Customer Reliability Engineer Jobs

The MongoDB Customer Observability Team is a diverse group of contributors working together to help our users manage MongoDB at global scale. The team is responsible for MongoDB Atlas: our database-as-a-service offering and fastest-growing product, which allows users to deploy…

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance,…

About the Team Customer education helps customers and partners build the practical skills and confidence to use AI and OpenAI products safely and effectively. The team focuses on role- and skill-based learning paths, practical content, and product experiences that accelerate…

ABOUT THE TEAM The Systems Engineering team in Rubrik's Developer Platform organization owns the reliability of Rubrik Cloud Data Management (CDM) and RSC-P products. Our customers trust Rubrik to recover their data on the worst day of their year. We make sure the software holds…

As Scale's product portfolio and customer base expand, we are seeking skilled DevOps Engineers, Public Sector to be at the forefront of building out and enhancing our CI/CD pipelines. You will play a crucial role in streamlining our Software Development Life Cycle (SDLC) through…

About the Team Revenue Platform sits at the intersection of customer experience, financial precision, and enterprise-grade reliability. We build both end-user experiences and the underlying platform capabilities that power invoicing, billing, payments, and revenue recognition…

THE ROLE As a Technical Support Engineer for P

Technical Services Engineer, Portworx (Shift: Monday - Friday from 9:00 AM - 6:00 PM PST) at Everpure in Santa Clara, California, United States. $137K – $207K/yr.

Technical Support Engineer at incident.io in London, London, United Kingdom. Full-time · Remote · £80K – £107K/yr.

Technical Support Engineer at incident.io in San Francisco, California, United States. Full-time · $150K – $200K/yr.

Solutions Reliability Specialist – Post-Deployment System Reliability Location: Flexible (approximately 50% travel to customer sites required) About the Role The Solutions Reliability Specialist is responsible for independently assessing, managing, and improving the reliability…

Software Engineer, Cloud Infrastructure at Sierra in San Francisco, CA, United States. Full-time · On-site · $230K – $390K/yr.

Software Engineer, Admin Experience at Sierra in San Francisco, CA, United States. Full-time · On-site · $230K – $390K/yr.

Role Summary We have an opening for a Senior Software Engineer on our Infrastructure Team, with specific focus on Observability - both internal and customer-facing . This is an opportunity to join a mission-critical engineering team that is driving the productivity and…

Software Engineer, Inference at Sierra in San Francisco, CA, United States. Full-time · On-site · $230K – $390K/yr.