Institutional Relationship Management Jobs

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Join us as we redefine how capital markets operate in the digital age. Positioned at the convergence of blockchain innovation and institutional finance, the role presents unparalleled opportunities to shape the future of capital markets infrastructure. You'll spearhead high-impact partnerships and relationships with financial institutions, investment firms, and market infrastructure providers, harnessing the power of the XRP ledger (XRPL) to develop groundbreaking solutions that will modernize global capital markets. Get ready to make a lasting impact and be a driving force behind the institutional adoption of blockchain technology in capital markets worldwide. WHAT YOU’LL DO: Contribute to the development and execution of RippleX's Capital Markets strategy, setting priorities that impact the overall team and business objectives while positioning XRPL as a leading blockchain for institutional capital markets applications Build and nurture strategic partnerships with investment banks, investment firms, financial market infrastructure providers and other capital markets institutions to drive adoption of blockchain solutions Identify and pursue new business development opportunities at the intersection of traditional capital markets and blockchain technology, extending the XRPL ecosystem into institutional finance Lead complex deal negotiations and partne

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase’s EU Legal team helps build the future of finance by turning complex regulation into practical paths forward. In this role, you’ll advise our European businesses on the legal questions that shape how we launch products, enter markets, and serve customers. You’ll partner with business leaders, Compliance, and the global Legal team, bringing clear judgment and ownership to decisions that advance Coinbase’s mission to increase economic freedom. What You’ll Do Partner with business leaders and Compliance to advise on EU and international e-money, payment services, financial services, and digital asset requirements. Advise regional operating entities on new products and services, intercompany arrangements, commercial relationships, banking partnerships, and retail and institutional terms of business. Guide product launches, market expansion, and marketing initiatives across jurisdictions, coordinating with the US-based Legal team and other regional counsel. Monitor European and international legal and policy developments, explain their business implications, and support Coinbase’s advocacy for effective digital asset regulation. Assess legal and regulatory risks, recommend practical solutions, and improve processes to support a growing international business. Manage outside counsel on specialist matters and projects, maintaining internal expertise and accountabil

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building institutional partnerships with top global strategy consulting firms that shape finance transformation and technology decisions for the CFOs and CEOs we serve. These firms influence clients before a buying process begins, advise on the operating and technology decisions that define transformation programs, and can help clients move from strategy to live operational capability. Ramp has an opportunity to build relationships that create value for the firm, its clients, and Ramp, across executive engagement, thought leadership, co-sell, and shared client work. This role will own those relationships and turn them into an institutional go-to-market motion: building credibility with firm leadership, identifying the right client and practice wedges, developing firm-specific plans, leveraging Ramp’s data to amplify firms’ thought leadership, and creating repeatable paths to joint client outcomes. This is a build from the ground up. Ramp's relationships across this ecosystem are early and largely informal today, and this perso

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer, Backend on the Growth Foundations team within the Consumer & Business group, you'll build and scale the core infrastructure that powers growth across Coinbase. This team owns the foundational systems behind powering efforts as: notifications at scale, incentives and referral platforms, user targeting and segmentation, lifecycle communications, and ML ranking that power more than 50% of Coinbase web and app surfaces. You'll design and ship backend systems that enable high-impact growth initiatives for Retail, Institutional, Base, and international teams while maintaining the reliability, scalability, and performance our customers depend on. What you'll do: Own the design and delivery of scalable distributed backend services that handle high QPS, low latency, and high reliability requirements for growth infrastructure Architect resilient service-oriented systems using modern cloud technologies, contributing across backend, data, and ML layers of the stack Partner with engineers, designers, product managers, and senior leadership to translate product and technical vision into quarterly roadmaps Lead investments in developer tooling, shared platform capabilities, and cross-team relationships that increase organizational velocity Build high-quality, well-tested production code for systems that are secure, reliable, and maintainable at sc

ROLE: RETAIL MEDIA SEARCH MANAGER TEAM: MEDIA LOCATION: TORONTO (HYBRID ONSITE) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW We are seeking an experienced Retail Media Search Manager to lead strategy, execution, and team development across retail media platforms. The ideal candidate brings deep expertise in Walmart Connect, Target Roundel, and Amazon Ads — combined with the ability to lead a small team, own senior client relationships, and build the scalable playbooks that elevate how we work. A Skai Certification is required. CORE RESPONSIBILITIES Team Leadership & Development Lead and mentor a team of 1–3 Retail Media Search Associates, providing day-to-day direction, performance feedback, and career development support. Set quality standards and review processes to ensure consistent, accurate campaign execution across all team accounts. Build onboarding materials, training guides, and optimization playbooks to scale team capabilities and reduce reliance on institutional knowledge. Identify skill gaps on the team and partner with leadership to address them through coaching, training, or resource development. Strategic Planning & Client Ownership Develop r

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity This role offers the chance to drive OKX’s growth in the MENA region by acquiring new VIP clients while building long-term relationships with our existing high-value client base. You will play a key part in shaping and executing our regional VIP strategy, expanding OKX’s footprint across the local market and working closely with regional and global growth, product, and business intelligence teams. What You’ll Be Doing Identify, engage, and onboard prospective VIP clients across the MENA region while serving as the primary point of contact for an existing portfolio Build and strengthen client relationships through strategic outreach, consistent communication, client profiling, and a deep understanding of their trading needs Develop a strong pipeline of high-value prospects through market intelligence, industry networks, referrals, events, and other relevant channels Guide prospective and existing clients through OKX’s product offerings, VIP structure, onboarding journey, and platform updates Drive revenue growth by converting new opportunities, increasing engagement across existing accounts, and identifying ways to scale business partnerships Collaborate with stakeholders across growth, product, and BI teams to support client acquisition and

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Strategic Relationship Manager is a client-facing role is focused on driving growth across our some of our largest enterprise clients in Norway. This role is focused on managing and growing an established portfolio of enterprise clients, across multiple industries such as financial services, energy production and the public sector. The role will involve selling a suite of market‑leading products and services into large, complex institutions. You will drive revenue growth through expansions, renewals and additional use cases, while deepening relationships with senior stakeholders across strategic and global accounts with significant long‑term value. Acting as a trusted partner, you will bring deep understanding of client challenges and apply technology-led solutions to address business‑critical needs, building long‑term relationships and generating incremental growth. Key Responsibilities Act as a trusted advisor to enterprise clients, building strong relationships through insight‑led, strategic conversations aligned to business and regulatory priorities. Develop and manage senior executive relationships across large, global institutions to drive sustainable revenue growth. Lead complex enterprise sales cycles, including solution shaping, commercial negotiation, contracting and executive alignment. Drive growth across an existing portfolio through exp

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About this role 负责高价值客户的开发与维护，深入了解各家产品与解决方案，通过专业够听和定制化的解决方案，推动交易、资产及收入等关键指标的持续增长。该岗位高度 KPI 导向，需要强目标感、快速学习能力，同时能接受高强度出差。 Responsible for acquiring and managing high-value clients, developing a deep understanding of different products and solutions across platforms, and driving sustainable growth in trading volume, assets and revenue through professional consultation and customized solutions. This is a highly KPI-driven role that requires strong goal orientation, fast learning ability, and the ability to handle frequent business travel. What You’ll Be Doing 开发与拓展 通过多渠道（线下拜访、行业会议、社群、转介绍等）挖掘并开发潜在高价值客户（包括但不限于专业交易者、家族办公室等）。 能够快速画像并识别高潜力目标客户，建立并维护客户线索池和跟进节奏。 客户关系管理与业绩达成 建立并维护稳固的客户关系，定期Review，了解用户交易需求、资金规模与产品需求。 对所负责客户的 资产规模、交易量、收益贡献等关键指标（KPI）负责 ，按月度/季度完成业绩目标。 产品与解决方案咨询 深入理解各家主流交易平台的各产品条线（如：现货、合约、期权、Earn/理财、结构化产品等），能够为客户提供对比分析和专业建议。 收集客户需求与痛点，协同产品、运营等团队，为重点客户提供定制化解决方案。 行业洞察与学习 持续跟进行业动态、竞品策略和新产品形态，快速掌握并消化新知识，形成对客户有价值的观点与建议。 定期输出客户/市场反馈与竞品情报，为内部策略和产品迭代提供一线视角。 Client Acquisition & Expansion Identify and acquire potential high-value clients (including but not li

The Business Development Officer is in charge of attracting, maintaining, retaining and growing the relationship that he manages with SME clients in his portfolio, offering a high value service on advising on segment products. Serves a consolidated client portfolio. Responsibilities: Ensure compliance with the sales goals defined by the franchise, such as portfolio growth, cross-selling, attracting new customers and retaining current customers of its portfolio. Link existing clients by performing needs detection to achieve a greater Customer-Bank relationship. Offer a high value service. Comprehensive advice to SME clients seeking to solve all the needs of the company, positioning the bank as the 1st option in all the products that the client can acquire. Know and execute efficiently the campaigns and strategies defined by the franchise to boost sales growth. Execute the action plans agreed with the Area Coordinator to ensure compliance with the sales plan. Adequately scale deviations and action plans, generating effective communication with your immediate boss. Comply with the controls and regulations established by the institution. Visiting clients to understand opportunities for improvement and develop plans in line with the expectations of customers in the area, ensuring the NPS indexes defined at the franchise level. Implement and influence in conjunction with your Coordinator in the design of action plans that ensure the achievement of the NPS goal. Identify in a timely manner improvements in the service and escalate to its Coordinator. Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's

Work Flexibility: Remote Help shape the future of education and surgeon engagement. As a Customer Excellence Manager, you will build and strengthen relationships with teaching institutions, faculty, fellows, residents, and early-career surgeons across a dynamic western territory. Acting as a key partner between Medical Education, Sales, and academic centers, you will develop and execute customer engagement strategies that support surgeon development, enhance educational experiences, and create meaningful connections throughout the physician training journey. This highly collaborative role is ideal for a relationship-focused professional who understands the orthopaedic landscape, thrives in front of customers, and is passionate about influencing the next generation of surgical leaders The preferred candidate will be located in the Western region. What you will do: • Manage internal and external resources that supports an overarching strategic direction • Product and procedural expertise related to HCP education programs • Understanding and knowledge of key competitive landscape • Collaborate with key opinion leaders to design educational materials • Responsible for developing and managing customer-facing strategy, content and education programs • Drive team collaboration with broader Medical Education/product marketing/sales training, etc • Lead Medical Education program coordination, logistics and content delivery • Organize and deliver in-class or virtual courses • Identify and analyze Medical Education program metrics to identify effectiveness • Contribute meaningful input into the strategic direction for Medical Education • Identify potential areas of opportunity for new investments • Develop KOL network, VOC and survey to gather customer feedback • Understand and provide input to training an

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government helps public-sector institutions use advanced AI responsibly to improve services and advance critical missions. The Partnerships team builds the external ecosystem and internal operating mechanisms required to deliver that work at scale. Role Summary We are seeking a Partnerships Operations Lead to build and run the operating foundation for OpenAI for Government’s Partnerships team. This person will serve as the operational connective tissue across the partner team, working closely with Account Directors, Solutions Architects, Revenue Operations, Deal Desk, and other cross-functional stakeholders to move opportunities from initial engagement through agreement and execution. They will help ensure a smooth handoff to Technical Success across accounts by establishing clear readiness criteria, capturing the right commercial and customer context, and aligning teams on partner roles, commitments, dependencies, and success outcomes. The ideal candidate is a true utility player who combines the relationship instincts of a growth oriented builder with the rigor of an exceptional business operator. They thrive in ambiguity, create processes that do not yet exist, and move fluidly between deal execution, workflow design, analysis, and cross-functional coordination. Key Responsibilities Own the end-to-end operating cadence for partner-sourced and partner-influenced opportunities, from intake and qualification through approvals, contracting, launch, and expansion. Build and continuously improve operating processes, standard procedures, stage gates, decision rights, and service expectations that make partner execution faster and more predictable. Operationalize new and existing government partner motions—including cloud providers, resellers, and sell-through models—by translating requirements that differ from standard commercial motions into clear work

About the Team The OpenAI for Government AI Architect team partners with public sector organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with government agencies, public institutions, and partner organizations serving the government to identify where AI can advance critical missions, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, Security, Global Affairs, and specialist delivery teams to help public sector customers adopt advanced AI responsibly and effectively. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will shape each customer's AI strategy and guide their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable mission impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate mission priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value. The Account Director leads the overall account strategy and relationship, while you lead the technical strategy, customer journey, and path to production impact. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong public sector fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This r

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Client Engineering is the technical arm of Plaid’s European GTM team. We own our customers’ technical outcomes: designing the right solution, getting it built and live, and keeping it healthy as they grow. We work with the most technically forward companies in European financial services – fintechs, lenders, and payments and wealth platforms – helping them build on payment initiation, account data, verification, and underwriting across UK Open Banking and PSD2. As an Implementation Engineer for Plaid Europe, you’ll own customer integrations from the moment a contract is signed to the moment they’re live in production and growing. You’ll write the integration plan, run the kickoff, debug alongside the customer’s engineers, validate their sandbox implementation, and see them through go-live, keeping their Account Manager up to date with notes that make the relationship easy to continue. You’ll do the same for existing customers adding a new product, use case, or market. You’ll also build the resources that make the next integration faster – the checklists, the common pitfalls, and the answers to the questions every customer asks – because this team is small and its leverage comes fr

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Plaid's Mid-Market Sales team helps innovative, high-growth companies across Europe become fintech-enabled. We partner with product, engineering, and commercial leaders at fast-scaling, established businesses to bring Plaid's platform into their stack. We're more than a sales team: as strategic advisors and growth enablers, we expand Plaid's reach into new use cases, sectors, and markets and help advance our mission of unlocking financial freedom for everyone. We're looking for a Mid-Market Account Executive to join our Mid-Market Sales team in Europe. You'll lead full-cycle sales with high-potential companies building the next generation of financial services, owning each relationship from first touch through close. You'll run consultative sales motions with technical and commercial stakeholders and play a key part in shaping how Plaid scales its mid-market motion across Europe. Responsibilities Pinpoint and secure commercial partnerships with rapidly scaling organisations throughout Europe. Manage the complete end-to-end sales motion, from initial prospecting and qualification through to final contract execution and handover. Advise product and engineering leaders through techni

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also building out Plaid’s first B2C product, which is an exciting, 0-1 space for us. Both areas are top business priorities. Responsibilities As the Plaid Account PM, you will own everything related to the consumer identity on Plaid. This includes: User authentication (UX and risk models) Launching a surface for users to manage their connections and permissioning with various applications and agents. You will own this surface area across web and mobile Leading company-wide workstreams around establishing a first party relationship with consumers Roadmap around creating deeper and richer network of consumer profiles on Plaid You will own the roadmap for the above and partner with cross-functional team to hit your goals: Drive prioritization and execution (build, measure, iterate) Identify opportunities through consumer feedback and staying close to our data / dashboards Partner with cross-fu