Director Of Customer Success Jobs

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This role can be based in Delhi, Mumbai, or Bangalore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees In this

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ⭐ Mission Join Qonto as a Senior Strategic Finance Business Partner and play a pivotal role in shaping our business vision. You will be the dedicated financial partner to our VP Upmarket and our Portugal Director, own the consolidation of Qonto's global revenue performance. This is a unique hybrid role, deliberately designed at the intersection of central Strategic Finance and regional business partnering, covering some of our highest-growth strategic priorities. 👩‍💻🧑‍💻 As a Senior Strategic Finance Business Partner at Qonto, you will Act as the dedicated Financial Business Partner for the VP Upmarket and Country Director, guiding them in their strategic business decisions while guaranteeing financial performance. Serve as the Regional FP&A for Portugal,

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We are seeking a high-energy, goal-oriented Enterprise Account Executive to drive new business acquisition across the Mid-Enterprise sector - including Hospitality, Retail, Manufacturing, Healthcare, Financial Services, and the Public Sector. Based in the Greater Montreal region, you will join our fast-growing Corporate Enterprise Field Sales team to own your territory, execute targeted sales strategies, and expand our customer base to drive rapid revenue growth. With Verkada’s consistent year-over-year growth, now is the perfect time to join the sales team. This role offers an ideal career path for an ambitious sales professional eager to thrive in a dynamic, rapidly scaling environment. This position reports to the Senior Regional Sales Director, Canada East. Candidates must be located in the Greater Montreal region. What You'll D

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. About the role You will be the dedicated Sales Operations partner to the Country and District Managers across Italy and Iberia. Your job is to help sales leaders run their business well: a clean forecast, a healthy pipeline, business reviews that lead to decisions, and follow-through so agreed actions actually happen. You report to the Director, EMEA and LATAM Sales Operations and work alongside the regional Sales Operations Business Partners to turn regional priorities into consistent execution at country and district level. What this role is, and is not It is an internal, sales-leader-facing partner role. You work with managers and sellers, Finance, Deal Desk, Planning and HR It is not a customer-facing or quota-carrying role It is analysis plus execution. You will build the insight and then coordinate the actions that follow from it What you will do Partner with Country and District Managers on operational analysis, insight and execution support Prepare and inspect the weekly forecast and pipeline, calling out material movements, risks and areas needing attention Run the district business review cadence: KPI analysis, commentary, action capture and follow-up Analyze pipeline coverage, conversion, linearity, seller productivity and territory and account performance to find gaps and opportunities Contribute to annual and in-year GTM planning through territory, account, capacity and quota analysis Coordinate the rollout an

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We are seeking a high-energy, goal-oriented Enterprise Account Executive to drive new business acquisition across the Mid-Enterprise sector - including Hospitality, Retail, Manufacturing, Healthcare, Financial Services, and the Public Sector. Based in the Greater Quebec region with a primary focus on Quebec City, you will join our fast-growing Corporate Enterprise Field Sales team to own your territory, execute targeted sales strategies, and expand our customer base to drive rapid revenue growth. With Verkada’s consistent year-over-year growth, now is the perfect time to join the sales team. This role offers an ideal career path for an ambitious sales professional eager to thrive in a dynamic, rapidly scaling environment. This position reports to the Senior Regional Sales Director, Canada East. Candidates must be located in the Grea

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. Why this role exists This domain runs on trade-offs, experience versus compliance, merchant versus developer, and those decisions are better made with evidence than with opinion. This role owns generative and evaluative research across the merchant lifecycle and the developer experience, and makes research a standing input to how the domain prioritizes rather than an occasional favor. What you'll own The research roadmap across the domain's three clusters , prioritized against the decisions that most need evidence. Mixed methods: interviews, usability testing, surveys, and behavioral/funnel analysis in partnership with Data. Turning findings into decisions PMs and designers act on, influence through evidence rather than authority. A lightweight insight repository, and a practical model for democratizing good-enough research while protecting rigor on high-stakes questions. How you will work You report to the Product Design & UX Director for Customer Lifecycle and work across all three clusters, partnering with the PMs and designers who rely on your evidence to prioritize. You set the research cadence and the insight repository, and you decide where rigor matters most and where lightweight research is enough. Much of your impact comes through influence rather than mandate, moving decisions with evidence. The domain works from validated findings rather than assumptions and values direct, candid critique. What we're looking for Mixed-methods UX research experience. You are fluent across qualitative and quant

DR ASHWANI KUMAR VIJ Has been retained by a Professionally Managed and Growing and reputed MNC which offers Telecom and Networking Products and Solutions to select after July, 2026 : 1 General Manager/Head-Sales and Marketing ( Channel Sales ) For Location Near Delhi and 1 General Manager/Head-Sales and Marketing ( Channel Sales ) For Mumbai 1-2 Assistant Manager/Manager-Sales and Marketing ( Channel Sales ) for Location near Delhi. Our Client cater to telecom operators, ISPs, infrastructure companies, and system integrators across India. Key Responsibilities (KRA): -Driving sales and business development for fiber optic splicing machines and related telecom solutions -Handling key accounts such as telecom operators, ISPs, EPC contractors, and channel partners & distributors. -Expanding market presence and developing new client relationships -Managing end-to-end sales cycle including lead generation, meetings, negotiations, and closures -Achieving assigned sales targets and contributing to overall business growth. Experience Required : 6-15 + years in telecom / networking / optical fiber industry Target Customer Segments: Telecom operators (private & government) Internet Service Providers (ISPs) Network infrastructure & EPC companies Channel partners and distribution. Candidates working with Fibre and Networking Products and Test and Measurement Equipments and Telecom and ISP and IT Hardware companies would be Preferred. Qualification Preferred : Engineering with MBA or Post Graduate Diploma in Sales and Marketing preferred. Age Preferred : 28-38 Years. Reporting Structure: This position will report directly to the Managing Director. Please Email your Complete Resume with scanned copy of Business Card and the Salary Slip/Salary Drawn and Expected Details at :

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. Why this role exists The merchant lifecycle: onboarding, activation, and lifecycle across many surfaces, where consistency and reusability matter as much as any single flow. This role does double duty: raise the craft on the merchant lifecycle experience, and own the design system that keeps that experience coherent as the domain scales. You are the person who both designs the hard flow and builds the pattern that keeps the next ten from drifting. What you'll own Product design in the Operational Journey cluster: onboarding, dashboard, and KYC-heavy lifecycle flow, reconciling clarity with compliance requirements. Design system consolidation (your first mission): take the existing design system, analyze and diagnose it, consolidate and document it properly, and establish tokens and patterns the whole team can build on. Design standards across the domain: you set the quality bar and guide design decisions in areas without a dedicated designer yet, including the developer-experience surface, through standards and critique, not by producing every screen. Mentorship: you raise the craft of other designers on the team when needed. How you will work You report to the Product Design & UX Director for Customer Lifecycle. You are the senior design owner in the domain at the outset, setting standards, shipping craft, and building the system others rely on. Your time splits between product work and system consolidation, weighted toward the system early while the foundation is built, then rebalancing toward product.

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. Why this role exists Designing for developers is a distinct craft. The interface is often the dashboard, the API reference, the sandbox, the error states, and the logs, information-dense surfaces for a technical audience with little patience for friction. This role makes the developer's experience clear, fast, and trustworthy across those surfaces. What you'll own Product design for the developer dashboard and integration surfaces. Information design for docs and API reference, in partnership with Engineering and content. Error states, empty states, sandbox and testing flows, the moments where developers get stuck. Discovery with developers, and close collaboration with the DevEx PM and Engineering. How you will work You report to the Product Design & UX Director for Customer Lifecycle and are embedded with the Developer Experience PM and Engineering as the design owner for developer-facing surfaces. You adopt and extend the domain design system rather than owning it, partnering with the senior design-system lead on shared patterns, so your time is weighted toward product work from the start. The domain works from validated findings rather than assumptions and values direct, candid critique. What we're looking for Product-design craft with evidence of designing for technical, developer, or data-dense products. A portfolio is a must. Comfort with information-dense UI, dashboards, tables, complex states. The ability to partner closely with engineers. You work well alongside technical teams. A strong plus:

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. At Smartsheet, our mission is to empower anyone to drive meaningful change. We're hiring a Manager of UX Research to join our world class UX Research team. Researchers at Smartsheet come from a diverse range of traditional and non-traditional backgrounds. We apply a wide range of research methodologies, HCD practices, and a deep understanding of our customers to create efficient, powerful, and intuitive user experiences that drive business results. On the UX team, you'll help shape the future of work. About UX Research And The Role As Manager of UX Research, you'll lead research for one of Smartsheet's core product areas, uncovering customer insights that drive product decisions and measurable business impact. You will own the research roadmap for your area, run studies hands on, and guide a small team of researchers as they do the same. You'll partner closely with Product and Design leaders to make sure the customer's needs show up in what we build and how we prioritize. You will report to our Director, UX Research. This role is fully remote and open to candidates anywhere in the US where Smartsheet is a registered employer. You will Own the research roadmap for your product area, identifying the opportunities with the highest potential for customer and business impact. Manage and mentor a small team of researchers, supporting their growth and the quality of their work. Lead research planning and execution end to end, building alignment with cross-functional peers and stakeholders throughout the process. Collaborate wit

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role At Verkada, we push traditional boundaries, and our B2B growth efforts are no exception. We’re looking for a Digital GTM Manager to join our high-performing marketing team—a group with educational backgrounds from Stanford, Princeton, and MIT, and professional experience spanning investment banking, consulting, and engineering. As a Senior Digital Growth Manager, JAPAC, you will be responsible for driving customer acquisition through marketing campaigns across a multitude of channels, which may include Google, LinkedIn, Meta, Reddit, podcasts, and others. You will manage a large quarterly budget and will oversee campaign planning, ideation, and execution to drive massive impact on the top line of the company. Reporting directly to the Senior Marketing Director, JAPAC you will work within the JAPAC growth team and alongside regional

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role At Verkada, we push traditional boundaries, and our B2B growth efforts are no exception. We’re looking for a Digital GTM Manager to join our high-performing marketing team—a group with educational backgrounds from Stanford, Princeton, and MIT, and professional experience spanning investment banking, consulting, and engineering. As a Senior Digital Growth Manager, JAPAC, you will be responsible for driving customer acquisition through marketing campaigns across a multitude of channels, which may include Google, LinkedIn, Meta, Reddit, podcasts, and others. You will manage a large quarterly budget and will oversee campaign planning, ideation, and execution to drive massive impact on the top line of the company. Reporting directly to the Senior Marketing Director, JAPAC you will work within the JAPAC growth team and alongside regional

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Our Legal team is small but mighty, and we support every part of the business across a wide range of matters. As Corporate Counsel , you will be a key member of the team with two primary areas of ownership: corporate legal matters and commercial contracts. This is an individual contributor role reporting to our Associate General Counsel, who leads commercial partnerships, corporate, and procurement legal work. On the corporate side, you will support board and stockholder matters, and the legal workstreams for financings, M&A, and other corporate transactions. On the commercial side, you will draft, negotiate, and advise on strategic partnership, customer, and procurement agreements, and help business teams understand deal structure and risk. You will work directly with legal, finance, and business leaders, help manage outside counsel, and help keep our templates, playbooks, and processes sharp, including by using AI tools to streamline our work. RESPONSIBILITIES Corporate Prepare board and stockholder consents, resolutions, meeting materials, and maintain the corporate minute book and records Assist in supporting equity management with Finance and People teams, including plan documents and stock transfers Manage subsidiaries and entity matters, including formations, and officer and director appointments Support the legal workstreams for financings, secondary transactions, and M&

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a business owner to lead our most valuable technology alliances. This is not a program-management seat. You'll run each alliance like a business, owning the strategy, the operating plan, and the number. You'll scale our flagship hyperscaler partnership, convert momentum with cloud and data partners, and stand up the next wave of alliances across the AI, productivity, and CRM ecosystem. This role is based remotely and will report to the Director, GTM Partners. You Will Run each alliance as a business. Own the strategy, operating plan, and joint revenue and sourced-pipeline targets, along with the KPIs beneath them. Report results plainly and drive to them. Manage the full 360 relationship as one coordinated motion: sell-with (co-sell, joint pursuits, deal registration, account mapping), sell-to (the partner as a Smartsheet customer), sell-through (Marketplace and private offers), and build-with (integrations, product collaboration, roadmap alignment). Build the "better together" thesis and joint GTM plan. Define target segments, priority accounts, use cases, and repeatable plays, then lead Sales, Product, Marketing, and Professional Services to execute them in the field. Create net-new value. Find and build new co-sell programs, industry verticals, market segments, and platform-to-platform propositions, always biased toward sourced, originated revenue. Build executive sponsorship on both sides. Run joint business planning, QBRs, and the executive sponsor program, and orchestrate "party of t