Customer Operations Leader Jobs

Manager I, Engineering - Change Experience Platform The Change Experience Platform team builds the internal experiences and platform capabilities that help Datadogs understand, author, route, and safely manage infrastructure changes. The team owns internal UI and CLI frameworks,…

This Engineering Manager will lead the Data Visualizations Explorations team within the Graphing organization, setting product direction, and coaching and developing team members. They will staff and drive projects that build end to end experiences for Datadog’s core users:…

Frontier AI labs decide what direction their models need to take before the actual training starts. As a Senior Frontier Data Strategist on Scale's Generative AI team, you'll be a trusted voice in those decisions. You'll partner with research leads and senior stakeholders at the…

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and…

The mission of OrgStore is to provide an easy-to-use, fully-managed platform to store and search data. With Postgres as our cornerstone technology, we focus on transactional (OLTP) data use-cases while providing a custom data plane and a flexible administrative layer. Our users…

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast Marketing Services pairs restaurants with a dedicated Marketing Specialist to build strategy, execute…

About the role The vision for Claude Marketplace is to create an ecosystem flywheel, connecting builders and buyers. We're hiring a Product Manager to own the Marketplace as a product, for the partners who sell on it and the customers who buy through it. You'll

About the role As a Product Manager in the Internal Products and Technologies organization, you'll partner with Engineering, Design, Growth, Trust & Safety, Support, and Finance to build the billing experiences every Claude customer uses, from the first purchase

About the role As a Product Manager for the Research team at Anthropic, you will own the ideation and deployment of new models and products as we advance frontier, safe AI technology. You will work closely with our research teams to help productize credible appl

About the role We are hiring Support Engineers to serve as the named, dedicated Product Support point of contact for Anthropic's most strategic enterprise customers. As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined bo

Product Management, Research at Anthropic in San Francisco, New York, United States. $305K – $385K/yr.

About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses building on Claude. You’ll take the cases that need more than a help article: understanding how a cu

About the role As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, an

About the role As a Product Manager focused on Enterprise Privacy, you'll collaborate with Privacy Engineering, Infrastructure, Trust and Safety, Legal, Security, GTM, enterprise and platform product teams, and our cloud partners to evolve and extend the control

About the role We're seeking an experienced Executive Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-st