages of ML projects from the initial concept, through prototyping and experimentation, to final launch. About the Team: The Ads Response Prediction team owns systems, algorithms and ML models to ensure a relevant and engaging Ads experience to customers of all the platforms powered by Instacart. This includes search and exploration retrieval systems, Sequential Modeling an

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Ripple is seeking a highly motivated and experienced Senior Manager to join our Customer Partner Success (CPS) team based in London. As a Senior Manager, you will play a crucial role in maintaining and growing Ripple's existing client base across our diverse range of products and services, including Payments, Custody and Stablecoins. We are a dynamic team within the Sales function that is essential to the success of a customers growth strategy. The ideal candidate lives and breathes customer centricity, has a passion for the cryptocurrency industry, is meticulous in their analysis, methodical, creative, and thorough in their problem-solving approach, and can easily build and grow relationships with internal and external partners. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Responsibilities: Act as the main contact person for Ripple's most valued Enterprise clients, guaranteeing their contentment and addressing any business or customer concerns. Experience managing large enterprise financial insitutions, including Global and Regional Banks, Large Fintechs and Asset Managers. Focus on client retention and satisfaction, developing strategies to assist in their organic growth. Identify up-sell and cross-sell opportunities aligned with Ripple's roadmap. Conduct structured business reviews

Senior: PLN 260,400 - 352,200 Staff: PLN 350,700 - 474,400 Subject to alignment to the responsibilities and duties of the role - we currently have multiple positions available at both Senior and Staff level About Graphcore At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence Job Summary As a Senior Machine Learning Engineer in the Applied AI team at Graphcore, you will contribute to advancing AI technology by developing and optimising AI models tailored to our specialised hardware. You will work on large scale systems where performance is critical to the success of our projects. Working closely with the Software development and Research teams, you will play a critical role in identifying opportunities to innovate and differentiate Graphcore’s technology. We seek engineers with strong technical skills and an understanding of AI model implementation at scale, eager to make a tangible impact in this rapidly evolving field. The Team The Applied AI team’s role is to be proxies for our customers, we need to understand the latest AI models, applications, and software to ensure that Graphcore’s technology works seamlessly with the AI ecosystem and at scale. We build reference applications, contribute to key software libraries e.g. optimising kernels for efficiency on our hardware, and collaborate with the Research team to develop

About Graphcore At Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary As a Senior Machine Learning Engineer in the Applied AI team at Graphcore, you will contribute to advancing AI technology by developing and optimising AI models tailored to our specialised hardware. You will work on large scale systems where performance is critical to the success of our projects. Working closely with the Software development and Research teams, you will play a critical role in identifying opportunities to innovate and differentiate Graphcore’s technology. We seek engineers with strong technical skills and an understanding of AI model implementation at scale, eager to make a tangible impact in this rapidly evolving field. The Team The Applied AI team’s role is to be proxies for our customers, we need to understand the latest AI models, applications, and software to ensure that Graphcore’s technology works seamlessly with the AI ecosystem and at scale. We build reference applications, contribute to key software libraries e.g. optimising kernels for efficiency on our hardware, and collaborate with the Research team to develop and publish novel ideas in domains such as efficient compute, model scaling and distributed training and inference of AI models for multiple modalities and applications. If you're excited about advancing the next gen

Experienced or Senior Procurement Agent Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for an Experienced or Senior Procurement Agent to join our Cruise Missile Systems (CMS) team in Saint Charles, Missouri . Position Responsibilities – Experienced Level 3: Integrates program, customer, product and in-service strategies into source selection, negotiation and contracting strategies Negotiates pricing and contract terms and conditions Prepares and executes negotiated contractual documents and binding agreements Conducts risk, issues and opportunities management Manages supply and demand, schedules, supplier quality, delivery and financial performance Initiates and executes supplier improvement activities and integrates results into contracting strategies Position Responsibilities - Senior Level 4: Provides oversight and management of supply and demand, schedules, supplier quality, delivery and financial performance Leads negotiation of pricing and contract terms and conditions Prepares and executes negotiation strategies resulting in contractual documents and binding agreements Interprets and enforces contract terms and conditions Consults with external customers to resolve supplier performance issues Leads supplier performance teams to develop strategic supplier solutions across programs and commodities Participates on supply chain process improvement teams and identifies improvement opportunities for potential integration into supplier contract strategies This position is expected to be 100% onsite. The selected candidate will be required to work

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: The Customer Success Senior Manager plays a key role within in Ripple, driving revenue and product adoption across Ripple's customer base. The CSSM will focus on deepening customer relationships by scaling payments volume, implementing our custody solution and identifying cross selling opportunities for Ripple's other enterprise grade products. WHAT YOU’LL DO: Develop a deep understanding of each customer's current technical solutions, organization, internal decision-making, aspirations and needs. Serve as an advisor/Ripple advocate with customers, enabling them to better experience the potential of Ripple and participate in developing new and ground-breaking solutions. Conduct financial, business and value analysis with the ability to understand and analyze key financial targets (e.g., cost reduction, revenue growth, etc.). Navigate upsell and cross sell opportunities and drive them to deal execution, working with cross functional partners. Lead key initiatives, working with cross-functional collaborators (Engineering, Technical Services, Sales, BD, Finance, Product Marketing and Legal) and creatively solve complex business and operational issues, often unique to each customer. Collect customer and marketplace feedback related to Ripple's value proposition and communicate this throughout Ripple. Identify and champion internal Ripple process improvemen

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: The Customer Success Senior Manager plays a key role within in Ripple, driving revenue and product adoption across Ripple's customer base. The CSSM will focus on deepening customer relationships by scaling payments volume, implementing our custody solution and identifying cross selling opportunities for Ripple's other enterprise grade products. WHAT YOU’LL DO: Develop a deep understanding of each customer's current technical solutions, organization, internal decision-making, aspirations and needs. Serve as an advisor/Ripple advocate with customers, enabling them to better experience the potential of Ripple and participate in developing new and ground-breaking solutions. Conduct financial, business and value analysis with the ability to understand and analyze key financial targets (e.g., cost reduction, revenue growth, etc.). Navigate upsell and cross sell opportunities and drive them to deal execution, working with cross functional partners. Lead key initiatives, working with cross-functional collaborators (Engineering, Technical Services, Sales, BD, Finance, Product Marketing and Legal) and creatively solve complex business and operational issues, often unique to each customer. Collect customer and marketplace feedback related to Ripple's value proposition and communicate this throughout Ripple. Identify and champion internal Ripple process improvemen

The Continuous Profiler team at Datadog is building a cutting-edge continuous profiling product that has low enough overhead to run continuously in production, unlocking insights into how customer applications perform under real workloads at scale. As AI reshapes software development and teams lose touch with how their code works and interacts with the hardware, this capability is becoming more essential than ever, for humans and AI alike. Today the information produced by our profilers is used for everything from automatic performance tuning to root cause analysis. As a distributed systems engineer on the profiling team, you will be contributing to the systems that intake, process, index, store and make sense of the data collected. You will be working with some of the best runtime engineers, visualization experts, data scientists and designers in the industry on challenging and fun problems. Together, we contribute to runtime ecosystems such as Go and tackle novel problems, from profiling asynchronous Python applications to helping customers solve memory leaks in their applications . At Datadog, we place value in our office culture: the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Help design, build and contribute to the core services making the profiling product possible, at a scale that is unusual even within Datadog. Participate in multi-disciplinary squads, and iterate with customers, to bring ideas all the way from early explorations to impactful product experiences. You will be responsible for your code from development to production, and meet ambitious SLO and quality gates. You will be working with many internal and external stakeholders, working on various ways to consume the profiling data, such as the UI, agentic tools, inter

The Continuous Profiler team at Datadog is building a cutting-edge continuous profiling product that has low enough overhead to run continuously in production, unlocking insights into how customer applications perform under real workloads at scale. As AI reshapes software development and teams lose touch with how their code works and interacts with the hardware, this capability is becoming more essential than ever, for humans and AI alike. Today the information produced by our profilers is used for everything from automatic performance tuning to root cause analysis. As a distributed systems engineer on the profiling team, you will be contributing to the systems that intake, process, index, store and make sense of the data collected. You will be working with some of the best runtime engineers, visualization experts, data scientists and designers in the industry on challenging and fun problems. Together, we contribute to runtime ecosystems such as Go and tackle novel problems, from profiling asynchronous Python applications to helping customers solve memory leaks in their applications At Datadog, we place value in our office culture: the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Help design, build and contribute to the core services making the profiling product possible, at a scale that is unusual even within Datadog. Participate in multi-disciplinary squads, and iterate with customers, to bring ideas all the way from early explorations to impactful product experiences. You will be responsible for your code from development to production, and meet ambitious SLO and quality gates. You will be working with many internal and external stakeholders, working on various ways to consume the profiling data, such as the UI, agentic tools, internal applicat

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . The Data team within Foundation processes data at scale. It builds and operates tools that scan petabytes of data to extract insights. The team builds indices and views for semi-structured data to facilitate analytics, using both in-house and off-the-shelf tools. . The team diligently keeps track of newer services, storage tiers, and various aspects of existing AWS services to take advantage of the continuous evolution of services and use them effectively in the background. As a Sr. Software Engineer, you will be providing technical leadership to create high-quality software by owning low level , design and implementation of services within a product. This role will require excellent communication skills as you will collaborate with Product Management to refine requirements, product architects to propose design changes, and other product owners to drive features to completion with good quality. Key Skill AI first mindset to software development, having experience using genAI during various phases of software development lifecycle from design to code to test using tools like 'cursor' 5-7

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Verkada is the leading cloud-managed physical security platform, uniting hardware, software, and AI to deliver enterprise-scale security. As our ecosystem grows, our Mobile Core team is pivoting to a high-leverage Platform model. The Mobile Core team provides the underlying systems, frameworks, and components used by product teams across the company to build high-performance mobile experiences. In this role, you will be a key technical contributor "Native Systems Layer"—ensuring that our mobile foundation is reliable, scalable, and easy for other teams to build upon. You will also focus on the specialized native challenges that cannot be solved with web technology, ensuring the Verkada mobile experience remains fast, secure, and deeply integrated with the Android OS. What You’ll Do Native UI Platform: Maintain and evolve our existin

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The AI Agent & Experience team is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle. As a Senior Software Engineer on this team, you'll be hands-on building the systems that other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company. A day in the life (Responsibilities) Design, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines Develop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations Build on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior Implement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows Write high-quality, well-tested code and participate in design and code reviews Collaborate with engineers, product managers, and platform teams to understand developer needs and translate them into reliable platform solutions Contribute to the team's adoption of agentic development practices and tooling Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a c

About Pinecone Pinecone is the knowledge infrastructure for AI at scale. Its leading vector database and knowledge engine, Pinecone Nexus, power accurate, performant AI applications for more than 9,000 customers and 800,000 developers worldwide. Pinecone's mission is to make AI knowledgeable. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: The Experience team is at the center of one of the most exciting transitions in software development history — the shift from human-driven to agent-driven product experiences. We own Pinecone's API, clients, authentication, revenue, and observability systems, and right now that means redesigning all of it for a world where AI agents are first-class users alongside humans. This is a wide-scope role. You'll own things end-to-end — from backend architecture to API design to SDK and web surfaces. You’ll be working closely with product, design, and other engineering teams to identify user needs and build the right thing, at the right abstraction level, at the right time. Along the way, you will be building high-leverage platform capabilities that accelerate Pinecone’s product development and user growth systems. We're looking for an engineer who sees this moment for what it is: a rare opportunity to shape how developers and agents interact with a category-defining product. You're not waiting to see how the industry figures out MCP, agentic workflows, and AI-native interfaces — you're already experimenting, already forming opinions, already building. You know that speed and leverage matter more than labor, and you've internalized AI-assisted development not as a productivity trick but as a fundamentally different way of working. Responsibilities: Pioneer our agent experience. Shape how AI agents interact with Pinecone — designing interfaces, protocols (MCP), and tooling that make Pinecone the easiest and most capable platform f

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join our Fusion product team and help redefine how enterprises use storage. Pure Fusion is an industry-first autonomous storage delivery platform that brings cloud-like agility to enterprise environments by unifying fleets of Pure arrays into a consistent, policy-driven experience. Through a single, integrated control plane, customers can provision and manage storage across their environment - reducing manual complexity, improving consistency, and freeing teams to focus on innovation. As part of the team, you’ll build the distributed systems, APIs, automation, and intelligent services that make this experience possible. You’ll help turn storage into an on-demand, self-service resource that is easier to deploy, scale, and manage across FlashArray, FlashBlade, and Pure Storage Cloud. This is an opportunity to solve challenging problems at the intersection of cloud infrastructure, data, and automation. And to shape a platform that is changing how modern businesses manage data. WHAT YOU'LL DO Develop resilient distributed control systems that support reliable service delivery at scale. Create and maintain API libraries that enable consistent integration across the platform. Design and build declarative, intent-based policy management engines. Implement scalable transactional processing for complex, distributed environments. Integrate platform capabilities with products such as FlashArray, FlashBlade, and Pure1. Collab

About Pinecone Pinecone is the knowledge infrastructure for AI at scale. Its leading vector database and knowledge engine, Pinecone Nexus, power accurate, performant AI applications for more than 9,000 customers and 800,000 developers worldwide. Pinecone's mission is to make AI knowledgeable. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: The Experience team is at the center of one of the most exciting transitions in software development history — the shift from human-driven to agent-driven product experiences. We own Pinecone's API, clients, authentication, revenue, and observability systems, and right now that means redesigning all of it for a world where AI agents are first-class users alongside humans. This is a wide-scope role. You'll own things end-to-end — from backend architecture to API design to SDK and web surfaces. You’ll be working closely with product, design, and other engineering teams to identify user needs and build the right thing, at the right abstraction level, at the right time. Along the way, you will be building high-leverage platform capabilities that accelerate Pinecone’s product development and user growth systems. We're looking for an engineer who sees this moment for what it is: a rare opportunity to shape how developers and agents interact with a category-defining product. You're not waiting to see how the industry figures out MCP, agentic workflows, and AI-native interfaces — you're already experimenting, already forming opinions, already building. You know that speed and leverage matter more than labor, and you've internalized AI-assisted development not as a productivity trick but as a fundamentally different way of working. Responsibilities: Pioneer our agent experience. Shape how AI agents interact with Pinecone — designing interfaces, protocols (MCP), and tooling that make Pinecone the easiest and most capable platform f