Onboarding Operations Specialist 1 Jobs

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: At Ripple, the Customer Onboarding Platform is where every customer’s journey begins — and it’s about to get a full-scale rebuild. We recently became a horizontal platform team serving all Ripple products. Our next chapter: Unwinding years of Salesforce-bound logic into modern, engineering-owned backend services. Integrating best-in-class vendors like Persona for KYC/KYB, while building the surrounding orchestration, data flows, and service layer. Designing the systems and data model that will make onboarding scalable, observable, and reliable across products. If you’re a Staff-level engineer who thrives on modernizing fragile systems , building robust services around vendor integrations , and driving architecture at company-wide scale , this is your opportunity. Why This Role Matters: Onboarding is where customers form their first impression of Ripple, and where trust is earned. As the technical anchor for a small, high-impact team, you will: Build for impact – Everything you create will serve multiple Ripple products, from Payments to Custody to Stablecoin. Start from zero – Design and build new backend services from the ground up to power onboarding across products. Tackle the hard stuff – Unwind years of technical debt while designing systems built to last. Shape Ripple’s architecture – Partner with Product, Compliance, and Engineering to influence

As a Solutions Engineer at Speechmatics, you’ll play a key role in helping customers successfully evaluate and adopt our industry-leading speech technology. You’ll partner closely with Sales to guide customers through the entire technical journey, from discovery and solution design to proof-of-concept delivery and technical validation. This is a hands-on role: you’ll build demos, write code, deploy environments, and solve real customer problems. You’ll also take ownership of selected accounts, helping scale the team’s impact while gaining exposure to global customers across multiple industries. We’ll support you with structured onboarding and training so you can quickly become confident with our technology and customers. What You’ll Be Doing Partnering with Sales to lead the technical pre-sales process from discovery to close Understanding customer requirements (security, scale, integrations, accuracy, workflows) and designing practical solutions Building and delivering technical demos, prototypes, and Proofs of Concept (PoCs) Deploying and configuring environments in cloud or on-prem setups for customer evaluations Writing scripts or lightweight integrations (Python or JavaScript) to support demos and customer testing Troubleshooting customer challenges and guiding them toward successful outcomes Delivering engaging technical presentations to customers, partners, and events Supporting conferences and showcases globally, including international travel, to deliver compelling technical demonstrations Sharing knowledge internally and helping Sales stay up to date as our platform evolves Who We’re Looking For: Previous experience working in a customer-facing technical role (Sales Engineering, Solutions Engineering, Pre-Sales, Technical Consulting, or similar) Hands-on programming ability - ideally Python/JavaScript Comfortable working with APIs (REST an

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE Join our Business Finance team as a Junior Business Finance Specialist, responsible for connecting with prospective customers interested in Business Loans. Reach out to premium and high-intent leads, along with other leads based on business requirements. Understand customers’ business needs and financing requirements to identify relevant Business Loan opportunities. Explain loan products, eligibility criteria, key terms and documentation requirements clearly to customers. Build strong customer relationships through professional and consultative conversations. Qualify leads based on customer requirements and basic eligibility and move relevant prospects through the sales journey. Follow up consistently with in

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg Über die Rolle Als Werkstudent:in für UX Copywriting arbeiten Sie bei Tide abteilungsübergreifend an verschiedenen Produktkategorien. Ihre Hauptaufgabe besteht darin, die deutsche Version unseres Produkts zu lokalisieren und zu erstellen. Dabei arbeiten Sie eng mit dem globalen Produktteams zusammen und integrieren Feedback von lokalen kommerziellen Teams, um eine qualitativ hochwertige UX-Copy für unsere Kunden sicherzustellen. Deine Aufgaben Mikrotexte schreiben: Sie formulieren Texte für alle App Screens und Produkterlebnisse in unseren verschiedenen Produktkategorien. Nutzer und Zielgruppe verstehen: Sie arbeiten eng mit Designern sowie dem globalen Produktteam zusammen, um die beste Ansprache für die Zielgruppe zu find

About the team The People Product team builds the internal tools and frameworks that power every employee's journey across DoorDash, Deliveroo, and Wolt. We combine a hybrid "build + buy" approach to deliver intelligent, scalable and people-centric experiences across hiring, compensation, onboarding, learning, performance and more — connecting our mission to empower local economies with the experience of the people who make it happen. We partner closely with Design, Engineering, Analytics, People/HR, Total Rewards and Talent Acquisition to build products that elevate the entire People Tech stack across all three brands. About the role We're hiring a Senior Product Manager to own the our internal compensation products — this includes the tooling, data, and AI that determine how DoorDash sets and maintains pay ranges across every job family, level, and country. Range setting is the starting point, as it is the core process of a compensation team and the infrastructure everything else is built on. Your role is to turn that into a product: a range-setting workspace that ingests market and internal data to enable a Compensation Partner to review and make decisions. This is an individual contributor role with a clearly scoped product area. The range-setting tool and the monitoring dashboard are the anchor. You will also own the seams into adjacent compensation surfaces — recruiter offer guidance, budget modeling, headcount planning, and Workday range loads — wherever they depend on range data. What you'll be doing Own product decisions for the compensation range-setting stack — the range tool, its recommendation engine, and the monitoring dashboard — partnering with Compensation on methodology while owning how that methodology becomes product logic. Define the data pipelines and data products that range setting depends on — historical ranges, offers, incumbent, and attrition data — and own the partnership with People Analytics on the semantic layer and the proposed compen

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Growth Platform builds the machine learning systems that help businesses discover and use the Stripe products that meet their needs. Our recommendations reach users across the Dashboard, email, onboarding, documentation, and AI agent interfaces. We combine an understanding of each business with models that decide which recommendation is useful, when to show it, and how to learn from the outcome. Our work spans recommendation and ranking models, contextual bandits, agent-based recommendations, and the data and evaluation systems behind them. We build shared capabilities that product, marketing, and sales teams can use across Stripe. Success means helping businesses take useful actions and adopt products that help them grow, while keeping recommendations relevant and avoiding unnecessary messages. What you’ll do You will build and operate production ML systems that improve how Stripe recommends products, content, and next steps to businesses. You will own work from problem definition and feature development through training, evaluation, deployment, monitoring, and iteration. Working with data scientists, engineers, and product partners, you will turn model improvements into measurable user and business outcomes. Responsibilities Design, train, evaluate, deploy, and maintain models for recommendation, ranking, and personalized action selection across Growth Platform surfaces. Improve contextual bandit and policy-learning approaches, including e

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM As part of our Member Engagement Marketing (MEM) department, the Sales team builds strong relationships with existing members and introduces them to new Tide products that can fuel their success. We work closely with Product, Marketing and Support to stay ahead of new launches and ensure our members get the best solutions at the right time. ABOUT THE ROLE As an Sales Executive (International Market) you’ll be at the frontline of Tide’s growth. You’ll engage directly with our members, understand their business needs, and recommend tailored fintech solutions that help them thrive. 👉 You don’t need to find your own leads. Tide provides you with pre-qualified member data, carefully selected using insights

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM As part of our Member Engagement Marketing (MEM) department, the Sales team builds strong relationships with existing members and introduces them to new Tide products that can fuel their success. We work closely with Product, Marketing and Support to stay ahead of new launches and ensure our members get the best solutions at the right time. ABOUT THE ROLE As an Sales Executive (International Market) you’ll be at the frontline of Tide’s growth. You’ll engage directly with our members, understand their business needs, and recommend tailored fintech solutions that help them thrive. 👉 You don’t need to find your own leads. Tide provides you with pre-qualified member data, carefully selected using insights

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM As part of our Member Engagement Marketing (MEM) department, the Inside Sales team builds strong relationships with existing members and introduces them to new Tide products that can fuel their success. We work closely with Product, Marketing and Support to stay ahead of new launches and ensure our members get the best solutions at the right time. ABOUT THE ROLE As a Senior Sales Executive (Fintech / SME Growth) you’ll be at the frontline of Tide’s growth. You’ll engage directly with our members, understand their business needs, and recommend tailored fintech solutions that help them thrive. 👉 You don’t need to find your own leads. Tide provides you with pre-qualified member data, carefully selected using

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM As part of our Member Engagement Marketing (MEM) department, the Inside Sales team builds strong relationships with existing members and introduces them to new Tide products that can fuel their success. We work closely with Product, Marketing and Support to stay ahead of new launches and ensure our members get the best solutions at the right time. ABOUT THE ROLE As a Product Sales Executive (Banking & Payments) you’ll be at the frontline of Tide’s growth. You’ll engage directly with our members, understand their business needs, and recommend tailored fintech solutions that help them thrive. 👉 You don’t need to find your own leads. Tide provides you with pre-qualified member data, carefully selected usi

Role Purpose: Solution Engineers help customers understand how to get the best out of Jumio’s products. They also provide technical and functional expertise across our suite of online ID and Identity verification, KYC, AML, user authentication and Risk Management solutions to colleagues in sales, product, engineering, account management and marketing. You’ll be an integral part of our growing global sales team, interacting with a broad and interesting range of internal and external stakeholders. Role Value: Increasing pipeline conversion rates, helping to grow revenue and ensuring high levels of customer satisfaction are just some of the high value outputs from Solution Engineers. You will play a major role in improving and expanding existing processes such as, pre-sales technical presentations, product testing, integration and customer onboarding. You are the integration expert for how Jumio solutions can add value to the customer’s user journey, specifically through web and different API channels. Your performance has a direct impact on the overall sales team effectiveness. Ultimately it’s about helping to drive Jumio’s continued growth and success while growing your own career. Example Responsibilities: Consult prospective clients by asking investigative questions to understand the intended use-case and propose recommendation(s) on how best to implement Jumio’s solution to meet their requirements Create and lead customer facing technical presentations Aid in the completion of solution presentations, RFPs and RFIs Take lead in proof-of-concept during pre-sale, cross-selling activity Manage the onboarding of customers to Jumio from kick-off meeting with business and project teams to Go Live Provide technical and functional subject matter expertise to our external customers as well as Jumio Account Executive and Account Management team Work closely with marketing, product management, and engineering business units to maintain and improve the technical and func

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Customer Success Manager at Trustpilot, you play a key role in our mission to become the universal symbol of trust. You serve as the trusted advisor and value owner for your portfolio, moving beyond simple account management. Your core focus is to ensure our customers not only adopt but thrive on our platform. Your responsibilities span the entire customer lifecycle, from initial onboarding to achieving measurable results. By maximising adoption and strengthening customer health, you ensure our partners realise ongoing value. This ultimately turns our customers into lifelong advocates, fostering sustained engagement and satisfaction. You bring a strategic, analytical mindset to high-volume SMB success. By using data to segment accounts and streamline engagement, you deliver targeted, 1-to-many outreach that drives adoption and retention at velocity. What you'll be doing: Customer Onboarding: Lead post-sale onboarding & implementation, ensuring a smooth handover from commercial reps and customer time to value. Adoption & Value Realisation: Drive measurable business adoption across your customer portfolio to deliver tangible results. Data-Driven Portfolio Prioritization: Leverage data and analytics to effectively prioritize daily account focus, identifying high-impact adoption opportunities and churn risks across a large portfolio. Retention & Churn Reduction: Own customer health and maintain high Gross Renewal Rates (GRR) by using health scores and behavioral data to execute proactive recovery actions. Scaled Strategy & Mass Outreach: Analyze your portfolio to cohort customers by health, stage, and common needs. De

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM The People Partnering team at Tide plays a pivotal role in driving business success by acting as strategic advisors and coaches to leaders at all levels. We provide expert guidance on organisational design, talent development, employee relations, and engagement, ensuring a positive and high-performance culture. Embedded within the business, we use data-driven insights to shape policies, pre-empt workforce challenges, and lead high-impact initiatives that enable Tideans to do work they love. ABOUT THE ROLE As Head of People Partnering for UK & Europe, you will: Design and implement a People Partnering strategy for the Tide’s UK & Europe business that supports business objectives, enhances the employee

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE We are looking for a highly skilled and data-driven Copywriter – SEO & ASO to lead our organic growth efforts across web and mobile. The ideal candidate will own end-to-end SEO and ASO strategy to drive high-intent organic acquisition for our MSME-focused financial products including Fixed Deposits, Insurance/Assurance, Lending, Prepaid Cards, and business banking solutions. Key Responsibilities: Search Engine Optimization (SEO) Build, own, and execute organic acquisition strategy to drive high-quality traffic and conversions from MSME merchants and financial product seekers. Conduct keyword research and competitor analysis across MSME, lending, FD, assurance, and prepaid card segments. Optimize web

ABOUT THE TEAM At Mural, we're changing how teams collaborate, think, and make decisions together. The Growth & Engagement team helps customers discover value through intuitive product experiences, rapid experimentation, and emerging AI capabilities that make collaboration more effective. We own key parts of the customer journey - from acquisition and onboarding to activation, engagement, retention, and monetization - and use data, experimentation, and customer insights to continuously improve those experiences. We're a cross-functional team of engineers, product managers, designers, and data partners who move quickly, measure outcomes, and learn from every experiment. We value curiosity, collaboration, and thoughtful technical craftsmanship, building systems that enable rapid iteration while maintaining a high bar for quality, reliability, and scalability. YOUR MISSION As a Senior Software Engineer on the Growth & Engagement team, you'll build the products, platforms, and experimentation capabilities that help customers discover value faster and achieve more with our product. You'll partner closely with Product, Design, Data, and other Engineering teams to identify opportunities, validate ideas through experimentation, and deliver experiences that improve customer outcomes and drive sustainable business growth. Beyond shipping features, you'll help shape the technical direction of the team, mentor other engineers, and establish engineering practices that enable us to experiment confidently and move quickly. WHAT YOU'LL DO Design, build, and maintain customer-facing features that improve acquisition, activation, engagement, retention, and monetization. Collaborate closely with Product, Design, Data, Marketing, and Customer Success to identify growth opportunities and translate customer feedback, product analytics, and experimentation to guide product decisions. Design, implement, and analyze experiments using feature flags, A/B testing, and analytics to vali