Incident Management Engineer Jobs

Banding: Band 5 Location: East Midlands Rate: £20 - £25 per hour DOE Start Date: ASAP Duration: 11 months Working Hours: 37.5 hours per week Shift Pattern: Monday to Friday, 08:00-16:30 / 08:00-16:00 An exciting opportunity has arisen for an experienced Anatomical Pathology Technologist to join a well-established laboratory in the East Midlands. This locum role is ideal for a qualified APT with experience across routine and high-risk post-mortem cases who is committed to delivering a professional, compassionate, and high-quality mortuary service. The successful candidate will support post-mortem examinations, liaise with bereaved families and external agencies, and contribute to the smooth operation of a cross-site service. What will your responsibilities be: Participate in routine and high-risk post-mortem examinations within a busy mortuary environment. Prepare and eviscerate deceased individuals for examination by Consultant Histopathologists. Reconstruct the deceased to a high cosmetic standard for release to families and funeral directors. Organise, coordinate, and facilitate viewings and formal identifications. Liaise professionally with bereaved families, Coroner's representatives, funeral directors, police, and other agencies. Participate in the receipt, documentation, storage, and discharge of deceased individuals entering and leaving the mortuary. Contribute to the delivery of a 24-hour mortuary service through participation in the on-call rota and major incident response plans. Support cross-site working arrangements and maintain compliance with relevant health, safety, governance, and dignity standards. Qualifications and Experience: Essential Requirements Level 4 Anatomical Pathology Technologist qualification. Certificate in Anatomical Pathology Technology. Diploma in Anatomical Pathology Technology. Membership of the Anatomical Pathologists' Association (or equivalent professional body). Experience participating in routine and high-risk post-mortem ex

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Escalation Manager, Weekend Global Coverage, you will serve as the crucial command lead safeguarding customer trust during high-stakes, critical events across AMER, APJ, and EMEA . Operating within our global follow-the-sun coverage model, you are the decisive voice when a Sev1 or critical customer event occurs, rapidly uniting engineering, support, and executive leadership to stabilize complex enterprise scenarios. This high-impact role sets the standard for weekend operational excellence, turning chaotic technical crises into clear, swift paths to resolution and ensuring seamless cross-regional transitions . WHAT YOU'LL DO Command Critical Escalations: Serve as the accountable incident commander for major customer escalations (CIEs/Sev1s) during the weekend US coverage window, establishing clear decision rights, working cadences, and swift mitigation strategies . Unify Cross-Functional Teams: Mobilize and align Support, Escalations Engineering, Service Delivery, and Account teams to ensure technical responders have immediate context and unblocked paths to restore customer environments . Lead Executive & Customer Communications: Translate fast-moving, complex technical diagnostic details into precise, highly coherent updates for executive leadership and global enterprise customers, keeping stakeholders continuously aligned . Drive Global Follow-the-Sun Handovers: Execute complete, high-quality shift ha

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You've developed scalable production web applications in Python/Django/Next.js/React. You design for people operating under pressure, and you think as carefully about the failure paths as the happy path. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted development tools that improve engineering workflows, code quality, and team productivity. What you

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Security is a primary competency at Coinbase, and the Threat Intelligence team within Security Operations keeps a watchful eye over every aspect of it. As a Senior Onchain Investigator, you'll own end-to-end onchain investigations into the threat actors targeting Coinbase and the crypto ecosystem. You'll cluster illicit wallets, fuse OSINT with onchain evidence, and turn findings into detections, blocks, and decisions that protect customers and products. This role leads investigation methodology for the team, not just individual cases. What you'll do: Own complex onchain investigations into threat actor infrastructure, scam networks, exploits, and related abuse targeting Coinbase and Base Drive clustering and attribution of illicit actors using blockchain analytics, OSINT, and internal data, then operationalize results into Vertex Synapse and downstream controls Build OSINT and onchain analysis pipelines, queries, and dashboards that automate detections and scale investigative capacity across the team Lead post-incident reviews and root cause analyses to identify gaps and recommend enhancements to controls, detection, and overall security posture Partner with product, engineering, and risk teams to embed threat and abuse mitigation strategies into the product development lifecycle from ideation to launch Lead new investigative techniques, teach them across Sec

Do work that matters. At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Software Engineer II with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You design for people operating under pressure, and you think as carefully about the failure paths as the happy path. Ideally, you have JavaScript and Python experience (similar languages are great, as long as, you're willing to learn) but more importantly, you care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS experience and are willing to learn from people with both more and less experience than you. What you will do: Design and d

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a Senior Software Engineer to establish our Observability framework and foundations. You will join us to accelerate building and scaling our innovative systems that support our growing identity platform. You will drive on Observability best practices to find and fix gaps in our observability and our overall systems. You will also lead practices such as load testing, capacity planning, game days, chaos testing, and incident post-mortems. What You Will Do: Embed within the Engineering pillar to deeply understand the product and implement observability across all key flows Facilitate and build load testing cases, ensuring we understand the limits and scaling factors of our services and systems Contribute to observability and support the design of new services and systems, ensuring highly reliable and scalable concepts are implemented Build and lead practices such as game days, chaos engineering, and failure analysis Build long-term capacity plans, with an eye toward reliability and cost-efficiency Who You Are: 6+ experience writing production-grade software in a modern language, such as Java and Python. Strong knowledge of distributed systems concepts (think CAP theorem), microservices architecture, and distributed tracing . Experience with modern observability systems such as Datadog. Experience with performance debugging tools and patterns. You should be able to read a flame graph. A strong product and user-centric mindset. Desire to continuously improve systems and environments. A demonstrated history of owning c

DIRECTOR OF CYBER SECURITY Location: United States — Remote: West Coast preferred Department: Information Technology — Security, Risk & Compliance Eligibility: U.S. citizenship required ABOUT RAPIDFORT RapidFort is a cybersecurity company focused on helping organizations secure and optimize their software supply chain and containerized environments. Our platform helps teams reduce software vulnerabilities and attack surface while improving the security and efficiency of modern cloud-native applications. We work with commercial enterprises and public-sector organizations operating in highly regulated and security-sensitive environments. Title: Director of Cyber Security Department: Information Technology — Security, Risk & Compliance Reports To: Chief Information Officer, with a standing reporting line to the Audit Committee Direct Reports: Security operations, security engineering, and governance/risk/compliance, including a dedicated compliance specialist Location: REMOTE Employment Type: Full-time Travel: Periodic travel for audits, customer engagements, and leadership meetings On-Call: Incident commander for declared security incidents ABOUT THE ROLE RapidFort Inc. is looking for a Director of Cyber Security to own our security posture and the risk position behind it — what our controls are, whether they work, what remains exposed, and who has accepted that exposure. This is a horizontal role by design. Cloud Operations, Infrastructure Engineering, and Corporate IT each own an estate and run it. You own the standard those estates are held to, the evidence that the standard is met, and the response when it is not. You set the requirement and verify the outcome; the estate owner executes the remediation. That separation is deliberate — it is what makes the assurance worth anything. You will own the ISO 27001 ISMS and the SOC 2 Type 2 program end to end, command security incidents with authority to direct

About the Team The Applied organization brings OpenAI’s most advanced technology to the world through products like ChatGPT and the APIs that power a growing ecosystem of developer and enterprise applications. Data Engineering builds and operates the trustworthy, secure, and reliable data systems that power decisions across OpenAI. About the Role We’re looking for a Data Engineering Manager to lead the Growth & Revenue data engineering team. This leader will own the data strategy and execution for the data subject areas spanning growth accounting across all product surfaces, product partnerships, checkout, billing, payments, revenue, and monetization, helping OpenAI understand how people adopt, engage with, and pay for our products. You will partner closely with several Data Science, Business, and Engineering partners to connect product behavior to trustworthy subscriber, payment, and revenue measurement. In this role, you will: Build, manage, and grow a high-performing, inclusive team across the Growth & Revenue data subject areas. Define the data strategy for all the data subject areas you own. Deliver durable, well-modeled data products that connect product behavior, subscription state, checkout events, payment outcomes, and revenue. Establish trusted metric definitions and data quality standards so product, growth, finance, and executive leaders can make fast, consistent decisions. Partner with Data Science and Product teams to support experimentation, causal measurement, funnel analysis, and scalable self-serve analytics. Partner with Finance and Financial Engineering to ensure analytical revenue views reconcile to financial truth and production billing systems. Raise operational excellence for critical pipelines, including reliability, observability, privacy, governance, and incident response. Set a clear roadmap, make principled tradeoffs, and communicate progress and risk across technical and business stakeholders. You might thrive in this role if yo

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Lead AI Security Engineer (Agentic SOC) Location: McLean/Tysons, VA | On-site (5 days/week) ABOUT THE TEAM We are pioneering the next generation of cyber defense by building an Agentic Security Operations Center (SOC). Our mission is to move beyond reactive alerting by creating self-orchestrating, context-aware AI systems capable of autonomous triage, semantic correlation, and proactive threat mitigation. In this role, you will leverage emerging AI capabilities to reimagine how we defend our organization. THE OPPORTUNITY The AI SOC Engineering team is at the center of bringing our vision for AI-driven security to This is a squad of builders operating at the intersection of Generative AI, software engineering, and offensive/defensive security. We don't just write scripts; we architect the intelligent fabric of our defensive posture. We build and deploy production-grade, proprietary multi-agent systems that empower our human analysts to handle complex incident response with autonomous agents AI in responsible and scalable ways. WHAT YOU'LL DO Build & Deploy Agents: Design, test, and deploy autonomous and semi-autonomous AI agents that integrate natively with our enterprise security stack (SIEM, EDR, XDR, and Threat Intel feeds). Code the Playbooks: Translate traditional, human-centric SOC playbooks and analyst workflows into deterministic and heuristic agentic pipelines (using DAGs and multi-agent routing). Optimize RAG Pipelines: Design, optimize, and maintain production-grade Retrieval-Augmented Generation (RAG) workflows to inject real-time security

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox’s database team develops the next-generation, multi-tenant database platform that elastically scales and underpins every online data workload at Roblox. As a principal engineer on the database team, you will shape the architecture, build and launch critical database capabilities that keep our services fast, reliable and efficient at global scale. You will report to the Technical Director for Storage. You will: Design and implement new engine features —indexing, storage formats, WAL and replication protocols, sharding, and query-planner enhancements—that push latency, throughput, and availability boundaries. Evolve the control plane to deliver elastic scaling, autonomous healing, and zero-downtime schema or tenant moves across global regions. Profile and optimize critical code paths using kernel-level tracing and advanced performance tooling; drive systematic tail-latency reductions. Establish engineering best practices by leading design reviews, performance benchmarks, failure drills, and post-incident retrospectives. Automate everything : develop frameworks for testing, CI/CD, rollout safety, observability, and autoscaling so that the platform operates hands-off at scale. Ment

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic manages one of the largest and fastest-growing infrastructure fleets in the industry — spanning multiple accelerator families, CPU families, and clouds. The Capacity Engineering team is responsible for making sure all of our infrastructure resources are accounted for, well-utilized, and efficiently allocated. We own the data, tooling, and operational systems that let Anthropic plan, measure, and maximize utilization across first-party and third-party compute — one of the company's largest areas of spend. As the Senior Engineering Manager for Capacity Engineering, you will lead the team that builds and operates these production systems. You'll set technical direction, grow and develop a team of senior and staff-level engineers, and be accountable for the reliability and correctness of surfaces that leadership, research engineering, inference, infrastructure, and finance all depend on. This is a hands-on leadership role and will be onsite 5 days a week: we expect you to stay close enough to the systems to review designs, make sound architectural calls, and step into an incident when the team needs you — while spending most of your time on people, priorities, and cross-organizational alignment. The team's work spans three overlapping areas, and you'll be responsible for balancing investment across them as business priorities shift: Data platform — Pipelines that ingest occupancy and utilization telemetry from Kubernetes clusters, normalize billing and usage across cloud providers, and serve the BigQuery tables the rest of the org queries against. Consumers range from research engineers to finance to leadership, s

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As a Senior Manager, Operations, you will play a central role in building a scalable, high-performing operations organization. Reporting to the Director of Customer Service & Operations, you will own the performance of our vendor partnerships and customer service operational model — driving accountability, efficiency, and continuous improvement across the function. This role is well-suited for an operator who sees a landscape of manual processes not as a limitation, but as a clear roadmap for impact. You will design and implement scalable systems and workflows — leveraging modern tools, including AI — while building the business cases that justify continued investment in operational excellence. If you are motivated by the challenge of building something that lasts and believe that finding a way forward is always possible, we want to hear from you. How You’ll Do It Vendor Relationships Lead all aspects of the operations vendor relationships — including weekly business reviews, quality calibration sessions, performance scorecards, and quarterly business reviews (QBRs) with senior vendor leadership. Serve as the incident owner for escalated vendor-originated service failures — including outages, quality breakdowns, and SLA misses — by triaging quickly, coordinating resolution across internal and external stakeholders, and ensuring a documented path to prevention. Maintain and evolve vendor performance scorecards; track SLAs, quality scores, AHT, and other KPIs continuously. Own vendor volume forecasting and headcount planning; ensure

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Database Engineer (DBA) Company: THG Ingenuity Location: Manchester (Head Office) Reports to: Database Platform Manager Role Overview We are looking for a Database Engineer to help run and improve our database platform. Our estate runs on Google Cloud Platform following a recent migration to self-managed services. There is plenty still to do in the next phase of modernising the estate, and you will be hands-on in that work as well as in the day-to-day running of the platform. You will work alongside a small team of database engineers and closely with engineering and infrastructure teams, keeping our database environments secure, reliable and performant. There is real scope to grow here, and you will be supported to deepen your technical expertise and take on more as you do. The role participates in a rotating on-call rota and occasionally requires out-of-hours work to support deployments, maintenance or incident response. Key Responsibilities Database administration Install, configure, maintain and upgrade PostgreSQL and SQL Server environments across development, test and production Ensure database servers are securely configured, patched and compliant with operational standards Own backup, restore and maintenance strategies, and test recovery procedures regularly Maintain database security, access control and auditing practices Cloud and infrastructure &n

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior SOC Analyst to join our team . This is a remote role, reporting to the Global SOC Manager in the Enterprise Security department . As a key guardian of our infrastructure, you will monitor, detect, and analyze security incidents to protect our digital assets . You will be the first line of defense, ensuring that potential threats are mitigated promptly and effectively to maintain a secure environment . What you’ll do (Role Expectations) Monitor security alerts and events to identify potential threats and vulnerabilities Detect and analyze security incidents using multiple security tools Respond to security incidents promptly, following established procedures and protocols Conduct in-depth analysis of security events to determine the scope and impact of potential threats Perform phishing incident analysis Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Customer Experience Engineering Team builds the internal and external technologies that scale Snowflake’s global support and sales organizations. We empower our technical experts by providing the advanced tools they need to resolve complex issues and drive customer success. Our team specializes in software engineering, data-driven decisions, ML, and LLM-based solutions . We build production-grade systems to automate manual processes and augment the capabilities of our technical staff. Our current focus includes: LLMs : Developing and deploying LLM and agent-based architectures for streamlining troubleshooting Scalable Evaluations : Implementing large-scale evaluations to ensure the quality and reliability of our internal and external tools Process Automation : Designing intelligent workflows that eliminate bottlenecks and allow our experts to focus on the most technical aspects of the Snowflake platform Incident discovery: using embeddings, LLMs, clustering, and agents to detect potential widespread issues more quickly Now, the team is growing, and we are looking for a Software Engineer to join us. In this role, you will work closely with the state of the art LLM models, fine-tune them, develop agents, apply various clusterings, summarizations, embeddings, and so on. Ev