Incident Management Engineer Jobs

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is hiring Flex Security Officers for the Willis Tower in Downtown Chicago! All candidates must also be available to work weekends and holidays. Flex Officers do not have a set schedule and must be available to work at least two (2) of the three (3) shifts. We will make every effort to give advance notice of assignments for open shifts, vacation coverages, personal days, etc., but call-offs may need to be covered with four (4) hours or less notice. The more availability you have, the more hours you'll be available to pick up! Responsibilities of Flex Security Officers include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages. Control access for tenants, visitors or vendors as required Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management Other duties as assigned Re

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is hiring a Front Desk Concierge for the Willis Tower in Downtown Chicago. Responsibilities of the Front Desk Concierge include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Maintain clear, accurate administrative logs at front desk pertaining to people or property Control access for tenants, visitors or vendors as required Record data on incidents for building and Titan Security management Other duties as assigned Required Qualifications of the Front Desk Concierge include: Must be at least 18 years of age Available for 2 of 3 shifts Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position High School diploma or general education degree (GED) Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring Security Officers to work at a location near the Caro area. Responsibilities of Security Officers include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Conduct general patrols on foot and within a vehicle to check for security violations like unsafe conditions or unauthorized persons Control access for patrons, visitors or vendors as required Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment Maintain clear, accurate logs pertaining to people or property including packages Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management Other duties as assigned Required Qualifications of Security Officers: Must be at least 18 years of age Must have a Valid Driver's License High School diploma or general education degree (GED) Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functions of the job, which can include lifting 75 l

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring Security Officers to work at a location near Waverly & Lansing, Michigan. Responsibilities include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information. Conduct general patrols on foot and within a vehicle to check for security violations like unsafe conditions or unauthorized persons. Control access for patrons, visitors or vendors as required. Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment. Maintain clear, accurate logs pertaining to people or property including packages. Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management. Other duties as assigned. Required Qualifications: Must be at least 18 years of age Must have a Valid Driver's License High School diploma or general education degree (GED) Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functions of the job, which can include lifting 75 lbs, completing fo

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is hiring Security Officers to work various shifts in the Wixom, Michigan area. Responsibilities of Security Officers include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information. Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages. Control access for tenants, visitors or vendors as required. Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment. Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management. Other duties as assigned. Required Qualifications of Security Officers: Must be at least 18 years of age. High School diploma or general education degree (GED) Able to pass pre-employment drug screen and criminal background check. Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather Preferred Qualifications of Security Officers: Bilingual considered a plus. Evening

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Responsibilities of Security Officers include, but are not limited to: Officers must be attentive, approachable, and capable of enforcing policies while delivering excellent customer service to guests, staff, and vendors. This is a high-visibility, physically demanding, customer-facing role in a fast-paced public environment. Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages. Control access for tenants, visitors or vendors as required Enforce museum rules and policies in a professional, customer-service-oriented manner Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management Provide a visible security presence throughout the museum Rotate between assigned posts as needed Required Qualifications of Security Officers: Must be at least 18 years of age. Must be able to work all shifts. 1 year of security, customer service, or public-facing experience preferred High School diploma or general education degree (GED) Able to acquire and maintain a valid Illinois Perman

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring Security Patrol Officers to work at an industrial location in Cleveland, Ohio. Responsibilities may include, but are not limited to: Duties may include: Control access to the plant through gate operations, verifying credentials of employees, contractors, and visitors. Checking vehicle passes to make sure the vehicles are allowed on property. Checking semi trucks paperwork and directing them to the proper Gate. Understanding Marsec (Maritime Security) procedures. Conduct Marsec vehicle inspections. Conduct general patrols on foot and within a vehicle to check for security violations like unsafe conditions or unauthorized persons. Control access for patrons, visitors or vendors as required. Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment. Maintain clear, accurate logs pertaining to people or property including packages. Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management. Provide excellent Customer Service to all parties encountered while on duty. Other duties as assigned Qualifications: Must be at least 1

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring experienced officers to work at a location in the Roseville area. Responsibilities include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Conduct general patrols on foot and within a vehicle to check for security violations like unsafe conditions or unauthorized persons Control access for patrons, visitors or vendors as required Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment Maintain clear, accurate logs pertaining to people or property including packages Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management Other duties as assigned Required Qualifications: Must be at least 18 years of age Must have a Valid Driver's License High School diploma or general education degree (GED) Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functions of the job, which can include lifting 75 lbs, completing foot patr

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring Security Officers to work at a location near the Mount Clemens area. Responsibilities of Security Officers include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Conduct general patrols on foot and within a vehicle to check for security violations like unsafe conditions or unauthorized persons Control access for patrons, visitors or vendors as required Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment Maintain clear, accurate logs pertaining to people or property including packages Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management Other duties as assigned Required Qualifications of Security Officers: Must be at least 18 years of age Must have a Valid Driver's License High School diploma or general education degree (GED) Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functions of the job, which can include lif

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring Mobile Patrol Security Officers to work at a location near the Detroit area . Responsibilities of Mobile Patrol Security Officers include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Conduct general patrols on foot and within a vehicle to check for security violations like unsafe conditions or unauthorized persons Control access for patrons, visitors or vendors as required Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment Maintain clear, accurate logs pertaining to people or property including packages Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management Other duties as assigned Required Qualifications of Mobile Patrol Security Officers: Must be at least 18 years of age Must have a Valid Driver's License High School diploma or general education degree (GED) Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functi

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Expert 2 - Onboarding and Compliance Support About the job This position is needed to Deliver top-tier customer service by embodying Twilio’s values of empathy, warmth, and technical expertise. Guide customers and partners through compliance, resolve account issues, support phone numbers requests and provide expert advice. Use critical thinking to prevent fraud and ensure account security. As a key member of the Onboarding and Compliance Support team, you’ll champion customer success and protect communication environments, ensuring secure, compliant operations free from external threats. Responsibilities In this role, you’ll: Take ownership of high-impact support tickets and queues, ensuring efficient management and adherence to Support SLAs while aiming for high CSAT scores. Provide timely and concise updates on significant issues, incidents, and escalated cases, including challenges in processes, and

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring Security Officers to work at a location near the Bay City area. Responsibilities of Security Officers include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Conduct general patrols on foot and within a vehicle to check for security violations like unsafe conditions or unauthorized persons Control access for patrons, visitors or vendors as required Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment Maintain clear, accurate logs pertaining to people or property including packages Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management Other duties as assigned Required Qualifications of Security Officers: Must be at least 18 years of age Must have a Valid Driver's License High School diploma or general education degree (GED) Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functions of the job, which can include lifting

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring Security Officers to work at a location near the Pinconning area. Responsibilities of Security Officers include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Conduct general patrols on foot and within a vehicle to check for security violations like unsafe conditions or unauthorized persons Control access for patrons, visitors or vendors as required Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment Maintain clear, accurate logs pertaining to people or property including packages Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management Other duties as assigned Required Qualifications of Security Officers: Must be at least 18 years of age Must have a Valid Driver's License High School diploma or general education degree (GED) Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functions of the job, which can include liftin

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring Security Officers to work at a location around the Metro Detroit area, Responsibilities of Security Officers include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information Conduct general patrols on foot and within a vehicle to check for security violations like unsafe conditions or unauthorized persons Control access for patrons, visitors or vendors as required Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment Maintain clear, accurate logs pertaining to people or property including packages Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management Other duties as assigned Required Qualifications of Security Officers: Must be at least 18 years of age Must have a Valid Driver's License High School diploma or general education degree (GED) Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functions of the job, which can include l

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is currently hiring flex Security Officers in the Taylor, Michigan Area. Responsibilities include, but are not limited to: Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information. Conduct general patrols on foot and within a vehicle to check for security violations like unsafe conditions or unauthorized persons. Control access for patrons, visitors or vendors as required. Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment. Maintain clear, accurate logs pertaining to people or property including packages. Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management. Other duties as assigned. Required Qualifications: Must be at least 18 years of age. Must have a Valid Driver's License. High School diploma or general education degree (GED). Able to pass pre-employment drug screen and criminal background check. Able to read, write, speak, and understand English. Able to meet physical essential functions of the job. Preferred Qualifications of Mobile Patrol Security Officers: