Customer Programs Manager Jobs

Software Engineering Manager, Vertical Lift Company: The Boeing Company The Boeing Company is looking for a Software Engineering Manager to join our Vertical Lift software team located in Ridley Park, PA . As a part of our dynamic team, you will have the opportunity to creatively solve complex technical problems on multiple Boeing programs, including the V-22 Osprey, the H-47 Chinook , and other Vertical Lift and aerospace platforms. As a Software Engineering Manager at Boeing, you will lead and support a diverse team of software development engineers. This is a unique opportunity to manage full lifecycle software development for the most sophisticated military and commercial platforms in the world. The successful candidate will lead a software engineering team responsible for software and test development for a Vertical Lift platform. Our teams develop mission, vehicle, and flight control software, as well as modeling, simulation, testing, and analysis, for the V-22 Osprey and H-47 Chinook aircraft. We also support software projects throughout The Boeing Company. Responsibilities include integrating team activities with the other Integrated Product Teams (IPTs) and across numerous programs; managing successful projects, day-to-day work assignments, staffing, personnel development, skills management, and team training. The lifecycle of the team’s products spans all activities from proposal development through aircraft fielding and resolution of field issues. Additional responsibilities include maintaining overall tools and processes, supporting ongoing process improvements, and coordinating software customer interface. The manager also provides oversight of technical issues/s

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role People Programs at Ramp builds the programs that shape how employees experience the company day to day; from someone's first week to the moments that define Ramp's culture company-wide. As Ramp scales, we need someone dedicated to building that function and taking our foundations to the next level. In this role, you'll own programs like onboarding, manager enablement, engagement surveys, and the company-wide culture and recognition programs that shape how Ramp works, to name a few. You'll work closely with People Business Partners, People Operations, and Comms to make these programs land and thrive. This work is high impact and high visibility. This is a hands-on, build-from-scratch role for someone with strong judgment who owns things fully. What You'll Do Build your own roadmap by pulling signal from engagement survey results, PBP and manager input, and People Ops, then make the call on what to build, improve, delegate, or stop. Own onboarding effectiveness — from pre-start through the first week — so every new hire's first experien

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Principal Program Manager, you will deliver large projects or programs and drive new service opportunities, working with both customers as well as internal stakeholders. You will be the overall Program Lead for a large customer acting as a trusted advisor to C-Suite and/or Executive Sponsor of the Program, collaborate with internal stakeholders to craft the vision, develop the strategy, build the roadmap of use cases, build program/project plan, proactively mitigate risks and execute on delivering customer value. AS A PRINCIPAL PROGRAM MANAGER, YOU WILL: Be a program management expert on all aspects of the Snowflake implementation and variety of project and services types, bringing multi-threaded initiatives together in an efficient manner Deliver Fixed Fee and highly scoped projects on time. Own project governance for budget and revenue reconciliation. Lead large data migrations and code conversion efforts. Able to successfully drive to scope clarity with project teams and customer stakeholders. Familiar with Agentic AI and modern AI technology implementation. Be the driving force in - project execution, use case identification, roadmapping, risk analysis for the customer Drive planning and all aspects of execution of the program plan, working collaboratively with all

Job Title Product Manager, Upstream Marketing – Advanced Imaging (Plymouth, MN / Bedford, MA) Job Description Product Manager, Upstream Marketing – Advanced Imaging (Plymouth, MN / Bedford, MA) Drive upstream marketing for sustaining and lifecycle programs for Advanced Imaging portfolio (hardware, software, and catheter), and support execution of selected next generation programs, by representing the voice of the customer and partnering with Sr. Product Managers, Engineering, Regulatory, and Quality to add business and customer value in procedures for coronary artery disease. Your role: Manage product lifecycle changes across the sustaining portfolio, including component obsolescence, cost-reduction initiatives, corrective and preventive actions (CAPA), and incremental product improvements or regional updates. Monitor portfolio economics and prioritize actions that maintain the performance, reliability, and clinical value of HyperVue Advanced Imaging solutions. Manage the software sustaining backlog and release roadmap for Advanced Imaging on the HyperVue platform, in alignment with Sr. Product Manager priorities. Coordinate software releases addressing defects, cybersecurity updates, usability improvements, and other needs associated with released product. Support execution of selected next-generation programs by contributing customer, market, and competitive insights to product line strategy, technology roadmaps, and product requirements. Partner with Senior Product Managers and cross-functional teams to evaluate trade-offs, maintain alignment with portfolio priorities, and advance defined program deliverables. You're the right fit if: You’ve acquired 2+ years of related experience with a bachelor’s degree in business, marketing, engineering, or a relate

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are looking for a Technical Program Manager to lead Harvey's highest-priority company programs across the organization and technology stack. You will partner with engineering, product, and business leaders to turn ambiguous problems into clear plans and drive execution from scoping through launch and measurable impact. Your portfolio will evolve with company priorities, spanning areas such as AI infrastructure, developer productivity, and customer-facing products. You will go deep technically, align teams on tradeoffs and dependencies, and bring the right people together to deliver outcomes that no single team can achieve alone. What You'll Do Own end-to-end execution of critical company programs, working with engineering, product, and business leaders to define out

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You’ll Do As a Partnership Manager Hybrid SMB, you’ll drive growth and impact by managing a defined territory, building lasting customer relationships, and delivering innovative solutions to K-12 clients. In this role you will: Cultivate new and long-term customer relationships, identifying key contacts and conducting impactful meetings. Expand existing programs and add new implementations through strategic cross-selling of Edmentum’s full portfolio. Navigate complex sales cycles and influence high-level decision makers to close deals. Prepare and deliver compelling sales presentations tailored to customer needs. Develop and execute a strategic territory plan to achieve ambitious objectives. Stay informed on funding options and market trends to maximize opportunities. Maintain accurate sales activity and forecasts in CRM systems. Ensure compliance with company policies and contribute to a culture of excellence. Who You Are You have a bachelor’s degree or equivalent experience in K-12 education. You bring at least two years of sales experience, including presentations and outreach. You are skilled in using CRM systems and managing client relationships. You possess strong communication, presentation, and time management skills. You are adept at articulating technical concepts and translating customer needs into solutions. You have a solid understanding of education and software markets. You excel at planning, organization, and multitasking. You are willing to travel

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You’ll Do As a Partnership Manager Hybrid SMB, you’ll drive growth and impact by managing a defined territory, building lasting customer relationships, and delivering innovative solutions to K-12 clients. In this role you will: Cultivate new and long-term customer relationships, identifying key contacts and conducting impactful meetings. Expand existing programs and add new implementations through strategic cross-selling of Edmentum’s full portfolio. Navigate complex sales cycles and influence high-level decision makers to close deals. Prepare and deliver compelling sales presentations tailored to customer needs. Develop and execute a strategic territory plan to achieve ambitious objectives. Stay informed on funding options and market trends to maximize opportunities. Maintain accurate sales activity and forecasts in CRM systems. Ensure compliance with company policies and contribute to a culture of excellence. Who You Are You have a bachelor’s degree or equivalent experience in K-12 education. You bring at least two years of sales experience, including presentations and outreach. You are skilled in using CRM systems and managing client relationships. You possess strong communication, presentation, and time management skills. You are adept at articulating technical concepts and translating customer needs into solutions. You have a solid understanding of education and software markets. You excel at planning, organization, and multitasking. You are willing to travel

About the team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for businesses to connect with customers in new ways. The Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the role As Japan Ads Marketing Manager, you will help build OpenAI’s advertising business in Japan, with a primary focus on growing small and medium-sized advertisers. This is a hands-on, zero-to-one opportunity to establish the programs, agency engagement, and local marketing approaches that will shape our growth in Japan. You will own the market’s SMB growth strategy and revenue outcomes across acquisition, activation, retention, and expansion—translating a deep understanding of Japanese businesses into programs that help advertisers succeed. You will also partner with Sales and global marketing teams to support large-advertiser engagement through events, activations, and coordinated market initiatives. You will bring local insight to global teams and adapt global capabilities to the needs of the Japanese market. In this role, you will Own SMB revenue and growth goals in Japan, translating market opportunities into a focused strategy and measurable marketing programs. Build acquisition, onboarding, activation, and lifecycle programs that help SMBs launch successfully, see value, and grow their advertising investment. Identify priority customer segments, verticals, and growth opportunities through customer insight, market analysis, and experimentation. Recruit, engage, and grow SMB-focuse

About the Team Our mission is to promote growth in local economies by building connections with businesses across the nation and expanding access to the DoorDash platform. The DoorDash for Business Client Success Team drives product adoption, usage, and expansion across our longtail unmanaged customers with a focus on onboarding and new use-case development. Our team is client facing while also leveraging a one-to-many, tech-touch model: lifecycle campaigns, group training,and automation, leveraging customer signals. The goal is to accelerate product stickiness and unlock growth at scale. Client Success is a great place to build both hard and soft skills, including consultative product expertise, data-driven decision making, and cross-functional collaboration, as the link between what customers need and what we build. About the Role Scaled Client Success Managers own product adoption, education, and onboarding for a pooled segment of our longtail unmanaged customers in North America. You'll be a proactive, solutions-oriented partner who delivers enablement and activation at scale through digital-first programs and remaining client facing while you introduce new products and features and help customers get more out of the ones they already use. Reporting to the Manager, Client Success, you'll partner with S&O (Strategy & Operations), Analytics, and Product to turn insights into programs that unlock value across a large book of customers. We're making a big bet that there's significant untapped potential in our self-service accounts. As part of a growing team, you'll help refine and scale our customer onboarding and activation motion while growing alongside the function. You’re excited about this opportunity because you will… Support a pooled segment of customers through a one-to-many model, prioritizing outreach by signal rather than account by account Own customer education and onboarding programs at scale: group training sessions, email campaigns, and lifec

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking an experienced Procurement Center of Excellence Manager to join our Global Supply Chain Team. In this role, you will enable Procurement best practices through process standardization and continuous improvement initiatives. You will develop strategic business partnership relationships and execute comprehensive strategies to support business growth and deliver operational excellence. Responsibilities: Partner with Global Supply Management (GSM) and cross-functional stakeholders to embed procurement standards into tooling and operational workflows Drive continuous improvement initiatives leveraging technology, insights, and leading best practices to enhance procurement effectiveness and user experience Operationalize policies through smart automation; designing intuitive workflows that reduce friction and maintain compliance Lead training and change management efforts for cross functional stakeholders; using customer insights to drive change management Maintain documentation for procurement workflows and best practices across the organization Serve as an advisor and partner to the business, providing subject matter expertise on procurement policies, training, and compliance requirements Implement supplier relationship management (SRM) programs and KPIs to drive optimal performance and risk mitigation Lead the end-to-end development and enhancement of procurement workflows; leveraging AI and automation to guide end users through intuitiveness design Excellent communication and interpersonal skills, with the ability to influence at all levels of the organization Strong analytical and ability to interpret data, identify trends, and make data-driven decisions Strong project management skills, with the ability to lead multiple projects simultaneously Suppo

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Demand Generation Manager to join our team. This is a Hybrid or Remote role, reporting to the Director, Marketing Campaigns in the Marketing department. A Demand Generation Manager drives revenue growth by developing and executing full-funnel, multi-channel campaigns designed to generate pipeline, accelerate deals, and expand existing accounts through cross-sell and upsell motions. They serve as a cross-functional connective tissue between Product Marketing, Sales Development, Field Marketing, and Partner Marketing teams, ensuring programs, messaging, and assets are tightly aligned to funnel stage, audience segment, and sales follow-up workflows. Underpinning all execution is a data-driven mindset: they own campaign performance reporting, partner with analytics teams to build dashboards against core KPIs, and continuously optimize tactics based on conversion rates, pipeline contribution, and

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring that artificial intelligence benefits all of humanity. We help people understand what AI makes possible through the experiences of the people, communities, and customers using it. We work closely with Social, Community, Communications, Creative, Production, and other teams to bring those experiences to life. Our work connects human stories with integrated marketing programs that build understanding and inspiration with our key audience. About the Role We’re looking for an Integrated Marketing Manager to identify and curate the strongest proof points of AI’s impact—across people, communities, and society—and turn them into stories and programs that resonate. You’ll be a builder and storyteller with the curiosity to uncover an extraordinary story and the initiative to make something of it. You’ll seek out people using AI in meaningful ways, build relationships, understand what has changed for them, and help them share their experiences in their own voices. Working deeply with Social, Community, and Communications, you’ll shape stories together and build the programs, content, and distribution plans that help them travel. That could mean developing a recurring story series, bringing a community’s experience to a national audience, or turning a customer story into a program that invites others to participate. You’ll combine strong editorial instincts with integrated marketing leadership, taking work from discovery and a clear brief through production, launch, and measurement. The ideal candidate is equally comfortable shaping an ambitious idea, facilitating a conversation with a story participant, and organizing the people and resources needed to bring a program to life. In this role, you will: Find the strongest proof points: Proactively discover people, communities, and customers using AI in meaningful ways. Evaluate the evidence, human significance, and audienc

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes. Expectations/ Requirements: -6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains. -The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives. -Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures. -Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules. -Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development. -Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives. -Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas. -Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness. -Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms. -Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements. Must Have: -Should have good

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You’ll Do Events are where Edmentum’s mission comes to life. As our Sr. Marketing Manager, Events, you will own our national and regional event portfolio from strategy through showtime: deciding where Edmentum shows up, delivering flagship conferences that make an impression, and proving the impact of every investment. You will be the connector who brings Marketing, Sales, and our agency partners together to turn events into one of our most powerful growth engines, driving high-impact event programs and amplifying the event experience through partnership activations. In this role you will: Shape Edmentum’s national event strategy end to end, from choosing the events we invest in to delivering standout flagship conferences – elevating event experiences that expand the impact beyond the day Empower regional sales teams with scalable playbooks, toolkits, and standards that make every local activation a success Own the events budget, negotiate with venues, vendors, and our event agency, and build the ROI story that guides future investment Rally Creative, Content, Product Marketing, Demand Generation, Sales, and Operations around cohesive, high-impact event delivery Turn every event into fuel for growth by ensuring fast, high-quality lead handoff to Sales and codifying learnings into repeatable playbooks Curate and expand Edmentum’s event presence by working with strategic partners to bring our brand to life Tell the performance story, reporting event ROI to marketing

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is in a critical phase of growth, and paid social is one of the fastest ways we reach new businesses. This role owns the day-to-day of Meta, LinkedIn, and TikTok ads: building campaigns, getting them live, and tuning them once they’re running. You’ll help set where budget flows, drive what we test next, and decide what gets killed. You’ll work alongside an experienced marketing team with the creative, analytical, and technical resources to deliver on ambitious growth goals. This is a key role in which you’ll be uniquely positioned to contribute to Ramp’s growth by helping operate some of our fastest-growing demand generation channels. What You'll Do Help operate our paid Meta, LinkedIn, and TikTok programs, including hands-on campaign setup, targeting, budgets, tracking, QA, reporting, and daily optimization. Translate performance data into clear recommendations for creative, targeting, and testing. Own smaller campaigns and product launches end to end, from stakeholder alignment and briefing through build, deployment post-launch