Customer Programs Manager Jobs

About the Team The B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world. The team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences. About the Role We are hiring a Partner Marketing Manager to own and execute joint go-to-market plans across a portfolio of strategic technology partners and independent software vendors. This role will turn ecosystem relationships into focused programs across launches, campaigns, customer proof, enablement, events, and demand generation that accelerate adoption, strengthen partner advocacy, and drive measurable business impact. You will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and partner organizations to prioritize opportunities and move plans from strategy through execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who can operate across a broad ecosystem, work through influence, and create repeatable motions in ambiguity. This role is based in San Francisco and follows a hybrid work model, with three days per week in the office. In this role, you will: Create and execute joint go-to-market plans across priority technology partners and ISVs, spanning launches, campaigns, customer proof, enablement, events, and demand generation, with clear goals for adoption, pipeline, and revenue impact. Build compelling ecosystem narratives, messaging, and positioning for integrated solutions, joint value propositions, and shared customer outcomes. L

About the Team The B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world. The team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences. About the Role We are hiring a Partner Marketing Manager to own and execute joint go-to-market plans with strategic cloud and technology partners. This role will translate partner priorities into integrated programs across campaigns, events, customer proof, enablement, and demand generation that build awareness, accelerate adoption, and support measurable business outcomes across enterprise audiences. You will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and partner teams to move plans from strategy through detailed execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who can manage multiple workstreams, build strong partner relationships, and work through influence in a fast-changing environment. This role is based in San Francisco and follows a hybrid work model, with three days per week in the office. Occasional travel will be required. You’ll be responsible for: Create and execute distinct joint go-to-market plans with Google Cloud and Oracle across campaigns, events, customer proof, enablement, and demand generation, with clear goals for awareness, adoption, pipeline, and revenue impact. Build clear partner narratives, messaging, and positioning for integrated solutions, joint value propositions, and shared customer outcomes. Launch and

Privacy Program Manager Description - Privacy Program Manager - Products & Services Privacy Job Summary This role is responsible for providing strategic privacy advisory, guidance and program management support to HP's Products & Services organizations to ensure compliance with global privacy, data protection, AI governance, and regulatory requirements. The role partners closely with product, engineering, legal, security, data governance, and business teams to embed privacy-by-design principles throughout the product lifecycle, assess privacy risks, and drive implementation of compliant solutions that enable innovation while protecting customer, employee, and partner data. The role leads privacy initiatives, manages complex cross-functional programs, develops governance processes, and serves as a trusted advisor to stakeholders on privacy requirements impacting products, services, digital platforms, AI/ML solutions, and emerging technologies. Success in this role requires strong program management, risk assessment, stakeholder engagement, and regulatory interpretation skills. Responsibilities Manage and lead privacy programs supporting HP Products & Services teams to ensure compliance with global privacy and data protection regulations, including GDPR, CCPA/CPRA, LGPD, PIPL, and other applicable international requirements. Serve as a trusted privacy advisor for product, service, software, AI/ML, cloud, and digital platform initiatives by providing practical guidance throughout the development lifecycle. Conduct and facilitate Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), AI risk assessments, and related reviews to identify and mitigate privacy risks. Partner with business, engineering, legal, cybersecurity, data governance, and compliance stakeholders to in

At Scale, we are driving the future of AI and Machine Learning across a variety of industries. As the Program Manager for Compliance, you will play a pivotal role in the continued success of Scale. Your role will be instrumental in ensuring the effective operation of our Compliance department and our GRC function, allowing us to maintain the highest standards in our industry. Reporting to the Director & Associate General Counsel, Compliance, you will be a dedicated program manager for Scale's enterprise compliance program and the person who turns policy into practice across anti-bribery and anti-corruption, gifts and entertainment, conflicts of interest, third-party risk and sanctions, policy lifecycle, and company-wide training. This is a hands-on builder, not a maintenance role. You will support Commercial, Public Sector, and international business lines, working closely with Legal, Procurement, Finance, Security, and go-to-market teams. You will: Help build, design, improve, and streamline Scale's core compliance programs, including anti-bribery and anti-corruption (ABAC), gifts and entertainment, conflicts of interest, and third-party risk and sanctions screening. Collaborate with stakeholders across the company to improve compliance policies, processes, and procedures. Monitor regulatory developments relevant to Scale's business, translate them into concrete policy and process changes, and track compliance obligations flowing out of customer contracts. Partner with leadership to build, mature, and operationalize the company's enterprise risk management (ERM) framework, identifying and assessing key business risks. Build the reporting layer: metrics and periodic reporting that give Legal & GRC leadership a defensible picture of program health. Flex into audit and assurance work during peak certification periods, and own inbound customer and investor compliance diligence questionnaires. Ideally you'd have: 5+ years building or operating ethics and c

About the Team The Industry Marketing team helps OpenAI bring frontier AI to the industries where it can create meaningful, measurable impact. We work across Product, GTM, Communications, Partnerships, Policy, Security, and Research to translate model and product capabilities into industry narratives, field motions, customer proof, and launch programs that help enterprises adopt AI responsibly. About the Role As Product Marketing Manager, Cybersecurity, you will help define how OpenAI brings frontier AI to cyber defenders. This role sits at the center of Daybreak, OpenAI’s cybersecurity initiative to help defenders see risk earlier, act sooner, and build software that is resilient by design. You will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior security leaders understand how OpenAI models, Trusted Access for Cyber, Codex Security, and related workflows can support real defensive work. We’re looking for a product marketer who combines strategic narrative, technical curiosity, enterprise go-to-market judgment, and program leadership. The right person can turn fast-moving capabilities into clear positioning, credible assets, and practical field execution. In this role, you will: Own positioning and messaging for OpenAI’s cybersecurity offering, including Daybreak, Trusted Access for Cyber, Codex Security, and related product surfaces. Build field-ready assets for account directors, solutions engineers, security leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages. Translate frontier model capabilities into simple, accurate, and defensible go-to-market language for senior enterprise buyers and security practitioners. Partner with Product, Research, Security, Policy, Communications, Partnerships, and GTM to c

Job Title - Communications & Community Manager (Fashion & Lifestyle) Location - Jaipur, Rajasthan Job Type - Full Time, Work from Office Job Summary We are looking for a warm, organized, and creative Communications & Community Manager to be the voice of our brand. This role involves handling customer care across platforms, managing influencer collaborations, and executing gifting and barter programs. Key Responsibilities 1. Customer Care & Community Support • Respond promptly and professionally to customer queries via Instagram, WhatsApp, email, and website chat. • Maintain a positive brand tone and ensure every customer feels supported. • Track common customer feedback and share insights with the design and production teams. 2. Influencer Outreach & Relationship Building • Identify relevant influencers, stylists, and creators aligned with the brand’s aesthetic. • Reach out for collaborations, gifting, barter partnerships, and paid promotions. • Maintain an influencer database with engagement metrics, collaboration history, and posting commitments. • Build long-term relationships with influencers who genuinely connect with the brand. 3. Gifting & Barter Management • Coordinate selection of garments for gifting, ensuring sizing and preferences are correct. • Manage dispatches of PR packages and gifted orders with the logistics team. • Track all gifted items, expected deliverables, posting schedules, and performance metrics. • Ensure influencers post agreed-upon content and maintain follow-ups politely. 4. Content Coordination • Work with the social media team to share influencer content for reposting. • Identify UGC (user-generated content) opportunities to support brand storytelling. • Communicate upcoming campaigns, themes, and collection launches to creators. 5. Reporting & Organization • Maintain weekly trackers for customer queries, complaints, and their resolution time. • Prepare influencer collaboration reports including reach, engagement, and conversions. Sk

Coder is looking for an experienced Senior Technical Program Manager to lead and shape our most complex, high-stakes engineering programs. You'll operate with a high degree of autonomy, setting the standard for program execution across the organization and acting as a trusted partner to senior engineering and product leadership. The role sits at the intersection of strategy and execution: you'll own the definition, cross-functional planning, and delivery of initiatives that span multiple teams and systems, and give leadership the visibility they need to steer. What you'll do here Own engineering programs end to end, from definition through delivery and iteration, across teams that don't report to one another Own scope, milestones, timelines, dependencies, and risk, driving trade-offs to a written decision and holding accountability for delivery Work hands-on with engineers and product managers, close enough to the work to influence architectural and interface decisions Serve as the central coordination point across engineering, product, design, security, and go-to-market Run the operating cadence and deliver crisp updates on program health, risks, and trade-offs to technical, executive, and customer stakeholders Improve engineering productivity through better tooling and light-weight process, including AI-native tooling and our own product What we're looking for 7+ years in technical program management, including complex multi-team programs where no single team owned the whole outcome Deep technical intuition—you can read a design doc, ask the question that exposes the unstated assumption, and argue sequencing with a staff engineer A track record of delivering at scale, including ownership of a dated external commitment such as a GA, a launch, or a regulated enterprise deadline Strong organizational influence; you set the agenda with minimal oversight and move teams that don't report to you, without being slowed down by ambiguity or competing priorities Excellent ve

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Customer expansion is one of Vanta's highest-priority growth levers, and this role sits at the center of it. As the Revenue Enablement Manager supporting Account Management, you'll operate as a strategic thought partner to AM leadership and the broader Revenue organization — designing and leading the programs that make Account Managers more effective, equip them to drive expansion, and help them operate as a unified front with the Account Executive team. This is a high-autonomy role that connects data, business priorities, and cross-functional expertise to directly influence AM performance and expansion outcomes, and you'll be the architect of a consistent, repeatable expansion motion that defines how Vanta shows up across the full customer lifecycle. What you’ll do as a Revenue Enablement Manager at Vanta: Serve as a strategic partner to the Head of Global Account Management and AM leaders, building a deep understanding of the global AM business and proactively identifying where enablement can drive measurable impact. Independently identify performance trends, capability gaps, and organizational priorities by combining data analysis with field insights and stakeholder input, conducting ongoing needs assessments with AM and AE leadership to surface whitespace opportunities and prioritize enablement investments. Shape and maintain the AM enablement strategy and roadmap — including playbooks, skill-based training, and certifications — in alignment with the broader Revenue organization's priorities, accelerating account growth and improving net revenue retention (NRR). Design, launch, and measure strategic enablement programs that

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations. This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through. You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption. Own integrated technical roadma

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations. This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through. You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption. Own integrated technical roadma

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. About the Role We are seeking a Government Marketing Manager to lead marketing campaigns and programs for OpenAI’s government business, OpenAI for Government. This role will define how we communicate the impact of our work with governments and public institutions, turning technical products and partnership outcomes into clear stories that show how AI can help public servants better serve people and communities. The ideal candidate has experience working with government entities and leading in complex, multi-stakeholder environments. They bring strong strategic and creative judgment, translate technology and policy priorities for diverse audiences, and build trust and engagement across paid, owned, and earned channels. In this role, you will: Build the OpenAI for Government Narrative and Brand: Build a distinct government narrative aligned with the OpenAI brand, centered on mission outcomes, public servants, security, and responsible deployment. Build a Government Storytelling Engine: Create a repeatable process to source, prioritize, approve, and refresh customer stories, public use cases, metrics, and quotes for web, video, social, sales, eve

As Engineering Manager for Code Security, you'll lead a team of engineers building Infrastructure as Code and Secrets protection - one of the fastest-growing areas inside Datadog's security business, with a strong roadmap and real customer problems to solve. You'll partner closely with Product Management and User Experience to shape how the team delivers, stay hands-on with the technical work, and bring AI deeply into how your engineers build. The organization is still young, which means real room to shape its direction and grow into broader scope as it does. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Lead and grow a team of engineers building Datadog's Infrastructure as Code and Secrets security products Own the team's roadmap, staffing, and delivery, partnering closely with Product Management and User Experience Stay hands-on: contribute to code review, weigh in on design decisions, and participate in the on-call rotation Bring AI deeply into how the team builds, from adopting agentic coding tools to rethinking workflows around them Coach engineers at every level, giving direct feedback and helping them grow their scope and careers Keep the team's projects and programs organized as priorities shift across a fast-growing area Who You Are: You've managed software engineers for 2+ years, with a track record of shipping through your team You bring a strong technical background you can draw on in day-to-day roadmap and design conversations You're comfortable staying close to the work - reviewing code and unblocking technical decisions alongside your team You've integrated AI agents into how you and your team deliver code, not just experimented with them You keep projects and programs organized, even as priorities and scope shift &n

Field Marketing Manager, Mexico MKTQ127R3 As the Field Marketing Manager for Mexico, you will be the strategic bridge between marketing and sales for one of Databricks’ fastest-growing markets in LATAM. You will own how marketing translates into pipeline and revenue for Mexico—turning customer insights, sales priorities, and global programs into local, full-funnel demand. Reporting to the Director of Americas Field Marketing, you will be accountable for building a predictable, data-driven field marketing engine that accelerates sales success in the region. Impact Statement (What success looks like in 12–24 months) Consistently meet or exceed agreed marketing-sourced pipeline and revenue contribution targets for the Mexico business, with clear accountability for lead-to-opportunity and opportunity-to-close conversion. Establish an integrated, full-funnel field marketing engine that reliably converts priority accounts from awareness to active pipeline, improving lead-to-opportunity conversion rates and deal velocity versus baseline. Evolve field marketing in Mexico from event-centric execution to scalable, repeatable demand-generation motions that measurably increase sourced and influenced pipeline across priority industries and account tiers. Build a tight, trusted partnership with Mexico sales leadership where field marketing plans are co-created, embedded in territory/account plans, and reflected in higher engagement with marketing programs and stronger forecast confidence. Improve lead management performance from field programs (speed-to-lead, routing accuracy, and follow-up quality), resulting in higher conversion rates at each stage of the funnel. Increase the ROI of Mexico marketing investments by using attribution and performance data to reallocate budget toward the highest-performing channels and programs, generating more pipeline and revenue per dollar spent. What we look for 6+ years of B2B marketing experience, including 2–4 years in field marketing or a c

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Trustpilot is at a very exciting stage in our journey, and we’d like you to join us at this pivotal moment as we enter a new period of growth with a renewed strategic direction. The Marketing Manager is a critical role in helping us achieve our ambitions and vision to create an independent currency of trust in our key markets. You will be a key member of the Regional Marketing team, and will help build: Strategies that attract customers and drive revenue at scale, working closely with global Marketing teams.Omni-channel programs and campaigns and events targeting our prospects and working with our Commercial partners to optimise conversion. Expertise in market nuances and local insight, being natives in the markets we represent. The full marketing mix in each market fulfilling the plans and ambitions for that market and a consistent brand narrative. This role will help develop our acquisition marketing strategy to deliver value and growth in our prospect marketing strategies across the UK. You will be responsible for leading impactful and commercially focused campaigns aimed at increasing brand awareness, engagement and lead generation across our key segments. You will lead our events strategy including strategy & execution of third-party sponsored events, roundtables and Trustpilot owned events. What you'll be doing: Own and deliver multi-channel demand generation campaigns with a strong focus on brand messaging and ROI - including email, events, digital and content. Own the UK events strategy across owned and third party events. This includes negotiating sponsorship packages, organising roundtable eve

MongoDB’s Security Product Management team is seeking a Staff Product Manager to own security, compliance, and public sector product strategy within Atlas for Government (A4G). In this role, you will be a key member of the security product management team, helping make data security a market differentiator that enables MongoDB to win in enterprise and regulated industries. You will lead product strategy and execution for capabilities and programs that support federal compliance requirements and broader regulated-industry needs. You will work across Engineering, Compliance, Legal, Security, and Go-to-Market teams to translate complex regulatory and customer requirements into clear product investments, roadmaps, and outcomes. This role is suited for a candidate who can orchestrate multiple interlinked product areas, own cross-team product and architectural trade-offs, and align senior stakeholders around multi-year bets. You will be expected to identify opportunities and dependencies that cut across team boundaries, bring clarity to ambiguous problem spaces, and establish reusable ways of working that help MongoDB deliver secure, compliant platform capabilities for public sector and other regulated markets. You will partner closely with senior engineering and business leaders to evaluate trade-offs, sequence investments, and bring clarity to decisions that balance customer impact, execution risk, and long-term business value. This role can be based out of of our offices or remotely in the United States. The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Person on US Soil. Responsibilities Security and Compliance Product Strategy Own the public sector compliance roadm