We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Performs claim documentation review, verifies policy coverage, assesses claim validity, communicates with healthcare providers and policyholders, and ensures accurate and timely claims processing. Contributes to the efficient and accurate handling of medical claims for reimbursement through knowledge of medical coding and billing practices and effective communication skills. What you will do Handles and processes Benefits claims submitted by healthcare providers, ensuring accuracy, efficiency, and strict adherence to policies and guidelines. Determines the eligibility and coverage of benefits for each claim based on the patient's insurance plan and policy guidelines and scope. Assesses claims for accuracy and compliance with coding guidelines, medical necessity, and documentation requirements. Documents claim information in the company system, assigning appropriate codes, modifiers, and other necessary data elements to ensure accurate tracking, reporting, and processing of claims. Conducts reviews and investigations of claims that require additional scrutiny or validation to ensure proper claim resolution. Communicates with healthcare providers, patients, or other stakeholders to resolve any discrepancies or issues related to claims.</sp
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Performs claim documentation review, verifies policy coverage, assesses claim validity, communicates with healthcare providers and policyholders, and ensures accurate and timely claims processing. Contributes to the efficient and accurate handling of medical claims for reimbursement through knowledge of medical coding and billing practices and effective communication skills. What you will do Handles and processes Benefits claims submitted by healthcare providers, ensuring accuracy, efficiency, and strict adherence to policies and guidelines. Determines the eligibility and coverage of benefits for each claim based on the patient's insurance plan and policy guidelines and scope. Assesses claims for accuracy and compliance with coding guidelines, medical necessity, and documentation requirements. Documents claim information in the company system, assigning appropriate codes, modifiers, and other necessary data elements to ensure accurate tracking, reporting, and processing of claims. Conducts reviews and investigations of claims that require additional scrutiny or validation to ensure proper claim resolution. Communicates with healthcare providers, patients, or other stakeholders to resolve any discrepancies or issues related to claims.</sp
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's impact in the US Government (USG) space depends on our ability to navigate the world of government and industrial security efficiently and responsibly. We're looking for an Industrial Security Specialist who will play a crucial role in supporting workflows encompassing physical security, personnel security, and program support. The Industrial Security Specialist will partner with our FSOs and broader Industrial Security Team to plan for the future in support of our Department of Defense (DoD) mission. As an Industrial Security Specialist, you'll be part of our Industrial Security Team, which is responsible for managing our personnel clearance program and our secure facilities and systems. The Industrial Security Team ensures compliance with security policies, regulations, and processes within complex organizations, while also enabling Palantir to get people and resources where they’re needed most. As a member of the team, you'll provide outstanding knowledge and customer service to the Palantirians who depend on you to help them push the business forward. Our Industrial Security Specialists are tenacious, resourceful individuals who challenge conventional approaches to find innovative ways to navigate intricate bureaucracies. You'll flawlessly execute important processes to help us deliver outcomes to our customers faster while maintaining rigorous compliance with our customers' requirements. Core Responsibilities Provide support in the daily execution of compliance across personnel and physical security programs within a USG accredited facility Responsible for mandatory USG reporting as it relates to our personnel, facility, an
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Content Integrity (CI) aspires to provide best-in-class customer service while maintaining and protecting the integrity of Trustpilot’s guidelines and brand, striving towards our mission of becoming a universal symbol of trust. Our Commercial Solutions team sits within our Content Integrity function and is responsible for supporting our internal stakeholders with escalated issues affecting our customers. As the primary "Gatekeeper" and subject matter expert for the German and Italian markets, you will act as the bridge between technical policy and commercial reality. This role is based in our Hamburg office with hybrid working. What you'll be doing: You will act as an internal point of contact and business partner on matters related to Content Integrity and broader Trust. Act as a "firefighter" for the Hamburg and Milan offices, running toward high-stakes customer situations and de-escalating them with authority. Handle high-pressure calls with Enterprise clients who may challenge our guidelines, maintaining extreme resilience and professional composure even in emotionally charged situations. Translate complex "legalese," technical policies, and enforcement decisions into "customer-facing" language that demonstrates the value of platform integrity to internal and external stakeholders. Move beyond reactive moderation by using data to identify patterns, trend lines, and recurring issues within the DACH & IT markets to proactively educate teams. Protect our brand by identifying misuse, educating businesses or users, and taking corrective action when required. Work closely with internal teams, including Trust, Policy & Disputes, Fraud
About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Specialist on the User Operations team you will be a hands-on systems builder responsible for making product launches and frontline feedback more scaleable, measurable and actionable across both internal User Operations and external third-party teams. You’ll be responsible for not only managing the project timelines, but also designing and shipping the workflows, tooling and data systems that connect the voice of the user into actionable improvements for Product and Engineering teams. We’re looking for people who thrive at the intersection of project management, team enablement, and customer advocacy, and enjoy working cross-functionally in a fast-paced, evolving environment. We are also looking for individuals that will not just do the day to day work - but will also be deeply involved in architecting the systems of feedback sharing and collection with our stakeholder groups across Support, Product, and Engineering. Think data systems, not better slide decks. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and own scalable systems for launch readiness, feedback capture, triage, synthesis, and routing. Coordinate product launches across internal User Operations teams and external third party teams to ensure seamless execution and support read
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Human Resources Operations Specialist Location : Chennai, India Department : People Operations Reports to : Sr. Manager HR Operations and Payroll Level: P2 About the Role: We have two exciting opportunities available on our HR Operations team! The HR Operations Specialist plays a key role in supporting core HR processes and programs at Appian, with a primary focus on onboarding, employee data management, and operational support throughout the employee lifecycle. This role helps ensure a seamless employee experience while maintaining accuracy, efficiency, and compliance across HR systems and processes. HR Operations Specialist – North America Support This position will be based in Chennai, India and will primarily support HR Operations across North America, with opportunities to provide support to other regions as needed. This role requires flexibility to support global operations across multiple time zones. The primary working schedule will be 12:00 PM–4:00 PM and 6:00 PM–10:00 PM IST. HR Operations Specialist – EMEA Support This position will also be based in Chennai, India and will primarily support HR Operations across EMEA, while providing support to other regions as needed. This role requires flexibility to collaborate with teams across multiple countries and time zones. Key Responsibilities: Support the onboarding process for new hires ensuring a seamless and positive employee experience. Complete Form I-9 processing, verify supporting documentation, and monitor compliance with federal I-9
About Catch Creation Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform. From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth. At Catch Creation, we believe great ideas can come from anywhere—and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life. Core Responsibilities: 1. Inventory Management & Replenishment Monitor and manage inventory levels across all fulfillment locations. Forecast inventory requirements based on sales trends, lead times, seasonality, and inbound shipment schedules. Create and maintain replenishment plans to prevent stockouts and excess inventory. Coordinate inbound and outbound shipments to maintain optimal stock levels. 2. SKU Availability & Sales Channel Control Ensure out-of-stock SKUs are promptly deactivated across all sales channels to prevent overselling. Coordinate with Management, Marketing, and Development teams to manage product activation/deactivation. Reactivate SKUs immediately upon confirmed stock replenishment. Validate system inventory feeds to ensure accurate stock availability is reflected online. 3. Systems Reconciliation & Inventory Accuracy Reconcile inventory counts across OMS, WMS, ERP, and third-party sales platforms. Investigate and resolve discrepancies between internal systems and 3PL warehouses. Partner with 3PL providers to validate stock adjustments, damages, returns, and transfer variances. Maintain accu
The Clnt Onbrd Intmd Assoc Analyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: Responsible for a wide range of duties from account opening to account maintenance, to internal partner support with extensive client interface. Responsible for ensuring a smooth process in handling all of the aspects of on-boarding a client. Liaise with clients and internal teams in to ensure that time to market is minimized and that transparency can be provided around processes. Responsible for identifying opportunities to centralize and optimize processes to improve client satisfaction and the overall group performance. Support and monitor the timely and accurate execution of client and internal requests to the group. Provides additional support through the population of account opening, market opening and tax documentation, ensuring all documents are collected, verified and stored, and provide status back to the client. Perform client documentation searches across internal and external sites and compile client profiles. Interacts with client regarding the latest status and current on-boarding actions. Partner with internal teams to ensure regulatory reviews on all clients
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Essential Functions • Utilize Salesforce, NetSuite, and internal applications to: o Process orders and issue license keys in an accurate and timely manner. o Provide customer quotes, invoices, and other related information. • Responsible for resolving customer issues and mitigating potential attrition during the contract term. • Provide customers a personalized level of service that reinforces the value of Perforce. • Ability to leverage CRM system for daily needs such as pulling reports, identifying gaps and recommending process improvements. • Communicate to management on significant ‘At Risk’ or ‘Closed Lost’ renewals of high dollar value. • Maintain customer information and ensure data integrity within internal systems. • Support the supplier setup process, including execution of supplier due diligence forms and other necessary documents as required by the customer. • Other related duties, as assigned. Required Education, Skills, and Experience • Fluent in English Language. • Bachelor’s Degree, pref
Our Global payroll department is looking for an experienced self-motivated system savvy Sr. Payroll Analyst to join our team. Reporting to the Payroll Manager, the Sr. Analyst will work closely with the Accounting, HR and Benefits teams. The Sr. Payroll Analyst will be responsible for the coordination of all payroll cycles and payroll associated tasks, drive to evaluate and improve processes, and work collaboratively across multiple functions to improve the customer experience. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Essential Job Functions and Accountabilities: Perform a variety of payroll functions in preparation, distribution, and reporting of payroll. Ensuring compliance with all applicable regulations. Ensure the accurate and timely end to end processing of payroll across multiple countries Audit payroll data to ensure accurate processing of wages, garnishments, tax withholdings and deductions. Provide prompt, friendly, and efficient customer service to employees who have questions regarding their pay, deductions, or the payroll process. Assist with all payroll related audits & SOX compliance by adhering to internal control requirements, maintaining updated documentation for all payroll related processes and providing recommendations as appropriate. Process and complete all year-end activities for EMEA countries ensuring compliance with regard to filing reports, remittances and returns with appropriate tax authorities. Participate in special projects as assigned, such as documenting workflows, improving processes and procedures, and periodic updates to payroll. Participate in system upgrades and perform user testing for all payroll related enhancements. Support the Payroll and Equity teams with the processing/recording of equity transactions (RSU vestings, NQSO exercises, etc.) to enable timely reporting and tax deposits. Document payroll processes and procedure
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As a Customer Experience Specialist, you are a dedicated professional with extensive customer service and technical support experience. Your expertise is mostly in diagnosing issues, reporting bugs and incidents, providing practical solutions, and enhancing user satisfaction. With a keen eye for detail and a commitment to excellence, you have a proven track record of successfully managing complex customer support cases, resolving critical moments , and developing innovative solutions that improve service delivery. You have a unique ability to adapt your technical knowledge to assist our frontline support with a variety of situations, diagnose their problems, and ensure they receive timely and accurate solutions. You have the drive to continually identify and provide critical feedback to our internal teams to improve our product offerings and functions . You are excellent at communicating complex information about our product and processes understandably and patiently, which will be vital to building strong relationships with our internal customers and team members. Your Success Profile What You Will Work On Serve as a primary poi
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As a Customer Experience Specialist, you are a dedicated professional with extensive customer service and technical support experience. Your expertise is mostly in diagnosing issues, reporting bugs and incidents, providing practical solutions, and enhancing user satisfaction, including within international payroll, benefits, and EOR contexts. With a keen eye for detail and a commitment to excellence, you have a proven track record of successfully managing complex customer support cases, resolving critical moments, and developing innovative solutions that improve service delivery. You have a unique ability to adapt your technical knowledge to assist our frontline support with a variety of situations, including navigating global customer scenarios, diagnosing their problems, and ensuring they receive timely and accurate solutions. You have the drive to continually identify and provide critical feedback to our internal teams to improve our product offerings and functions, including those supporting international expansion. You are excellent at communicating complex information about our product, processes, and international requirem
Specialist - Customer Care - Collections Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Responsibilities: Analyze collection data to identify trends and develop strategies that
Responsible for supporting and executing the full cycle of accounts receivable processes for the U.S. and Canada operating units. This role ensures timely and accurate payment application and maintains complete financial records to support customer account balances, aging reports, and audit requests. This position requires strong accounts receivable knowledge, sound analytical skills, a high level of accuracy, and a customer-focused approach to resolving payment discrepancies and supporting business needs. Essential Functions and Key Responsibilities: Apply incoming payments daily to ensure receivables are accurately reflected in customer accounts and AR aging. Review and resolve Cash App Connect match exceptions in partnership with the AR team. Investigate payment variances, short payments, unapplied cash, deductions, and other discrepancies in a timely and accurate manner. Maintain remittances, payment application history, and supporting documentation for audit, reconciliation, and research purposes. Analyze AR data to identify discrepancies, trends, and opportunities for timely resolution. Support month-end close activities to help ensure accurate and timely financial reporting. Provide information and backup documentation to Finance and Accounting partners in support of reconciliations and reporting needs. Partner with Collections and Customer Service teams to provide timely, well-rounded support to customers. Process and monitor credits, deductions, and chargebacks for strategic accounts as assigned. Perform other related duties and assignments as required. Knowledge and Skills Requirements: Strong attention to detail with a high level of accuracy in processing transactions and reconciling accounts. Ab
About Appier Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of "Making AI Easy by Making Software Intelligent," Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com . Key Responsibilities User Support & Troubleshooting: Provide high-quality, face-to-face and remote technical support for hardware, software, operating systems (Windows & macOS), and mobile devices. Onboarding & Offboarding: Set up, image, and deploy workstations for new hires. Securely reclaim and wipe assets from departing employees. Infrastructure & "Smart Hands" Support: Maintain local server rooms and network closets. Act as the local eyes and hands for remote Network and Systems administration teams to troubleshoot switches, routers, firewalls, and patch panels. Conference Room & AV Management: Maintain and troubleshoot workplace collaboration technology, including Zoom Rooms, projectors, and audio equipment. Inventory & Asset Management: Maintain an accurate, up-to-date inventory of all local IT assets (laptops, monitors, peripherals, and licenses) and manage the local e-waste disposal process. Ticket Management: Document, track, and resolve incoming requests within our IT Service Management (ITSM) tool ([e.g., Jira / ServiceNow]) ensuring adherence to established SLAs. Vendor Coordination: Coordinate with local ISPs, hardware vendors, and building management for internet outages, warranty repairs, or facility-related IT needs. About you Minimum qualifications Experience: 3+ years of experience in a desktop support, helpdesk, or technical f
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