Incident Management Engineer Jobs

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Location Singapore Department Process and Equipment Engineering, Chemical Vapor Deposition (CVD) Project Title Workstation Performance Acceleration Through an Artificial Intelligence-Driven Root Cause Analysis Tool Project Description The intern will explore the application of Artificial Intelligence and machine learning to incident analysis within the Chemical Vapor Deposition process area. The project aims to transform equipment, process, and human-written incident data into structured, actionable insights that enable engineering teams to investigate recurring workstation failures more effectively. Through this project, the intern will gain exposure to semiconductor process and equipment engineering while developing and validating an AI-Enabled root cause analysis solution. The experience will involve technical learning, data analysis, model experimentation, and cross-functional engagement with production, equipment, process, hardware, and planning subject-matter experts. Objective of the Project Develop an AI-Enabled approach for interpreting human-written incident records from the Equipment Tracking Interface (ETI). Organize incident data into meaningful Pareto categories to provi

Work Flexibility: Hybrid Position Summary The Network Security Engineer is responsible for designing, reviewing, implementing, and supporting enterprise network security architectures to protect the organization’s infrastructure, applications, and external connectivity from cybersecurity threats. This role combines strong network security engineering and architecture expertise with hands-on cybersecurity operations experience. The ideal candidate can independently assess network security risks, design appropriate security controls, and support security investigations in collaboration with Cybersecurity, SOC, and Incident Response teams. The role focuses on securing Internet-facing applications, DMZs, extranets, third-party connectivity, network segmentation, and enterprise security boundaries. This is a cybersecurity-focused engineering position, not primarily a network infrastructure support or firewall administration role. What will you do: Design, review, and implement secure network architectures for enterprise, cloud, hybrid, and remote environments. Evaluate and secure DMZs, extranets, Internet-facing applications, third-party connections, and external access pathways. Identify network security risks and define appropriate technical controls, including firewall policies, segmentation, access restrictions, encryption, monitoring, and compensating controls. Establish and maintain security zones, network segmentation, and trust boundaries to reduce unauthorized access and lateral movement. Engineer and manage enterprise security technologies, including Next-Generation Firewalls (NGFW), VPN, IDS/IPS, Network Access Control (NAC), and related perimeter security solutions. Investigate suspicious network activity and support cybersecurity incident response by analyzing firewall

NVIDIA is looking for a Systems & Software Engineer interested in building and running reliable large scale infrastructure platform services. In this role you will create and support automation that manages infrastructure, as part of our organization running EDA platforms atop of NVIDIA hardware. What you’ll be doing: Design, build, deploy, and run infrastructure services & manage the software life cycle in scope to meet our business goals Build and maintain automation to eliminate manual toil and scale output without scaling effort Participate in the definition of our internal facing service level objectives and error budgets as part of our overall observability strategy Practice sustainable blameless incident prevention and incident response while being a member of an on-call rotation Consult with and provide consultation for peer teams on systems design best practices What we need to see: BS degree in Computer Science or a related technical field involving coding (e.g., physics or mathematics) or equivalent experience Experience coding in Python and/or Go. Note : you must be able to produce code without AI assistance during the interview process. Experience with infrastructure automation and distributed systems design Experience developing tools for running large scale private or public cloud systems in production In depth knowledge of Linux systems and Containers A track record showing a good balance between initiating your own projects, convincing others to collaborate with you and collaborating well on projects initiated by others. <

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health is seeking a Digital Development Engineer II to Improve the reliability, resilience, availability, and performance of critical applications and infrastructure. The Digital Development Engineer will establish and mature SLIs, SLOs, monitoring, and alerting for applications The right candidate will participate in production incident response, troubleshooting, stabilization, root-cause analysis, and MTTR improvement What you will do Develop automation to reduce manual operational work and improve reliability Create and maintain operational standards, procedures, and runbooks Analyze major releases and production changes for potential availability and reliability risks Identify application dependencies and potential failure points across distributed systems Develop and implement resiliency and testing strategies for applications and infrastructure Partner with application, platform, infrastructure, and business teams to drive reliability improvements Contribute to CI/CD and automation workflows that enable reliable software delivery Help drive SRE principles and reliability practices across engineering teams Required Qualifications 5&#43; years experience in software engineering & backend development Experience with Java/Spring Boot and/or Node.js/TypeSc

POSITION SUMMARY: Works closely with manager to ensure company and team goals are met. Ensures high quality work is completed timely. PRIMARY RESPONSIBILITIES: • Responsible for day-to-day staffing / scheduling / setting up sample run schedules. • Ensures production work is consistently completed according to department goals. • Ensures all case samples are processed and accounted for. • High proficiency working within one or more laboratory information systems to ensure all relevant data is correct. • Monitors cases reaching promised TAT and identify issue / cause / reason for those cases. Work with managers and other departments as needed to prevent future incident. • Updates SOPs to accurately reflect current practices and works with manager and Document Control / QA / Training team to make effective. • Monitors team members to ensure adherence to SOPs and safety procedures • Oversees training for new hires: works in conjunction with lead to train new hires. • Investigates / follows up on lab errors ( NCR ) . • Assists manager in initiating and completing CAPAS. • Handles employee issues. Collaborates with Manager to resolve issues. • Ensures alignment with team for reasoning behind instructions / processes, changes that are made, why certain ideas cannot be implemented effectively. • Meets regularly with individual team members to discuss goals and progress. • Responsible for staff performance reviews. • Plans and leads shift meetings • Adheres to Departmental Expectations • Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action. • Go-to person when manager is not present . • May assist lab team in day to day tasks • Keeps team morale up and maintains professionalism of team members, including by acting as role model. • Approves timecards an

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In this role, your primary focus will be to support Infrastructure Level 2 Operations with primary focus on Windows and Unix Server technologies and methodologies, which will have a heavy emphasis on automation and a hybrid cloud environment, while maintaining operational excellence in multiple world class Data Center environments. Job Responsibility: Provide L2 support in incident, request, change and problem management related to server and DB operations in Windows and Unix operating systems. Provide L2 support and participate in Major incidents. Ensure SLA for incidents and service requests are met with high quality of work. Ensure KPIs, such as breach case target, MTTR and escalation target is met. Install and upgrade firmware for hardware and operating systems, apply patches and implement changes when required. Diagnose and solve OS/hardware errors ensuring high availability of MFG systems. Monitor server performance proactively and perform analysis of cases to prevent recurring issues. Enhance monitoring/alerting to reduce noise and recurrences. Develop processes and operation procedures related to server operations. Create and manage reports, visualizations, and dashboards related to windows/unix operations. Perform capacity planning and participate in Disaster Recovery drills. Work with Subject Matt

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks: Evaluate and Improve Assigned Assembly Manufacturing Processes, Materials, and/or Equipment. Maintain Equipment knowledge as it relates to the process. Improve utilization/capacity/cost by machine upgrade, procedure optimization, or material selection. Optimize and identify equipment variables. Understand DOE/FMEA/OCAP/8D/SPC/Repair/PM (preventive) techniques Perform containment/prevention actions of process and equipment deviations Prepare and update equipment operation manuals, maintenance logs, and incident reports. Support the introduction of new equipment and technologies, including validation and evaluation. Design equipment components (Improve equipment capability by exploring new ideas/concepts and implement on equipment) Coordinate with vendors for equipment upgrades, repairs, and technical support. Conduct regular equipment performance analysis and propose improvements by using and applying AI. Locate and research technical information on equipment, materials, and/or processes in journals, literature, web, etc. Requirements Bachelor’s degree or above in Electrical, Mechanical, Materials, Electronics Engineering, or related fields. Familiarity with semiconductor equipment operation and maintenance procedures and work experience: 3 years above Strong analytical and problem-solving skills. Good teamwork and communicatio

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks: Evaluate and Improve Assigned Assembly Manufacturing Processes, Materials, and/or Equipment. Maintain Equipment knowledge as it relates to the process. Improve utilization/capacity/cost by machine upgrade, procedure optimization, or material selection. Optimize and identify equipment variables. Understand DOE/FMEA/OCAP/8D/SPC/Repair/PM (preventive) techniques Perform containment/prevention actions of process and equipment deviations Prepare and update equipment operation manuals, maintenance logs, and incident reports. Support the introduction of new equipment and technologies, including validation and evaluation. Design equipment components (Improve equipment capability by exploring new ideas/concepts and implement on equipment) Coordinate with vendors for equipment upgrades, repairs, and technical support. Conduct regular equipment performance analysis and propose improvements by using and applyin

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities and Tasks: Evaluate and Improve Assigned Assembly Manufacturing Processes, Materials, and/or Equipment. Maintain Equipment knowledge as it relates to the process. Improve utilization/capacity/cost by machine upgrade, procedure optimization, or material selection. Optimize and identify equipment variables. Understand DOE/FMEA/OCAP/8D/SPC/Repair/PM (preventive) techniques Perform containment/prevention actions of process and equipment deviations Prepare and update equipment operation manuals, maintenance logs, and incident reports. Support the introduction of new equipment and technologies, including validation and evaluation. Design equipment components (Improve equipment capability by exploring new ideas/concepts and implement on equipment) Coordinate with vendors for equipment upgrades, repairs, and technical support. Conduct regular equipment performance analysis and propose improvements by using and applying AI. Locate and research technical information on equipment, materials, and/or processes in journals, literature, web, etc. Requirements Bachelor’s degree or above in Electrical, Mechanical, Materials, Electronics Engineering, or related fields. Familiarity with semiconductor equipment operation and maintenance procedures and work experience: 3 years above Strong analytical and problem-solving skills. Good teamwork and communicatio

About the Team The Global Safety and Security team advances DoorDash through the protection of people, property, operations, brand, and reputation. We deliver value through agility, technology, and a people-first mindset—creating environments where employees and guests feel safe, welcome, and confident. As DoorDash continues to evolve its workplace experience globally, our Corporate Safety and Security team is reimagining how physical security integrates seamlessly into every employee and guest interaction. The Associate, GOC Analyst will play a key role in designing and delivering this next-generation security experience. About the Role We are hiring a GOC Analyst to support DoorDash’s 24/7 Global Operations Center. Reporting to the GOC Manager, this role is responsible for real-time monitoring, incident triage, and operational response to protect DoorDash’s people, assets, and operations. As a frontline operator, you will serve as the first line of defense during emerging incidents—monitoring systems, assessing risk, executing SOPs, and escalating issues quickly and accurately. In addition to core operational response, you will apply foundational analytical skills to validate information, distinguish signal from noise, provide clear operational context that supports timely escalation and informed decision-making. You’ll operate in a high-tempo, follow-the-sun environment where clarity, discipline, and sound judgment are critical to maintaining operational resilience. You are excited about this opportunity because you will… Operate the GOC in Real Time: Monitor dashboards, alerts, inbound reports, and open-source signals to identify security, safety, and operational incidents as they emerge. Execute Incident Response with Precision: Triage incidents, follow established SOPs, and support incident command activities through accurate documentation, coordination, and information validation. Maintain Situational Awareness: Track ongoing incidents, relevant global events

What we're doing isn't easy. But nothing worth doing ever is. We envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm. As a Field Services Technician , you will be playing a critical role on the Field Services Team. Your work will directly impact clinical operations, ensuring the robotic fleet is well maintained and functional. You will work alongside onsite and engineering staff to execute preventative maintenance and incident triage. You will be the expert technician who is able to handle critical issues that few others can. This position requires a technician who is not afraid to roll up their sleeves and do what is necessary to keep our fleet operating at its maximum potential. We are looking for part-time, weekend coverage for this position and the starting hourly rate is $25/hr. . Your typical schedule will be: Friday: 4pm-9pm Saturday: 9am-5pm Sunday: 9am-5pm Job Responsibilities: Be willing and able to travel <80% of the time in order to support Robot service needs. Conduct routine and incident maintenance for our Robot Fleet. Provide support of Root Cause Analysis for major incidents in the Field. Provide timely repairs and decrease the time our Robots are out of production. Report on critical team metrics such as mean time to repair and first contact resolution rate. Required Experience and Qualifications: Local to Chicago, IL and able to travel within designated region (all expenses paid). <80% travel for site inspections and repairs escalated to engineering. Short-notice travel is required for this role. Read and understand manufacturing work instructions, mechanical assembly drawings and electrical schematics. Work with electrical and mechanical tools (digital multimeter, wire and pc

Datadog’s Chaos Engineering team builds systems that surface reliability weaknesses before they become outages. As a Senior Software Engineer, you will initially focus on zonal resilience, building automation that helps services safely evacuate and recover from zonal failures, while also contributing to fault injection, incident replay, gameday orchestration, and reliability tooling. You will work across engineering teams to design systems that safely exercise production failure modes and turn findings into verified remediation. You will also help advance the use of AI and automation to identify, test, and close resilience gaps as Datadog’s software and infrastructure evolve. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build zonal-resilience automation that coordinates safe workload evacuations, switchovers, and recovery in partnership with the teams that own affected services. Design and build fault-injection systems for production environments, including infrastructure- and application-level testing, incident replay, and controlled resilience experiments. Develop safeguards such as blast-radius controls, kill switches, validation mechanisms, and rollback paths that keep production experiments contained and reversible. Build agents and automation that help propose failure scenarios, triage experiment results, and connect reliability findings to tracked remediation and verification. Lead gamedays from hypothesis and scenario design through execution, documented findings, remediation tracking, and validation of completed fixes. Design and implement reliable distributed systems, including gRPC services, Kubernetes controllers, and shared platform components, while contributing to technical design and mentoring other engineers. Who You Are: You have str

This role is responsible for implementing Health, Safety, and Environmental (HSE) policies and practices within a specific geographical area. This role involves ensuring compliance with safety standards, managing vendor safety performance, coordinating incident investigations, and fostering a safety-conscious culture within the designated area. Source: Adani Group | Job ID: 53239

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Logistics Security Intelligence Analyst supports Micron’s global logistics security program by producing timely, actionable intelligence on shipment risk, cargo theft trends, route exposure, carrier performance, alert activity, and logistics security incidents. This individual contributor role helps strengthen shipment visibility, support incident response, and enable data-driven decisions for valuable and sensitive shipments across Micron’s transportation network. Responsibilities: Collect, analyze, and report on logistics security data related to high-value and high-risk shipments, including shipment value, route risk, carrier performance, tracking status, alert activity, and incident history. Monitor internal, vendor, industry, open-source, and law-enforcement sources for cargo theft trends, route disruptions, regional security developments, and emerging threats. Prepare intelligence summaries, dashboards, route profiles, regional threat updates, incident trend reports, and briefing materials for logistics security leaders and multi-functional collaborators. Support lane, route, carrier, provider, and regional risk assessments by identifying risk indicators, documenting findings, and helping translate analysis into practical control recommendations. Analyze shipment monitoring alerts such as route deviation, unauthorized stop, signal loss, seal breach, geofence violation, cargo separation, and other logistics security events. Support blocking issue and incident response a

Omada Health is on a mission to bend the curve of chronic disease. Job Overview: We are hiring a Senior Engineering Manager to own a significant piece of Omada's Member-facing surface. You own what gets built, in what order, and how the people building it grow. A squad owns problems from prototype to production, including the maintenance and the on-call rotation for what it ships. At this level you own more than one, which means the hardest calls you make are the ones about where capacity goes when two good things want it at the same time. You stay technical. You are in the codebase and in the same agent workflows your builders use, close enough to review architecture, catch a weak design, and be useful in an incident. Where you manage directly, you ship production work off the critical path. Where you manage through someone else, that person's growth is your work product. You partner with Product Strategists who spend their time in front of members, coaches, and stakeholders, and who prototype to test ideas quickly. They own what gets built and why. You own whether it can be delivered, at what cost, and by when, and you are senior enough that your answer shapes the roadmap rather than just responding to it. About you: You are comfortable being accountable for what your squads ship. You still write code, and you want to. This role ships production work off the critical path, in the same codebase and the same agent workflows as your squads, so you feel the friction your people feel first-hand. You have a point of view on where AI-assisted development helps and where it creates rework, and it comes from changing how a real team works, not from reading about it. You have done the engineering manager job well enough that you can teach it. Whether or not you have carried the title of manager-of-managers, you have grown someone into leading, and you know the difference between doing the work for them and raising their ceiling. Your first team is your peer group, not your