Permanent Jobs

Location: South Jordan, UT (This role is on-site) Salary: $56,000 - $58,000 USD Want to work in technology at an investment bank? Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. As part of the mthree Alumni program, mthree has an exciting and exclusive partnership with Columbia Univ. School of Engineering. All mthree Alumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further, all participating Alumni will have access to the Columbia Engineering network and ongoing training. What you'll do: Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, e

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Role Summary The Tier 2 Helpdesk Engineer is the escalation point for PagerDuty's Employee IT helpdesk, resolving complex hardware, software, identity, and collaboration-tool issues that Tier 1 cannot close. This role owns the administration of our endpoint management, identity, and SaaS collaboration platforms (Jamf, Intune, Entra ID, Zoom, Slack, Jira Cloud), provides white-glove hardware support for Mac and Windows users, and leads A/V setup and technical coordination for internal events. Success requires strong technical depth balanced with excellent customer service — the ability to stay calm, clear, and empathetic with employees at every level, including executives, during high-pressure moments. Key Responsibilities Escalated Support & Troubleshooting Serve as the primary escalation point for Tier 1 tickets requiring advanced diagnosis of hardware, OS, network, or identity issues. Own complex incidents end-to-end: triage, root cause analysis, resolution, and documentation. Identify recurring issues and drive permanent fixes rather than repeated workarounds. Endpoint & Identity Management Administer Jamf Pro for macOS enrollment, configuration profiles, patch management, and compliance reporting. Administer Microsoft Intune fo

We're building the bank of The Free, and protecting users and resolving fraud reliably is core to our mission. We're transforming Fraud Ops from a reactive function into an AI-led capability that gets faster, smarter, and more accurate with every case. That transformation needs one person to own it end-to-end. Up for this challenge? Kick off your application by taking our assessment and find out if bunq is your perfect match! 🕵️ Take Ownership As our Fraud Expert for Partner Reports, you'll own the end-to-end handling of every fraud case that reaches bunq through an external partner, from the individual report to the systemic fix to AI-led transformation. Own every fraud report escalated by our partners yourself: banks, payment schemes, card networks, and other external parties flag suspicious or fraudulent activity tied to bunq accounts, and you make sure each one is investigated, resolved, and closed out with our partner, with no case falling through the cracks. Identify the failure patterns behind recurring or high-risk partner reports, own the structural fixes, and drive AI-led automation that lets partner-report handling scale through intelligence rather than headcount. Hold full KPI accountability for speed, accuracy, and partner and user satisfaction: you distinguish structural design flaws from noise, and you don't stop until the fix is permanent. You have deep knowledge of Fraud Operations, investigation methodologies, and the regulatory and partner obligations that govern cross-institutional fraud reporting (card schemes, correspondent banks, cross-border requirements). You have hands-on experience handling complex fraud cases and escalations, including those raised by external partners. You know how to diagnose operational problems with data and drive permanent structural fixes, not workarounds. You can design and implement AI-led workflows - you build processes with AI at the core and can own an automation roadmap end-to-end. You're an excellent communi

As a Chargebacks Expert, you will play a key role in protecting our users by ensuring Mastercard / Adyen disputes are handled accurately, fairly, and in line with Mastercard and PSD2 requirements. Taking end-to-end ownership of the chargeback process, you will leverage your expertise, together with AI, automation, and data-driven insights, to continuously strengthen our operations, scale our impact, and deliver a transparent, high-quality experience that gives users confidence every step of the way. Pro tip 💡: we love giving people a shot to grow into a role, but for this position Chargeback expertise is required. Take Ownership Maintain a single, central operational playbook and decision framework that defines the full end-to-end chargeback process from submission to closure. Define and track clear operational performance metrics to drive regular performance reviews and continuous improvement. Leverage AI and automation to streamline submission flows, support decision-making during investigations, and keep users proactively updated on their case status. Conduct regular gap analyses to identify structural inefficiencies and quality gaps, translating insights into actionable corrective action plans. Optimize the user-facing chargeback flow and communication templates to minimize friction and ensure clear, empathetic, and consistent support. Ensure full compliance with global payment regulations and card scheme rules, continuously updating guidelines to mitigate regulatory risks. You have an AI-first mindset: You love turning manual processes into scalable AI solutions, constantly seeking ways to automate operations and scale impact. You have deep Chargeback understanding: You possess strong expertise in chargebacks, cards operations, merchant disputes. You are a relentless problem solver: You hunt for the root cause of operational issues using data instead of opinions, ensuring permanent and systemic fixes. You possess a Get Shit Done mentality: You thrive on hands-

Behind every payment is someone who expects things to simply work. People shouldn't have to wonder where their money is or what's happening next. As a Payment Investigations Expert, you make payments feel effortless by giving our users fast answers, clear communication, and complete confidence in every interaction. That's your mission. Up for this? Kick off your application by taking our assessment and find out if bunq is your perfect match! 🕵️‍♂️ Take Ownership As our Payment Investigations Expert, you'll own the end-to-end payment investigation journey, from the moment an issue surfaces to the moment it's resolved and prevented from happening again. Build and scale AI-powered automation for payment investigation flows, driving auto-handle rates higher and continuously raising the ceiling each quarter. Track investigation performance and user satisfaction through Looker and Amplitude, running monthly gap analyses to turn structural issues into clear, actionable process improvements. Define and maintain handling guidelines, KPIs, and decision logic that ensure every investigation is handled consistently, compliantly, and fast, regardless of who or what is executing it. You have deep knowledge of payment schemes, rules, and the full payments lifecycle, including escalation flows and third-party communication with banks and payment schemes. You have an AI-first mindset, you design processes to be executed by automation, not built around it, and you actively look for ways to eliminate manual handling permanently. You know how to hunt for root causes using data: you don't stop at symptoms and you don't rely on gut feeling. You have a hands-on, get-it-done approach, you're comfortable owning urgent cases directly, learning from every escalation, and translating that into structural fixes. You're an excellent communicator and speak English fluently, with the ability to drive clear stakeholder alignment both in writing and in conversation. Curious to see how we make life

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Office of the Chief Commercial Officer is a small team that works directly with our CCO, go-to-market leadership, and company leadership on Anthropic’s highest-priority commercial initiatives. We take on problems that do not sit cleanly inside one team, such as standing up a program that spans Product, Finance, Legal, and Sales, or preparing the material our executives and Board use to make decisions. Our commercial business is growing faster than its operating processes can be built, so a growing share of the job is stepping into gaps and running something important, while making sure other teams are building the capabilities to permanently own. You will own workstreams end to end. One week that means running the go-to-market side of a pressing situation, from the communications plan for customers and account teams to the daily readout for executives. Another week it means building the analysis behind a resourcing decision or a new program and writing it up for the CCO. This is an internal role. You will report to the CCO’s chief of staff, and you will have an unusually broad view of how the company makes decisions. Key Responsibilities: Drive priority go-to-market initiatives from plan to delivery, removing blockers, escalating early, and connecting the right people across teams at the right time Build the analysis, draft the document or deck, and turn input from many teams into a recommendation executives can act on Prepare content for the CCO and leadership team, including weekly staff meetings, updates to the Office of the CEO, Board materials, and leadership offsites Track the go-to-market organization’s

NMI is looking for a motivated and experienced Internal Recruiter to join our Talent Acquisition team on a 13-month fixed-term contract, providing maternity leave cover. This is a fantastic opportunity to play a hands-on role in shaping our teams during a period of continued growth. The primary focus of this role will be recruiting for our global Support, Sales and Marketing organisations — critical functions that keep NMI's partners and customers at the heart of everything we do. Alongside this, you'll have the opportunity to recruit across multiple lines of business, giving you broad exposure to the variety of talent needs across the company. We're looking for someone who thrives in a fast-paced environment, brings strong sourcing instincts, and can hit the ground running. Whether your background is in agency recruitment, in-house talent acquisition, or a blend of both — if you're passionate about finding great people, we'd love to hear from you. This is a 100% remote opportunity for candidates based in the United Kingdom. While there is no requirement to work from an office, team members are always welcome to visit our Bristol office for in-person collaboration, internal events, holiday parties, and other opportunities to connect with colleagues. Please note: This is a fixed-term contract position (13 months). The benefits package for this role differs from those offered to permanent employees and is outlined below. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries an

Senior Relocation Specialist - US Immigration Company: The Boeing Company Boeing’s Global Mobility Services organization is currently seeking Senior Relocation Specialists to join our International Relocation team in Hazelwood, MO ; Mesa, AZ ; Plano, TX or Seattle, WA . These roles will support our U.S. immigration and global relocation programs, ensuring compliance, operational efficiency, and a superior employee experience. These selected candidates will also manage immigration processes related to employee relocations and assignments while partnering closely with HR, Talent Acquisition, Legal, Payroll, and third-party suppliers to manage immigration and relocation processes end to end. This is a high-impact role that requires speed, clarity, timeliness and accuracy to drive compliance and deliver critical support for immigration and mobility services. The successful candidates will serve as a trusted immigration subject matter expert (SME), navigating an evolving U.S. immigration landscape while designing the systems and policies that enable Boeing to build a global talent pipeline while delivering a seamless employee experience. Position Responsibilities: Serve as SME for U.S. immigration programs while providing guidance on visa, work authorization, and immigration compliance matters Manage immigration and relocation cases from initiation through completion. Manage the end-to-end U.S. immigration lifecycle, from offer and pre-hire assessment through visa processing, extensions, renewals, permanent residency, and other applicable immigration matters, including H-1B, O-1, J-1, TN, E-3, L-1, F-1 OPT/STEM, PERM, and LCAs Partner with Talent Acquisition, Human Resources, hi

Customer Quality & RMA Engineer Job Description Company Overview Infinitum Electric is a technology company pioneering the next generation of axial flux electric motors — lighter, more efficient, and more sustainable than conventional motor designs. Our motors are deployed in mission-critical applications for leading customers including hyperscale data center operators and industrial OEMs. As we scale rapidly in revenue, our Quality function is the backbone of customer trust and product integrity. Position Summary The Customer Quality & RMA Engineer serves as the primary technical interface between Infinitum and its customers on all quality-related matters — including field complaints, warranty returns, RMA processing, corrective action management, and customer-facing quality reporting. This role owns the complete RMA lifecycle from customer notification through root cause resolution and verified closure, and is responsible for ensuring that every customer quality event is investigated with rigor, communicated with transparency, and resolved permanently. Key Responsibilities RMA Management & Field Complaint Resolution Own the end-to-end RMA process — from initial customer notification through receipt, inspection, root cause analysis, corrective action, and verified closure Triage and prioritize incoming field complaints and warranty returns based on customer impact, failure mode severity, and strategic account importance Conduct or coordinate physical inspection and failure analysis of returned motors and assemblies Maintain accurate, real-time RMA tracking data including cycle time, failure mode distribution, and cohort maturity trends Communicate RMA status, findings, and corrective actions to customers in a professional, timely, and technically credible manner Drive RMA rate reduction through systemic root cause analysis and closed-loop corrective action — targeting the structural elimination of recurring failure modes Customer Quality Interfac

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a US Expansion TIQ Program Manager , you will own key projects within the US Expansion Tool Install and Qual (TIQ) Program for our new US based High-Volume Manufacturing (HVM) sites. Your areas of ownership will include multiple of the following: Fab Support (FS) and Main Tool Auxiliary (MTA) enablement. Root Cause Analysis, Corrective and Preventative Actions, and Schedule execution; enable systems and processes to drive delays to zero (D2Z). Resource Leveling, Modeling, and Validation. Support TIQ Change Control Board (CCB): Management of a high-volume of change requests, mitigate cost and schedule impacts. Risk-Build and Disruptive change avoidance and management. Process Qualification for Tool Releases to enable capacity scale and speed. Construction, Facilities, and Layout engagement. Tool Install SPMO champion support for multiple Fab Process Areas. The ideal candidate must be willing to work as a TIQ Program Manager on site in Boise, Idaho to initially support the ID1/ID2 Fab Startup for approximately 18 months before permanently transitioning to the New York SPMO organization at the Clay, New York US Expansion HVM Site. Responsibilities: Own assigned projects and programs, drive execution to plan, and enable successful outcomes. TIQ business process execution, project tracking that includes driving Performance-to-Plan (P2P), and reporting Key Performance Indicator (KPI) metric