Developer Experience Lead Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Responsibilities In this role, you will: Work on messaging email cases submitted by both individual developers and major brands. Assist customers with troubleshooting message

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading! Responsibilities In this role, you will: Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat. Assess the nature of product or service issues and resolve a variety of complex support problems. Log customer interactions and tag/categorize issues accordingly. Resolve a monthly volume of tickets consistent Be the point of escalation for middle complex is

Build quality into every product and help shape the future of AI-powered software. As a quality engineer at Gallup, you'll help deliver software our clients can trust by partnering with product managers, software engineers, designers and fellow quality engineers to ensure quality in every stage of the software development life cycle. Rather than simply executing test cases, you'll apply systems thinking to identify risks, develop thoughtful validation strategies and help ensure every release delivers an exceptional customer experience. As Gallup continues to expand its AI-powered products, you'll also have opportunities to contribute to testing intelligent workflows and emerging AI capabilities. What You’ll Do Develop a deep understanding of product features, customer workflows, system interactions, APIs, data flows, integrations and technical dependencies to identify quality risks and determine the most effective validation strategy Collaborate within Gallup's Product Operating Model alongside product managers, software engineers, designers and fellow quality engineers to ensure quality in every stage of product development Design, execute and maintain manual and automated tests across user interfaces, APIs, integrations and end-to-end workflows Develop and maintain automated test suites using Playwright or comparable modern automation frameworks Perform exploratory, regression, smoke and end-to-end testing to uncover system risks and validate critical customer experiences Integrate automated tests into CI/CD pipelines to provide fast, reliable feedback throughout development Troubleshoot automation failures and partner with engineering teams to improve test stability, reliability and automation coverage Create and maintain test plans and traceability that reflect product intent, customer impact and overall validation strategy Support production validation and investigate customer-reported issues when needed Continuously improve quality engineering practices, autom

Location Qualifications: Bucharest (hybrid, 2 days in the office) About the position As an AI Engineer at Showpad, you will contribute to our AI and machine learning initiatives, working closely with cross-functional teams to develop and implement AI technologies that align with our business goals. You'll collaborate with experienced engineers to build impactful solutions and grow your expertise in a fast-moving space. You'll work with state-of-the-art technologies such as LLM models like LLama 3/3.1, Claude models, AWS Bedrock, AWS Sagemaker, and AWS OpenSearch. Our primary languages are Python, TypeScript, and Kotlin. The AI and Generative AI space is evolving rapidly, and so are we — we continuously update to the newest models, track emerging techniques, and engage in extensive experimentation with prompt engineering. Key Responsibilities Design, develop, and maintain AI models to solve complex business problems Contribute to projects from scoping through to release, under the guidance of senior engineers Support the performance and reliability of AI and machine learning systems Collaborate effectively across teams, sharing progress and surfacing blockers early Design, craft, and optimize prompts that guide our AI systems to generate accurate, informative, and creative outputs Contribute to engineering and product discussions, bringing fresh perspectives. Are you our next AI Engineer? Must haves Educational background in Computer Science, Machine Learning, AI, or a related field — or equivalent knowledge gained through hands-on experience Experience developing and implementing AI models and algorithms Good knowledge of Python Hands-on experience working with LLMs and other Generative AI models Experience working with AWS or other cloud providers Strong problem-solving skills and the ability to think critically and creatively Good communication and collaboration skills Nice to haves Experience building retrieval augmented generation (RAG) systems Experience with s

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Billing Operations Analyst. Twilio is looking for a talented and results driven person who is passionate about work, savvy about billing and pricing from the business view not only financial and who lives the Twilio Magic They also have: Outstanding communication skills, both written and verbal, and ability to advocate for a position while maintaining a collaborative, and open-minded approach. You should be someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, with zealous attention to detail, good judgment, and is dedicated to providing excellent customer service. Responsibilities In this role you’ll: Maintain Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial

About the Team The mission of our Consumer Retention Marketing team is to build lasting relationships with our customers as soon as they engage with DoorDash by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products, merchants, and deals that are relevant to them. Within the broader Consumer Retention Marketing team, the Consumer Promotions Strategy team blends data analytics with strategy to create value for our consumers by launching promotional campaigns that engage and inspire our consumers. About the Role As a Consumer Promotions Strategy Associate Manager, you will create integrated promotional strategies that accelerate consumer acquisition, engagement, and retention. You will own the execution of promotional campaigns and work to improve them through testing and experimentation, informed through ongoing analysis of customer data. You will report to one of the Managers of the Consumer Promotions Strategy team within our Consumer Retention Marketing team. You’re excited about this opportunity because you will… Identify consumer cohort trends, and suggest areas to intervene within the customer lifecycle Work with complex data sets to develop strategic, analysis-motivated consumer pricing and promotions plans Develop a first-of-its-kind promotions playbook for our Strategic Bets workstream that aggregates and balances goals across key stakeholders Analyze campaign results to identify drivers of performance and opportunities to iterate on test structure Partner with our Retention Marketing and Strategy & Operations teams to test and manage multiple consumer promotions across hundreds of geographies across the U.S. Partner with BI and Engineering to create ETLs and ensure dynamic events and data are properly routed to our CRM platform Establish a strong working relationship with cross functional stakeholders in our Retention, Product, Tech & Op

About Graphcore At Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary We are looking for an experienced Silicon Test Engineer to join our Product Test and Diagnosis Department (PTD). This is a pivotal role and will involve building a team of engineers to develop System Level Test (SLT) capability within the company. Working closely with a cross-functional team you will implement SLT tests for a family of next generation AI Processors. The ideal candidate should have a focus on quality and demonstrate a good understanding of the importance of production test on the success of a product. T hey will have a proven Functional Test or ATE Test Engineering background, and will have a pragmatic, hands-on and flexible approach to a fast-changing environment. The Team The Product Test and Diagnostics team’s role is to detect and manage hardware defects that arise from the manufacture and use of our products. This covers chips, boards and finished systems and takes place both in the manufacturing sites and in the field. Responsibilities and Duties Managing a team of

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next People Generalist. About the job This position is needed to support delivery of People priorities. This role supports our Go to Market and Marketing organizations, comprising over 2,500 employees. You will be an integral part of the People Generalists team, reporting to the Global People Generalists Manager, and partnering closely with and supporting the work of international and functional HRBPs and COEs across the People team. Twilio is looking for a People Generalist who lives the Twilio Magic and has a demonstrated track record of providing advice and assistance with HR queries in a wide variety of areas including benefits & compensation, offboarding, global mobility and employee relations. Responsibilities In this role, you’ll: Partner with the HRBP team supporting our GTM and Marketing functions to support program roll-outs and on-going process execution Analyse HR data and trends acros

The Position Cleo is looking for a Customer Success Associate that will work directly with existing customers and the CSM team to ensure a smooth onboarding, implementation, and renewal process. This intelligent, empathic, and high energy individual will hold responsibility within the CSM team who serve as the primary customer facing resource for all new and existing customers. Superb ability to interface with Customers, Sales, Services, Support, and Products Team is required. What You Will Be Doing Uphold Cleo’s Customer Success strategy and processes Adopt existing, and develop new, methodologies and best practices Own day-to-day interactions between Cleo and a subset of customers through 1:1 and 1:many tech touch communications Manage and facilitate cross-sell/upsell opportunities sourced within the broader Customer Experience organization. Analyze and report on customer usage data, adoption, and project status Oversee customer lifecycle processes/touch points and take clients on an optimal customer journey Drive the customer escalation process Develop ways for Customer Success to deeply understand our customers’ objectives Escalate issues appropriately to Services, Support, Product, etc. Keep accurate records, including documented customer service actions and discussions. Ensure that 100% of interactions are accurately recorded and follow ups scheduled Requirements 3-4 years working at an Enterprise Software and/or SaaS Company in a Customer Success, technical account management or a related field Strong written and verbal communications ability Proven ability to work in an environment with limited processes Experience with Open-Source solutions Experience working in a company selling applications, middleware, database, data warehouse, data integration technology or big/fast data technologies Experience with annual subscription offerings Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment withou

How You’ll Do It Support the Facilities Manager in the operation of the Maintenance Department Monitor operation and proper use of all equipment and systems Control department budgets and spending Monitor the use and inventory of spare parts, maintenance supplies, and equipment Coach and develop the Facilities team and drive Associate engagement Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring Ensure that Facilities Associates and Porters are adequately trained, equipped, and engaged Delegate and follow-up on the completion of tasks Maintain safety, health, and environmental policies and procedures Ensure city, county, state, and federal regulations relating to the maintenance department are met What We’re Looking For 3&#43; years maintenance experience with at least 1 year of recent supervisor experience. High school diploma or equivalent Must have a clean driving record Excellent communication, time management and organization skills Energy and enthusiasm A high level of self-awareness, receptivity to change and integrity Ability to work in extreme weather conditions for extended periods of time Ability to lift items weighing up to 50 lb. Ability to stoop and bend Availability to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down ladders and stairs Salary for position $58,195 - $71,416 BENEFITS</

Business Analyst – Retail Energy Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent Drive impactful change across retail energy operations through insight-led consulting The Role As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives. What You’ll Do Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements Develop business requirement documents, user stories, and functional specifications Analyze current vs. future state processes and identify improvement opportunities Create process models, data models, and business architecture documentation Produce clear, high-quality deliverables including reports, presentations, and proposals What We’re Looking For Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care) Strong skills in requirements gathering, process mapping, and stakeholder engagement Ability to translate business needs into functional and technical specifications Experience producing structured consulting deliverables and documentation Experience with Complex Billing is a plus Bachelor’s degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environment Exposure to wholesale energy, settlements, or trading Familiarity with project delivery methodologies and lifecycle management Experience contributing to business cases, proposals, or pre-sales activities Basic scripting or technical understanding supporting system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting cultu

Leidos is hiring a Modeling and Simulation Engineer with an active TS/SCI clearance at Wright-Patterson Air Force Base, Ohio. The successful candidate will use strong technical capabilities and communication skills to collaborate with technical teams of engineers and scientists to develop, upgrade, and integrate models of threat systems in the air domain. Primary Responsibilities: Perform tasks related to the modeling of air-based system models using Simulink and MATLAB Perform tasks related to the integration of air-based system models into a large, many-on-many, real-time, C&#43;&#43; based simulation environment Collaborate with teams of government and contractor personnel Find, review, and assess available intelligence data to drive modeling decisions Test and evaluate models to ensure functionality before submitting to the customer Prepare model test and interface documentation in addition to other supporting documentation requested by the government customer Basic Qualifications: Bachelor’s degree in CS, CE, EE or a related field with 2&#43; years of applicable experience or an MS degree in CS, CE, EE, or a related field Experience with MATLAB/Simulink Experience with modeling and simulation (M&S) techniques Excellent English-language written and verbal communication. Strong emphasis on writing ability Great people skills and the desire to work with technical teams of engineers and scientists Ability to work independently and under deadlines in a mixed government-contractor environment To be considered, must have a current and active TS/SCI security clearance Preferred Qualifications: Experience working in the Intelligence Community, specifically with modeling and simulat

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The AI Engineer, People Technology is responsible for designing, developing, and deploying AI-powered solutions that transform work across the People Organization. This role combines software engineering, AI development, and HR domain expertise to build intelligent applications, automations, and agents that improve employee experiences, increase operational efficiency, and accelerate workforce transformation. The ideal candidate is a hands-on builder with demonstrated experience using AI Assisted Software Development Platforms to develop enterprise AI solutions. You must have successfully designed and deployed AI agents that collaborate across multiple platforms, systems, and business functions while operating within enterprise governance, security, and compliance standards. This role requires deep knowledge of HR technologies, including Workday, ServiceNow, and the Microsoft Copilot ecosystem, along with a passion for applying AI to solve complex business challenges. Key Responsibilities AI Product & Solution Development Experience with the end-to-end product lifecycle turning a vision into a roadmap while driving adoption and value delivery Design, develop, test, and deploy AI-powered products, applications, and intelligent workflow solution

Customer Success Architect (CSA) team provides technical expertise for the post-sales customer experience. Customer Success Architects are responsible for making sure that our customers are meeting their objectives. They are a vital component of our company’s success, working with customers, partners, and product teams to deliver success for our valued customers. CSA supports multiple post-sales roles including GTM, Support, & Product. What You Will Be Doing Sigma champion and product expert, customers will look to you for advice and expertise Advisor to our customers on technical best practices including Sigma best practices and patterns Performance and tuning Security including SSO, team organization, and row-level security Embedded and API access Related data products like CDW, ETL, and catalog tools Capture product feedback from customers and engage with the product team to improve our product roadmap Identify new use cases to grow accounts and find areas where Sigma can provide the most value to ensure renewals Cultivate customer references for the marketing team Design and develop software solutions for Business Intelligence and analytics products while providing technical expertise for post-sales customer success. Working directly with customers to understand business and technical requirements and implementing tailored analytics solutions in customer environments; advising customers on best practices for implementation, performance, security, embedded analytics, and API access; collaborating with Product Managers and Engineering teams to deliver and improve customer solutions; Documenting software and technical implementations; monitoring deployed solutions and troubleshooting complex technical issues; and learning product capabilities, release processes, and maintenance procedures to ensure successful customer outcomes. Qualifications We Need Minimum 10 years of business intelligence experien

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . We are looking for a Senior Customer Success Manager, Enterprise, to drive adoption and maximize the value of the Yext platform with a strong commitment to learning. You will be responsible for partnering with enterprise customers, understanding their priorities and pain points, and ensuring that they optimize their Yext investment. CSMs play an integral role in our business, working closely with sales, solution engineers, product management, and GTM teams. What You’ll Do Manage a portfolio of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction Be a trusted Partner: Build and maintain strong relationships with Yext customers, serving as their primary point of contact for all post-sales activities. Work with Yext Support, Product Management, Services, and GTM teams to share customer feedback and act as an internal advocate for our customers Be an expert on the Yext platform and products Drive Adoption and Optimization: Partner with customers to develop and execute strategic success plans, aligning Yext solutions with their business objectives and goals. Conduct regular reviews, provide progress updates related to reactive issues and proactive customer initiatives,