Principal Staff Process Integration Engineer Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Job Overview: We are looking for a Senior Engineer to join the FGA DevEx team and help evolve our end to end developer experience across both OSS and SaaS. This team owns the SDKs in Go, JavaScript, .NET, Python, Java and other languages, along with CLI workflows, IDE integrations, GitHub automation, developer documentation, and release strategy. All development is done in the open as open source, and we actively welcome and review community contributions. Our guiding principle is One developer experience, many deployment models. As a Senior Engineer, you will take ownership of significant portions of the SDK and tooling ecosystem, ensure high quality implementations across languages, and contribute to a consistent and reliable developer experience. Responsibilities: Maintain and enhance existing SDKs for FGA in Go, JavaScript, .NET, Python, and Java, leveraging our SDK generator framework. Customize and refine SDK templates and wrappers to ensure consistency across languages and support configuration overrides such as store ID, authorization model ID, headers, and parallelization limits. Implement and improve core SDK features including client credentials authentication flows, robust error mapping, retry logic with jitter, and rate limiting safeguards. Implement advanced capabilities such as BatchCheck, ListRelations, and non transactional write operations with appropriate parallelization and performance considerations. Contribute to the SDK generator tool

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team When a Fortune 500 C-suite brings in Decagon, they are not buying a support tool. They are buying a transformation of how their customers experience their brand, end to end. Agent Product Managers are the people they trust to make that transformation real. Your counterpart is the C-suite, and what they are asking you to transform is their entire customer experience. You define the roadmap, the frameworks, and the decision-making models that make a top-down transformation feel safe to bet on. You hold that relationship from the first pre-sales conversation through the life of the account. The work compounds in a way most roles don't. Every flagship deployment you lead feeds directly into our playbooks and raises the quality of every build that follows. Hard-won lessons on your accounts become leverage across the whole company, and the IP you create outlives any single agent. These are the largest, most complex enterprises in the market. The ones that require deep customization, real j

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Decagon’s Talent team partners directly with company leadership to shape org design, define what success looks like, and hire the people who will shape our future. We’re Gen AI-native and constantly pushing the boundaries of how Talent teams operate - moving fast, solving hard problems, and playing a critical role in building a world-class organization. About the Role Decagon is growing quickly and we’re looking for a Technical Sourcer to help us find and engage exceptional technical talent. You’ll work closely with our Recruiters and Engineering leaders to identify the people we want at Decagon and figure out how to get them excited about what we’re building. You’ll own top-of-funnel across some of our highest-priority technical searches, from mapping talent markets and identifying great candidates to crafting outreach and building relationships. We care more about raw ability, drive, and potential than whether you’ve followed a traditional recruiting career path. This could be a gr

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Security Engineering team at Decagon protects the platform that powers the most advanced conversational AI agents for enterprise customers across voice, chat, email, and SMS. We build the security foundations that enable Decagon's AI agents to handle sensitive customer data with complete trust while defending against sophisticated, AI-enabled threats at massive scale. This role sits at the intersection of Security and Infrastructure. Like the rest of our Infrastructure org, we believe the best security comes from paved paths, strong SLAs, and high-quality systems that other engineers can rely on by default. Our mission is to secure magical support experiences, ensuring that AI agents and human agents can collaborate safely to help users resolve their issues while maintaining the highest standards of security and privacy. About the Role We're hiring our founding Platform Engineer, Security to design, build, and operate the security infrastructure that powers Decagon's AI platform.

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Security Engineering team at Decagon protects the platform that powers the most advanced conversational AI agents for enterprise customers across voice, chat, email and SMS. We build the security foundations that enable Decagon's AI agents to handle sensitive customer data with trust while defending against sophisticated, AI-enabled threats at massive scale. Our mission is to provide magical support experiences — ensuring that AI agents and human agents can collaborate safely to help users resolve their issues while maintaining the highest standards of security and privacy. About the Role Lead the application security strategy and implementation for Decagon AI's conversational platform that serves enterprise customers at scale. You'll partner with engineering teams to build security directly into our AI-powered applications, ensuring protection against application-layer threats while maintaining the performance and reliability our customers expect. This role offers the opportunit

DESCRIPTION DU POSTE FONCTION : COORDINATEUR DE COMPTES-CLIENTS, COORDONNATRICE DE COMPTES-CLIENTS ÉQUIPE : RESPONSABLE DES COMPTES APERÇU DE L’ENTREPRISE Salt XC est une agence animée par la philosophie du commerce expérientiel. Notre cadre unique, Experiential CommerceMC, nous permet de concevoir de meilleures expériences pour les consommateurs qui attirent l’attention et incitent à l’action. Nous adoptons une approche intégrée qui relie les expériences en ligne et hors ligne de vos consommateurs par le biais de données, de médias et de moments mémorables qui stimulent les transactions de la marque. APERÇU Le coordonnateur de comptes est un membre de l’équipe qui collabore et s’engage à soutenir l’équipe et le client selon les besoins. Il travaille directement avec l’équipe des comptes pour comprendre comment et quand il peut apporter son soutien et mettre en place un plan pour le faire. Un coordinateur de comptes-clients efficace est proactif, positif et enthousiasmé par les offres de l’entreprise et la façon dont elles créent de la valeur pour les clients. Vous êtes un communicateur habile, tant à l’oral qu’à l’écrit, et vous avez d’excellentes compétences en matière de présentation, de service à la clientèle, de gestion du temps et d’informatique. RESPONSABILITÉS PRINCIPALES Relations avec les clients Accomplir les tâches pour le compte de votre client en ligne, hors ligne et partout entre les deux, le cas échéant. L’accomplissement des tâches peut nécessiter un travail sur le terrain, en ligne ou au bureau, et variera en fonction des programmes. Communiquer avec les clients selon les nécessités, pour comprendre leurs besoins et transmettre ces informations à votre gestionnaire ou à votre équipe, et agir en conséquence. Maintenir une connaissance actualisée des produits et services des clients. Déterminer les tendances du secteur

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Finance Support Specialist As a Finance Support Specialist you will be an expert on Adyen’s finance and treasury platform. You will be part of an international team providing support to the financial teams of our merchants all over the globe to facilitate their operations and ability to grow. Ultimately your team will be responsible for helping our merchants in using our financial products at full magnitude and advising our product teams on how to best address development resources. Your team is extremely merchant-focused, highly motivated and thrives on shared success. With Adyen being a 24/7 business we operate throughout time zones using a follow the sun principle. The extensive knowledge of all the banking processes behind payments is the most valuable aspect both to our merchants and our internal teams. To find out what a day in the life of a Finance Support Specialist looks like, please see: https://www.linkedin.com/pulse/working-finance-support-adyen-wouter-lont/. What you’ll do Be the first point of contact for our merchants and commercial teams for financial-related issues. This means reactive/proactive communication Educate and advise our merchants’ financial teams on how to best gain value from our platform, products and features Receive and analyse merchant pain points and work closely with Adyen’s Finance Product and De

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The growth team is a 0 to 1, high-leverage team within the Founders’ Office bridging sales, marketing, business operations, and engineering. We apply technical frameworks and tooling to inflect revenue growth at Decagon - from building internal product and AI tooling, to leveraging data and analytical rigor to inform prioritization decisions, and everything in between. Our team’s remit is to accelerate deal flow by identifying the most bottlenecked portions of our end-to-end customer lifecycle and fixing those. About the Role You will own projects from identifying the pain point and first prototype through production operation and retrospectives on effectiveness. You’ll help architect the shared platforms and workflows that power our end-to-end sales and delivery pipelines and shape the norms of a growth engineering function at a pivotal moment in Decagon’s growth. Your work will be instrumental in ensuring Decagon is able to continue to scale rapidly and successfully in a large, com

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Over the past few years, development of LLMs has evolved at a rapid pace. It’s not enough for our customers to just “set it and forget it” when it comes to AI software. Truly successful AI Agents require hands-on execution, rigorous iteration, and deep technical delivery to reach enterprise-grade performance. We’re creating an Agent Deployment Engineering Org : a specialized technical delivery team responsible for end-to-end execution of AI agent builds. Agent Deployment Engineers own the hands-on work required to deliver best-in-class agents—writing and configuring key components, validating integrations, and ensuring agents perform reliably at scale. This team brings greater specialization and focus to build quality. Agent Deployment Engineers are technical and customer-facing: you’ll interface with senior technical stakeholders on the customer side while also going deep on agent configuration and build execution. About the Role As an Agent Deployment Engineer, you will be responsi

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Pourquoi Deliveroo ? Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent. Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre! Descriptif du poste : En tant que Business Development Manager basé(e) à Paris, vous jouerez un rôle essentiel dans l’expansion de Deliveroo en France. Rattaché(e) au Sales Manager, vous rejoindrez une équipe ambitieuse et déterminée à accélérer notre croissance. Vos principales responsabilités seront: Prospecter et développer les relations commerciales avec de futurs partenaires restaurateurs au téléphone et sur le terrain Maintenir un niveau d’activité quotidien constant en matière de prospection (cold-calling). Présenter les services de l'entreprise de manière claire, convaincante et professionnelle en s’appuyant sur le script de vente interne de l’entreprise. Gérer les négociations commerciales et réussir à closer rapidement. Atteindre les objectifs de vente mensuels de l'entreprise et maintenir à jour votre lead-list / CRM pour faciliter nos actions de suivi. Assurer un suivi auprès de nos partenaires pour garantir leur satisfaction et leur performance sur Deliveroo après leur mise en ligne. Réaliser un reporting régu

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Pourquoi Deliveroo ? Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent. Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre! En tant qu'Account Manager , vous serez responsable du succès de votre portefeuille de comptes , afin d’assurer une expérience magique à nos utilisateurs, tout en construisant un socle solide et durable pour notre application. MISSIONS : Votre objectif sera de créer un partenariat privilégié, durable en apportant votre expertise marketplace, foodtech et account management. Vous aurez comme missions principales la gestion et l’optimisation de la croissance et la profitabilité d’un portefeuille de partenaires et le respect des objectifs fixés (opérationnels et commerciaux, ventes de services) Vous développerez des joint business plans avec les principaux acteurs de votre portefeuille en vous appuyant sur des routines (price, range, roll out, ops, tech review) pour faire croître le partenariat des comptes de votre équipe. Vous serez en charge du déploiement et de l’expansion de votre portefeuille ainsi que des différentes campagnes Marketing que vous devrez négocier dans le cadre du “joint business plan”. Analyse quotidienne

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Pourquoi Deliveroo ? Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent. Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre! Descriptif du poste : En tant que Business Development Manager basé(e) à Montpellier , vous jouerez un rôle essentiel dans l’expansion de Deliveroo en France. Rattaché(e) au Regional Sales Manager, vous rejoindrez une équipe ambitieuse et déterminée à accélérer notre croissance. Vous serez responsable du développement commercial d'un portefeuille de villes situées principalement dans les Bouches-du-Rhône, le Var et le Vaucluse (notamment Marseille, La Ciotat, Toulon et Avignon ), avec une présence régulière sur le terrain afin d'accompagner la croissance de Deliveroo sur votre secteur. Vos principales responsabilités seront : Prospecter et signer de nouveaux restaurateurs partenaires (téléphone & terrain). Développer un portefeuille de restaurateurs sur plusieurs villes de votre secteur, principalement dans les Bouches-du-Rhône, le Var et le Vaucluse. Générer un volume d’appels quotidiens pour alimenter votre pipeline commercial. Être présent(e) sur le terrain afin de rencontrer les restaurateurs de votre secteur. Prés

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team When a Fortune 500 C-suite brings in Decagon, they are not buying a support tool. They are buying a transformation of how their customers experience their brand, end to end. Agent Product Managers are the people they trust to make that transformation real. Your counterpart is the C-suite, and what they are asking you to transform is their entire customer experience. You define the roadmap, the frameworks, and the decision-making models that make a top-down transformation feel safe to bet on. You hold that relationship from the first pre-sales conversation through the life of the account. The work compounds in a way most roles don't. Every flagship deployment you lead feeds directly into our playbooks and raises the quality of every build that follows. Hard-won lessons on your accounts become leverage across the whole company, and the IP you create outlives any single agent. These are the largest, most complex enterprises in the market. The ones that require deep customization, real j

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is seeking a Solutions Architect – Voice, a technical hire who will define how enterprises deploy Decagon's AI agents into live voice and contact center environments. This role sits at the intersection of pre-sales engineering, telephony architecture, and enterprise contact center strategy. You will act as a trusted advisor to enterprise prospects and customers, guiding them through complex, ambiguous voice deployment conversations—from SIP trunking and call routing to media handling and real-time transcription—ensuring Decagon integrates seamlessly into their existing contact center platforms while meeting latency, reliability, and compliance requirements. As an early hire in this function, you will define best practices for voice deployment solutioning, partner cross-functionally with Sales, Product, and Engineering, and set the standard for how Decagon engages with enterprises running mission-critical contact center operations. You will establish technical credibility with

Role Mission Own, lead, and scale Discovery & Framing at Defense Unicorns—help customers identify and clearly define the mission problems that matter, quantify their impact, establish what success looks like, and create the clarity needed to determine the right path forward. The Head of Discovery & Framing will lead the highest-priority customer engagements, establish the D&F methodology and quality standard, and build the team required to deliver the discipline at scale. The Role Defense Unicorns is creating a dedicated Discovery & Framing function to improve how we understand customer problems before moving into solution design. This is a senior, hands-on strategy role for someone who knows how to walk into an ambiguous customer situation, ask the questions others miss, separate symptoms from root causes, and turn a complex discussion into a clear and measurable mission problem. Trust is built by knowing the customer's mission intimately—its language, operating tempo, constraints, failure modes, stakeholder pressures, and consequences of getting it wrong. The Head of D&F must be equally comfortable facilitating a working session with senior customer leaders, interviewing operators and technical stakeholders, analyzing what was learned, and producing a concise executive-quality output afterward. This is not a traditional sales role, product presentation role, or technical discovery role. Operating principle: Help the customer define and measure the right problem before asking them to choose a solution. What You Will Own Lead Discovery & Framing Engagements Prepare for and personally facilitate high-value D&F engagements with customer executives, mission leaders, operators, technical stakeholders, acquisition leaders, and other key participants. Lead the most strategic, complex, or ambiguous engagements while developing additional D&F practitioners to handle increasing volume. Build the Discovery & Framing Function Establish the D