Lead Platform Operations Engineer Jobs

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive. We’re looking for a Staff Software Engineer to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play a key roll* in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction. A day in the life (Responsibilities) Lead fellow fellow developers, product managers, and designers, to build amazing Scheduling features with a goal of increasing our consumer footprint at Toast and employee engagement within restaurants Flex your full-stack development muscles by turning ambiguous business goals into high-quality, production-ready code within a collaborative team environment Champion engineering excellence by elevating code quality across teams and mentor engineers via code-pairing, code review, and project reviews to help raise the overall technical bar Actively contribute to product design and feature selection discussions What you'll need to thrive (Requirements) 8+ years of backend/full-stack experience, delivering products that drive

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff Software Engineer on the Staking Platform team within the Platform group, you'll serve as Coinbase's definitive Solana staking technical authority, owning strategy across validator operations, staking integrations, and protocol evolution. Coinbase operates one of the largest Solana staking operations in the world, managing approximately 9.25% of all staked SOL. You'll combine deep Solana protocol mastery with hands-on engineering execution and external ecosystem influence to shape Coinbase's Solana staking trajectory. What you'll do: Own Coinbase's multi-year technical strategy for Solana staking across validator performance, protocol participation, and product integration, connecting engineering decisions to yield optimization, cost efficiency, and customer growth. Lead the engineering effort to achieve industry-leading APY through validator optimization, including vote accuracy, block production, MEV strategies, commission tuning, and stake distribution tooling. Serve as Coinbase's foremost authority on the Solana runtime, consensus mechanism, staking economics, and validator client landscape (Agave, Firedancer), evaluating protocol upgrades (e.g., SIMD proposals) and proactively positioning Coinbase for changes before they land. Partner with Retail and Institutional Staking product and engineering teams to architect scalable staking integrations across

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role OpenAI's Hardware organization builds supercompute platforms from silicon and boards to full rack-scale systems to power advanced AI workloads. This role owns end-to-end quality for high-speed interconnect hardware across the product lifecycle: early design influence, supplier/contract manufacturer readiness, qualification, ramp, and fleet quality in lab and data center environments. You will be the quality lead for advanced interconnect components and assemblies, including high-speed copper cables, cable cartridges, patch panels, backplane/cable-backplane solutions, high-speed connectors, and related electro-mechanical interfaces. You will partner closely with electrical, mechanical, SI/PI, systems, reliability, operations, and external vendors to prevent escapes and drive rapid, data-driven containment and corrective action. In this role you will: Own quality for advanced interconnect components and assemblies: high-speed connectors, high-speed copper cables, cable cartridges (e.g., cable cassette style assemblies), patch panels & optics, and backplane/cable-backplane interconnect solutions. Drive quality-by-design: participate in design reviews, DFM/DFx, tolerance stacks, material and plating selections, connector mating strategy, strain relief, and assembly methods to reduce variation and field failures. Define and track quality and reliability metrics (DPPM, yield, escapes, RMA/FRACAS trends, Cpk/Ppk where applicable) for interconnects across NPI and m

The mission of OrgStore is to provide an easy-to-use, fully-managed platform to store and search data. With Postgres as our cornerstone technology, we focus on transactional (OLTP) data use-cases while providing a custom data plane and a flexible administrative layer. Our users are the thousands of engineers representing hundreds of teams producing products at Datadog. As a platform infrastructure team, our goal is to accelerate product teams by helping them rapidly stand up new features and make step change improvements to their application's performance. Data storage is ubiquitous and the service we are providing is critical for Datadog as the business scales and expands its product offerings. As the Engineering Manager for the OrgStore Blueprint Team, you will lead a high-performing team of software engineers, guiding them in building and maintaining these mission-critical systems. Collaboration is key in this role, needing to work closely with other engineering, product, and support teams across Datadog. Your strategic vision will not only guide your team's day-to-day operations but also influence the long-term roadmap of support within Datadog. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Guide and mentor a diverse team of 4-8 software engineers, fostering their career growth while ensuring high team performance. Drive the technical roadmap in collaboration with your team, product managers, and support teams ensuring it aligns with company objectives and directly contributes to improving customer satisfaction. Engage strategically with complex technical problems and work with your team to produce well-defined and actionable plans. Be a core contributor and reviewer of code, lead design decisions, and participate i

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Staff Software Engineer on the Core Automation team within Platform , you'll architect and build the Agentic AI systems that are reimagining how Coinbase delivers customer support and manages compliance at scale. This team is focused on automating high-volume operational processes with AI, then building the primitives and orchestration platform that let every domain at Coinbase leverage those capabilities. You'll own the technical vision for production AI systems that directly improve customer experience, strengthen compliance posture, and drive outsized efficiency gains. What you'll do: Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation Architect a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains Drive cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions Lead technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale Mentor engineers across the team on system design, coding standards, and AI/ML best practices Required Skills and Experience: 12+ years of backend software engineering experience, with deep proficiency in Golang

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role As the Autonomous Driving System Safety Lead on the Systems Engineering team, you will own and author safety claims in the forward-facing ADS safety case for onboard and offboard software, a large fraction of which is AI components. You will work closely with the autonomy software, data platform, operations, and legal teams to coordinate system requirements, AI architecture, and evidence in support of these claims. You will be responsible for ensuring that the cross-functional team creates a safety case for onboard and offboard software that is comprehensive and that potential gaps are identified and mitigated. About the Work Manage safety claims by understanding the ADS design, interfaces, and technical capabilities of the system and by working closely with Autonomy Robotics and Software Infrastructure leads. Generate atomic claims through claim decomposition, delegating to the cross-functional teams where appropriate and

Mid-Market Retail Solutions Engineer Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. After spending years building the best POS platform for restaurateurs, Toast has recently expanded its offerings into retail concepts. This role requires a founder’s mindset as we build the Retail Solutions Engineering team to support Toast’s growth in this new vertical. The ideal candidate thrives in ambiguity, enjoys building processes alongside evolving products, and is energized by helping shape a new business line from the ground up. We are looking for a product and application expert who will serve as the technical lead within the mid-market sales process, with the objective of driving revenue. Mid-market retail deals are multi-location, multi-stakeholder, and technically complex, spanning integrations, data migration, network and hardware architecture, and enterprise-grade security review. This role works cross-functionally with Sales, Product Management, Partnerships, and Implementation to ensure solutions are technically sound, scalable, and aligned to customer needs. As a Mid-Market Retail Solutions Engineer, you will be part of the founding team helping to revolutionize the way the retail industry does business by pairing technology with an unrivaled commitment to customer success. You will help multi-unit retail operators streamline operations, increase revenue, and deliver amazing customer experiences through our platform that combines retail point of sale, customer-facing technology, and award-winning customer support. In this role, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the retail community to delight customers, do what they love, and thrive. A day in the life (Responsibilities) Serve as the technical lead on mid-market retail opportun

ABOUT THE ROLE: The Manager, Engineering Development leads and coordinates one or more product development teams supporting a diverse SaaS platform built primarily on Java and .NET technologies. This role sits at the intersection of engineering execution and leadership, providing oversight, alignment, and coordination across the software development lifecycle. The Development Manager is responsible for supporting delivery excellence, resource and capacity planning, quality assurance, and effective execution across development teams. The ideal candidate brings a strong combination of technical knowledge, people leadership, and operational discipline, with the ability to balance day-to-day execution with broader business and product priorities. SPECIFIC RESPONSIBILITIES: Lead one or more product development teams through all phases of the software development lifecycle, including technical design, development, testing, deployment, and ongoing delivery. Manage development work and priorities in Jira and coordinate requirements, timelines, and dependencies with Product Management. Drive resource and schedule alignment across development teams to identify capacity needs, address gaps or conflicts, and optimize the use of available talent and resources. Partner closely with Product Managers, Technical Leads, Quality Assurance, Cloud Operations, and other cross-functional partners to ensure coordinated execution across dependencies. Contribute to development roadmaps, milestones, delivery plans, and tracking mechanisms to monitor progress, issues, dependencies, and risks. Champion AI adoption and AI-driven development practices that improve engineering productivity, quality, and effectiveness. Establish and maintain consistency in development practices, timelines, documentation, and stakeholder engagement across assigned teams. Provide technical leadership, coaching, and mentoring to developers and support the continued growth and development of team members. Manage compet

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . We are seeking an Engineering Manager – Instawork Robotics to lead and grow a high-performing engineering team building the core video and data platform behind Instawork Robotics, at the intersection of robotics, AI, and the future of work. You will be responsible for driving technical execution from concept to production, partnering closely with Engineering, Operations, Product, and Business teams to translate customer and business requirements into scalable technical solutions. You’ll combine strong software engineering expertise with people leadership—guiding architecture and technical decisions, mentoring engineers. You’ll work across areas such as distributed systems, cloud infrastructure, Kubernetes, observability, and high-throughput data workflows, supporting a platform already processing 50+ PB of data and 600K+ hours of video, and scaling fast across multiple clouds. You are someone who thrives in ambiguous and fast-moving en

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Engineering Manager – Enterprise Data Engineering We are looking for an experienced Engineering Manager to lead a team of Enterprise Data Engineers delivering trusted, scalable and reusable data capabilities across Sony Interactive Entertainment (SIE). The role combines people leadership, technical direction, delivery ownership and operational accountability for enterprise data products, pipelines and integrations. Working with global engineering, architecture, platform, security and business teams, you will enable enterprise priorities spanning Finance, Supply Chain, IT Operations, People & Places and Sales & Operations. You will balance transformation delivery with the reliability, maintainability and continuous improvement of existing data services. Responsibilities Lead, coach and grow the engineering team · Manage performance, development, recruitment and succession; create clear goals, regular feedback and meaningful career plans. · Build a culture of ownership, inclusion, engineering discipline, collaboration and continuous learning. · Provide hands-on technical guidance when needed while delegating decisions and developing senior engineering capability. Own delivery, capacity and execution · Translate enterprise roadmaps into executable p

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As Director, Law Enforcement & Critical Harms Operations, you’ll lead three key verticals within Roblox Safety Operations: Law Enforcement Operations: the operational backbone of Roblox’s law enforcement collaboration, responsible for the scaled review and processing of global law enforcement requests seeking the disclosure of Roblox account records. Critical Harms Investigations & Incident Management: the team responsible for comprehensively investigating, managing, and working across the company to mitigate Roblox’s highest-risk safety incidents. Critical Harms Product Support: the team responsible for collaborating with Product, Engineering, and other internal partners to combat critical platform harms, including via scaled operations responding to critical harms abuse reports and proactive reporting to law enforcement. The ideal candidate will be a versatile, self-driven, team-player who enjoys context-switching across high-profile initiatives, and has an exceptional safety operations track record. Through your work, you’ll become an expert in Roblox’s safety practices, advance our tooling and investigative capabilities, and work across a variety of teams to surface, analy

Software Engineer – AI CoE About Redwood Redwood Software helps the world's largest enterprises automate mission-critical business processes. Our platforms support complex enterprise workloads across ERP systems, business applications, cloud infrastructure, and on-premises environments. Redwood is building reusable AI infrastructure, agentic capabilities, developer tools, and platform services that enable enterprise-ready AI features across its product portfolio. Role Mission As a Software Engineer, you will lead the design and delivery of complex, production-grade AI and agentic capabilities that can be reused across Redwood products. You will solve ambiguous engineering problems, establish standards for reliability and AI evaluation, and contribute to important technical decisions. This is a hands-on role with ownership of significant systems and platform capabilities. Key Responsibilities Design and deliver complex services, agentic workflows, and shared AI platform capabilities. Build multi-step agentic systems that combine reasoning, tool use, retrieval, memory, policy controls, and human oversight. Establish robust approaches for AI evaluation, observability, model selection, fallback behaviour, and failure recovery. Lead technical delivery across multiple contributors and coordinate dependencies with product and platform teams. Review designs and code for scalability, security, performance, reliability, maintainability, and cost. Resolve complex production issues and implement corrective actions that prevent recurrence. Create reusable frameworks, reference implementations, and engineering standards that accelerate development. Partner with Product, Architecture, Security, Data, and Operations teams to translate business problems into durable platform solutions. Evaluate emerging AI technologies and recommend adoption based on technical evidence, enterprise requirements, and business value. Contribute di

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary At CVS Health, we are building a world of health around every individual by creating a more connected, convenient and compassionate health experience. The Senior Data Engineering and AI Platforms will lead teams that develop secure, resilient and reusable data capabilities supporting analytics, operational decision-making and intelligent experiences. This leader will translate business priorities into scalable engineering roadmaps, guide cloud and data architecture, and establish disciplined practices for data quality, observability, model enablement and production operations. The role partners across product, architecture, security, governance, data science and business teams to deliver trusted outcomes while prioritizing safety, quality and responsible use of AI. Job Responsibilities Engineering Strategy and Platform Delivery Set the technical direction and multi-quarter roadmap for enterprise data products, ingestion services, transformation frameworks and AI-ready data foundations. Lead the design and implementation of batch, streaming and event-driven solutions across cloud data platforms, balancing performance, reliability, maintainability and cost. <li

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana As we scale our logistics business, we are hiring a Senior Sales Engineer to be the technical lead on Altana’s work with logistics service providers and customs brokers. Following our acquisition of Cervo, our product surface now spans transaction screening, shared product catalog, duty calculation, post-entry audit, and agentic entry writing, and the deals that win are the ones where someone can map a broker’s actual entry-writing workflow today, show them what it looks like on Altana, and prove the integration path is real. You’ll own that work: demos, solution design, architecture conversations, and the technical narrative that carries a deal from first call to signed order form. You’ll partner closely with Sales, Product, Engineering, and Implementation, and act as the voice of the customer back to our product and engineering teams. This is a high-leverage hire on a fast-moving vertical. You Will Achieve mastery of the full Altana product surface area and run demos that hold up with brokerage operations staff, IT leadership, and executive buyers alike, whether it’s an impromptu whiteboard session or a prepared narrative demo Design solutions for complex customer environments, mapping current-state operational workflows to a credible future state on Altana, and documenting the gap between them in terms a customer recognizes as their own business Speak fluently to the technical architecture of the platform: data models, APIs, EDI and file-based integration patterns, and how Altana lands inside the systems logistics providers already run Serve as the bridge between the commercial and product organizations, translating field reality into product input and product direction into field-ready positioning Support the sales process with new and existing custom

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Engineering Opportunity We are looking for an experienced Senior Site Reliability Engineer to join Okta's Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely. This role is ideal for an experienced Site Reliability Engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems. You will serve as a key contributor within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud services. What You'll Be Doing Reliability & Operations Design, build, and operate large-scale cloud infrastructure and production services. Participate in an on-call rotation supporting highly available customer-facing systems. Lead incident response efforts and drive post-incident reviews focused on systemic improvements. Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets. Partner with engineering teams to improve service availability, scalability, performance, and resilience. Continuously improve observability through metrics, logging, tracing, dashboards, and alerting. Eng