Lead Platform Operations Engineer Jobs

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role AlphaSense's GRC function is making a deliberate investment in automation and engineering, and we need a Senior GRC Engineer to lead that charge. You will design and build the technical automation that powers our compliance testing, evidence collection, risk monitoring, and GRC platform integrations—and you will own the governance architecture for how AI and agentic systems are built and deployed at AlphaSense. You sit at the intersection of security engineering and compliance operations. You are not just AI-curious; you are AI-native in practice: you use LLMs and agents for real substantive work—analysis, drafting, automation, code, investigation—and you apply rigorous judgment about where AI creates leverage, where it introduces risk, and where a human must remain in the loop. The goal is continuous compliance infrastructure that generat

Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for custom LLMs Upskilling and advisory services to spread the impact of AI As a Full Stack Software Engineer (Forward Deployed), you’ll collaborate directly with public sector counterparts to quickly build full-stack, AI applications, to solve their most pressing challenges and achieve meaningful impact for citizens. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Serve as the lead technical strategist for public sector engagements, converting ambiguous mission requirements into robust architectural roadmaps and guiding onsite implementation Architect the fundamental frameworks for production-grade AI applications, setting the gold standard for how interactive UIs, backend systems, and AI models are integrated at scale to deliver reliable outcomes. Guide the evolution of cloud infrastructure, ensuring security, global scalability, and long-term system integrity across all environments. Direct the development of core platforms and shared services, ensuring they solve cross-cutting needs for diverse global client use cases. Partner with cross-functional leadership to steer the technical roadmap, mentoring senior and junior staff and ensuring all products align with a cohesive, future-proof technical architecture. Bridge the gap between the field and the core platform by turning real-world client lessons into the reusable patterns that power the entire engineering team. Ideally you’d have: Masters or Phd in Computer Science or eq

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Engineering Opportunity We are looking for an experienced Senior Site Reliability Engineer to join Okta's Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely. This role is ideal for an experienced Site Reliability Engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems. You will serve as a key contributor within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud services. What You'll Be Doing Reliability & Operations Design, build, and operate large-scale cloud infrastructure and production services. Participate in an on-call rotation supporting highly available customer-facing systems. Lead incident response efforts and drive post-incident reviews focused on systemic improvements. Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets. Partner with engineering teams to improve service availability, scalability, performance, and resilience. Continuously improve observability through metrics, logging, tracing, dashboards, and alerting. Eng

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're looking for a Finance Systems Lead to own and evolve the systems that support Baseten's finance operations, including ERP, planning tools, and the broader finance and adjacent systems stack, spanning HRIS/payroll, CPQ, and commissions, as we implement, integrate, and automate across them. As Baseten scales, so does the number of systems finance depends on and touches, from the ERP to planning to compensation and quote to cash tooling. This role exists to bring a dedicated owner to that stack, someone who can lead implementations (partnering with contractors or vendor CSMs for hands-on technical configuration where needed), keep systems integrated and clean as we grow, and find automation opportunities that save the team time. This is a highly cross-functional role. You will partner with Accounting, FP&A, People, Sales and Revenue Operations, Legal, and IT to understand how each team uses its systems, and design integrations and workflows that serve the business without creating more manual work. RESPONSIBILITIES Core Finance Systems Own finance systems strategy, configuration, and roadmap, partnering with contractors or vendor CSMs on hands-on technical configuration as needed Lead the implementation and ongoing administration of our finance systems and tools Own finance system integrations end to end, ensuring clean data flow between ERP, planning, billing, and other systems, partnering with contrac

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead - Quality Assurance, Support Excellence Quality Assurance is a vital leadership function within Customer Support, defining the operational standards for accurate, empathetic, and compliant merchant interactions. As our global footprint expands, Customer Support QA drives consistent quality across teams while establishing the strategy, vision, and operational frameworks necessary to elevate agent performance and merchant trust. Strategic AI integration is key to this transformation, moving QA from reactive audits to a continuous, AI-first model that scales across all support interactions. As the QA Team Lead for Customer Support, you will be part of our global Support Excellence organization, architect and execute an AI-first QA migration strategy from scratch, building evaluation models that directly improve core support metrics like CSAT, NPS, FCR, and TTR. This strategic leadership role directly manages a dedicated team of 2 QA Program Managers in Chicago, setting quality vision, defining success metrics, and embedding core evaluation dimensions, such as response accuracy, tone, empathy, issue resolution, and documentation into daily Support Operations. What You’ll Do Define, own, and execute the global Customer Support QA strategy and vision, leading the end-to-end migration from manual evaluation methods to an AI-first

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, Technical Support As Technical Support Team Lead in Singapore, you will head a high-performing, merchant-centric team driven by collaborative success. Functioning as the primary touchpoint for Adyen's global merchant base, your team directly enables clients to process payments reliably and scale their operations. You will empower team members to partner with technology, commercial, and operational teams across Adyen to deliver a seamless merchant support framework. With Adyen running 24/7 under a global "follow the sun" model, your team's deep domain expertise in payments serves as a crucial resource for both our merchants and internal business units. What you’ll do Direct a team acting as a primary subject matter expert on Adyen's platform, APIs, core technology stack, and industry-standard integration techniques and best practices. Lead a Singapore-based team collaborating with regional and global counterparts to deliver top-tier support to merchants. Establish, align, and clearly articulate target goals and objectives for the Support department. Contribute actively to shaping and executing Adyen's overarching global support strategy. Mentor and support team members in resolving complex merchant technical challenges and advancing their career paths. Monitor performance and operational success via KPIs and datasets, usin

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Ads organization powers Reddit's advertising platform, enabling advertisers to reach highly engaged communities while helping Reddit grow its business. The reliability of our Ads systems directly impacts advertiser success, revenue generation, and user experience. The Ads Reliability team partners closely with Ads Engineering to improve reliability, scalability, operational excellence, and developer productivity across Reddit’s advertising ecosystem. We help build and operate highly available services that drive revenue and maintain advertiser trust. We’re looking for a Senior Site Reliability Engineer to build, operate, and scale the critical systems behind Reddit Ads. What you’ll do: Partner with Ads Engineering teams to improve reliability, scalability, and operational excellence of ad-serving, auction, targeting, measurement, and billing systems. Design, build, and maintain infrastructure, tooling, and automation that improve service reliability and engineering productivity. Improve observability through monitoring, alerting, tracing, logging, and dashboards. Participate in on-call rotations and lead incident response efforts for critical production systems. Run root cause analysis and drive corrective actions following incidents. Collaborate with software engineers throughout the service lifecycle, from design reviews through production operations. Drive adoption of SRE best practices including SLIs, SLOs, error budgets, capacity planning, and operational readiness reviews. Reduce operational toil through autom

P-1607 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. CRM is where revenue teams record their work, however they generally lack a solid intelligence layer. Objects are customized past recognition, history is incomplete, and reps route around whatever slows them down. As a result, the sales intelligence layer increasingly lives in a Data+AI platform. We are looking to productize with data & agents what our customers have been already manually building in our platform. The impact you'll have: Lead the modeling of sales/CRM objects, relationships, and history into a representation agents can reason over reliably Lead development of agents used by reps, sales management, and revenue operations Define the write path back into the system of record: permissions, validation, idempotency, audit, and human approval Help define & lead the implementation of the initial use cases on top of the data & agents Partner closely with product management, design, and other engineering teams to build intuitive, scalable, and extensible solutions that drive user & business growth Create novel, never-seen-before interfaces for GenAI agents that manage complex workflows while keeping the human in the loop through inspectability and transparency What we look for: 10+ years of engineering experience, including time as a tech lead, or leading other tech leads, on complex enterprise software

NVIDIA is seeking a Senior Staff SRE to build and operate reliable, scalable compute platforms that support global engineering workloads. This role spans Kubernetes, KubeVirt, bare-metal infrastructure, automation, observability, and AI-enabled operations. Join a team that solves complex infrastructure challenges, builds durable automation, and improves the reliability and operational experience of critical compute services. What you’ll be doing: Build, operate, and improve large-scale Kubernetes, KubeVirt, Linux, container, and bare-metal compute platforms, with a focus on performance, capacity, reliability, and operational scale. Lead bare-metal provisioning and lifecycle management in data centers, including PXE boot, DHCP, DNS, OS provisioning, hardware validation, and fleet automation. Develop automation, self-service capabilities, and observability solutions using APIs, Python or Go, Infrastructure as Code, configuration management, metrics, logs, traces, and service-health data. Define and operate SLOs, SLIs, error budgets, alerting, and incident-response practices; lead complex incident investigations, corrective actions, and blameless postmortems. Partner with infrastructure, security, hardware, data-center, and application teams to deliver global platform initiatives, and participate in an on-call rotation. What we need to see: BS in Computer Science, Engineering, a related technical field, or equivalent experience, plus 10&#43; years operating production infrastructure or platform services. Strong expertise in Kubernetes administration, KubeVirt, Docker, containerization, microservices, Linux systems, and resolving distributed-system challenges. <l

About the Role We're looking for a Hardware Systems Engineer to own system-level architecture across electrical, mechanical, firmware, sensor, and compute subsystems – decomposing platform requirements into verifiable specs for power distribution, motion control, embedded compute, sensor suites and communication buses (CAN, Ethernet, etc.). You'll drive requirements traceability, interface control documents (ICDs), trade studies, and verification and validation (V&V) plans that ensure subsystems built by separate EE, ME, firmware, and perception teams function as one safe, reliable delivery robot. You’re excited about this opportunity because you will… Own system-level architecture across electrical, mechanical, firmware, sensor, and compute subsystems for autonomous delivery platforms. Decompose platform requirements into verifiable specs for power distribution, motion control, embedded compute, and sensor suites. Drive requirements traceability, ICDs, trade studies, and V&V plans across EE, ME, firmware, and perception workstreams. Define fault-tolerant architectures (FMEA, fault trees, redundancy) governing system behavior during component failures. Lead cross-functional root-cause debugging across hardware, firmware, and software boundaries, conducting design and safety reviews. Translate business and regulatory requirements into engineering specs in collaboration with Product, Safety, Legal, and Operations. We’re excited about you because… B.S., M.S., or Ph.D. in EE, ME, Computer Science, Systems Engineering, Robotics, or a related field 8+ years of experience building, testing, and validating mechatronics or sensor-equipped hardware in robotics, automotive, or aerospace. Strong expertise in embedded systems architecture, vehicle mechanicals, electronics, and autonomous perception systems. Demonstrated ability to perform cross-boundary debugging across hardware, firmware, and software layers. Ability to evaluate complex trade-offs, identify failure mode

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We’re looking for a Product Manufacturing Engineer to drive manufacturing strategy and execution for next-generation AI hardware within the Silicon & Systems team, with a particular focus on PCBA manufacturing, assembly, process development, and production readiness. You will work closely with design engineering, systems engineering, operations, TPMs, contract manufacturers, suppliers, and other external partners to ensure new hardware products successfully transition from concept and prototype builds through NPI and high-volume production. You’ll own critical manufacturing initiatives, identify and resolve production risks, and help establish the processes and controls required to deliver complex hardware at scale. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Drive manufacturing and quality initiatives to ensure product success from concept and early development through NPI, production launch, and scale. Lead manufacturing process development for next-generation AI hardware systems, partnering closely with design engineering, systems engineering, operations, TPMs, suppliers, and manufacturing partners. Own PCBA manufacturing development and production readiness, including assembly processes, process validation, manufacturing test, rework, yield improvement, and successful transition into volume production. Establish NPI manufact

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're looking for a Marketing Operations Manager who can own and harden the systems layer of Baseten's Marketing engine. Marketing at Baseten is scaling fast — more spend, more campaigns, more model launches, more inbound. The systems underneath (Our ESP, CRMs, forms, tracking, routing, alerting) need an owner who treats them like production infrastructure that cannot go down. When something breaks, it costs us time, pipeline, and trust in the data. This role exists so it doesn't break. You’ll simultaneously build for the future and re-think assumptions about our tech stack in the age of agents. This is an offensive play that gives the rest of the team leverage and superpowers to hit our ambitious goals. This is NOT an IT or service role. This is a core member of the marketing team who implements technology to achieve outcomes. RESPONSIBILTIES Own the marketing tech stack end-to-end: ad platforms, email systems, tracking, pixels, forms, connectors. Build defense-in-depth on inbound: spam/bot protection, rate limiting, email/domain validation, sync gating — and the alerting to catch anomalies before they hit sales or leadership dashboards. Enforce data integrity: UTM governance, campaign membership, lifecycle stages, lead scoring and routing logic, field-level hygiene, canonical metric definitions. Operationalize the web request pipeline with our dev agency: structured briefs, tickets, SLAs, and launch-day runb

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Enterprise Security Engineer, you will advance Roblox’s Enterprise Security strategy by shaping and evolving security architecture in alignment with business objectives. You will lead the design, deployment, and governance of security solutions that safeguard Roblox’s corporate infrastructure while enabling scalable, secure operations. Partnering cross-functionally with Corporate Engineering and Trust & Safety, you will translate organizational priorities into resilient security capabilities that balance risk, compliance, and productivity. You will join the Platform, Enterprise, and Application Security group, reporting directly to the Senior Manager of Enterprise Security Engineering. You'll partner with security professionals across the InfoSec team, and work cross-functionally with teams throughout Roblox to drive security initiatives that scale with our business. You will: Define and maintain enterprise-wide security standards and principles that guide how security is implemented across business workflows, ensuring consistency, scalability, and alignment with organizational risk posture. Lead and drive initiatives across core security domains, including Endpoint Secur

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Lyft Business organization builds the platform that lets organizations move the people they depend on employees, clients, and customers. From the foundational mechanics of a company funding and provisioning a ride to the tailored workflows that get an employee to a client meeting or home after a late shift, we sweat the small stuff to make Lyft the transportation solution businesses build their programs on. As a Staff Software Engineer on the Lyft Business Team, you will act as a critical technical leader, taking holistic ownership of complex systems that span the rider experience, the administrator experience, and the enterprise integrations behind them — defining strategic roadmaps, driving cross-functional alignment, and driving engineering excellence to improve how organizations move their people. Responsibilities: Shape the long-term architecture for systems, taking accountability for both short-term functionality and long-term health Translate high-level business goals into actionable engineering projects. Own the technical roadmap from conception to delivery, managing cross-team dependencies and mitigating risks Champion improvements in system, observability, performance, and tech debt reduction, extending your influence beyond your immediate team Establish best practices for deployment, alerting, and on-call health. Take holistic ownership of the platform's stability, tracking down issues root causes and building preventive safeguards for your immediate scope and beyond. Drive alignment across product, design, and operations. Proactively resolve bottlenecks and make decisive trade-offs to protect system architecture from competing organizational priorities Mentor and level up the engineers around you. Delegate stretch opportunities, lead cross-team reviews, and foster a culture of s

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As Senior Technical Program Manager for the Human-in-the-Loop (HITL) Operations , you will own the end-to-end lifecycle of Roblox's AI data labeling and model evaluation ecosystem. This is a high-leverage, high-ownership role at the intersection of Research, Engineering, and Operations. You will scale our data operations that is handling million of items evaluated annually today with projection of 4x the current volume by 2030, managing a multi-million annual budget and a distributed workforce of 100+ remote contractors — all while driving the platform evolution from manual workflows to AI-assisted, LLM-accelerated operations. This is a rare opportunity to build the data infrastructure that directly determines the quality of Roblox's AI models across creator tools, content discovery, in-experience AI, and 3D generative content — at the exact moment when human judgment is the critical ingredient for getting these models right. You Will Lead data programs end-to-end. Own the full lifecycle of labeling and model evaluation workflows across Roblox's AI teams — from translating ambiguous ML requirements into structured annotation tasks, to overseeing contractor execution, quality review, a