Onboarding Operations Specialist 1 Jobs

About the Team Netlify's Customer Success team is responsible for making sure customers get real, lasting value from the platform - from onboarding through renewal and beyond. The team works closely with Sales, Product, and Marketing to help customers grow their usage, see clear outcomes, and stay engaged over time. Every motion the team runs - whether it's a renewal conversation, a feature adoption push or customer escalation - is designed to build trust and relationships that compound. This role exists because we have a growing book of SMB accounts that need a dedicated, consistent point of contact. As our Customer Success Associate, you’ll drive broad-stroke outreach and build the workflows to manage them well. You'll carry a book of 120+ accounts with roughly $2M in ARR, and your job is to make sure those customers are engaged, getting value, and set up for renewal. This is an entry-level role with real ownership from day one, and you'll have mentorship from senior teammates as you ramp into the commercial side of the work. What You'll Do Own the day-to-day relationship for your book of accounts, serving as the primary point of contact and keeping customers informed, engaged, and successful on the platform Contribute ideas to dashboards and workflows to track your book of business - renewal timelines, health signals, engagement levels, and expansion indicators - so nothing falls through the cracks With guidance of leadership, drive outreach to customers ahead of renewal, lead those conversations, handle objections, and negotiate terms on flat renewals and smaller expansions, looping in Sales when a meaningful expansion opportunity emerges. Track and forecast your renewal book on a rolling basis, proactively surfacing risks and creating plans to address them before they become problems Use product usage data and customer outcomes to demonstrate value in renewal conversations and ongoing check-ins Identify opportunities for feature adoption and product expan

At bunq , we move fast, launching products, entering new markets, and onboarding partners across the globe. Behind every partnership that makes users’ banking experience better, there's a contract. We need a sharp, senior lawyer who owns that process end to end, and in doing so, gets a front-row seat to every corner of bunq's business, from product launches to market expansions. Up for this? Kick off your application by taking our assessment and find out if bunq is your perfect match. Take ownership As our Medior Legal Counsel, you'll get exposure to all areas of legal at bunq, from product launches to regulatory changes to new market expansions. On top of that, you own the following: Be the go-to person for every third-party contract at bunq, from payment processors to tech vendors, making sure we move fast without cutting corners. Take our AI contract review tool (Luminance) to the next level, building smarter workflows that handle more, faster, with you setting the bar for what gets signed. Give bunq's leadership a clear, real-time picture of our third-party risk, so decisions get made on facts, not gut feeling. You are a qualified lawyer with a Master's degree in Law and a strong background in financial services. You've reviewed and negotiated a high volume of third-party contracts, vendor agreements, data processing agreements, tech partnerships, and you know what good looks like. You're comfortable with the regulatory landscape: GDPR, PSD2, DORA, DNB/EBA, you don't need to look these up, you work with them every day. You've used AI tools to make legal work faster and smarter, and you know how to build processes around them, not just use them. You use good judgment to make the call yourself, you know when to push back on a contract and when to get the deal done. You speak conversational Dutch (B1+ or higher), so you can navigate contracts, conversations, and context in both languages. Curious to see how we make life easy? - try the bunq app , it only takes 5 mi

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their Launc

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58751

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. In this role, You Will: Design, develop, and implement exceptional user interfaces for web applications using modern web technologies such as HTML, CSS, and JavaScript. Collaborate closely with product managers, UX designers, and other stakeholders to gather requirements, own the user experience, develop wireframes, and create high-fidelity prototypes. Develop and maintain API integrations, ensuring seamless communication between front-end and back-end systems using React and gRPC. Contribute to back-end development with a focus on creating robust APIs and ensuring smooth communication between the front-end and server using technologies like Node.js or Python. Build, test, and deploy full-stack web applications using React and gRPC, while ensuring responsiveness, performance, and scalability. Optimize web applications for performance, accessibility, and SEO best practices. Troubleshoot and resolve UI and back-end related issues, ensuring a consistent and optimal user experience across multiple platforms and devices. Write clean, maintainable, and well-documented code adhering to established coding standards, and deploy/debug using platforms like Vercel. Id

The key objectives of the TPRM Program are to: Assess the risk of third-party relationships which drive the rigor of risk management activities both during the third-party onboarding and ongoing monitoring lifecycle phases using the TPRM Program’s formula-based risk methodology; Act as a liaison across key internal stakeholder teams (Procurement, Legal, Enterprise Security and the Business) to ensure clear and accurate communication of third-party risks aligned to risk management activities in order to complete risk assessments in a timely manner; Identify TPRM program enhancements aimed at the effective and efficient management of third-party risk in order to support Business strategic initiatives. Reporting to the TPRM Manager and working closely with the TPRM Risk Analyst, the Associate TPRM Risk Analyst will support day-to-day execution of the third-party risk lifecycle. This is a support-oriented analyst role focused on applying established TPRM procedures and risk methodology to standard engagements, maintaining complete and accurate assessment records, coordinating routine stakeholder activity, and escalating issues that require additional judgment. Responsibilities: Risk Intake & Assessment Methodology Apply the TPRM Program’s formula-based inherent risk methodology and assign Criticality designations for standard third-party relationships, documenting the inputs, rationale, and supporting evidence Perform completeness and consistency checks on intake information, risk calculations, and assessment records; identify missing, inconsistent, or unclear information and escalate exceptions in accordance with defined thresholds. Documentation Analysis & SME Coordination Gather, organize, and maintain third-party-provided information and documentation in accordance with TPRM assessment methodology and audit-readiness expectations. Identify and route required SME reviews using defined risk triggers, track responses, and document completed SM

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58284

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 56097

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58284

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51448

About the Team The GTM Enablement team helps OpenAI’s customer-facing organizations turn rapidly evolving AI capabilities into consistent, high-quality customer outcomes. We build the onboarding, learning experiences, playbooks, and knowledge systems that help teams develop technical depth, stay current, and confidently guide customers through successful AI adoption. About the Role We’re hiring a Field Enablement Lead, Technical Success to design and scale enablement for our rapidly growing technical customer-facing teams. You will own programs spanning onboarding, continuous skill development, technical pitches and demos, and subject-matter-expert knowledge sharing. Working closely with Technical Success leaders, Product Enablement, and technical SMEs, you will turn complex product knowledge and field experience into practical systems that improve readiness, consistency, and the quality of customer interactions and deployments. In this role, you will: Design, implement, and scale comprehensive enablement programs aligned to Technical Success onboarding, role-based skill development, and ongoing readiness needs. Redefine and operate the Subject Matter Expert (SME) program, creating clear pathways for technical experts to share knowledge and raise technical depth and consistency across GTM. Own and proactively maintain a versioned repository of technical pitches, demos, playbooks, and launch-ready assets. Partner with Technical Success leadership, Product Enablement, and product SMEs to identify skill gaps and deliver targeted learning interventions. Capture, vet, organize, and make field- and SME-generated technical content easy to discover, trust, and reuse. You might thrive in this role if you have: 5+ years of experience in technical enablement, solutions engineering, solutions architecture, technical success, or a related role. A proven track record of designing and scaling technical enablement programs in high-growth SaaS or technology environments. Exceptional

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51453

About the Role We are looking for motivated and commercially minded interns to join our Marketplace Expansion team in Riyadh. As a Seller Acquisition ,Telesales Agent, you will play an important role in growing Trendyol’s marketplace by identifying, contacting and onboarding new SME sellers, with a primary focus on the Saudi market. You will connect with prospective sellers, understand their businesses and needs, introduce them to the opportunities available through Trendyol, and support them from the first conversation through registration and onboarding.

As an Engagement Manager at Vise, you'll be an indispensable resource for our clients. You will oversee and manage multiple client relationships, helping ensure onboarding, implementation, and ongoing adoption of the Vise platform are smooth and efficient. As part of this role, you will learn and understand the intricate details of our platform as well as maintain a deep understanding of each of our clients’ business concerns and act as their internal advocate to ensure their needs are met. Your relationship with our clients will be facilitated with an entrepreneurial, big-picture mindset, while remaining detail oriented and focused on internal KPIs and helping clients achieve their stated goals. This role is onsite in NYC, in our SoHo office. What you bring on day one 3-7 years of experience in an account management, client relationship or sales role in financial services Experience with and general understanding of the RIA industry framework and wealth management Consulting and understanding an advisors primary business model as well as current and future needs Knowledge of advisory practices, typical investment strategies & RIA aggregators a plus Ability to communicate the information and benefits associated with various investment strategies Excellent verbal and written communication skills both externally with clients and other third parties as well as inside the organization. Intellectually curious, independently resourceful, and thrives in a goal-oriented environment Able to switch focus quickly to address the needs of multiple clients and/or internal projects Bachelor’s degree with an excellent record What you will own Manage advisor relationships within currently signed partners Drive additional revenue opportunities within our partner advisory firms Advisory clients ongoing needs for long-term success with the Vise platform Facilitate active client engagement and identify upsell opportunities Act as an expert between the client and the Vise

The Partner Success Specialist serves as the primary liaison between NMI's partners and internal teams, ensuring partners receive timely support and guidance throughout the merchant onboarding and account activation process. This role helps partners navigate merchant application submissions, resolves underwriting-related issues, provides support on residual payouts, pricing, and equipment inquiries, and coordinates across multiple internal departments to drive issue resolution. The Partner Success Specialist plays a critical role in partner growth and retention by proactively engaging assigned partners, removing barriers to merchant account approvals, and helping partners successfully board and activate merchant accounts. This is a remote role based in the US. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech Innovators and Technologists the freedom to focus on what they do best, liberating them from restricted payment solutions and giving them access to the latest payment technology now and in the future. How We Work - Our Core Values Be a Good Person, It's Simple. We treat everyone fairly and with resp