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Senior Customer Success Representative Jobs

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Explore current senior customer success representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

BC
2mo ago

Bracebridge Capital, LLC is a leading alternative asset manager with approximately $12 billion of net assets under management. The firm pursues investment strategies primarily within the global fixed income markets with the objectives of capital preservation and absolute return without significant correlation to equity, interest rate and foreign exchange markets. Established in 1994, Bracebridge manages private investment funds that serve endowments, foundations, pension funds and other institutional and high-net-worth investors. Approximately 170 employees operate from our office located in Boston’s historic Back Bay. The entrepreneurial and collaborative culture at Bracebridge rewards and supports motivated, dedicated, enthusiastic and intellectually curious individuals. We believe our firm’s greatest asset is the people who work here. The Senior Derivatives Operations Specialist resides within our Back Office Operations group. This is a great opportunity to work with a dynamic group of people while learning about the operational aspects of our firm. Primary Responsibilities: Manage, prepare, and review the firm’s reconciliation process on a daily basis for all derivative securities. Reconcile and process principal and interest payments for all derivative securities. Communicate derivative discrepancies with external parties (counterparties, banks, administrators, etc.) as well as internal departments in order to resolve breaks. Project, prepare and analyze daily derivative margin calls. Work with colleagues internally as well as the firm’s external counterparties. Gain a working knowledge of the firm’s general trading strategy, operations, and common cash flows. Assist in reviewing monthly shareholder statements. Other operational, recordkeeping, and data processing assignments as determined. Qualifications: B.A. degree in Finance, Accounting, or a related field. 3 to 5 years of relevant operational work experience including fund accounting, reconcili

Excelaccountingfinance
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Zoox
📍 Foster City• Full-time• $170K – $234K/yr
2mo ago

Zoox is looking for a manufacturing test engineer to be responsible for manufacturing testing of our sensors and ECUs used in our autonomous vehicle. In this role, you will be developing automated tests for critical components, including but not limited to lidars, cameras, radars, telematics, HV modules, sensor pod accessories, etc. You will work cross-functionally with our electrical engineering and software teams to develop and test new products and technologies. We are looking for an engineer who is curious, enthusiastic, and not afraid to embrace new technologies! The ability to work independently as well as organize work around schedules and critical deadlines is a definite plus. In this role, you will: Build, release & support test solutions for use on the manufacturing lines at Zoox and at contract manufacturing partners Develop testing scripts to verify functionality, control test instruments, capture test parameters, and analyze results for continuous improvement Implement adequate test coverage across all phases of manufacturing (PCBA, module, system, vehicle) through collaboration with other teams Release updated test programs for new generations of hardware and software Establish best practices and drive continuous improvement on test deployment, runtime, and yield Qualifications BS in electrical engineering, computer engineering, computer science, physics, or equivalent technical degree 8+ years of industry experience or equivalent Strong knowledge of Python and shell (bash) scripting Strong knowledge of testing and troubleshooting complex electronic assemblies in a manufacturing environment Experience in developing automated manufacturing tests on Linux. Ability to debug failures using commands in the terminal Strong verbal and written communication sk

pythonlinux
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Sofi
📍 San Francisco• Full-time
2mo ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Data Science team is seeking a Senior Manager who will help support growth in our SIPS businesses by improving SoFi’s ability to execute with data. This is an exciting role for someone to leverage their Analytical, Engineering, and Management skills to lead a team of Data Scientists with high visibility and impact. You will serve as a data leader, balancing urgent requests and delivering high quality projects to key stakeholders, through a clear and repeatable data informed approach. You will create a culture of strong technical ownership, deliver impact with prioritization, support the growth of individual contributors, and hold the team accountable with high standards. You are expected to work cross-functionally, including: engineering, product managers, lifecycle marketing, data science, design, operations, finance, risk, legal, compliance, and executive teams to set business objectives, define product strategy, prioritize features, and execute on them. What you’ll do: Manage a team of Data Scientists supporting SoFi’s Checking and Savings, Invest, Credit Card, Protect, and Lantern businesses Collaborate with senior leaders and other stakeholders to identify and prioritize Data Science initiatives Set high standards for quality and on-time delivery. Recruit, grow, and reta

pythonsqlrest
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Snowflake
📍 Menlo Park• Full-time• $165K – $216.3K/yr
2mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of the AI Data Cloud. Join the Snowflake team. Do you want to own one of the most consequential narratives in enterprise data? As AI forces organizations to rethink their architectures, the ability to act on governed data from any engine, any cloud, any format is becoming a foundational requirement. We're looking for a technically fluent, driven PMM to lead Snowflake's Interoperable Lakehouse story across the Apache Iceberg™ and Apache Polaris™ ecosystems, turning a fast-moving technical landscape into sharp positioning that wins in the market. This is a hybrid role requiring 3 days per week in Snowflake’s Menlo Park, CA, OR Bellevue, WA office. WHAT YOU'LL DO: Build and execute a go-to-market strategy and innovative programs that position the Snowflake platform as the leading Lakehouse, with interoperability at the core of our offerings. Create crisp and compelling messaging, content, sales enablement, and more to be used by Snowflake marketing and sales teams, as well as partner teams Drive Snowflake's go-to-market narrative across the Apache Iceberg™ and Polaris™ open source ecosystems alongside our community team, including developer and community audiences Collaborate cross-functionally with other PMM teams, demand generation, content marketing, sales,

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Lyft
📍 Toronto• Full-time• From C$136K/yr
2mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for software engineers from a scope of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. The Applied AI team is looking for a Backend Engineer to join the AI Entries team. You will build the foundational infrastructure that connects Lyft to emerging AI ecosystems and devices and architect the APIs and orchestration layers that allow third-party agents and multimodal interfaces to interact with Lyft. By building these robust integration, you will help make Lyft available where our riders are. Responsibilities: Establish engineering best practices and patterns; help uplift the team's craft and drive a culture of engineering excellence Drive high-impact projects and innovate new solutions to deliver the best user experience Produce and drive scalable system design for large, complex features — from idea through execution and launch Mentor engineers on the team, providing technical guidance and supporting their growth Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and share knowledge across the team Participate in the team's on-call rotation; identify, triage, debug, and resolve issues across our applications and platforms Have the ability to explain the various trade offs made in decisions Manage project priorities, deadlines, and deliverables. Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or equivalent practical experience. 5+ years of software engineering/production

pythonpostgresqlaws
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Wellhub
📍 Netherlands• Full-time
2mo ago

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Partner Sales Senior Manager to join our Partnerships team in Amsterdam ! Wellhub is officially expanding into the Benelux region, and you will join a high-impact team at the forefront of this new venture! As the first Partner Sales & Success Senior Manager in the region, you will play a key role in building our presence from the ground up—managing both the acquisition and retention of the wellness providers that will power our network. This is a rare opportunity to take on real leadership ownership from day one, introduce a global brand to new markets, and directly shape our long-term success in Belgium, the Netherlands, and Luxembourg. This is a hybrid role, requiring a minimum of two days per week in our Amsterdam office. YOUR IMPACT Reporting to the Head of Partnerships, you will be responsible for the “Longtail” Partner Sales and Success strategy, managing a diverse network of gyms and studios that will power the wellbeing of our corporate users. You will: Define and optimize the Benelux sales and success playbooks, ensuring a smooth transition from partner acquisition to long-term engagement. Implement localized onbo

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Join forces with us on our mission to build a better IT industry. We are currently looking for a highly skilled Senior Frontend Engineer to our team in Stockholm or Malmö, Sweden. Please note that applicants must live in Sweden and hold a valid work permit at the time of application to be considered for this role Responsibilities: Develop and maintain modular, reusable React components to deliver rich and responsive user interfaces across UniFi systems and applications Collaborate with designers and product managers to continuously enhance UI/UX, proposing improvements to existing interfaces and shaping new user flows Write and maintain comprehensive test cases to ensure code quality, reliability, and maintainability Contribute to frontend architectural decisions and participate in design/code reviews to uphold best practices Build scalable front-end visualization components for displaying device relationships, floorplans, and system topologies Build and maintain reusable AI skills, agent definitions, and their specs so AI-assisted workflows stay accurate over time Critically review and verify AI-generated code for correctness, rather than accepting it as-is Requirements: 5+ years of professional experience working with JavaScript, React and TypeScript Strong understanding of programming principles, design patterns, and modern we

javascripttypescriptreact
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We're looking for a Senior Business Development Representative to join us in a high-impact commercial role at the forefront of Voice AI. You’ll play a critical part in driving pipeline growth across enterprise and mid-market accounts, working with a genuinely differentiated API product used by technical buyers globally. You’ll operate in a fast-scaling environment, partnering closely with account executives and engaging with senior stakeholders. This role is ideal for someone who combines strong sales instincts with a structured, data-driven approach and is motivated to grow within one of the most exciting and rapidly evolving areas of the tech industry. What you’ll be doing: Building and managing pipeline across a defined territory Identifying and targeting enterprise and mid-market accounts Conducting outbound prospecting using multi-channel approaches (email, phone, LinkedIn) Qualifying inbound and outbound leads to create high-quality opportunities Partnering closely with Account Executives to progress and convert opportunities Tailoring messaging to both technical and commercial stakeholders Using tools like Salesforce, sequencing platforms, and LinkedIn Sales Navigator to manage activity and performance Leveraging AI tools to research accounts and personalise outreach Who we are looking for: Demonstrated success hitting or exceeding targets, with clear evidence of performance and impact Brings a methodical, organised approach to territory management and pipeline building Able to confidently engage both technical buyers (e.g. CTOs) and business leaders with tailored messaging Comfortable selling complex or intangible products such as APIs, platforms, or developer tools Ambitious, coachable, and motivated to develop into more senior commercial roles as the company scales We encourage you to apply even if you do not feel you match all of the requirements exactly. The list of requirements is intended to show the kinds of experience and qualities we’re looking for,

machine learningaisalesforce
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We're looking for a Senior Business Development Representative to join us in a high-impact commercial role at the forefront of Voice AI. You’ll play a critical part in driving pipeline growth across enterprise and mid-market accounts, working with a genuinely differentiated API product used by technical buyers globally. You’ll operate in a fast-scaling environment, partnering closely with account executives and engaging with senior stakeholders. This role is ideal for someone who combines strong sales instincts with a structured, data-driven approach and is motivated to grow within one of the most exciting and rapidly evolving areas of the tech industry. What you’ll be doing: Building and managing pipeline across a defined territory Identifying and targeting enterprise and mid-market accounts Conducting outbound prospecting using multi-channel approaches (email, phone, LinkedIn) Qualifying inbound and outbound leads to create high-quality opportunities Partnering closely with Account Executives to progress and convert opportunities Tailoring messaging to both technical and commercial stakeholders Using tools like Salesforce, sequencing platforms, and LinkedIn Sales Navigator to manage activity and performance Leveraging AI tools to research accounts and personalise outreach Who we are looking for: Demonstrated success hitting or exceeding targets, with clear evidence of performance and impact Brings a methodical, organised approach to territory management and pipeline building Able to confidently engage both technical buyers (e.g. CTOs) and business leaders with tailored messaging Comfortable selling complex or intangible products such as APIs, platforms, or developer tools Ambitious, coachable, and motivated to develop into more senior commercial roles as the company scales We encourage you to apply even if you do not feel you match all of the requirements exactly. The list of requirements is intended to show the kinds of experience and qualities we’re looking for,

machine learningaisalesforce
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P
2mo ago

Senior Data Analyst Prolific Prolific is not just another player in the AI space—we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role As Prolific scales, maintaining a healthy and sustainable participant marketplace will be critical to our ability to meet growing demand for high-quality human data. We are looking for a Senior Data Analyst who can independently drive strategic marketplace analytics and act as an end-to-end partner across product, operations, and leadership. What you’ll bring to the role Senior Analytics Expertise: Advanced SQL and strong Python proficiency (e.g. pandas, experimentation analysis, automation), with a proven track record of architecting scalable reporting frameworks and data marts in modern BI tools (Metabase, Looker, Tableau, Hex). Demonstrated capability to independently own ambiguous problems end-to-end — from complex raw data to executive-ready strategic insights. Lifecycle Analytics: Experience analysing user acquisition, onboarding, activation, engagement, retention, churn, and behavioural cohorts. Experimentation & Statistics: Experience designing and analysing A/B or operational experiments, with solid grounding in statistical concepts and causal thinking. Product Thinking: Ability to translate participant and marketplace challenges into measurable hypotheses, success metrics, and actionable recommendations. Commercial Acumen: Strong ability to connect operational metrics to revenue, margin, and financial performance — understanding not just what is happening, but why it matters commercially. Strategic Autonomy & Ownership: Exceptional ability to operate with high autonomy in a dynamic environment, independently setting priorities, challenging assumptions, fr

pythonsqlai
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Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold builders and sharp problem-solvers who are wired to deliver great outcomes. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. The DevX team’s mission is to build and operate the core developer infrastructure at Robinhood. Our team owns and scales the systems that thousands of engineers rely on daily, partnering with software developers across the company to make development fast, reliable, and cost-efficient! As a Senior Software Developer, you will focus on building and scaling our developer infrastructure. You will manage and optimize monorepo builds with Bazel and own the remote build execution cluster that powers them, and you will scale CI pipelines to be fast, safe, and reliable across thousands of daily builds. You will also improve the developer onboarding experience and provide remote development environments to accelerate development workflows. In this role, you will ensure developers can code, test, and deploy with minimal friction. This is an incredible opportunity to make a massive difference for the entire engineering organization! This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Manage and

pythonawskubernetes
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O
2mo ago

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Senior Staff Software Engineer to shape technical strategy across multiple teams or a full product area at OneTrust. Senior Staff Engineers are a recognized technical authority whose decisions on architecture and direction extend well beyond their immediate team. Your Mission Strategy & Architecture Define technical direction and architecture for a product area spanning multiple teams. Act independently on significant, unique problems that require evaluating intangible or unprecedented factors. Cross-Functional Influence Partner with Staff and Principal-level peers, and with Product/UX leadership, to align technical roadmap with business strategy. Build formal cross-group networks; serve as a recognized authority beyond your own team. Standards & Quality Establish engineering standards that get adopted org-wide within your domain. Mentorship & Talent Growth Mentor Staff Engineers and contribute to technical leveling and promotion calibration. You Are Someone who acts independently on

javaairecruitment
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ABOUT HEXNODE Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS.Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—unified endpoint management—supporting organizations that rely on secure, reliable device management every minute of every day. ROLE OVERVIEW We are looking for an experienced Recruiter to join our Talent Acquisition team. The ideal candidate will have a proven background in sourcing and hiring top-tier GTM (Go-To-Market)and Marketing talent for fast-growing SaaS or product-led organizations. You will play a key role in building the high-performing business teams that drive Hexnode’s market success. KEY RESPONSIBILITIES Partner directly with leadership and hiring managers to understand Go-To-Market strategies and marketing requirements to build sharp, effective job descriptions. Proactively identify, screen, and engage high-potential passive candidates throughvarious channels, including LinkedIn Recruiter, targeted premium job boards, employee networks, and social channels. Seamlessly manage the complete recruitment lifecycle, focusing predominantly on high-impact GTM, Marketing, and Sales operations roles alongside other corporate functions. Conduct initial behavioral and role-specific core assessments, screening candidates for cultural alignment and skill proficiency before managing interview workflows with internal stakeholders. Cultivate and nurture an active, engaged pipeline of qualified commercial and GTM candidates for immediate openings and forecasted regional expansion. Track hiring velocity and optimize pipelines using analytics to ensure high-efficiency sourcing strategies. Act as a proud brand ambassador, ensuring

linuxrecruitment
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Postman
📍 Hyderabad• Full-time
2mo ago

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About the Team : The Identity and Access Management team is responsible for building a secure, reliable, and seamless identity platform for all Postman users. This team owns the systems behind authentication, session management, access control, service accounts, invites, and other foundational identity capabilities that power the product. Postman’s identity layer is a critical part of the product experience. It sits on the path of every authenticated request and enables users, teams, and systems to access Postman securely and collaborate effectively. The team works on a mix of core platform improvements, new product capabilities, and reliability/security investments. What You’ll Do: Design, build, and evolve backend systems that power Postman’s identity and authentication platform. Own projects end to end: clarify requirements, drive technical design, implement solutions, manage rollout, and support production. Work closely with Product, Design, and Engineering teams to scope, build, test, and launch new features and platform improvements. Improve system reliability, scalability, observability, and operational readiness for service

pythonjavanode.js
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O
2mo ago

About the Team OpenAI’s Real Estate & Workplace (REW) team creates and operates the spaces, programs, and services that enable employees to do their best work. The team’s work spans real estate, workplace operations, design and construction, workplace experience, food programs, employee services, analytics, and global programs. As OpenAI’s presence in India grows, REW is building flexible, scalable, AI-native, people-centered workplaces that combine a consistent employee experience with strong operational and financial discipline and thoughtful adaptation to each location. Workplace & Location The location for this role is Mumbai . The role requires to be onsite 5 days per week, with regular travel among Mumbai, New Delhi, and Bangalore. About the Role We are looking for an experienced Senior Workplace Operations Manager to set the operational direction, define the workplace operating model, and lead workplace operations and employee experience across OpenAI’s locations in India, including but not limited to Mumbai, New Delhi, and Bangalore. This hands-on, country-level role combines strategic planning, senior stakeholder partnership, and day-to-day execution in a fast-changing environment. As OpenAI’s senior workplace operations owner in India, you will translate business and employee needs into a scalable, AI-native operating model and define the standards, priorities, and service outcomes that support the country’s growth. You will remain accountable for delivery through integrated facilities-management partners, contractors, and specialist vendors, while partnering closely with India business leaders, regional REW leadership, and colleagues across REW, Workplace Experience, Leasing, Design & Construction, Food, Corporate Security, IT, Finance, People, and Procurement. This is a senior individual-contributor role reporting to the Head of Workplace, JAPAC. You’ll be responsible for: Set and own the country-wide workplace operating model, service qualit

awsrestai
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