Growth Lead in Hong Kong

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. About the Job At Xendit, we are looking for an experienced Senior Manager Customer Success to partner with our largest clients and drive long-term growth and success on our platform. In this role, you will own the post-go-live customer lifecycle, working closely with enterprise clients to maximise adoption, optimise payment performance, and unlock new growth opportunities. You will develop a deep understanding of your clients’ business models, payment flows, and operational challenges, and translate these into actionable strategies that drive measurable outcomes. You will act as a trusted advisor to both technical and business stakeholders, leading solutioning discussions, identifying opportunities for expansion, and coordinating cross-functional efforts across Product, Engineering, and Commercial teams. This role is ideal for someone who combines strong commercial acumen with product and technical understanding, and is comfortable managing complex enterprise relationships — including clients in Greater China — in a fast-paced, high-growth environment. Minimum Qualifications 8–10 years of experience in Customer Success, Technical Account Management, or related client-facing roles within B2B SaaS, fintech, or payments environments Proven track record of managing and growing enterprise accounts, including driving adoption, retention, and expansion Strong commercial mindset, with experience contributing to or owning revenue outcomes (e.g. NRR, upsell, cross-sell) Ability to engage and influence senior stakehold

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We are looking to speak to candidates who are based in Hong Kong for our hybrid working model. The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention Account & Portfolio Management Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress a

We are looking for a Senior Associate/ Director in Trading Desk Operations to join our Trading Team. You will help on the operational side of the trading desk, supporting trading and funding operations and streamlining processes to support the growth of our Trading business. You will gain an in-depth understanding of the trade life cycle for the particular trading desk you will support. Responsibilities: Provide dedicated end-to-end trade support to assigned trading desks, perform trade bookings, trade verifications, balance and position reconciliations, P&L attributions Troubleshoot operational bottlenecks, delays, and other problems presented throughout the trade life cycle Using coding and AI tools, develop and enhance booking and reconciliation procedures Real-time monitoring and escalation on risk positions against internal thresholds and develop new monitoring tools for the desk Develop standardized templates and playbooks for new product onboarding (booking models, reconciliation rules, account setup) to reduce time-to-market Set up of new accounts and trading books, maintain data integrity and data mapping Perform funding operations and settlement checks, investigate and resolve fund transfer issues, liaising internally with Treasury or with external brokers Monitor funding usage, ROI and manage internal capital distribution records Assist in analysis of trading performance, P&L and risk attribution Assist promptly in adhoc/urgent requests from the trading desks relating to trade bookings or funding requests Engage with developers on projects that further enhance system infrastructure and controls Identify repetitive manual processes across the trade lifecycle and build automated solutions (scripts, macros, RPA) to reduce operati

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. The Role As a Senior Merchant Operations Analyst, you will play a critical role in enabling businesses to grow on Xendit’s platform. You will be responsible for reviewing and processing merchant KYC profiles in line with regulatory requirements and internal policies, assessing LDD, BDD, and business use cases to determine merchant eligibility. Beyond onboarding, you will support payment channel activations by working closely with external partners and internal teams to ensure merchants are successfully set up to accept payments. You will coordinate submissions, track progress, resolve issues, and help unblock delays, while ensuring compliance and a smooth end-to-end experience for merchants. In this role, you will collaborate with cross-functional teams including Compliance, Risk, Product, Sales, and Partnerships to solve onboarding and activation cases efficiently, always keeping customer experience at the forefront. You will also gain a strong understanding of payment flows, partner requirements, and regulatory considerations, and contribute to continuous improvements in processes and tools. This role is ideal for someone who enjoys problem-solving, cross-team collaboration, and making a meaningful impact on how merchants experience Xendit from day one. Outcomes and Responsibilities Conducting business profile review for incoming onboarding merchant accounts Review all information and submitted documentations ensuring compliance with local regulation and Xendit standards Process cases based on the prioriti

The exchange team develops and maintain a cutting-edge trading platform. With a global presence across APAC, EMEA and North America, the team has since grown with the goal to provide a seamless and secure trading experience for our clients. We are looking for a risk manager to join the CDNA Clearing Organisation. The position is based in Asia to give the clearing house risk coverage outside US hours, so you will be the first line of response for overnight incidents. The emphasis is on clearing risk and operations, but you will also contribute to the margin and stress-testing models behind them. You will be contributing to the building of a fast-growth trading platform with innovative, multi-asset products bridging traditional finance (TradFi) and digital markets. For all roles, we look for people who are passionate about financial market innovation, equipped with energy, act as owners, and have exemplary work ethics. Responsibilities Provide primary risk coverage during Asian and European hours, monitoring clearing member exposures and margin adequacy in real time and escalating breaches, abnormal activity, and position spikes to senior management. Oversee end-of-day settlement pricing processes and ensure the accuracy of cross-asset pricing data used for margin calculations and default management. Oversee the risk components of client onboarding and provide ongoing market, credit, and liquidity risk monitoring. Run the operational risk controls of the clearing house: guaranty fund and financial resource sufficiency, collateral eligibility and haircuts, and clearing member position limits and reportable thresholds. Calibrate and execute stress testing and reverse stress testing of clearing member portfolios, and support default management drills and the associated reporting. Design business requirements for clearing risk monitoring, including the daily risk pack for management. Manage and respond to regu

About Cubist: Cubist Systematic Strategies, an affiliate of Point72, deploys systematic, computer-driven trading strategies across multiple liquid asset classes, including equities, futures and foreign exchange. The core of our effort is rigorous research into a wide range of market anomalies, fueled by our unparalleled access to a wide range of publicly available data sources. Role: Cubist is looking for a support engineer/quantitative developer who will work on a growing L2/L3 support team for quantitative trading systems, high‑frequency trading infrastructure, real time analytics, and research infrastructure. This role will require close collaboration with multiple teams at Cubist, including multiple Portfolio Manager (PM) teams, Central Research Technology, and Execution Services. The role offers career growth through the opportunity to work on the development of the underlying systems. Role/Responsibilities: Troubleshooting/resolution of quantitative trading systems and other live analytics processes System monitoring, including development of better processes and tools New feature development in Python/C++ Configuration and change management Onboarding assistance Requirements: 2+ years of professional support and/or software engineering experience Experience with trading systems support (co-located low-latency systems a strong plus) Fluency with C++, Python and SQL Familiarity with software delivery lifecycle and production deployment Cloud experience is a strong plus Team player and strong communicator

About Appier Appier is a Agentic as a Service company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role The Sales Manager(Individual Contributor) is a pivotal role responsible for driving sales growth, both through acquiring new clients and nurturing existing relationships, while delivering exceptional service to support our team's revenue objectives in the Hong Kong and South China market. Responsibilities Proactive Client Engagement: Initiate and maintain proactive communication with both new and existing clients, offering education, proposing solutions, and securing buy-in for Appier's advertising solutions. Targeted Program Sales: Identify, propose, and execute sales programs tailored to organizations operating within the target markets and sectors defined by the company. Client Understanding: Develop a deep understanding of clients' businesses, products, services, customer demographics, marketing strategies, competitive landscape, and sales needs. Pipeline Management: Efficiently manage your individual sales pipeline to optimize sales revenue while providing accurate and timely sales forecasts. Client Service Excellence: Respond to general and customized client inquiries with the highest level of professionalism and service quality. Digital Marketing Influence: Establish yourself as an influential figure in the local digital marketing sector, effectively engaging with Chief Marketing Officers (CMOs) and Heads of Marketing to facilitate existing growth. Strategic Relationship Building: Identify and cultivate strategic relationships, pinpointing key opportunities for new business developm

The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detailed-oriented while multitasking across various exciting project scopes Responsibilities Balance sheet reconciliation Extract and verify data from different reporting and different risk angles Ongoing monitoring of digital asset balances at specific cut-off times and elaborating digital asset movement Involvement in preparing daily, weekly, monthly treasury reports Support in the development and streamline of workflows Coordinate with the internal and external parties to handle day-to-day duties Assist in ad hoc tasks as assigned Requirements Degree or above in finance, accounting or economics Experience in Bank, FinTech, cryptocurrency and blockchain will also be considered Able to demonstrate basic data analytical skill and programming experiences The habit of paying painstaking attention to details, correct data and following procedures meticulously Capable to work in a challenging, fast-paced team-oriented environment Proficient in tableau, vba, excel formula is a plus #LI-CW1 #LI-Hybrid #LI-Associate Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adop

The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detailed-oriented while multitasking across various exciting project scopes Responsibilities Responsible for month-end closing and prepare monthly reports including monthly consolidated financial statements, cash flow statements and management reporting. Analyze financial information to provide accurate and timely financial reports to management for decision-making purposes Lead the team to achieve financial reporting deadlines and to ensure effective internal control policies and procedures are in place Assist in development and implementation of best practice financial processes and procedures Support implementation of financial systems, reports and uphold business projects Work collaboratively with various internal parties in the region to acquire or provide information needed for analysis, reporting, budgeting and forecasting. Liaison with both internal and external parties Handle ad hoc tasks as assigned Requirements B.S. or B.A. in accounting, finance, economics, business required; advanced degrees, including CPA a plus Minimum 5+ years professional work experience in accounting and/or treasury; audit experience a plus Advanced Excel and financial modelling experience Excellent analytical, project management, presentation and interpersonal skills. Extremely detail oriented with an ability to multitask in a high growth environment Passionate about start-ups and the growth of digital assets Good command of spoken and written English #LI-CW1 #LI-Hybrid Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transfor

The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detailed-oriented while multitasking across various exciting project scopes Responsibilities Assist in preparing monthly management reports Support financial projections and group accounting functions. Verify data from different reporting tools by daily/ weekly/ monthly basis Coordinate with the internal and external parties to handle day-to-day duties Manage all aspects of cash and digital asset for the Group Provide finance and accounting assistance with new business initiatives Assist in ad hoc tasks as assigned Requirements Bachelor degree preferably in finance, accounting, business or equivalent 3 years + professional work experience in finance, accounting and/or treasury; audit experience a plus Strong interpersonal skills, good team player, detail-minded, self-motivated, able to multi-task and able to work under pressure The habit of paying painstaking attention to details, correct data and following procedures meticulously Good command of both written and spoken English and Chinese Proficient in Word, PowerPoint and Excel (V-lookup and Pivot Table) Prior experience in digital assets a plus Immediate availability preferred #LI-CW1 #LI-Associate #LI-Hybrid Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry;

This is a hands-on operations role at the intersection of traditional financial markets and digital assets. You will own end-to-end workflows for asset integrations, manage critical platform events, and serve as the primary liaison between our internal teams and external partners. If you have built a strong foundation in TradFi — investment banking, asset management, capital markets, or corporate finance — and are ready to apply that rigour to the fastest-moving corner of financial services, this role is for you. What You'll Do Asset Lifecycle Management Manage end-to-end operational workflows for new digital asset integrations and asset offerings across products — from initial assessment through to live launch and ongoing maintenance. Event Operations Oversee and execute platform updates for critical asset events: token migrations, smart contract swaps, protocol upgrades, rebrands, and asset deprecation/offboarding. Precision and timing are everything. External Partner Management Act as the primary operational point of contact for external project teams, foundations, and key stakeholders. You will be the face of our operations to the ecosystem — reliable, responsive, and sharp. Cross-Functional Coordination Collaborate daily with Product, Engineering, Compliance, Legal, Marketing, and Customer Support to align on technical requirements, regulatory guidelines, and project timelines. Ecosystem Campaigns Coordinate internally to facilitate joint promotional campaigns, user engagement activities, and ecosystem growth initiatives with external partners. Process Optimisation Maintain accurate documentation, operational trackers, and standard operating