Performance Architect Jobs

Role Overview We achieve outstanding customer satisfaction through a 24x7x365 ‘follow-the-sun’ support model, with regional teams covering the Americas, EMEA, and APAC. We have an incredible opportunity for a customer-obsessed, process-driven Technical Services Operations Specialist to join MongoDB’s Technical Services team in Mexico City. As an operational powerhouse, this specialist will drive excellence, efficiency, and scale in delivering technical support services to our worldwide customer base. By embedding AI tools, automation, and modern workforce management workflows into daily operations, you will enable our technical support organization to operate smoothly, predictably, and seamlessly across global teams. As a key local representative of Technical Services (TS) Operations in Mexico City, you will play a central role in supporting our hybrid working model (3 days in office) while partnering closely with regional and global stakeholders to build a high-performing operations presence and ensure 24x7x365 operational readiness. Typical responsibilities include Organizing global on-call and mission-critical schedules using Workforce Management (WFM) tools and incident response platforms to guarantee seamless 24x7x365 support availability Collaborating with Technical Services leadership and staff to ensure integrated worldwide processes and a unified, high-quality customer experience Primarily supporting the AMER region while working and interacting regularly with global business partners across 'follow-the-sun' handovers Exemplifying a customer-obsessed mindset by resolving operational roadblocks, servicing critical customer access needs with urgency, and continually refining support ticket workflows Supporting the measurement, analysis, and dashboard reporting of teamwide Key Performance Indicators (KPIs) and metrics using tools like Tableau, SQL, and Google Sheets Identifying operational bottlenecks and building automated tools and scripts using Google Apps

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. The Role Required to live within driving distance of assigned property(ies). Reporting to an Area General Manager. As a Senior Operations Manager, you will work as the leader of a high-performing team that delivers high-quality outcomes for Kasa's property partners and guests. You will be responsible for the day-to-day supervision of your team(s) and for exceeding the expectations of every guest who walks through your door; spending 95% of your time onsite. You’ll lead a multidisciplinary team of employees. You’ll ensure that your team effectively prioritizes their workflows while Kasa standards are always met. You will communicate with partners and guests to resolve issues, develop creative strategies to improve performance, and participate in revenue, marketing, and operational performance conversations. You will also define and evaluate the activities of a broad set of indirect stakeholders both within your property(ies) and with external vendors and other third p

Banking is changing, and we're building the bank that's driving that change. Lunar is a Nordic challenger bank, founded in Copenhagen in 2015, with offices in Copenhagen, Aarhus, and Stockholm. We're putting AI at the core of how we build and run the bank, but turning new customers into real customers safely still comes down to people who know how to make a good call. That's where you come in. We're looking for a Team Lead to run our Onboarding team in Copenhagen, part of Customer Due Diligence (CDD), reporting to our Director of FCP Operations. On paper, onboarding is the same steps for every customer. In practice, corporate structures, bankruptcy histories, and business models vary enough that your team is making real judgement calls every day, not ticking boxes. We need someone who can lead that well, fast where it's safe to be fast, careful where it isn't. What will you do? Lead a team of Onboarding specialists handling business onboarding day to day, including formal performance management: regular reviews, feedback, and addressing underperformance. Own throughput and wait-time targets without compromising risk assessment, and manage the team against target adherence, growth, and engagement (Peakon) scores. Hold the line on quality within Onboarding's edge-case reality: same steps every time, but corporate structure, bankruptcy history, and business model variation mean your team is making real judgement calls, not following a checklist. Coordinate with Customer Support and commercial teams on onboarding friction. Represent Onboarding in the FCP Ops & Onboarding leadership forum. What are we looking for in you? 1-3 years leading people with direct reports, including performance reviews and handling underperformance. Experience in a regulated industry where decisions have consequences and stand up to review. A background in financial crime prevention, compliance or onboarding is a plus. You can lead people who know more than you. The team spans juniors to senior

Get to Know the Sales Team Our sales team’s success is MongoDB’s success. We help customers solve complex challenges, modernize their technology environments, and build what’s next. Our sales leadership is committed to building an exceptional sales organization by inspiring and enabling success for everyone on the team. We are proud of our people-first culture and our commitment to building a sales organization known for excellence, integrity, and customer impact. Our leaders collaborate closely to develop talent, recruit and retain exceptional people, and use data to improve outcomes for our teams and customers. The Opportunity The Regional Director, Enterprise Growth — UKI will lead a high-performing sales team focused on expanding existing enterprise customers, landing new workloads, and delivering sustained revenue growth across UKI. You will own the recruitment, enablement, and execution strategy for your territory. You will coach and develop Enterprise Account Executives, build a healthy sales pipeline, navigate complex enterprise buying processes, and drive consistent execution against bookings and revenue goals. The successful candidate must live in or around London and be able to work from MongoDB’s London office at least three days per week. What You’ll Be Doing Lead, coach, develop, and empower Enterprise Account Executives to exceed monthly, quarterly, and annual bookings objectives Build a high-performance culture grounded in accountability, execution, talent development, and customer impact Recruit, hire, onboard, ramp, develop, and retain exceptional Enterprise Account Executives in line with MongoDB’s hiring criteria Enable the team to proactively prospect, identify, qualify, and build a healthy sales pipeline Coach the team to grow existing business, land new workloads, and navigate complex negotiations and enterprise organizations Develop a deep understanding of MongoDB products and use that expertise to mentor and enable the sales team Drive disci

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Account Executive (Enterprise) –Public Sector Location: Paris, France | Work Model: Hybrid About the Team At Appian, we’re seeking to grow our culture of passion, energy, and innovation. Empowered by “the best idea wins,” we thrive on collaboration and a culture of dissent—encouraging all employees to challenge and elevate one another. Our EMEA Sales team is dedicated to expanding our footprint in the AI-Powered Process Automation market, partnering with top System Integrators (SIs) to deliver transformative value and modern digital infrastructure to enterprise clients. The Opportunity This is the perfect launchpad for a true new business hunter who is highly coachable, adaptable, and ready to elevate their career. You will be in charge of driving major enterprise accounts, establishing foundational relationships, and providing a direct touch across all levels of the end cus tomer. Your ability to penetrate net-new organizations and patiently navigate long-cycle enterprise sales is essential to your success. You won't be doing it alone; cross-functional teams from Appian Marketing, Business Development, Customer Success, and Solution Consulting will provide robust support and tools to help you attain and exceed your sales performance goals. What You’ll Do Execute high-impact new business generation as a relentless hunter , penetrating net-new accounts and expanding Appian's presence in France. Lead complex, long-cycle sales strategies, patiently navigating the intricacies of enterprise procurement to drive meaningful rev

Job Overview Wargaming is looking for an Economy Game Designer to join the Meta Game Design team working on World of Warships. In this role, you will work on game economy and meta systems that drive player activity, engagement, and long-term retention. Your responsibilities will combine regular live-service work with improvements to existing systems and the development of new meta-game mechanics. You will work closely with LiveOps, Analytics, and Development teams, using player data and economic modeling to support design and balancing decisions. What will you do? Design and balance rewards and progression for LiveOps events focused on player activity and engagement. Design and balance randomized reward mechanics in collaboration with the Monetization team, including reward composition, probabilities, expected value, and impact on the game economy. Design and configure battle economy for new game modes, including earnings, costs, modifiers, and their interaction with the wider game economy. Analyze the impact of new features, events, and economic changes on player behavior and key product metrics. Monitor the health of the game economy and its key systems, identify imbalances and emerging risks, maintain their stability, and propose improvements based on data and player behavior. Work with existing meta-game systems, identify problems and opportunities, and propose improvements aimed at increasing engagement and long-term retention. Participate in the design and balancing of new meta mechanics and progression systems for the core audience of World of Warships. Build economic models, simulations, and calculations to validate design assumptions and balance parameters. Define economic rules and configurations and maintain clear design documentation. Work with analytics and research teams to evaluate feature performance after release and use the results to improve existing designs. Collaborat

About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We're looking for an Enablement Specialist to join our GTM Enablement team at Pleo. In this role, you'll own the delivery and measurable impact of enablement programmes across Go-to-Market functions. You'll report to the Revenue Operations Director and work closely with our GTM Enablement Manager. If you're excited about making enablement sticks, driving adoption at scale, and working in a fast-moving, data-driven function, this is the opportunity for you. Who you’ll be working with and reporting to You'll report to our Director, GTM Enablement and work closely with our GTM Enablement Manager as well as teams in sales, Revenue Operations, Product Marketing and Product. Our GTM Enablement team is highly collaborative and dedicated to unlocking commercial performance across Pleo's go-to-market organisation. What you

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Role We are looking for a GTM Systems Manager to join our Revenue Operations team. In this role, you will own a portfolio of commercial technologies and be responsible for their strategy, roadmap, performance, and continuous improvement. You will work closely with commercial teams to understand their needs, identify opportunities, prioritize investments, and ensure the tools you own deliver measurable value. A key part of the role is also preparing our commercial technology stack for AI and automation. You will use agentic software tools and AI coding assistants to build custom workflows, integrations, and solutions that improve how our GTM teams operate. What are your responsibilities? Own the roadmap: Define and maintain the roadmap for the tools in your portfolio, balancing business priorities, user needs, technical opportunities, and platform capabilities. Optimize the tech stack: Improve how existing tools are configured and used, drive adoption of new capabilities, and identify opportunities to consolidate or replace technology. Build AI & automation solutions: Use agentic development tools and AI coding assistants to build workflows, integrations, scripts, and applications that solve GTM challenges. Evaluate & implement tools: Assess new platforms, lead implementations, and ensure new technology fits our bro

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role To support our growth and enable us to scale proficiently, we are seeking a impressive Sales Ops Professional to drive all sales strategy, planning, reporting, and analysis efforts for our ESP org. We're looking for a Sr. Analyst, RevOps to help us harness data to provide insights for our business partners, support regular business reviews, and assist in annual planning activities. This role offers the chance to play a significant part in shaping important areas that can drive growth for Elastic in the market, particularly as our organization is still developing its capabilities. If you enjoy working in a dynamic environment where your contributions can have a real impact, we’d love to hear from you. What You Will Be Doing Analyze and interpret complex data sets to uncover insights that drive revenue growth. Develop data models and create dashboards to monitor key performance metrics proficiently. Identify trends and patterns in data, supporting business decisions while assisting with data validation and quality assurance to maintain data integrity. Develop robust revenue forecasting models based on historical data. Collaborate with sales and marketing teams to gather insights that inform forecasts. Monitor actual revenue against forecasts and adjust models as needed. Clearly communicate findings and assumptions to stakeholders t

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: SpaceXSI operates multi-campus, hyperscale GPU infrastructure where cluster availability directly determines training throughput, customer handover commitments, and capital efficiency of the fleet. The Manager of Supercomputer Site Reliability Engineering will be responsible for both compute and infrastructure performance, and will be responsible for significantly increasing the SRE team size. On the compute side, focus will be put on continuous site monitoring, cross-discipline incident command, deep hardware root-cause analysis (RCA), and emphasis on software systems that orchestrate repair velocity. Additional focus will be on physical infrastructure reliability as well. Understanding system margins and resiliency will be key. Site Reliability engineering manager owns >99% compute uptime outcome, drives unplanned facilities compute losses to 0, ensures efficient allocation of > 3GW site power, upgrade robust fault-free megapack failover systems capable of supporting all halls for >4 hours (160 MWhr per hall), drives robust hardware inventory systems and repair velocity to eliminate hardware chokepoints. RESPONSIBILITIES: Serve as the senior oper

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an Enterprise Account Executive to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity to help build out a strategically important vertical for Smartsheet. This role is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to a Regional Director, Enterprise Sales. You Will: Exceed quarterly and annual software and services sales quotas Lead primary and secondary account teams by partnering with Solution Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development Develop short and long-term growth and renewal strategies across your customer base Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success Perform other duties as assigned You Have: 7+ years of experience selling enterprise software or services Demonstrable track record of exceeding assigned quotas and receiving recognition for high-performance Demonstrable experience building relationships with senior line-of-business leaders, IT executives and operational managers within Enterprise organisations (>10,00

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. Team Leader, Member Care CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is seeking a Team Leader to drive operational excellence and elevate the member experience within our Member Care organization. This role leads a team of frontline specialists, ensuring high-quality, compliant, and efficient member interactions across channels. The Team Leader plays a critical role in coaching performance, managing day-to-day operations, and leveraging data and technology to continuously improve outcomes. Reporting to the Manager of Member Care, this role partners cross-functionally with Training, Technology, Workforce Management, and Operations to deliver scalable, high-impact support. This is a hands-on leadership role requiring strong judgment, adaptability, and a bias toward action in a fast-paced environment. Key Responsibilities Include: Lead, coach, and develop a team of Member Care specialists to deliver high-quality, consistent member experiences across channels Manage daily operations including queue performance, staffing adjustments, attendance, and adherence to ensure SLA and productivity targets are met Own team performance through KPIs (CSAT, QA,

This is Adyen At Adyen, we’re engineered for ambition. We empower our teams with the culture and support they need to own their careers. The people of Adyen are motivated problem-solvers who tackle unique technical challenges at scale, delivering innovative and ethical solutions to help businesses achieve their ambitions faster. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Machine Learning Engineer Adyen is looking for a Senior Machine Learning Engineer to join our team in Amsterdam, someone with experience of building and operating robust machine learning systems at scale in production environments. You will be responsible for designing, productionizing and maintaining machine learning services that power data products at Adyen. Teams Currently Hiring: Optimise: Optimize Intelligence at Adyen is a specialized team of Machine Learning Scientists and Data Analysts focused on maximizing transaction success, minimizing transaction costs, and driving payment performance at a global scale. We build and scale advanced ML/DL solutions that operate over massive, complex decision spaces, determining the optimal path for every single transaction in real time. Our systems evaluate high-dimensional data streams to dynamically select the optimal authentication methods, apply smart payment message optimizations, and orchestrate intelligent transaction routing. Our models live-score millions of daily transactions, balancing coupled cost and performance objectives simultaneously. If you are passionate about solving intricate combinatorial challenges and pushing the boundaries of adaptive decision-making systems, join us in shaping the future

About Yondr Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: Tomorrow Delivered. But we can’t do this without you. About the Role As VP of the Customer Solutions team, you will provide technical leadership to pre-sales activities, post-sale activities and customer relationships globally. You will be involved throughout the whole sales process, from the start of a technical solution pitch through ensuring that all technical and design information is correct for contracting purposes. In addition, taking a lead role with Yondr internal teams in all correspondence with the Customer. You will take oversight of the delivery teams’ performance during execution of a lease from a technical compliance and escalations point of view. You'll be required to attend/lead Customer facing meetings to discuss a development’s engineering aspects in support of the opportunity team and conduct expert to expert conversation. You will also work help to drive our product and innovation. This role is regional so will require travel globally. Main Responsibilities Take lead in technical sales and solutions in the Americas markets. Liaise with technical, delivery, operations and site acquisition stakeholders within Yondr's Hyperscale Customer organisations. Understand and document Customer’s technical requirements, then lead the opportunity design development and present solutions to meet those needs. Liaise with internal stakeholders, including Finance, Design and Construction, Operations and Development teams to ensure Yondr delivers the correct solution for the Customer's requirements. Serve as primary responder for customer RFPs, including managing the Customer and all interna

Account Executive - London UK As an Account Executive for Mid-Market accounts, you will have ownership of all elements of bookings growth in new and existing accounts across the UK region. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline, and executing account strategies, while also encouraging existing customer expansion. The AE must drive pipeline generation daily while working with Sales Engineers, Sales Development, Channel Development, and Rubrik Channel Partners to exceed sales quotas. What You'll Do: Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing, and closing sales opportunities Develop and manage sales pipeline to move a large number of strategic transactions through the sales process Identify and close new opportunities for growth working with a mix of mid market accounts Present Rubrik, Inc. solutions within complex data center design environments Co-sell and strategize with partners, distributors, and VAR’s to enable rapid growth Provide Rubrik, Inc. management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships Experience You’ll Need: A minimum 2+ years full cycle Tech sales experience (selling either IT Infrastructure or SaaS or ideally both) Consistent track record landing net "new logos" Strong track record of performance selling to commercial / mid market accounts Understanding and experience working with channel Highly driven, goal oriented "get it done" attitude Experience selling a complex solution Preferred qualifications: Ideally a bachelors degree Ideally trained / use MEDDPICC as sales qualification tool Use of LinkedIn Sales Navigator, Salesforce alongside other GTM tools Rubrik’s sales organisation is a united group of elite cross-functional sales professionals th