Merchant Support Jobs

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward. We’re looking for a Staff Product Designer (Motion) to join our Studio Central team London team. In this role, you’ll lead the shift toward build-first motion design, establishing principles and systems that elevate craft and expression across our global product surfaces. What You’ll Be Doing You’ll be joining the Studio Central team. Studio Central is a net-new global Product Design team sitting at the intersection of product, brand, and innovation, supporting Deliveroo, DoorDash, Wolt, and 7Rooms. We own how brand shows up in the product experience, partnering closely with Marketing and Product teams to shape cohesive, high-quality work and define the future state of design across our portfolio. Here’s what your day-to-day might look like: Strategy, Systems & Influence Define the point of view and motion principles for how branded moments behave across products, elevating customer, rider, and merchant experiences. Build reusable motion systems, expression frameworks, animated component libraries, and AI-assisted tooling to empower designers across all brands to ship high-quality motion independently. Establish motion as a core discipline within Studio Central, creating the rituals, crits, and guidelines required to scale the capability past a si

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Job Description We are looking for energetic and self-driven professionals to join our Offline User Growth Team. The role involves identifying growth opportunities across the city, building relationships with merchants, businesses, institutions and communities, and driving on-ground user acquisition initiatives. Key Responsibilities:  Visit markets, shops, restaurants, cafés, retail outlets and other high-footfall locations to identify growth opportunities.  Build and manage partnerships with regional/local brands and businesses.  Identify and develop corporate, college, institutional and community partnerships.  Engage with merchants, customers and local communities to understand market needs and provide relevant feedback.  Identify new opportunities for user acquisition, brand visibility and local marketing initiatives.  Support execution of merchant programmes, college activities, community initiatives and other local campaigns.  Work closely with internal teams to take identified opportunities from initiation to closure.  Maintain regular tracking of visits, opportunities, partnerships and execution. What We’re Looking For:  Good knowledge of the local market/city.  Strong communication and relationship-building skills.  Comfortable with extensive field work and meeting different stakeholders.  Ability to independently identify opportunities and follow up consistently.  Good command of the local language.  Candidates with experience in field sales, business development, partnerships, merchant acquisition, market development or similar roles would be rel

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for inquisitive, collaborative UX Quantitative Research interns to bring statistical rigor to product decisions. Partnering with mentors across product, design, data, and engineering, you’ll craft surveys, model attitudes alongside usage data, and translate complex findings into compelling narratives for our teams. Expect real projects, supportive teammates, and opportunities to shape Pinterest experiences that are impactful, inclusive, and meaningful for our Pinners. What you’ll do: Influence and evolve our product roadmap to help us fulfill our mission - to bring everyone the inspiration to create a life they love - using data and exploratory analysis to understand user behavior and trends, and identify opportunities for product innovation. Use surveys to gather insights about Pinner, Merchant, Creator, or Advertiser sentiments a

ABOUT THE TEAM TrendPay is where cutting-edge payment technology meets seamless user experience. This team designs and manages end-to-end payment solutions for millions of users across the globe. Trendyol Pay is focused on building secure, fast, and reliable payment infrastructure not just for today’s needs, but for the future of digital commerce. TrendFinance is not just about managing money it’s about reshaping the future of financial experiences. We build inclusive and innovative financial products that empower millions of customers and sellers. From smart credit systems to AI-powered budgeting, our goal is to remove complexity from finance and make it more accessible, personal, and impactful. By blending technology with finance, we turn data into decisions helping individuals and businesses thrive. We are united by a shared purpose:To create a positive impact in our ecosystem by enabling commerce through technology. We simplify every transaction and elevate user confidence through technology-driven, customer-first design. We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology. About The Role As a Treasury Professional, you manage and optimize daily cash operations to ensure financial efficiency and stability across the organization. You provide cash flow reporting, execute timely payments, and handle bank transfers and reconciliations. Collaborating closely with finance, technology, and banking partners, you ensure seamless integration of POS systems and accurate settlement of merchant transactions. By understanding funding and interchange structures, you help shape competitive pricing strategies and negotiate favorable terms with banks. You also play a key role in financial reporting, closing activities, and automating treasury processes through tools like SAP. Your work supports broader digital payment initiatives and enhances payment

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Marketing Intern About the role At Deliveroo Belgium, our marketing team is evolving, and with it, the opportunity for a curious and enthusiastic intern to grow alongside us. We are looking for a flexible, eager-to-learn Marketing Intern who will play a key role in frontline marketing operations . This internship is designed for someone who may not yet have a fully defined skillset, but who is excited to understand how a fast-growing business operates. We’ll be there to share our knowledge, guide you, and help you develop strong business acumen with real impact from day one. What you’ll do Frontline Marketing Operations (core responsibility) Support the day-to-day execution of marketing campaigns, helping ensure initiatives are launched accurately and on time Support the localisation and adaptation of marketing content and assets for the Belgian market, including centrally led initiatives Provide operational support for CRM campaigns and assets, helping prepare, localise, review, and coordinate customer communications across relevant channels Manage and push live in-app messaging Coordinate marketing assets and copy across English, French, and Dutch, ensuring content is locally relevant and consistent Perform quality checks on campaign assets, copy, links, and placements before launch Act as a key operational link between ideas, content, tools, and execution Exposure to Marketing Strategy & Business Thinking Work closely with the Merchant Marketing team and wider marketing stakeholders on various initiatives as the team’s scope evolves Support the preparation of presentations, campaign materials, and updates for internal stakeholders Gain exposure to how marketing initia

About the Team DoorDash is looking for you to join our team as a Senior Associate, Regional Operations - Parcel on the Drive team. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. We operate at the intersection of strategy, execution, and quality — obsessing over performance, efficiency, and scalable processes as we expand our footprint. This team partners cross-functionally with Product, Engineering, Business Development, and external partners to launch new capabilities, improve performance, and standardize best-in-class operational practices across our logistics network. We are looking for someone to drive quality improvements, unblock complex logistical challenges, and build scalable, standardized systems to ensure on time delivery. Our regional operations team focuses on delivery quality, loss prevention, operational efficiency, and merchant experience. About the Role You will play an integral role in managing day-to-day operations and site performance in a specific region within the U.S. You will work with both internal and external stakeholders to build and implement key operating procedures to drive compliance and improve quality. This role reports directly to the Regional Operations Manager. We expect this role to be up to 25% travel. You’re excited about this opportunity because you will… Analyze performance and unlock opportunity — Identify high-impact operational challenges, uncover root causes through quantitative and qualitative insights, and implement scalable solutions that improve service quality, efficiency, and reliability of the network Scale processes and operations — Partner cross-functionally with Product, Engineering, Analytics, and Business Development to standardize operating procedures and build systems that support sustainable growth Drive success metrics — Support 3P performance across 15–20 locations—partnering with site leadership to kee

About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role GoCardless is the leading open banking payments network. We process payments for tens of thousands of businesses globally, from start-ups to household names, and we are growing fast. In ANZ, we work with some of Australia and New Zealand's most ambitious companies, and our Sales-led merchant segment is at the heart of that growth. We are looking for a Technical Account Manager (TAM) to join our ANZ Customer Success team. This is a new role, created to meet growing demand from Sales-led merchants who need expert technical support alongside their commercial relationship. You will work closely with our Customer Success Account Managers (CSAMs), serving as their technical counterpart throughout the merchant lifecycle, from integration and go-live to ongoing optimisation and expansion. The CSAMs own the commercial relationship; you own the technical one. Together, you make sure our merchants get the most out of GoCardless. What you will do: Technical relationship management Serve as the primary technical point of contact for a portfolio of sales-led merchants, building

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Ads & Promotions Sales Manager is responsible for driving Sponsored Listings revenue growth by leading and developing the local Ad Sales team and working closely with Account Management. What you’ll be doing The role owns performance against key country targets, including Venue Penetration, Ad Load, and Sponsored Listings revenue. It translates cluster-level Ads & Promos objectives into clear team and individual goals, ensuring strong execution through coaching, pipeline management, and regular performance tracking. As the key link between frontline Account Managers and the Cluster Ads & Promos Lead, the manager identifies business risks and growth opportunities, supports cross-functional alignment, and builds a high-performing, accountable team. Day-to-day in this role you’ll: Manage and grow a personal portfolio of merchant partners by selling and optimising Sponsored Listings and promotional solutions, while delivering agreed revenue and growth targets. Lead, coach, and develop a team of Ad Sales Specialists, each managing their own portfolio of merchant partners. Set clear individual and team goals, monitor progress, and support the team in building strong pipelines and prioritising the highest-potential opportunities. Balance hands

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and pursue new business opportunities. Our mission is to increase the GDP of the internet. We have significant work ahead, which gives you the opportunity to do important work that expands access to the global economy. About the APAC Risk team The APAC Risk team helps Stripe launch and grow products responsibly across a diverse and rapidly evolving region. We work closely with global and regional partners across Product, Engineering, Data Science, Operations, Partnerships, and Risk to identify emerging risks, define practical controls, and make risk decisions easier to execute at scale. The team supports Stripe’s growth in APAC by combining deep regional context with strong analytical judgment. We assess how fraud patterns, payment methods, user behavior, market structures, and regulatory expectations vary across countries. We use those insights to build strategies that protect Stripe and the broader payments ecosystem while preserving a strong experience for legitimate users. What you’ll do As a Fraud Strategist on the APAC Risk team, you will be responsible for identifying and reducing transaction and merchant fraud across Stripe’s products and markets in the region. You will monitor the health of Stripe’s APAC portfolio, investigate emerging threats, and build scalable strategies that reduce losses without creating unnecessary friction for legitimate businesses. You will work on complex and fast moving problems where the available information is often incomplete and fraud patterns evolve quickly. Your work may range from investigating an anomalous fraud trend to designing a regional control, defining a model feature, improving a manual review workflow, or shaping the risk approach for a new product, payment method, or countr

ABOUT THE TEAM TrendPay is where cutting-edge payment technology meets seamless user experience. This team designs and manages end-to-end payment solutions for millions of users across the globe. Trendyol Pay is focused on building secure, fast, and reliable payment infrastructure not just for today’s needs, but for the future of digital commerce. TrendFinance is not just about managing money it’s about reshaping the future of financial experiences. We build inclusive and innovative financial products that empower millions of customers and sellers. From smart credit systems to AI-powered budgeting, our goal is to remove complexity from finance and make it more accessible, personal, and impactful. By blending technology with finance, we turn data into decisions helping individuals and businesses thrive. We are united by a shared purpose:To create a positive impact in our ecosystem by enabling commerce through technology. We simplify every transaction and elevate user confidence through technology-driven, customer-first design. We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology. About the Role As a Treasury Professional, you manage and optimize daily cash operations to ensure financial efficiency and stability across the organization. You provide cash flow reporting, execute timely payments, and handle bank transfers and reconciliations. Collaborating closely with finance, technology, and banking partners, you ensure seamless integration of POS systems and accurate settlement of merchant transactions. By understanding funding and interchange structures, you help shape competitive pricing strategies and negotiate favorable terms with banks. You also play a key role in financial reporting, closing activities, and automating treasury processes through tools like SAP. Your work supports broader digital payment initiatives and enhances payment excellence across the business. <

About the Team At DoorDash, design shapes how millions of people connect with their local economy and we put our customers at the center of our product strategy. Our design team crafts thoughtful experiences across the ecosystem, from consumers ordering their favorite meals to merchants growing their businesses and Dashers delivering with care. About the Role Design is changing faster than at any point in the last decade, and we’re building the team that defines what comes next. As a New Grad Product Designer, you’ll join and learn from designers shaping this new practice — one where AI is native to how you explore ideas, prototype, and ship. You’ll work on real projects that impact millions of customers, merchants, and Dashers, collaborating with product, research, data, and engineering to prototype your concepts, test with real users, and ship improvements to millions of people. You’ll join one of our core teams — Consumer, Merchant, Dasher, Ads & Promos, Customer Experience & Integrity. You’ll be paired with a dedicated manager and a mentor while being supported by a community of designers passionate about learning and helping each other grow. This is a full-time role starting in 2027 and relocation support will be available as needed. You're excited about this opportunity because you will… Grow faster than you thought possible – with a dedicated manager, a mentor, and a team invested in your development, you'll quickly grow to own design end-to-end: experiment with how AI evolves your work and process, and ship polished features that reach millions of users, merchants, and Dashers. You’ll use AI to explore divergent directions, build high-fidelity prototypes, and pressure-test ideas before they ship – leveraging this technology to help you shape how our product becomes smarter, more intuitive, and more human. You’ll have the opportunity to push the boundaries of our product and process. As part of an early class of new grads, what you figure out wo

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Financial Representative, Expense Reimbursement to join our team. This is a Hybrid role, reporting to the Senior Manager, Accounts Payable in the Expense Reimbursement department. In this position, you will maintain financial accuracy and operational compliance by managing global credit card reconciliations, auditing employee travel and expense policy adherence, and supporting monthly closing processes for US corporate operations. What you’ll do (Role Expectations) Review global card transactions and respond to email queries Reconcile daily credit card transactions with bank statements, merchant accounts, and internal records for accuracy Audit expenses under the company's travel and expense policy, identifying discrepancies for management Manage monthly financial closings and ensure accuracy of financial statements Serve as a liaison with internal teams, government entities, and external accountan

We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in 2014 in Sydney, Australia, Afterpay has over 24 million active customers globally and more than 250,000 of the best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is helping people spend responsibly! We empower customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. Now under the Block ecosystem, we are focused on supporting our community of shoppers. We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing. The Role The Australia and New Zealand SMB & Franchise Sales team at Afterpay is responsible for driving revenue to our core consumer payments business, giving our Merchant partners access to one of the largest and most engaged networks of next generation consumers. We are looking for a strategic, analytical, high-energy, and experienced Head of SMB Acquisition Sales to lead and scale a high-velocity, playbook-driven sales engine across a broad and growing base of small and medium-sized businesses, while forging and expanding relationships with fast-growing and established Franchise partners. The SMB segment spans multiple motions, including a BDR function that sources and books meetings for Account Executives, an Inbound motion serving smaller, higher-volume businesses, and an Outbound-led motion focused on larger, higher-growth SMB and Premium SMB seg

We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in 2014 in Sydney, Australia, Afterpay has over 24 million active customers globally and more than 250,000 of the best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is helping people spend responsibly! We empower customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. Now under the Block ecosystem, we are focused on supporting our community of shoppers. We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing. The Role The Australia and New Zealand SMB & Franchise Sales team at Afterpay is responsible for driving revenue to our core consumer payments business, giving our Merchant partners access to one of the largest and most engaged networks of next generation consumers. We are looking for a strategic, analytical, high-energy, and experienced Head of SMB Acquisition Sales to lead and scale a high-velocity, playbook-driven sales engine across a broad and growing base of small and medium-sized businesses, while forging and expanding relationships with fast-growing and established Franchise partners. The SMB segment spans multiple motions, including a BDR function that sources and books meetings for Account Executives, an Inbound motion serving smaller, higher-volume businesses, and an Outbound-led motion focused on larger, higher-growth SMB and Premium SMB segments.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do As a Risk Operations Associate, you’ll execute and improve the operational programs required to meet financial partner and regulatory requirements, including those of card networks and global financial institutions. You’ll investigate complex partner and merchant activity, make informed decisions, and take ownership of cases from initial review through resolution. This role is well suited to someone who is naturally curious, enjoys solving ambiguous problems, and can use sound judgment rather than relying only on a prescribed workflow. Responsibilities include: Investigate partner and merchant activity, identify relevant risks and facts, and take appropriate action based on established p