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Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Principal AI Security Specialist About the Role Zscaler is seeking an experienced AI Security Specialist to help customers securely adopt and operationalize AI across the enterprise. This role is designed for a customer-facing technical expert who combines the consultative strengths of a Solutions Engineer / Solutions Consultant with deep expertise in AI, GenAI architectures, and AI security. The AI Security Specialist will partner closely with Sales, Solutions Engineering, Product, and customers to configure, demonstrate, and position Zscaler’s AI security solutions. This individual will serve as a trusted advisor on secure AI adoption, helping customers understand how to protect data, enforce policy, reduce risk, and enable safe use of AI technologies across users, applications, and workflows. This is a highly strategic, technical, and field-facing role for someone who can engage in executive conversations, lead architect
We are seeking a golf industry expert to manage relationships with the company's highest level Staff Program members in the central region of the United States. This person is responsible for overseeing the company’s key sponsorship activities with the PGA of America, and other high-profile TaylorMade events (PPC National, TP Classics & Sectionals) that are happening within the assigned region. This individual will represent the department and company in many high-profile situations/activities dealing with golf industry leaders, influencers and executives. This individual must be able to live anywhere within the assigned territory (Central United States). Preferred locations include Dallas, Chicago, Minneapolis, Milwaukee, Nashville and Detroit. Essential Functions and Key Responsibilities: Build and drive the development of the green grass channel through relationships with Staff program members. Manage a high level of communication with all top Staff members and implement key business strategies to maximize the working relationship between the company and these key PGA professionals. Oversee the on-site activities at the company’s Title Sponsored events with the PGA of America at the Section and National level (within assigned region). Identify, recruit and retain top golf professionals within the target Pyramid of Influence (including up-and-coming talent); form relationships with both players and their teams (agents, coaches, etc) Work closely with Sales team members to better execute measurable brand loyalty and recognition. Serve as point of contact for all Sport’s Marketing events, specifically focused on PNC National & Sectional Events, TP Classics and PGA Tour Events. Work closely with key Club professionals to understand point
Mortgage Loan Processing Subject Matter Expert Location: Bangalore, India (Offshore) Employment Type: Full-Time About SAI Group SAI Group is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $600 million in annual revenue, and employing a global workforce of over 4,000 individuals. SAI Group invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAI Group’s latest investment, JazzX, is a pioneering technology company which is building a platform that will not only shape the future of enterprise AI applications but also offer practical solutions to real-world challenges. Role Overview As JazzX’s Mortgage Loan Processing SME, you will be the single-domain authority for U.S. residential mortgage loan processing across product, engineering, and operations. You will own how processing workflows — file setup, document collection and review, third-party service ordering, condition clearing, and submission to underwriting and closing — are defined, explained, and operationalized into the JazzX Mortgage Application. This is a hands-on position based in our Bangalore office, working closely with the product and engineering teams. You will process representative loan files, document every step, decision, and exception in detail, and translate that operational knowledge into product requirements, decision rules, test cases, and validation programs for AI-assisted processing. JazzX is building AI products that automate and assist U.S. residential mortgage origination and fulfillment. Our product and engineering tea
Mortgage Loan Officer Subject Matter Expert Location: United States (Onshore; Remote with periodic travel) Employment Type: Full-Time About SAI Group SAI Group is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $600 million in annual revenue, and employing a global workforce of over 4,000 individuals. SAI Group invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAI Group’s latest investment, JazzX, is a pioneering technology company which is building a platform that will not only shape the future of enterprise AI applications but also offer practical solutions to real-world challenges. Role Overview As JazzX’s Mortgage Loan Officer SME, you will be the single-domain authority for the front end of the mortgage business — lead intake, borrower consultation, qualification, structuring, pricing, locking, and application handoff — across product, engineering, and operations. You will own how loan officer workflows, incentives, and borrower interactions are defined, explained, and operationalized into the JazzX Mortgage Application, ensuring that AI-assisted sales and origination experiences faithfully reflect how loan officers actually work and win business. This is a hands-on position. You will work representative borrower scenarios end-to-end, document how loan officers qualify, structure, and price loans, map the lead-to-lock-to-submission journey, and sit with product managers and engineers daily to translate that knowledge into detailed product requirements, decision logic, and acceptance criteria. JazzX is bui
REQ ID: FEQ227R147 Location: United Kingdom (Remote/Hybrid — London or UK-based) Recruiter: Dina Hussain About the Role We are looking for a Lead Solution Architect focused on Generative AI to support our EMEA Emerging Digital Natives and Startups business unit — one of the fastest-moving, most technically ambitious patches in EMEA. Our customers are digital-native and cloud-native companies who build on the frontier: they adopt GenAI early, scale fast, and expect their technical partners to be as sharp as their own engineers. You will be the go-to expert our Account Teams and customers turn to when a GenAI or LLM use case needs to move from an ambitious idea to a production-grade reality across our high-growth accounts. This is a highly technical, customer-facing individual contributor role for someone who lives at the frontier of applied GenAI. You will shape architectures, prove out the hard problems, challenge and influence customer roadmaps, and raise the GenAI capability of the entire EMEA Emerging DNB field organisation. What You'll Do Serve as the deep technical authority on Generative AI, LLMs, and applied machine learning for the EMEA Emerging DNB business unit, supporting the most strategic and complex customer engagements across our digital-native and born-in-the-cloud accounts. Partner with our EMEA Emerging DNB Solutions Architects, Solutions Engineers, and Account teams to scope, design, and de-risk GenAI use cases — from retrieval-augmented generation and agentic systems to fine-tuning and evaluation. Build hands-on proofs of concept and reference implementations that operationalise large-scale LLM and deep learning workloads on Databricks (Mosaic AI, MLflow, Model Serving, Vector Search, Unity Catalog governance), tuned to the fast iteration cycles Emerging DNB customers expect. Lead fine-tuning and model-customisation engagements on open LLMs (e.g., Llama-family models), including judge-based and label-efficient evaluation approaches for domains wh
The CPWM - NIC Resource Officer is considered a subject matter expert on investment and banking procedures and processes. The Resource Officer will work on a team comprised of Wealth Solutions Advisors with a focus on delivering advice and service to Citi investment and banking clients. The Resource Officer provides first level support and escalation to licensed associates, internal partners and clients. They handle escalated customer inquiries and ensure client requests/problem resolution is handled promptly and seamlessly. The Resource Officer works closely with business partners to review front line metrics (e.g. questions raised, frequency of escalated items, etc...) and use that data to develop individual and team based coaching opportunities. Responsibilities: Addresses procedural / process related questions and concerns from associates and assists with problem resolution. Resolves escalations from clients, Wealth Teams, senior leadership or executive levels. Provides point of call resolution, a research/escalation resource and partners with process specialists to research and resolve client requests. Supports an expansive and/or diverse array of products/services (e.g. Investment, banking, mortgage). Liaises with strategic partners, managers and department to resolve client requests promptly and achieve excellent internal and external customer service. Documents, tracks and monitors items escalated to them to ensure a timely resolution. Tracks all items using internal tracking system. Responsible for keeping detailed records of open client issues and monitoring them accordingly. Works with business partners in identifying performance issues, drafting and executing team and individual based training. Collaborates with training partners to align coaching efforts with training strategy, focusing on knowledge and
Overview: Guidepoint is investing in applied AI across its research platform. We're building conversational AI systems that interact with our global expert network at scale — combining real-time voice, LLM-driven orchestration, and retrieval over large proprietary datasets. You'll be an early engineer on a new initiative: taking working prototypes to production and shaping the architecture as the product scope grows. This is a hands-on role with broad ownership, close to product and leadership. This role is hybrid in our Toronto Office What You'll Do: Real-time conversational AI: voice- and chat-based agents with low-latency requirements, built on modern telephony and real-time media infrastructure. LLM orchestration: agentic systems that pursue goals over multi-turn conversations, with hard behavioral guarantees enforced in code — not just prompts. Multi-channel session management: stateful user interactions that move seamlessly across channels. Retrieval and grounding: connecting LLM systems to large internal knowledge assets, with structured data flowing back. Evaluation infrastructure: measuring conversational quality against human baselines and gating rollouts on metrics, not vibes. Own services end-to-end: design, implementation, deployment (Kubernetes/Azure), and operations, including latency-sensitive real-time workloads. Design and tune LLM pipelines: context engineering, structured outputs, model selection, cost/latency tradeoffs across vendors. Build the eval loop and treat quality as a number: define metrics, run experiments, gate releases on them. Integrate third-party AI and voice vendors behind clean abstractions so providers stay swappable. Partner with product and compliance stakeholders to encode domain rules into the system. Set engineering patterns for a growing team: code review, observability, incident habits. What You Have: 6+ years of software engineering, with 2+ years building LLM-powered products in production (not notebooks): orchestratio
Overview Guidepoint is launching a centralized Centre for Expert Acquisition (CEA) team to build and scale expert coverage across priority sectors, particularly within Private Markets. This team will operate differently from traditional recruiting. Instead of reacting to individual client requests, the CEA team builds proactive, programmatic pipelines — mapping markets, identifying priority companies and personas, and continuously recruiting high-value experts aligned to Guidepoint’s long-term strategy. This is a high-execution, outbound role with significant time spent on phone-based outreach and engagement with senior industry professionals. The role is fully in-office during US hours and is part of a new, high-visibility team being built from the ground up. Shift: US Hours (approx. 6:00 PM – 2:30 AM IST) What You’ll Do: As a Research Associate, you will play a key role in expanding Guidepoint’s expert network in targeted industries and functions. Identify and recruit senior industry professionals (executives, operators, customers, investors, subject matter experts) aligned to priority sectors Execute high-volume outbound outreach daily via phone, LinkedIn, and email Engage and communicate with senior professionals, clearly articulating Guidepoint’s value proposition Screen and qualify experts for relevance, depth of experience, and suitability Build and maintain accurate profiles in Guidepoint’s CRM systems Work closely with internal stakeholders to understand sector priorities and coverage gaps Meet and exceed weekly and monthly recruiting KPIs in a performance-driven environment Continuously refine outreach strategies based on response rates and conversion trends Support onboarding and early activation of newly recruited experts What You Have: Bachelor’s degree or higher with strong academic performance 0–2 years of experience in recruitment, B2B sales, inside sales, business development, lead generation, or similar roles Comfort with cold calling and outbound
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: This is a unique chance to be at the forefront of New Relic's growth in Thailand. We're seeking our very first technical expert on the ground to lead our award-winning Observability platform's presence in the region. Ideally, you'll be based in or around Bangkok . This is a remote-first role, offering you the flexibility to work from your preferred location while still requiring the ability to collaborate in person with the team and customers as needed. You will be the foundational member of a new team, working hand-in-glove with two experienced Account Executives to establish our presence and drive significant technical wins across the region. As our Senior Observability Presales Engineer (or Senior Solutions Consultant) you will bring a rare combination of deep technical expertise and strong presales acumen to deliver transformative outcomes for customers. This role is about more than just selling software; it’s about shaping New Relic’s future in the SEA market and empowering businesses to eliminate digital disruptions. What You'll Do: Serve as the lead technical expert for New Relic in Thailand, owning and driving technical presales engagements from qualification through to a successful close. Work in close partnership with our regional Account Executives, providing crucial technical sales support and strategy to win new business and expand existing accounts. Build and nurture trusted relationships with customers and prospects, becoming their go-to adviso
Location : Come and join us in Hamburg, Berlin or Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a Senior Data Analyst (m/f/d) to collaborate with our operational squads. In this role you will be able to become an expert in our business and data analysis systems and environment to allow you to champion data-driven decisions as part of the Data Operations team. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Focus on analysing and presenting recommendations/process changes/new initiatives to management using insights derived from data. Use your technical skills such as actively engaging in configuration and programming in the data environment, querying data via SQL from the data lake, automating data processes, deep dive analysis in Python and adjusting ETL tasks. Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data. Develop monitoring tools to measure performance and help the business achieve its objectives. Create queries to answer operational and business questions across our many operational teams to support decisions. Communicate results in a clear and impactful manner. TO BE SUCCESSFUL IN THIS ROLE: Educated to Degree Level or higher in an analytical discipline such as Engineering, Computer Science or Economics 5+ years of experience in an analytical role You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results Curiosity about AI and its practical applications in analytics, experience using LLMs or AI-powere
The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish clear value, differentiation, and trust in our AI-powered Contact Center and CX solutions. This individual is a seasoned operator or practitioner with deep experience in healthcare environments—across providers, payers, or digital health—bringing knowledge of clinical workflows, regulatory compliance (HIPAA, HITECH), and patient engagement to every interaction. They engage throughout the entire sales lifecycle, from pre-sales engineering and technical qualification to solution architecture and post-sale expansion. The Healthcare Solutions Engineer is a recognized thought leader who confidently supports C-level discussions, accelerates deal cycles, and helps identify and expand revenue opportunities in healthcare. Key Responsibilities Conducts research to prepare for upcoming meetings with prospects to understand their business environment, market, customers, competitors and general business challenges. Carries out discovery conversations with customers to understand their needs and requirements for a new solution. Uncovers customer pains, learns about customer's objectives and potential needs, gathers metrics necessary for pricing and/or value discussions. Listens to the customer to gather information that can be leveraged in upcoming presentations. Uses their in-depth knowledge of Talkdesk solutions and capabilities to specify the appropriate solution(s) for customer needs and requirements. The SE is continually learning about Talkdesk solutions to keep up with innovations and new releases of TD software. Designs and delivers presentations to customers, on-site & virtual, showing Talkdesk’s capabilities, aligned to the customer's pains and needs that were uncovered during Discovery
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. OVERVIEW The Product Support Engineer II a key member of the support team providing first level assistance to eClinical Solutions’ elluminate® clients. The primary responsibility of this role is to provide support to end-users by identifying, researching, and resolving problems and issues. Communicate directly with customers to gather information, resolve, or escalate issues and manage the support ticket life cycle and has the ability to quickly learn different applications, technologies and apply that knowledge to resolve issues quickly. Throughout the support ticket process, you are responsible for regular updates on ticket status, keeping the customer informed and ensuring customer satisfaction with the support process. KEY TASKS & RESPONSIBILITIES Respond to incoming support tickets and emails in an effective and efficient manner Identify, troubleshoot, and resolve all client problems, questions, and concerns within defined service level agreements (SLAs) Document, track and monitor the client’s problems and issues to ensure a timely resolution Coordinate and manage new software upgrade rollout plans Escalates unresolved problems to Tier 2 technical staff. 24*7 Availability for supporting the clients Train and Mentor, the Product support engineer 1 Provide instruction to users on new product features. Quickly analyze customer problems/issues, walk it through step-by-step resolution procedures, and accurately logs issue details in the issue tracking system. Education Experience: Bachelor’s degree or equivalent work experienc
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact The Director, Biometrics Business Strategy at eClinical Solutions is a senior commercial leader responsible for driving revenue growth and strategic partnerships across biometrics services, including biostatistics, statistical programming, data management, and eClinical Solutions related analytics solution, elluminate . This role focuses on expanding new and existing client relationships within the life sciences industry, shaping go-to-market strategy, and positioning the organization as a trusted biometrics partner and as a resident SME to guide customers. The ideal candidate brings deep industry knowledge, strong executive presence, and an ability to work on closing complex deals in data management and biometrics services. Your day to day Business Development & Revenue Growth: Own and execute the biometrics business development strategy to achieve and exceed revenue targets. Identify, qualify, and close new business opportunities across biotech and pharma using industry connections, inside sales team, internal leads and cross selling across the current team. Drive complex deal pursuits including end to end and functional service provider (FSP) models. Build and manage pipeline with timely and accurate inputs in CRM (salesforce) to accurately forecasting and reporting to senior leadership. Client & Partner Engagement: Serve as a trusted advisor to senior client stakeholders, including data management, clinical, biometrics, and procurement leader Develop long-term strategic relati
eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. You will make an impact The Director, Biometrics Business Strategy at eClinical Solutions is a senior commercial leader responsible for driving revenue growth and strategic partnerships across biometrics services, including biostatistics, statistical programming, data management, and eClinical Solutions related analytics solution, elluminate . This role focuses on expanding new and existing client relationships within the life sciences industry, shaping go-to-market strategy, and positioning the organization as a trusted biometrics partner and as a resident SME to guide customers. The ideal candidate brings deep industry knowledge, strong executive presence, and an ability to work on closing complex deals in data management and biometrics services. Your day to day Business Development & Revenue Growth: Own and execute the biometrics business development strategy to achieve and exceed revenue targets. Identify, qualify, and close new business opportunities across biotech and pharma using industry connections, inside sales team, internal leads and cross selling across the current team. Drive complex deal pursuits including end to end and functional service provider (FSP) models. Build and manage pipeline with timely and accurate inputs in CRM (salesforce) to accurately forecasting and reporting to senior leadership. Client & Partner Engagement: Serve as a trusted advisor to senior client stakeholders, including data management, clinical, biometrics, and procurement leader Develop long-term strategic relati
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