Senior Platform Engineer AI Engineering | Forward Deployed Engineering Role Description Defense Unicorns is seeking a senior AI Agentic Engineer to embed with a government team and its technology partners building an emerging AI-powered engineering ecosystem. This role will focus on designing, integrating, and operationalizing AI agents and agentic workflows within a secure enterprise environment. The engineer will work across large language models, agent frameworks, enterprise data, APIs, developer tooling, and platform services to turn AI capabilities into reliable, mission-relevant workflows. The ideal candidate is a hands-on engineer who understands both the capabilities and limitations of modern AI systems and can rapidly translate emerging technologies into working solutions. They should be comfortable experimenting with new models and agent frameworks, integrating agents with enterprise systems and tools, evaluating performance and reliability, and working alongside platform engineers and commercial technology partners. This is not a research-only role. The focus is on moving from AI concepts and prototypes to secure, useful, repeatable agentic capabilities that can operate in production environments. Responsibilities Design, build, and integrate AI agents and multi-agent workflows using modern LLM and agentic technologies. Develop agent capabilities that interact with enterprise applications, APIs, data sources, developer tools, and mission systems. Integrate models, agents, tools, and enterprise data into secure workflows that can be deployed in controlled and classified environments. Work with LLMs, RAG, embeddings, vector databases, tool/function calling, structured outputs, MCP, and related technologies. Develop mechanisms for agents to securely discover, access, reason over, and act upon approved enterprise data and services. Prototype and rapidly evaluate emerging models, agent frameworks, and AI capabilities to determine where they can create measurab
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About the Team The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored from the CEO and Founders down. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call, all the way through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role Description As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, and operatio
About the Team The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored from the CEO and Founders down. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call, all the way through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role Description As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, and operatio
CSQ327R60 About the Team The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored from the CEO and Founders down. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call, all the way through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role Description As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million dollar business problem and Databricks' technical solution. You are a "product manager for the field," owning the entire non-technical lifecycle of an FDE engagement. You will partner with our Account Executives to build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and, most importantly, scope the value . You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. This role requires a rare mix of C-suite gravitas, deep product-style thinking, and a hands-on, "get it done" execution mindset. What You’ll Do C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value ($10M+ problems), and define the pilot (MVP, success criteria, timeline). End-to-End Product Ownership: Act as the "CEO" of the project by authoring the PRD, prioritizing the engineering backlog, relentlessly managing scope, and acting as the primary hands-on QA tester. Agile Project Execution & Delivery: Drive the FDE build team via an agile process, manage all stakeholder communications from the C-suite to individual engineers, and act as the "escalation manager" to
CSQ227R220 The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in the Financial Services sector for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts. The impact you will have: Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction. What we look for: 7-10 years running a Professional Services line of business. 10+ years in senior customer-facing roles with a mix of influencing and execution. Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). Strong knowledge of Databricks architecture, competitors, and migration benefits. Proven track record of managing large-scale program plans and service delivery. Ability to travel up to 25-50% as required. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate
CSQ327R29 The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in Latin America (LATAM) for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts. The impact you will have: Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders. Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations. Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets. Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals. Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction. What we look for: 7-10 years running a Professional Services line of business. 10+ years in senior customer-facing roles with a mix of influencing and execution. Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google). Strong knowledge of Databricks architecture, competitors, and migration benefits. Proven track record of managing large-scale program plans and service delivery. Ability to travel up to 25-50% as required. About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databrick
CSQ427R89 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, an
CSQ427R137 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, a
CSQ327R211 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, a
CSQ327R215 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, a
CSQ327R212 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, a
CSQ327R214 About the team: The FDE (Forward Deployed Engineering) team is a new, strategic initiative sponsored by the CEO and Founders. Our mission is to win C-suite-sponsored, high-value AI opportunities by selling and delivering outcomes , not just a platform. You will be part of the founding team, embedded with our most strategic customers from the very first sales call through to a production-ready solution. You will be the "product manager" for the customer's problem, responsible for the "why" and "what," while our FDEs (Engineers) will be your partners responsible for the "how." Role description: As a Deployment Strategist (DS), you are the critical bridge between a customer's multi-million-dollar business problem and Databricks' technical solution. You are a product manager for the field, owning the technical and product direction of the engagement from initial discovery through production launch and adoption. You will build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. You will define the Minimum Viable Product for a pilot, write the PRD that guides the engineering team, and manage the project to a successful landing. You will also lead technical discovery, shape solution architecture with FDEs, and ensure that each proposed solution can move from prototype to production. This role requires a rare combination of executive presence, deep product thinking, technical depth, and a hands-on delivery mindset. The impact you will have: C-Suite Scoping & Value Definition: Partner with Sales to perform deep discovery, map the customer's organization, quantify the business value of $10M+ problems, and define the pilot, including its MVP, success criteria, and timeline. End-to-End Product Ownership: Author the PRD, prioritize the engineering backlog, manage scope, and act as the primary hands-on QA tester. Translate business requirements into clear data, integration, security, a
CSQ327R248 Location: New Zealand As a Technical Program Manager, you are instrumental in advancing our Forward Deployed Engineering team's mission, which is dedicated to accelerating and de-risking our customers' outcomes by ensuring the success of every project we undertake. Your role is pivotal in not only achieving project goals but also in maintaining an exceptional level of customer satisfaction throughout the process. You will expertly navigate the balance between delivering outstanding results and aligning with the commercial objectives of the Forward Deployed Engineering organization. Your leadership and strategic insight will contribute directly to our clients' success and the growth of our business. The impact you will have: You will take ownership of all commercial delivery of services from a project administration and director perspective across numerous projects, ranging from a single individual for 2-3 weeks to 6-month engagements of multi-person teams Serve as a trusted advisor to senior customer stakeholders, driving clarity, alignment, and confidence through all stages of delivery Shape the success of engagements by proactively managing risks, aligning cross-functional teams, and ensuring customer outcomes are met or exceeded Ensure accurate reporting on projects and keep all relevant parties up-to-date with project activity and success Drive growth in key accounts by identifying expansion opportunities, influencing future roadmaps, and enabling continued adoption of the Databricks platform Contribute to the evolution of delivery best practices within the Professional Services team and mentor junior team members to build future leaders What we look for: Proven experience leading complex, enterprise-scale data or AI/ML projects in a fast-paced customer-facing environment Extensive experience successfully managing and overseeing projects with teams of up to 5 people, with contract values in excess of $0.5 million Ability to engage, influence, and buil
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. This role sits within GTM Enablement, part of the broader Customer Solutions & Applied AI organisation responsible for turning Aircall's AI Voice Agent (AIVA) and AI Messaging Agent (AIMA) into adopted, well-understood products across the business. GTM Enablement works alongside Forward Deployed Engineering, Solutions Engineering, Customer Engineering, Product Support, and Number Operations, globally across EMEA, AMER, and APAC. This is a new, dedicated enablement role created to keep the field cur
CSQ128R175 As a Senior Engagement Manager at Databricks, you will play a critical role in leading and scaling the Forward Deployed Engineering (FDE) motion across a Business Unit or region. This position is ideal for someone who has been hands-on with data and AI technologies, understands architecture and delivery deeply, and now wants to transition into a customer-facing, sales-aligned leadership role. You will act as a trusted advisor to executives and a strategic partner to account teams, combining technical credibility with commercial impact. This quota-carrying role goes beyond managing individual engagements — you will embed FDE into Databricks’ broader platform growth, ensuring our customers achieve measurable business value from their investments. The impact you will have Lead the Forward Deployed Engineering motion in your region, aligning closely with Sales, Delivery, and Field Engineering leadership. Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing. Integrate services into platform deals, ensuring customers achieve measurable business outcomes. Act as the technical-commercial bridge: leverage your technical background to engage in architecture discussions, scope solutions, and guide customers toward successful implementations. Shape account strategies by aligning service offerings with client goals, transformation roadmaps, and long-term success. Collaborate with partners (GSIs, RSIs, cloud providers) to co-sell, develop joint account strategies, and deliver integrated services. Bring industry expertise to conversations with customers, demonstrating the art of the possible, creating demand, and building credibility as a trusted advisor. Demonstrate technical depth on Databricks and data/AI platforms to scope engagements, support solutioning, and lead technical conversations. Coach and mentor junior Engagement Managers, supporting peer developm
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