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Customer Operations Leader in Munich

135 active opportunities · Updated for October 2026

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Explore current customer operations leader jobs in Munich. Use filters to narrow by work mode, employment type, experience and date posted.

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Notion
📍 Munich• Full-time• €179K – €200K/yr
4mo ago

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role Notion is building the connected workspace that teams everywhere use to think, plan, and ship — and our partner ecosystem is central to how we grow in the DACH market. As Regional Partner Manager for DACH, you'll own our partner relationships across the region, working closely with our Munich sales team to drive revenue through value-added resellers, hyperscaler ecosystems, and local services partners. This is a builder role for someone who thrives in a dynamic, high-growth environment. You'll be the architect of Notion's DACH partner motion — standing up programs, forging relationships, and converting partner activity into measurable pipeline. You'll operate across multiple partner types simultaneously and serve as the connective tissue between our ecosystem and our sales team. The ideal candidate brings a hunter's instinct to partnerships: proactive, commercially sharp, and energised by the challenge of building something meaningful in a market with real momentum. You'll work cross-functionally with sales, marketing, and regional leadership — and you'll be a visible face of Notion in the DACH partner community. What

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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives Guide tech

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OpenAI
📍 Munich• Full-time• Remote
9mo ago

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

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Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge Strategic Account Executives have a critical role and responsibility to deliver new client acquisition in zero-base accounts, while also ensuring successful relationships and revenue growth with existing customers. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals. Our Account Executives have a significant total contract value (TCV) opportunity with uncapped commission! Your Mission The Strategic Account Executive is responsible for consistently generating, qualifying, and executing opportunities that solve complex problems to support our customers within the DACH region in the pursuit of becoming more trusted organizations. Work effectively in a cross-functional manner with Business Development, Partner Channel, and Solutions Engineering to successfully land and expand key accounts Utilize two-sided discovery to build relationships, understand the customers’ needs an

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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Account Executive, you’ll help us grow with some of the largest manufacturers in Southern Germany. You’ll own a focused portfolio of enterprise accounts across Bavaria and Baden-Württemberg, a mix of established Everpure customers and new logos, and lead the full sales cycle from first conversation to close. Manufacturers are investing in smart factories, AI, connecting factory systems with IT, supply chain resilience and protection against ransomware. You’ll get to know those challenges inside each customer’s business and show how Everpure’s data platform helps solve them. You’ll work closely with partners and internal teams, build early success by growing existing customers, then expand into whitespace. WHAT YOU’LL DO Own a focused portfolio of enterprise manufacturing accounts and run each one like a business, with clear multi-year account plans. Grow existing Everpure customers by uncovering new projects, teams and use cases, and win new logos in whitespace accounts. Lead the full sales cycle and direct pursuit teams of sales engineers, partner managers and specialists. Build trusted relationships up to the C-suite, framing conversations around business outcomes, ROI and risk rather than products. Become an expert in manufacturing: learn how your customers make money, what their leadership worries about, and speak their language. Work with channel partners and system integrators to widen your reach

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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Account Executive, you’ll help us grow with some of the largest manufacturers in Southern Germany. You’ll own a focused portfolio of enterprise accounts across Bavaria and Baden-Württemberg, a mix of established Everpure customers and new logos, and lead the full sales cycle from first conversation to close. Manufacturers are investing in smart factories, AI, connecting factory systems with IT, supply chain resilience and protection against ransomware. You’ll get to know those challenges inside each customer’s business and show how Everpure’s data platform helps solve them. You’ll work closely with partners and internal teams, build early success by growing existing customers, then expand into whitespace. WHAT YOU’LL DO Own a focused portfolio of enterprise manufacturing accounts and run each one like a business, with clear multi-year account plans. Grow existing Everpure customers by uncovering new projects, teams and use cases, and win new logos in whitespace accounts. Lead the full sales cycle and direct pursuit teams of sales engineers, partner managers and specialists. Build trusted relationships up to the C-suite, framing conversations around business outcomes, ROI and risk rather than products. Become an expert in manufacturing: learn how your customers make money, what their leadership worries about, and speak their language. Work with channel partners and system integrators to widen your reach

aisupply chain
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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. The Role The Territory Account Executive (TAE) is a key growth role within Everpure (formerly Pure Storage) Germany's Go-To-Market organisation. This position focuses on driving growth across all accounts not currently managed by an Account Executive, including the full install base, dormant accounts, and new inbound opportunities. TAEs are responsible for expanding Pure’s footprint, reigniting customer relationships, and capturing new business through a combination of direct engagement and partner collaboration. As a Territory Account Executive (TAE), you’ll play a pivotal role in bringing this vision to life - helping customers unlock the power of their data, modernise their infrastructure, and accelerate transformation. You’ll join our Commercial team in Germany , with the autonomy to own a dynamic territory, driving growth across a broad set of customers, from re-engaging dormant relationships to winning new logos. At Pure, you’ll join a culture built on curiosity, innovation, and integrity. We celebrate diverse perspectives, challenge convention, and empower our people to think big, take bold action, and make a measurable impact. This is your opportunity to grow your career with one of the most innovative technology companies in the world and to do work that truly changes how businesses use data to compete and win. What You'll Do Drive Account Growth & Pipeline: Execute sales activities to generate revenue,

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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI Architect on the Partnerships team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy. Responsibilities: Strategic Technical Partnership : Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues. Joint Solution Development: Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment Customer Deal Support: Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expert

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SLSQ427R383 Databricks operates at the leading edge of the unified data, analytics and AI space. Our customers turn to us to lead the accelerated innovation their businesses need to gain first‑mover advantage in today’s ultra‑competitive landscape. As we continue our rapid expansion across Central Europe, we are looking for a creative, execution‑oriented Named Core Account Executive to join the team in Germany and maximise the phenomenal market opportunity that exists for Databricks within the Retail vertical. Reporting to our Senior Director of Enterprise Sales, you will focus on building relationships and closing new business opportunities within two of Germany’s largest Retail companies. Leveraging your consultative sales experience in the Retail vertical, you will help shape the data and AI strategy, identify and progress high-value opportunities, and deliver tangible business outcomes. The impact you will have: p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will take ownership of your accounts, define a clear strategy, and relentlessly drive it to exceed revenue and consumption goals. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will turn that strategy into action, executing with urgency and discipline to consistently overachieve your targets. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will build boardroom‑level relationships, becoming the trusted advisor on all things data and AI for senior stakeholders up to and including C‑level. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will uncover and shape new business, expanding use cases and driving deeper platform consumption across your account. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will orchestrate the full Databricks ecosystem, mobilising internal teams to maximise impact and customer value. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will demonstrate compelling value in every engagement, leading confident, insight‑led negotiations that take opportunities all the way to close. What we look for A proven record

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As an Commercial Account Executive on our Commercial team you'll be responsible for seeking out new opportunities within both new logos and our existing customer base. You will have experience prospecting, running discovery calls/demos, negotiating, and a track record of closing new business. You should also understand use cases and how to sell across multiple departments and industries. To be successful in this role you will understand how to go after new business and build relationships with potential customers. Intrigued? We want to speak to you! WHAT YOU'LL DO Manage the entire sales cycle, which includes prospecting, conducting discovery calls and demos, negotiating deals, and closing new & existing busin

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Okta
📍 Munich• Full-time• €68K – €93.5K/yr
2mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We’re looking for a Sr. Product Marketing Specialist, EMEA with a foundation in core Product marketing (PMM) disciplines to drive regional go-to-market execution, product launches, positioning, and sales enablement across Europe, the Middle East and Africa (EMEA). This role is perfect for a strategic marketer with a passion for storytelling, market insights, and equipping sales teams with impactful content. Based in Munich, you will collaborate closely with global and regional stakeholders to drive localised GTM impact by: Translating Global Strategy to Local Reality: Adapting global product positioning, value frameworks, and launch plans to align with regional buying behaviors and local industry dynamics. Bridging Global & Regional Teams: Serving as the strategic liaison between global and regional teams, ensuring regional market feedback directly shapes product roadmaps and global messaging. Tailoring High-Impact Collateral: Refining customer-facing narratives, campaign assets, and enablement tools to drive pipeline velocity across EMEA. What You’ll Do Regional Go-to-Market Execution Support product launches and GTM strategies across EMEA, ensuring alignment with regional needs. Localise global marketing campaigns for key and emerging EMEA markets. Optimise product messaging and positioning for diverse audiences. Sales Enablement Adapt global sales content for EMEA, ensuring relevance and effectiveness. Equip sales and partners with the right me

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SLSQ427R367 Databricks operates at the leading edge of the unified data, analytics and AI space. Our customers turn to us to lead the accelerated innovation their businesses need to gain first‑mover advantage in today’s ultra‑competitive landscape. As we continue our rapid expansion across Central Europe, we are looking for a creative, execution‑oriented Strategic Account Executive to join the team in Germany and maximise the phenomenal market opportunity that exists for Databricks within the automotive/OEM vertical. Reporting to our Senior Director of Enterprise Sales, you will focus on building relationships and closing new business opportunities within one of Germany’s largest automotive/OEM company. You will be part of an account team supporting this highly strategic client. Leveraging your consultative sales experience in the automotive/OEM vertical, you will help shape the data and AI strategy, identify and progress high-value opportunities, and deliver tangible business outcomes. The impact you will have: p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will take ownership of your flagship account, define a clear strategy, and relentlessly drive it to exceed revenue and consumption goals. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will turn that strategy into action, executing with urgency and discipline to consistently overachieve your targets. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will build boardroom‑level relationships, becoming the trusted advisor on all things data and AI for senior stakeholders up to and including C‑level. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will uncover and shape new business, expanding use cases and driving deeper platform consumption across your account. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will orchestrate the full Databricks ecosystem, mobilising internal teams to maximise impact and customer value. p]:pt-0 [&>p]:mb-2 [&>p]:my-0"> You will demonstrate compelling value in every engagement, leading confident

JOIN OUR TEAM As a Product Engineer Customisable Furniture , you will play a key role in the development of our future Westwing Collection products, with a focus on our new customisable and modular furniture systems. You will work closely with our Buying and Creative teams to help bring our latest ideas to life, ensuring that the furniture we are developing meets our high standards and delights our customers for many years to come. You will bridge the gap between design and manufacturing, taking ownership for the structural integrity, material selection, and technical execution of our configurable ranges from initial concept through to final production. This position is permanent and based in Munich . WHAT YOU'LL DO Translate design concepts from our creative team into detailed 3D CAD models, technical drawings, and precise product specifications for suppliers, focusing on new modular and customisable furniture systems Lead technical decision-making by selecting materials, finishes, and manufacturing processes that balance premium aesthetics with structural integrity, production feasibility, and multi-variant complexity Drive technical discussions with external suppliers to define product requirements, review manufacturing feasibility, and resolve production or quality issues across both standard and modular product lines Perform structural simulations and hands-on prototype reviews to ensure that all final products, including our customisable ranges, meet European safety, quality, and regulatory standards, paying particular attention to how components perform across different configurations Define and develop core modular components to ensure seamless configuration logic across the entire product range for all customer orders YOU COME WITH 3+ years of experience in product development, with a degree in Mechanical or Product Engineering (or similar) and exposure to modular/configurable systems Proficiency in 3D CAD software (e.g., SolidWorks, Fusion, CATIA, NX) for

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Okta
📍 Munich• Full-time• €196K – €270K/yr
3mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Are you ready to redefine the future of digital identity in the AI era? Okta’s Germany Strategic Account Executive Sales Team is hiring! Our Strategic Account Executives (SAE) are the visionary leaders who orchestrate and drive sales engagements for our most critical and prestigious Germany based customers. In an era where Artificial Intelligence is transforming how enterprises operate, identity has become the new security perimeter. As an SAE, you won't just be selling software—you will act as a trusted, long-term advisor helping the C-suite safely navigate the AI revolution. You will build first-class Account Plans that map directly to your customers' overarching business strategies, digital transformation initiatives, and AI adoption plans. By championing value-based selling, you will translate complex technical capabilities into undeniable business outcomes, showing how secure identity is the ultimate enabler of modern enterprise innovation and ROI. You will collaboratively plan and orchestrate the execution of aligned account strategies, ensuring robust opportunity generation, deep relationship alignment, and flawless account governance. Expect to lead from the front: presenting Okta’s transformational proposals, negotiating high-stakes terms, and bringing down complex, multi-layered, seven-figure deals that deliver massive win-win scenarios for both the customer and Okta. Beyond managing existing relationships, you will hunt for new business leads tha

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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you’ll drive adoption of safe, frontier AI by securing strategic deals with top enterprises, unlocking new value streams throughout their business. You’ll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you’ll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape. The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Win new business and drive revenue for Anthropic. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You’ll own the full sales cycle, from first outbound to launch Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns Spearhead market expansion by pinpointing new customer segments and use cases. Collaborate cross-functionally to differentiate our offerings and sustain a competitive edge Inform product roadmaps and features by gathering customer feedback and c

ailogistics
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