About the Team The Finance Platform & Technology team at OpenAI builds and scales the future-proof systems and data architecture that power our core financial operations. We enable business agility, compliance, and operational excellence across quote-to-cash, procure-to-pay, inventory, and asset management for both B2B and B2C. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows empowering smarter decisions, reliable reporting, and sustainable growth as OpenAI evolves About the Role We are looking for a Supply Chain Transformation Architect to redesign and modernize our end-to-end supply chain operations supporting robotics, consumer hardware, and data center infrastructure. This role sits at the intersection of process, systems, and data. Your primary focus will be transforming supply chain processes across planning, procurement, manufacturing, logistics, and fulfillment—then enabling those processes with the right systems architecture, data foundation, and AI-driven automation. You will help move the organization from manual, reactive operations to intelligent, data-driven supply chain execution. In this role you will: Lead End-to-End Supply Chain Transformation Evaluate and redesign core supply chain processes across demand planning, supply planning, procurement, manufacturing operations, logistics, and fulfillment. Identify operational bottlenecks, fragmented workflows, and manual processes that limit scalability. Build standardized process frameworks and operating models that support rapid scaling of hardware programs. Drive Operational Excellence Implement structured supply chain practices such as: S&OP / Integrated Business Planning Supply risk management Inventory optimization Supplier collaboration frameworks Logistics visibility and execution models Establish operational KPIs and governance to improve predictability, responsiveness, and resilience. Architect the Digital Supply Chain Tra
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About Capco Capco is a global business and technology consultancy dedicated to the financial services industry. We combine deep industry expertise with consulting and technology capabilities to help leading financial institutions solve complex challenges and deliver meaningful transformation. Across APAC and globally, we partner with banks and financial institutions on programmes spanning business transformation, digital and technology change, operating model transformation, regulatory change and large-scale programme delivery. At Capco, you'll work in a collaborative and entrepreneurial environment where people are trusted to take ownership, challenge conventional thinking and deliver tangible outcomes for our clients. Role Overview We are looking for an experienced PMO professional with a strong banking or financial services background to support and govern complex transformation programmes across our clients. You will bring a combination of programme governance, portfolio management and banking transformation experience, helping senior programme leadership maintain visibility and control across scope, financials, risks, dependencies, resources and delivery outcomes. The role may support transformation across banking domains such as Retail Banking, Private Banking & Wealth Management, Corporate & Transaction Banking, Payments, Capital Markets, Risk & Regulatory Change, or other areas of financial services. This is a client-facing role suited to someone who can go beyond PMO administration — bringing structure, insight and challenge to complex programmes and helping senior stakeholders make informed delivery decisions. What You'll Do Programme & Portfolio Governance Establish and maintain effective PMO governance, controls and delivery standards across complex banking transformation programmes. Support Programme Directors, Project Managers and senior stakeholders in maintaining effective oversight of programme performance. Coordinate governance foru
Help leading insurers rethink how underwriting, claims and operations work The Role Capco is growing its Insurance practice in Hong Kong and is looking for a Principal Consultant to lead transformation initiatives with major Life, Health and General Insurance clients across Hong Kong and APAC. This is an opportunity to work directly with senior insurance leaders to redesign operating models, transform underwriting and claims capabilities, modernise customer journeys, and unlock value through digital, automation, data and AI-enabled solutions. You will play a key role in shaping client outcomes, developing market propositions, and contributing to the continued growth of Capco’s Insurance practice. What You’ll Do Lead end-to-end transformation programmes across Life, Health and General Insurance clients throughout Hong Kong and APAC. Design future-state operating models, process improvements, and customer, underwriting and claims journey enhancements. Partner with senior stakeholders including COOs, Heads of Claims, Heads of Underwriting, Operations Leaders and Transformation Executives to deliver strategic change. Lead multidisciplinary teams across consulting, technology, operations, data and third-party vendors to achieve successful outcomes. Contribute to business development activities, market propositions, thought leadership and the growth of Capco’s Insurance capability. What We’re Looking For 8–12+ years of experience within consulting, insurance operations, underwriting, claims, transformation, or a related discipline. Strong understanding of insurance operating models, process optimisation, underwriting operations, claims operations and policy servicing. Proven experience delivering large-scale transformation programmes within regulated insurance environments. Ability to engage senior stakeholders and translate strategic objectives into practical, measurable delivery plans. Professional fluency in English; Cantonese and/or Mandarin language ski
Job Title: Business Analyst - Payments and Digital Journeys About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Locations - Pune / Hyderabad / Bengaluru / Mumbai / Chennai / Gurgaon Experience: 8+ Years Notice period –Immediate Mandate Skills: Business Analyst - Payments and Digital Journeys (Global Banking domain only) Please see JD below for BA - Payments: Business Analyst with 8+ years’ experience in Payments within Retail Banking , including global bank exposure (Global Banking experience preferred). Proven expertise in requirements elicitation, backlog management, and Agile delivery , with hands-on use of Jira and Confluence . Strong stakeholder management and communication skills , colla
Qui sommes-nous? Artefact est une nouvelle génération de cabinet de conseil spécialisée en Data dont plus de 1300 employés répartis sur 15 pays ont pour mission d’accompagner la transformation chez nos clients. Nous offrons une large gamme de solutions data-driven, que nous adaptions aux besoins spécifiques de nos clients, que ce soit des projets IA pour l'automatisation des process internes à chaque étape de leur chaîne de valeur, la création d'expériences consommateurs innovantes et personnalisées, le conseil en stratégie data et marketing digital jusqu'à la gestion du mix-média et plus encore ! La performance de nos services data repose sur une réelle expertise technologique en Intelligence Artificielle et des compétences métiers acquises auprès de plus de 1000 clients dans le monde, tels que AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix… La force d'Artefact repose sur un mix unique d'atouts: une connaissance des technologies de pointe en data, des méthodes agiles permettant de délivrer très rapidement les projets et des équipes composées des meilleurs experts dans leurs domaines (business consultants, data analysts, data scientists, ingénieurs data…). Responsabilités principales : Définition de stratégie autour de la Data et de l’IA Accompagner la transformation data de nos clients C-Levels dans leurs différents domaines d'activité : COMEX, marketing, digital, supply-chain, opérations, customer support, IT, etc. Faire preuvre d’agilité intellectuelle et de rigueur pour piloter des projets à haute valeur stratégique pour nos clients en vous appuyant sur l'expertise et les offres d'Artefact: Stratégie Data et IA Business case et valorisation (topline, bottomline, CSR, …) Gouvernance de la donnée & Operating Model Cadrage et déploiement de Cas d’usages data et IA Culture, gestion du changement & adoption autour de la data et IA Missions : Localisé dans des équipes chez le cli
The Business Dev Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval. Responsibilities: Work closely with technology, delivery and marketing teams working in an agile fashion to deliver new mobile products to market Collaborate with Technology, Digital Bank, Marketing and Finance to provide support in the development of mobile strategies. Provide hands-on project management to lead the design, development and deployment of mobile and online banking solutions. Assess technology trends, competitive landscape and customer device behavior and analytical trends to inform and track the best way of meeting customer needs and driving customer digital adoption and overall customer satisfaction Manage a business development team Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Ci
About Capco Capco is a global business and technology consultancy dedicated to the financial services industry. We combine deep industry expertise with consulting and technology capabilities to help leading financial institutions solve complex challenges and deliver meaningful transformation. Across APAC and globally, we partner with banks and financial institutions on programmes spanning business transformation, digital and technology change, operating model transformation, regulatory change and large-scale programme delivery. As we continue to grow our Malaysia practice, we are looking for people who want to work at the intersection of banking, transformation and consulting, taking on meaningful client challenges and helping shape the future of financial services. Role Overview We are looking for experienced Business Analysts and Senior Business Analysts with strong banking domain experience to support complex business and technology transformation initiatives across our financial services clients. You will work closely with business, product, operations and technology stakeholders to understand business challenges, analyze current-state processes and capabilities, define future-state requirements, and translate these into clear and actionable outcomes for delivery teams. We are particularly interested in candidates who have worked on banking transformation programmes within domains such as Retail Banking, Private Banking & Wealth Management, Corporate & Transaction Banking, Payments, Capital Markets or other banking products and functions. This role goes beyond requirements documentation. You will be expected to understand the business context and banking domain, challenge requirements where appropriate, connect business needs with technology solutions, and help drive transformation from initial discovery through implementation. What You'll Do Business Analysis & Requirements Management Lead and facilitate discovery sessions, workshops and stakeholder
Managing Principal – Finance Transformation Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Empower financial leadership through strategic transformation The Role Capco is seeking an experienced Managing Principal to lead our Finance Transformation capability within the FRRF practice. You will work with CFOs, Treasurers, and senior finance leaders across Tier 1 institutions to deliver large-scale transformation programmes that enhance the value of finance and treasury functions. This leadership role combines strategic oversight, client relationship management, and business development, guiding multidisciplinary teams to deliver innovative finance solutions that drive measurable impact. What You’ll Do Lead end-to-end finance transformation programmes spanning finance IT, operating model design, and process optimisation Shape strategic initiatives for CFOs and executive stakeholders, improving controls, efficiency, and financial insight (e.g. ICAAP, ILAAP, RRP) Oversee regulatory transformation programmes (e.g. Basel, IFRS, PRA), ensuring compliance and operational effectiveness Partner with technology and data teams to embed automation, cloud, and digital capabilities into finance functions Drive business growth through client development, leadership of delivery teams, and thought leadership What We’re Looking For Proven leadership in delivering complex finance transformation initiatives within consulting or financial services Deep understanding of finance operating models, controls, accounting processes, and regulatory change Strong commercial awareness with experience in business development and client relationship management Ability to lead multidisciplinary teams and support collaborative, high-performing environments Strong communication and stakeholder management skills, with credibility at executive level Bonus Points For Professional qualification (ACA, ACCA, CIMA) Experience leading regulatory chan
Managing Principal – Strategy & Digital Assets Location: New York City or Charlotte, NC | Practice Area: Banking & Payments | Type: Permanent Lead growth at the intersection of strategy, digital assets, banking and payments. The Role Capco is seeking a Managing Principal to help lead and grow our Strategy & Digital Assets business in the US, with a particular focus on Banking & Payments. This is a senior, commercially focused consulting leadership role with responsibility for business development, strategic account leadership, client relationships and delivery. You’ll build and grow senior client relationships, originate and convert new opportunities, lead priority accounts and provide executive leadership across complex client engagements. You’ll bring a strong point of view on how digital assets, digital money, tokenization and emerging payment infrastructure are changing banking and payments, combined with the commercial instincts and consulting experience to translate these developments into practical client opportunities and sustainable revenue growth. What You’ll Do Own and grow strategic Banking & Payments accounts, developing account strategies, executive relationships, pipelines and opportunities that translate into sustainable consulting revenue. Originate and lead the full sales lifecycle, from identifying client needs and shaping executive agendas through solution development, proposals, commercial negotiation and close. Act as a trusted advisor to senior executives on digital money, stablecoins, tokenized deposits, blockchain-enabled and cross-border payments, payment modernization, digital asset products and supporting operating models and infrastructure. Provide executive leadership across complex strategy and transformation engagements, maintaining accountability for client outcomes, delivery quality, commercial performance and senior stakeholder relationships. Help shape and execute Capco’s Digital Assets growth agenda by d
Principal Consultant – Finance Transformation Location: Edinburgh or Glasgow (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Empower finance leadership through strategic transformation The Role Capco is looking for Principal Consultants to join our growing Finance Transformation capability within the Finance, Risk, Regulatory & Financial Crime (FRRF) practice. You'll play a key role in helping CFOs, Treasurers, and senior finance leaders maximise the value of their finance and treasury functions through operating model redesign, process transformation, and strategic technology delivery. You'll also leverage approved AI tools and AI-enabled ways of working to improve analysis, accelerate insight generation, and enhance delivery while applying responsible AI practices and appropriate human oversight. What You'll Do Deliver finance transformation programmes spanning regulatory change (including Basel, IFRS, and PRA), finance technology, process optimisation, and operating model transformation, identifying opportunities to leverage AI-enabled workflows and automation. Partner with CFOs, Treasurers, and C-suite stakeholders to implement finance strategies, strengthen controls, and optimise regulatory reporting, including ICAAP, ILAAP, and Recovery and Resolution Planning (RRP). Define business requirements and manage end-to-end project delivery across finance, treasury, and regulatory change initiatives, ensuring appropriate governance where AI-assisted tools are utilised. Design and implement stress testing frameworks across credit, market, and liquidity risk to support regulatory compliance and strategic decision-making, using AI-enabled analysis where appropriate. Collaborate with technology teams to embed digital, automation, and AI-enabled solutions into finance processes, architecture, and operating models to improve efficiency and business outcomes. What We're Looking For Experience delivering finance transform
Principal Consultant – Finance Transformation Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Empower finance leadership through strategic transformation The Role Capco is looking for Principal Consultants to join our growing Finance Transformation capability within the Finance, Risk, Regulatory & Financial Crime (FRRF) practice. You'll play a key role in helping CFOs, Treasurers, and senior finance leaders maximise the value of their finance and treasury functions through operating model redesign, process transformation, and strategic technology delivery. You'll also leverage approved AI tools and AI-enabled ways of working to improve analysis, accelerate insight generation, and enhance delivery while applying responsible AI practices and appropriate human oversight. What You'll Do Deliver finance transformation programmes spanning regulatory change (including Basel, IFRS, and PRA), finance technology, process optimisation, and operating model transformation, identifying opportunities to leverage AI-enabled workflows and automation. Partner with CFOs, Treasurers, and C-suite stakeholders to implement finance strategies, strengthen controls, and optimise regulatory reporting, including ICAAP, ILAAP, and Recovery and Resolution Planning (RRP). Define business requirements and manage end-to-end project delivery across finance, treasury, and regulatory change initiatives, ensuring appropriate governance where AI-assisted tools are utilised. Design and implement stress testing frameworks across credit, market, and liquidity risk to support regulatory compliance and strategic decision-making, using AI-enabled analysis where appropriate. Collaborate with technology teams to embed digital, automation, and AI-enabled solutions into finance processes, architecture, and operating models to improve efficiency and business outcomes. What We're Looking For Experience delivering finance transformation programmes wit
Management Consultant – Finance Transformation (All Levels) Location: Edinburgh & Glasgow (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Drive transformation in the heart of financial services The Role Join Capco as a Finance Transformation Consultant and help leading financial institutions optimise their finance functions, adapt to regulatory change, and implement innovative technology solutions. You'll work on projects that demand problem-solving skills, stakeholder management, and a passion for delivering measurable outcomes, with a focus on finance process automation and optimisation. You'll also embrace AI-enabled ways of working, using approved AI tools and automation to improve delivery quality, accelerate insight generation, and enhance productivity while applying appropriate human judgement and responsible AI practices. What You'll Do Deliver client assignments that meet or exceed expectations, ensuring value-added outcomes. Lead and support finance transformation initiatives, including operating model design, process improvement, and technology implementation, identifying opportunities to leverage AI-enabled workflows and automation. Partner with clients to optimise finance processes through solutions such as RPA, AI-enabled workflows, digital technologies, and data-driven reporting. Manage project governance, risks, and stakeholder communications, ensuring appropriate oversight and validation where AI-assisted tools are utilised. Build trusted advisor relationships with senior leaders while contributing to business development and identifying innovative approaches to finance transformation. What We're Looking For Proven experience delivering finance transformation projects within financial services. Strong understanding of finance operating models, accounting principles, and regulatory impacts. Experience with process automation technologies and optimisation methodologies within finance. Strong analy
Management Consultant – Finance Transformation (All Levels) Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Drive transformation in the heart of financial services The Role Join Capco as a Finance Transformation Consultant and help leading financial institutions optimise their finance functions, adapt to regulatory change, and implement innovative technology solutions. You'll work on projects that demand problem-solving skills, stakeholder management, and a passion for delivering measurable outcomes, with a focus on finance process automation and optimisation. You'll also embrace AI-enabled ways of working, using approved AI tools and automation to improve delivery quality, accelerate insight generation, and enhance productivity while applying appropriate human judgement and responsible AI practices. What You'll Do Deliver client assignments that meet or exceed expectations, ensuring value-added outcomes. Lead and support finance transformation initiatives, including operating model design, process improvement, and technology implementation, identifying opportunities to leverage AI-enabled workflows and automation. Partner with clients to optimise finance processes through solutions such as RPA, AI-enabled workflows, digital technologies, and data-driven reporting. Manage project governance, risks, and stakeholder communications, ensuring appropriate oversight and validation where AI-assisted tools are utilised. Build trusted advisor relationships with senior leaders while contributing to business development and identifying innovative approaches to finance transformation. What We're Looking For Proven experience delivering finance transformation projects within financial services. Strong understanding of finance operating models, accounting principles, and regulatory impacts. Experience with process automation technologies and optimisation methodologies. Strong analytical and problem-solving skills, with
Managing Principal – Strategy & Digital Assets Location: New York City | Practice Area: Banking & Payments | Type: Permanent Lead growth at the intersection of strategy, digital assets, banking and payments. The Role Capco is seeking a Managing Principal to help lead and grow our Strategy & Digital Assets business in the US, with a particular focus on Banking & Payments. This is a senior, commercially focused consulting leadership role with responsibility for business development, strategic account leadership, client relationships and delivery. You’ll build and grow senior client relationships, originate and convert new opportunities, lead priority accounts and provide executive leadership across complex client engagements. You’ll bring a strong point of view on how digital assets, digital money, tokenization and emerging payment infrastructure are changing banking and payments, combined with the commercial instincts and consulting experience to translate these developments into practical client opportunities and sustainable revenue growth. What You’ll Do Own and grow strategic Banking & Payments accounts, developing account strategies, executive relationships, pipelines and opportunities that translate into sustainable consulting revenue. Originate and lead the full sales lifecycle, from identifying client needs and shaping executive agendas through solution development, proposals, commercial negotiation and close. Act as a trusted advisor to senior executives on digital money, stablecoins, tokenized deposits, blockchain-enabled and cross-border payments, payment modernization, digital asset products and supporting operating models and infrastructure. Provide executive leadership across complex strategy and transformation engagements, maintaining accountability for client outcomes, delivery quality, commercial performance and senior stakeholder relationships. Help shape and execute Capco’s Digital Assets growth agenda by developing differentiate
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role Dialpad is redefining business communications through agentic AI, and this role sits at the center of that transformation. Reporting directly to the Chief Revenue Officer, the Vice President of AI Transformation will build and lead Dialpad's global specialist sales organization responsible for driving adoption and reve
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