About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. About the Role In this role, you’ll work within a 5-15k sq ft distribution center, will assist in leading the local warehouse operating team, and in some locations, includes preparing food in a light-prep kitchen, and help the Site Manager ensure we maintain high quality for our customers. You’re excited about this opportunity because you will… Lead: You’ll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Operations Associates and Shift Leads. You’ll hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team. You’ll serve as a leading change agent for your site, helping your team to navigate new initiatives and growth projects. You’ll tackle onsite escalations, including coordination with cross-functional partners. Operate: With your thumb on the pulse of all outcomes for your team, you will be directly responsible for driving results in one or more specific focus areas or a specific shift for your site. To achieve your performance targets, you’ll drive success through effective scheduling and by executing inventory management processes and deploying best practices from across the network. You’ll engage cross-functional partners as needed for support. Strategize: Within the focus area(s) assigned by your Site Manager, you’ll analyze data and make strategic recommendations and execute actions regarding resource allocation, workflow, warehouse organization and when to engage cross-functional partners. You may also lead some process improvement projects. Delight: We are customer-obsessed. You’ll coach and empower your team to provide a highly quality customer experience with every order. Quality metrics suc
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About the Team OpenAI's Marketing team helps people understand complex technology, research, and product advances through creative work. Our launch work brings researchers, product teams, product marketers, communications partners, and creatives together to introduce new capabilities to the world. We produce visual identities, films, demos, web content, and social assets that make the work clear and compelling while staying faithful to what the technology can do. Sitting with the Marketing org, the Launch Team works in close partnership with Research and Product Marketing. We build a shared understanding of the technology and the launch story, then bring creative teams together to turn that work into clear, coordinated launches. About the Role We're looking for a Producer to lead creative delivery for Research-led launches, from the initial brief through production and release. You'll work closely with Research to understand the capabilities, limitations, and context behind each launch, then help creative teams turn that understanding into strong work. You'll own the production plan and day-to-day delivery across internal teams and external partners. That means shaping actionable briefs, securing the right inputs and resources, making reviews productive, and adapting as research and launch plans evolve. You'll bring calm judgment, technical curiosity, and respect for creative craft to fast-moving work where accuracy matters as much as timing. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Occasional travel will be required. In this role, you will: Build close working relationships with Researchers and various technical product partners. Partner with Research, Product, Product Marketing, Communications, and Creative leads to turn launch priorities into clear briefs, deliverables, production scopes, and approval plans. Own work from creative development through
Account Executive As a Mid-Market Account Executive, you will be working on reinforcing our leadership in the mid-market space. You should demonstrate skills associated with working in a high-performance sales culture, especially demonstrating pipeline management, lead generation, contact network development and delivering results against a quota. This is a full sales cycle role with the focus on hunting and closing net new business. The Mid-Market Account Executive team's charter is to provide the best sales experience possible to Sumo Logic’s mid-market segment customers. This team has a consultative sales approach, a track record of growing sales, demolishing quotas, and keeping customers happy and wanting to dive more into our product. Responsibilities Target, manage and sell to a defined geographic territory with up to 1,500 employees Own the full sales cycle, from prospecting to close, in order to fill Sumo Logic's pipeline Create and deliver accurate sales forecasts Perform product demos using web tools to prospects and customers Partner with internal resources to provide a stellar experience for prospective customers and ensure their needs are being met Required Qualifications and Skills 3+ years of quota-carrying experience selling B2B applications; on-demand/SaaS, IT Infrastructure Management or Cloud Security offerings History of quota over-achievement selling to a technical audience like IT operations, Security, and DevOps teams Strong interpersonal and communication skills, collaborative mindset a must Contact network within the Big Data ecosystem, highly preferred Salesforce power user About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM a
Account Executive As a Mid-Market Account Executive, you will be working on reinforcing our leadership in the mid-market space. You should demonstrate skills associated with working in a high-performance sales culture, especially demonstrating pipeline management, lead generation, contact network development and delivering results against a quota. This is a full sales cycle role with the focus on hunting and closing net new business. The Mid-Market Account Executive team's charter is to provide the best sales experience possible to Sumo Logic’s mid-market segment customers. This team has a consultative sales approach, a track record of growing sales, demolishing quotas, and keeping customers happy and wanting to dive more into our product. Responsibilities Target, manage and sell to a defined geographic territory with up to 1,500 employees Own the full sales cycle, from prospecting to close, in order to fill Sumo Logic's pipeline Create and deliver accurate sales forecasts Perform product demos using web tools to prospects and customers Partner with internal resources to provide a stellar experience for prospective customers and ensure their needs are being met Required Qualifications and Skills 3+ years of quota-carrying experience selling B2B applications; on-demand/SaaS, IT Infrastructure Management or Cloud Security offerings History of quota over-achievement selling to a technical audience like IT operations, Security, and DevOps teams Strong interpersonal and communication skills, collaborative mindset a must Contact network within the Big Data ecosystem, highly preferred Salesforce power user About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM a
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. 🧠 You will... Lead a specific feature of the app, seeing it through the entire product development cycle: ideation, specification, development, release, analysis, and iteration Conduct research, analyze market trends and data and develop a product roadmap for a key component of Duolingo’s business (past projects include: teaching Asian languages better, exploring strategy for emerging markets, and product improvements to attract more offline learners) Work closely with UI/UX designers to ensure an excellent user experience Work with engineers to help guide feature development Perform quantitative analysis on features’ performance and find opportunities for optimization ✅ You have... Currently pursuing an MBA or related Master’s degree graduating December 2027 or Spring 2028 Bachelor’s degree in Engineering, Business, Psychology, Design, Computer Science, or related field 3+ years of professional experience as a PM or in highly related areas, such as software engineering, design, data analysis, language learning, or brand management. Ability to utilize knowledge of user insights, data, and statistical analyses to inform decisions An instinct for creating simple and intuitive user experiences Proven ability to learn fast Demonstrated ability to be resourceful and innovative Experience leading projects and teams A d
The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for bu
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work. Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked. You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor. Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver. Your role Stakeholder Management Serve as the primary client contact for delivery Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments. Build trusted relationships with client executive sponsor
About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America • Positive, inclusive, supportive culture cheering you on your journey • We work with very new technologies and architecture patterns • Offices in NYC and India Role Summary The Senior Manager, Customer Support & Success is the strategic owner of Novo's most critical 1:1 customer touchpoints - from complex escalations and collections recovery to a proactive customer success motion you’ll get to build from scratch. This is a player-coach role: you will lead a small, high-performing team while staying close to the work yourself. You will operate with significant autonomy, bring consistency and customer obsession, and shape what this function looks like two to three years from now. About the Role Escalations & Collections — Raise th
Opportunity Overview: We are seeking a dynamic self-starter to join our Legal team as we seek to deliver and demonstrate value to key strategic partners. As our Commercial Counsel, you will play a pivotal role in ensuring that legal work is being successfully delivered to our internal clients to support Cohere and its customers. You’ll focus heavily on supporting our Growth team, handling contracts and customer negotiations (full commercial legal lifecycle) while partnering closely with stakeholders across Legal, Finance, Product, Sales and other internal stakeholders.You will work closely with the Deputy General Counsel and General Counsel to provide sound legal advice, implement best practices, and mitigate risks while upholding the highest ethical standards. This is a great opportunity to not only help shape and scale our commercial processes and strategies but also gain exposure to all areas under the legal umbrella. What you’ll do: Provide transactional and commercial counsel supporting the company’s product offering to its health insurer customers and commercial partners Lead our commercial contracting efforts by drafting, reviewing, and negotiating a wide range of agreements including customer contracts, vendor agreements, marketing materials and agreements, partnerships, licensing deals, NDAs, and SaaS agreements, with a primary focus on Sales transactions including enterprise customer contracts Help build and maintain our commercial legal infrastructure, including contract templates, playbooks, policies and process improvements that improve efficiency while maintaining appropriate risk management Partner closely with Sales, Product, Operations, and HR teams as a trusted advisor, providing clear, practical, solution-oriented legal guidance that helps accelerate business objectives Partner with other internal teams on AI and data usage and governance Identify and escalate legal risks appropriately while supporting business momentum Stay current on legal
Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. Beacon Biosignals is seeking a Manager, Clinical Study Operations to lead a team within our Clinical Study Operations (ClinOps) group. ClinOps is responsible for the end-to-end execution of Beacon's internal and external device-based clinical trials — from feasibility and site start-up through recruitment, enrollment, data collection, monitoring, and close-out. In this role, you will manage a group of direct reports across Clinical Study Operations, overseeing the ClinOps activities on the studies they run — from feasibility and site start-up through data collection, monitoring, and close-out. You will set clear expectations, coach day-to-day execution, escalate risks to leadership before they become problems, and step in directly when a study needs it. Beyond study oversight, you will personally own and drive domain-level ClinOps goals and initiatives — process standardization, tooling, data quality — end to end. You will also represent ClinOps ahead of study execution — in BD conversations, feasibility discussions, and Investigator Meetings — and partner closely with Product, Engineering, Life Science, and BD to keep trials on track and compliant. This role reports to the Director, Clinical Study Operations. You are expected to bring hands-on clinical trial operations experience — enough to guide your direct reports through site and vendor issues, c
We are seeking a motivated and experienced Technical Program Manager to join Datadog’s Technical Solutions organization. This organization is made up of 1,200+ customer-facing technical experts around the world — including Sales Engineers, Technical Account Managers, Support Engineers, and Solution Architects — who work with prospects and customers throughout their journey with Datadog to deliver outstanding experiences and drive growth through product adoption. As a Technical Program Manager, you will lead and support a variety of technical programs that help these customer-facing teams work more effectively. Depending on the needs of the organization, this could include programs related to internal tooling, process improvement, knowledge and content systems, or other cross-functional initiatives. You’ll partner closely with team leads, subject matter experts, and other stakeholders to bring structure and clarity to moderately complex, cross-team programs, and you’ll act as a multiplier for the teams you support by driving programs from planning through delivery. Candidates who have previously led projects for customer-facing technical teams are especially encouraged to apply. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Drive delivery of cross-team programs that support one or more Technical Solutions teams — coordinating stakeholders, dependencies, and timelines to keep work on track from kickoff through delivery. Partner with team leads, subject matter experts, and cross-functional stakeholders to translate program goals into clear, actionable plans, and document scope, timeline, and quality expectations along the way. Establish and maintain program management fundamentals — project trackers, status updates, risk logs — so stakeholders always have
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity FourKites is looking for an extraordinary people leader who is customer obsessed and believes in our core values of one team, bias for action, attitude matters and extreme ownership. As the Senior Manager, Customer Success , you will lead a team of Customer Success Managers responsible for providing a best-in-class customer experience. The team is responsible for guiding customers through their visibility journey and managing a book of customers. Key metrics include Net Revenue Retention, Customer Satisfaction, Customer Health, and account growth. Your team will work heavily with Sales, Operations, Product and Leadership. The ideal candidate will be equally passionate about FourKites solutions, customer outcomes, leading, developing and inspiring a team that scales with our growth. What you’ll be doing: Development and manage a team of Customer Success Managers Build and cultivate relationships with customer executives and champions of strategic accounts and serve as an escalation point for client conflict resolution as necessary Partner with Customer Enablement to ensure CS Playbooks are being advanced based on our business growth and maturity Provide direction, coaching and feedback to CSMs around day-to-day execution of CS Playbooks Detailed management routines around account planning, business objectives, risk mitigation, and customer expansion Understand and mitigate account risk and escalate to dependent functions as necessary Enable Customer Growth Account Executives, Renewals Manager and CSMs to strategize on renewals and expansion opportunities Hire, onboard, and
DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Director of Engineering to lead the team responsible for how customers experience DeepIntent’s AI-powered, agentic platform for healthcare marketers. You will own the mobile apps that bring the platform to our customers end to end, and lead the engineering work behind AI product benchmarking in partnership with the Director of Product Management who owns that program. You will work closely with Product Managers and Engineering Managers and be accountable for the team’s delivery and outcomes. Engineering Leadership: Lead, mentor, and grow engineers and engineering managers, building a culture of ownership, quality, and continuous improvement. Mobile Apps: Own the strategy, architecture, and delivery of our iOS and Android apps, bringing conversational, AI-driven workflows to mobile with a fast, reliable, and secure experience. Mobile Release and Quality: Establish release processes, app store management, crash and performance monitoring, and usage analytics so the apps ship often and reliably. Benchmarking Support: Partner with Product to make AI product benchmarking repeatable, leading the team that builds the test harnesses, data pipelines, and dashboards that track quality, latency, and cost across releases. Product and Engineering Partnership: Work with Product Managers on roadmaps, success metrics, and releases, and with Engineering Managers on APIs, dependencies, and delivery. Execution and Del
Location: Doha, Qatar | Practice Area: Data & Analytics | Type: Permanent The Role Capco is a global technology and business consultancy, focused on the financial services and energy sectors. We combine innovative thinking with deep industry expertise to help our clients solve complex business and technology challenges. We are looking for an experienced Data Architect to lead the design and evolution of enterprise data architectures across complex transformation programmes. The role combines strategic architecture, modern data platform expertise, and technical governance to deliver scalable, secure, and future-ready data solutions. You will work closely with business and technology stakeholders to translate requirements into practical architectural solutions, establish common standards, and guide engineering teams through implementation. What You'll Do Define target-state architectures, data models, domain structures, and integration patterns, ensuring alignment with business objectives, enterprise standards, and non-functional requirements. Design scalable data platforms and solutions leveraging technologies (including but not limited to Snowflake, dbt, and cloud-native services), with a focus on performance, security, resilience, and cost efficiency. Architect modular, microservices-based solutions incorporating REST APIs, API gateways, and modern data ingestion and integration patterns. Establish and promote consistent data modelling, naming conventions, semantic definitions, and data management standards to support interoperability, discoverability, and reuse. Collaborate with stakeholders and engineering teams to translate business and technical requirements into architecture designs, assess source-system integration feasibility, and validate proposed solutions. Lead technical design reviews, assess architectural decisions, dependencies, and risks, and provide practical recommendations to maintain consistency and minimise implementation rework. Facilitate a
At Spotify, we are redefining the audiobook industry with our innovative Audiobooks in Premium model. Our mission is to empower creators and consumers by delivering the best audiobook content with unmatched quality and accessibility. We are building a thriving ecosystem that scales with creativity, collaboration, and innovative technology. We’re building Spotify’s audiobook business in Japan and looking for someone to lead our relationships with Japanese publishers. You’ll help build our publisher portfolio and secure a catalogue that resonates with listeners in Japan. After launch, you’ll keep owning and growing these partnerships so they deliver lasting value for Spotify and our publishing partners. What You Will Do Map the Japanese publishing and audiobook landscape and identify priority publishers, rights holders, and catalogue opportunities. Build a strong pipeline of major and independent publishers, and take partnerships from first conversation through negotiation, agreement, and onboarding. Lead commercial and licensing negotiations, including distribution terms and content licensing budgets, and design creative deal structures that improve economics and share risk. Identify and prioritize the audiobook catalogues and titles that matter most to listeners in Japan, using data, financial models, and market insights. Own long-term publisher relationships, aligning on shared goals and running regular performance reviews informed by data and partner feedback. Partner with operations and publishers on catalogue onboarding, metadata readiness, and smooth content delivery, resolving issues that affect partners or listeners. Represent publishing partners internally, working with product, editorial, growth, operations, and cost management teams on launch priorities and long-term improvements. Stay close to developments in the Japanese publishing and audiobook market and turn them
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