Incident Management Engineer Jobs

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. 1.Partner with IT support teams to resolve issues that impact Micron production operations. 2.Proactively monitor and drive AMHS and equipment target performance, addressing issues in a timely manner to support Fab quality, cycle time, yield, and cost objectives. 3.Schedule and perform preventive maintenance on assigned equipment, using mechanical, electrical, electronic, and software solving skills to diagnose and resolve equipment issues. 4.Support AMHS and tool installation, relocation, modification, and upgrade activities. 5.Collaborate with equipment vendors and internal team members to resolve chronic process issues and recover long-term down equipment. 6.Improve equipment uptime through quality workmanship, systematic problem solving, and effective fixing methodologies. 7.Document all maintenance activities using established checklists and tracking systems, and regularly review maintenance procedures to ensure effectiveness and compliance. 8.Keep the Lead Engineer and Manager informed of AMHS-related issues, equipment performance concerns, and long-term downtime status. 9.Comply with all safety, environmental, and operational procedures to ensure alignment to applicable laws and company standards. 10.Actively participate in the Environmental, Health, Safety, and Security (EHSS) program by promptly reporting concerns, incidents, or unsafe conditions to the appropriate personnel. 11.Proactively identify and mitigate potential safety hazards, environmental risks,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Platform Observability team owns the observability tooling that monitors the Auth0 Platform, and we are looking for an Observability Engineer to help ensure our Product and Platform Engineers can monitor and observe our platform while we continue to rapidly ship software our customers love. Our engineers maintain and automate observability tooling for our entire platform, including metrics, logs, and traces. We are looking for engineers passionate about monitoring, observing, measuring uptime and availability, and ensuring platform stability. If you have experience within the Site Reliability Engineering (SRE) field or working as a Development Operations (DevOps) engineer, and you have a passion for Observability tooling, this position will allow you to further your learning and development in these areas. As a Senior Engineer on this team, you will act as a core technical leader. You will work cross-functionally to help integrate services with our instrumentation libraries, support product teams, and actively investigate incidents to identify our observability gaps. Responsibilities: Proven ability to champion observability best practices, acting as an educator who can effectively correct anti-patterns and teach other engineering teams how to build robust, standardized instrumentation. Be an expert in running services in production environments Contribute to the process of designing services for high growth and high availability. Provision, confi

Capco France recherche des Data Engineers pour accompagner les acteurs majeurs des services financiers dans la conception et la mise en œuvre de plateformes et solutions data modernes, robustes et évolutives. Au sein de notre Practice Data & Analytics , vous interviendrez sur des projets de transformation à fort impact, de la conception des architectures et pipelines de données jusqu’à leur mise en production et leur optimisation. Ce que vous ferez Concevoir, développer et maintenir des pipelines de données robustes et évolutifs permettant d’ingérer, transformer et mettre à disposition des données issues de sources multiples. Participer à la conception et à l’évolution d’architectures data modernes, notamment dans des environnements Cloud, en tenant compte des enjeux de performance, de sécurité et de scalabilité. Garantir la qualité, la fiabilité et l’observabilité des données grâce à des pratiques de tests, monitoring, documentation et automatisation. Collaborer avec les équipes Data, Cloud, Architecture et métiers afin de transformer les besoins fonctionnels en solutions techniques performantes et maintenables. Utiliser de manière responsable les outils d’IA et d’automatisation approuvés pour accélérer le développement, les tests, la documentation ou l’analyse des incidents, avec revue humaine et respect des standards de sécurité et de gouvernance Ce que nous recherchons Une expérience significative en Data Engineering, minimum 5 ans , avec une bonne maîtrise de Python et SQL et une expérience dans la conception de pipelines de données. Une expérience des technologies et architectures data modernes, ainsi que d’au moins un environnement Cloud tel qu’AWS, Azure ou GCP. Une bonne compréhension des problématiques de modélisation, transformation, qualité et gouvernance des données. Une capacité à collaborer avec des profils techniques et métiers, à résoudre des problématiques complexes et à communiquer clairement les choix techniques. Une curiosité pour les usages

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Requisition Job Description A Brief Overview Coordinates and aligns activities across different operational teams to ensure smooth execution of daily operations. managing staffing levels, scheduling, and workload distribution to ensure adequate coverage and efficient resource utilization. Contributes to the achievement of business objectives and ensures the organization remains competitive in the market. What you will do Analyze workload patterns, forecast resource needs, and make recommendations for adjustments or enhancements. Monitors operational performance metrics and key performance indicators (KPIs) to assess the efficiency and effectiveness of operations. Identifies opportunities for process improvement within the operations support functions through workflow analyses. Addresses customer or client concerns, investigates operational incidents, and works with relevant stakeholders to identify root causes and implement corrective actions. Establishes and enforces compliance guidelines and quality control processes incl

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Coordinates and aligns activities across different operational teams to ensure smooth execution of daily operations. managing staffing levels, scheduling, and workload distribution to ensure adequate coverage and efficient resource utilization. Contributes to the achievement of business objectives and ensures the organization remains competitive in the market. What you will do Analyze workload patterns, forecast resource needs, and make recommendations for adjustments or enhancements. Monitors operational performance metrics and key performance indicators (KPIs) to assess the efficiency and effectiveness of operations. Identifies opportunities for process improvement within the operations support functions through workflow analyses. Addresses customer or client concerns, investigates operational incidents, and works with relevant stakeholders to identify root causes and implement corrective actions. Esta

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Coordinates and aligns activities across different operational teams to ensure smooth execution of daily operations. managing staffing levels, scheduling, and workload distribution to ensure adequate coverage and efficient resource utilization. Contributes to the achievement of business objectives and ensures the organization remains competitive in the market. What you will do Analyze workload patterns, forecast resource needs, and make recommendations for adjustments or enhancements. Monitors operational performance metrics and key performance indicators (KPIs) to assess the efficiency and effectiveness of operations. Identifies opportunities for process improvement within the operations support functions through workflow analyses. Addresses customer or client concerns, investigates operational incidents, and works with relevant stakeholders to identify root causes and implement corrective actions. Establishes and enforces compliance guidelines and quality control processe

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security Group is currently hiring Security Officers to work at a location in Troy, Ohio Responsibilities include but are no limited to: Monitor CCTV, access control, and alarm systems to ensure facility safety. Conduct patrols and inspections to detect hazards or suspicious activity. Enforce property access policies and verify identification for visitors and contractors. Respond to incidents, emergencies, and alarms, and coordinate with first responders. Document all activities, incidents, and maintenance issues accurately. Provide customer service and assist with directions, inquiries, and building information. Qualifications/Benefits: Must be at least 18 years of age Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather Education and/or Experience: Previous security experience is also preferred. High School diploma or general education degree (GED). Language Skills: Must have the ability to read, write, speak, and understand English. Bilingual considered a plus.&

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security Group is currently hiring Security Officers to work at a location in Russia, Ohio Responsibilities include but are no limited to: Monitor CCTV, access control, and alarm systems to ensure facility safety. Conduct patrols and inspections to detect hazards or suspicious activity. Enforce property access policies and verify identification for visitors and contractors. Respond to incidents, emergencies, and alarms, and coordinate with first responders. Document all activities, incidents, and maintenance issues accurately. Provide customer service and assist with directions, inquiries, and building information. Qualifications/Benefits: Must be at least 18 years of age Able to pass pre-employment drug screen and criminal background check Able to read, write, speak, and understand English Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather Education and/or Experience: Previous security experience is also preferred. High School diploma or general education degree (GED). Language Skills: Must have the ability to read, write, speak, and understand English. Bilingual considered a plus

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is seeking a Director, IT Operations who will be responsible for leading and supporting a wide scope of IT operations and business technology programs that underpin Axsome’s business objectives. This position will lead a service desk that provides support for hardware, software, infrastructure, communications and information security related activities throughout the organization, while broadly supporting the IT Team’s operational goals and objectives. This person will also be responsible for maintaining high-priority incidents or requests during non-standard hours, including active weekend and evening and, perform additional responsibilities as assigned by IT leadership. This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles. Job Responsibili

Senior Site Reliability Engineer (SRE) / Managed Services Engineer Who We Are Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals across equities and derivatives. With over 20 years of experience, Horizon provides a powerful multi-asset trading platform with direct connectivity to more than 80 exchanges worldwide, enabling clients to deploy sophisticated trading strategies across global markets. As our Managed Services and SaaS activities continue to grow across APAC, we are looking for a Senior Site Reliability Engineer (SRE) to join our Hong Kong team and play a key role in delivering highly available, secure, and performant trading infrastructures for our clients. Role Overview The Senior SRE Engineer will be responsible for designing, deploying, operating, and continuously improving the infrastructure supporting Horizon's hosted and managed trading platforms. Working closely with Infrastructure, Development, Product, and Client Services teams, you will ensure the reliability, security, performance, and scalability of critical production environments deployed on premises, in colocation facilities, and in cloud environments. This is a hands-on engineering role suited to someone passionate about operational excellence, low-latency infrastructures, automation, and financial technology. Key Responsibilities Platform Reliability & Operations Ensure high availability and operational readiness of Horizon's managed trading platforms. Monitor, maintain, and optimize production environments through proactive health checks, performance tuning, upgrades, and preventive maintenance. Diagnose and resolve infrastructure, network, database, and application incidents to minimize service disruption and meet service level objectives. Respond proactively to infrastructure alerts and client issues, lead deep-dive root cause analyses, and drive continuous improvement initiatives to enha

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Technical Developer Connections Manager on the Developer Connections team, you’ll play a critical role in supporting and scaling Roblox’s creator ecosystem. You’ll act as a trusted technical partner to high-impact creators across strategic genres (RPG, FPS, Sports) , supporting their growth, technical execution, and long-term success on the platform. You’ll support priority escalations and collaborate closely with product and engineering teams during platform incidents, while also designing internal tools and automation to improve operational efficiency and support quality. With deep expertise in Roblox Studio, performance optimization, and live-operations troubleshooting, you’ll help creators build stable, high-performing experiences while strengthening long-term relationships across the platform. You will: Serve as a technical point of contact for creators, providing hands-on support, guidance, and best practices. Diagnose and resolve performance, stability, and scalability issues in live games and experiences. Own and manage high-priority creator escalations, including participation in an on-call rotation covering weekends and holidays (with flexible scheduling and compensatory time

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are a fast‑moving, highly collaborative team supporting semiconductor manufacturing operations and the expansion of new manufacturing facilities. Our work directly enables factory uptime, engineering productivity, and safe, reliable operations. We are seeking a Network Engineer who is motivated to learn, enjoys hands‑on technical work, and thrives in a nuanced onsite environment. This role is well‑suited for an engineer early in their career who wants to build strong fundamentals in campus networking while gaining exposure to large‑scale manufacturing environments The ID1 IT Network Engineer provides onsite operational support for campus LAN and wireless network infrastructure across manufacturing and office environments. The role focuses on hands‑on deployment, configuration, monitoring, and fixing of network equipment while developing technical skills under established standards and guidance from senior engineers. This is a fully onsite position and requires regular presence in campus facilities, communications rooms, and production environments. Responsibilities: Provide onsite support for campus LAN and wireless network infrastructure, operating as a developing individual contributor under the guidance of senior network engineers. Respond to network incidents, alarms, and service requests related to campus LAN and wireless services, performing initial triage and raising issues as appropriate. Participate in on‑call rotations, with mentoring from senior team members. Support

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is building AI-native software for professional services. Our customers trust us with highly sensitive information and critical business workflows, making security fundamental to everything we build. We’re looking for a Director of Detection and Response to build and lead the team that identifies threats, responds decisively to incidents, and turns what we learn into stronger defenses. You will own Harvey’s Detection and Response strategy, technical direction, and operational readiness across our production platform and corporate environment. Working with the CISO and leaders across Engineering, Infrastructure, IT, Legal, and Customer Trust, you’ll translate business risk into a focused program that protects customer data and enables Harvey to move quickly with

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is building AI-native software for professional services. Our customers trust us with highly sensitive information and critical business workflows, making security fundamental to everything we build. We’re looking for a Director of Detection and Response to build and lead the team that identifies threats, responds decisively to incidents, and turns what we learn into stronger defenses. You will own Harvey’s Detection and Response strategy, technical direction, and operational readiness across our production platform and corporate environment. Working with the CISO and leaders across Engineering, Infrastructure, IT, Legal, and Customer Trust, you’ll translate business risk into a focused program that protects customer data and enables Harvey to move quickly with

Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager, and Compass. Join our team and be at the forefront of innovation and creativity as we scale cloud deployments for our customers. We are looking to speak to candidates who are based in Toronto for our hybrid working model. Life in MongoDB Technical Services As part of the Support organization, you will be directly interfacing with our largest customers and their most difficult problems. There will almost certainly be sweat. But don’t worry – you’ll have time to prepare before you take on your first escalation. The limits of your understanding will constantly be pushed, and you’ll be challenged to grow. Underlying it all is the fuel that drives our team: customer obsession. We keep mission-critical deployments online, recover from high-pressure incidents with grace and humility, become trusted advisors, and work so closely with our customers that they would swear we were part of their team. Role scope: This is a technical Team Lead role rather than a traditional people-manager role. The Lead is expected to provide day-to-day technical and operational leadership, while formal personnel decisions remain with the manager. As the Cloud Support Team Lead, you will: Lead and mentor a small, distributed team as a hands-on technical player-coach Spend approximately 50% of your time directly supporting customer issues, complex cases, escalations, and technical investigations. Own frontline service quality by monitoring queue health, case and chat aging, diagnostic quality, staffing coverage, and workload allocation Lead high-visibility customer escalations and incidents, coordinating Engineering, Product, Support Operations, and other stakeholders Turn recurring customer problems and support trends into pr