Senior Principal Program Manager Jobs

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: As a Senior Engineering Manager – Data Science for Truecaller for Business(TfB), you will lead a high-performing team of Data Scientists and Data Analysts driving intelligence, safety, and operational clarity for our enterprise ecosystem. You will sit at the intersection of technical excellence, risk monitoring, and strategic product execution—architecting intelligence engines, shaping risk-mitigation roadmaps, and mentoring top-tier talent. You will be responsible for combining your advanced data science skills with leadership abilities to guide the Data team in solving complex business problems and building data-driven solutions for our enterprise customers. You will partner with leadership on long-term planning and development of the team at large. What you’ll do: Own the overarching Data Science strategy and technical roadmap for Truecaller for Business (TfB). Translate business vision into executable data initiatives, define core KPIs, and drive continuous delivery via agile sprint cycles. Lead the hands-on architecture, scaling, and production deployment of ML models to drive core business outcomes. Serve as the strategic liaison between Data Sc

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: We're looking for a Senior Social Media Support Agent to join our customer support team. In this role, you'll be one of the most visible representatives of our product — the person users hear back from when they reach out to us on social media or write in over email. You'll combine strong troubleshooting skills with clear, empathetic communication to turn frustrated users into satisfied ones in public and in private. This is a senior role for someone who's spent years in customer support for mobile or technical products and is ready to take on more ownership - not just resolving tickets, but shaping how the product is perceived across every channel users use to reach us. What you’ll do: Respond to customer inquiries and complaints across email, X/Twitter, and app store reviews, providing clear, accurate and friendly resolutions Troubleshoot complex product issues and manage escalations when necessary to ensure timely resolution Collaborate with cross-functional teams — including Product and Engineering — to identify and resolve product bugs and improve overall product usability Analyze support and feedback trends across channels and turn them into cle

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: As a Senior ML Engineer, you'll play a central role in building the data science behind the products — from framing new fraud, risk, and intelligence problems, to designing and deploying ML models at scale, to helping our enterprise customers and go-to-market teams understand and act on the insights we generate. What you’ll do: Design, build, and continuously improve the ML models that power our risk and intelligence products, and take ownership of new signals as they get scoped. Take a loosely defined business or customer problem and break it into a clear data problem, articulating value, impact, and complexity before proposing a solution. Build anomaly detection, fraud, and risk-modeling approaches — including network/graph-based methods — that keep our signals accurate and resistant to adversarial behaviour. Own model development, deployment, and monitoring end-to-end, partnering with ML/data engineers on scalability, reliability, cost, and dashboards/alerting. Design and run experiments (A/B tests, offline customer POCs) to validate new signals before they roll into production. Manage and analyse large, multi-country datasets, ensuring data integr

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: As a Senior Data Engineer, you will design and build scalable data pipelines and data infrastructure that power Smart SMS features, including SMS categorization, fraud detection, spam intelligence, and AI-driven capabilities. You will work closely with Data Scientists, Data Analysts, and Product teams to develop robust data platforms, enable feature engineering for ML models, and deliver reliable datasets that drive product insights and decision-making for over a million daily users. What you'll do: Maintain and improve the ingestion pipeline to reliably deliver billions of events daily within defined SLAs Provide support for all teams in building and optimizing their complex pipelines Work closely with other teams to identify pain points and problems around the platform Develop new tools and frameworks to improve the data platform Facilitate a company-wide, data-driven culture Work in close collaboration with data scientists and data analysts to help support their work going into production Work on large-scale projects such as building an ML platform and streaming use cases Set up best practices and processes around software and data development What you b

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem including homebuyers and sellers, lenders, title and escrow agents, and real estate agents onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. What You'll Work On Qualia is looking for an experienced Senior Product Marketing Manager to help lead go-to-market strategy across our product portfolio. As a key member of the Product Marketing team, this individual will manage go-to-market initiatives, lead product and feature launches and integrated campaigns, develop messaging and positioning, support sales enablement, and produce content such as product collateral, videos, and customer case studies. This highly collaborative role partners closely with cross-functional teams, including but not limited to Product, Sales, Marketing, and Customer Success. Responsibilities Create and execute comprehensive go-to-market strategies for new product launches, feature releases, and integrated marketing campaigns Produce compelling value propositions and messaging that differentiate our products in the market and resonate with target audiences Develop high-quality content, including product decks, videos, customer case studies, webinars, and more, that highlight the benefits and differentiators of our products Partner with sales teams to develop effective tools, training, and content that empower them to communicate product value to prospects and customers. Create and deliver presentations, sales collateral, and case studies that show customer success Gather customer feedback to iterate on product messaging and positioning. Work closely with Custom

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON We are hiring entrepreneurial engineers who are interested in being a part of our scaling engineering team. Our engineers are conscientious hackers who like teamwork but are also comfortable with independent projects. Our engineering team releases new software every week, moves at a fast pace, and works directly with our design and customer-facing teams to imagine and build the new experiences our customers love. Because of that, you’ll get a rewarding variety of projects to work on. As a Senior Software Engineer, you've been in the industry for a while and have a proven track record of success. You are comfortable taking full responsibility for complex, high-liability projects. You have experience making key architectural decisions and performing the research to back up those decisions. You've dealt with the consequences of your mistakes and know how to fight fires if necessary. You enjoy mentoring and providing support for less experienced developers. You've thrived in many different environments and realize that each team is unique. RESPONSIBILITIES Your work will focus on building web technologies, both frontend and backend. You’ll work on improving and extending our core web applications, diverse software integrations, payment-processing systems, and other exciting new features Our engineers are generalists, and your responsibilities will be flexible based on co

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON We are hiring pioneering and collaborative engineers to build our next generation of intelligent products. Our quality engineers are conscientious hackers who thrive on collaboration and are adept at driving large-scale projects in the fast-changing domain of artificial intelligence. You will help build the automation, tooling, and quality systems that let us ship complex, AI-driven products with confidence, bringing rigor and trust to a data-rich industry. As a Senior SDET, you're a software engineer first, you build test infrastructure and tooling, not manual test cases or scripting of the test case. You can take a hard, loosely-defined problem and solve it, and you're trusted to make the technical calls on framework and strategy at every layer of the testing pyramid along with the Engineering leadership, from unit to end-to-end. You work closely with the engineering team, understand the systems you're testing at a deep technical level, and mentor other engineers on writing better tests, tooling, and infrastructure code RESPONSIBILITIES Your work will focus on building and maintaining test infrastructure, release orchestration tooling, and performance testing systems as production-grade software, not scripts You'll design and build our test automation frameworks, including our migration from Cypress to Playwright, and own core infrastructure such as test environment provisioni

About Us Infinitum is revolutionizing the future of motors with our patented Aircore technology — delivering superior performance in half the weight and size, while reducing the carbon footprint compared to traditional motors. Our solutions open up sustainable design possibilities for smaller, lighter, and quieter machines, improving quality of life while conserving energy and reducing waste. Headquartered in Austin, Texas, we are driven by innovation and a commitment to making a positive global impact. Learn more at goinfinitum.com Position: Senior Global Logistics Manager Location: North Austin, TX (Onsite) Reports To: Vice President of Supply Chain Travel: Approximately 20-30%, domestic and international Position Summary The Senior Global Logistics Manager designs, builds, and operates Infinitum's global inbound transportation network, including supplier shipments from Asia, Europe, Mexico, and the United States and motor shipments from Ramos Arizpe/Saltillo to Fan Systems Contract Manufacturers in the United States. This is a hands-on leadership role. The manager will initially participate directly in logistics execution while building the lanes, carrier network, routing guide, systems, controls, and team capabilities required to scale. The role leads the Logistics Coordinator and progressively transitions routine transactions while remaining involved in critical, complex, expedited, and high-risk shipments. Key Responsibilities - Develop and execute Infinitum's global inbound logistics strategy, including lanes, modes, carriers, transit times, service levels, capacity, and contingencies. - Design and optimize supplier-to-manufacturing flows across Asia, Europe, and North America using consolidation, mode conversion, milk runs, and other network improvements. - Lead selection, negotiation, and performance management of freight forwarders, carriers, and 3PLs across ocean, air, FTL, LTL, parcel, drayage, and expedited modes. - Conduct transportation RFQs an

About Us Infinitum is revolutionizing the future of motors with our patented Aircore technology — delivering superior performance in half the weight and size, while reducing the carbon footprint compared to traditional motors. Our solutions open up sustainable design possibilities for smaller, lighter, and quieter machines, improving quality of life while conserving energy and reducing waste. Headquartered in Austin, Texas, we are driven by innovation and a commitment to making a positive global impact. Learn more at goinfinitum.com Position: Senior Sourcing Manager Location: North Austin, TX (Onsite) Reports To: Director of Purchasing Travel: Approximately 20-30%, domestic and international Position Summary The Senior Sourcing Manager is responsible for developing and executing Infinitum's strategic sourcing strategy for direct materials, engineered components, and contract-manufactured products across the global supply base. As Infinitum's first dedicated strategic sourcing leadership role, this position will establish sourcing methodologies, supplier-selection processes, negotiation frameworks, and category-management practices. The role will lead alternate-source development, supplier qualification, commercial negotiations, long-term agreements, cost-reduction initiatives, and supply-risk mitigation while partnering closely with Engineering, NPI, Quality, Manufacturing, Supply Chain Planning, Finance, Legal, and Purchasing. Key Responsibilities - Develop and execute multi-year sourcing and category strategies based on product demand, technology, supplier capability, cost, capacity, geography, and supply risk. - Lead supplier identification, market mapping, RFQ/RFP development, competitive bidding, proposal evaluation, supplier selection, and award recommendations. - Identify, evaluate, qualify, and develop alternate suppliers to reduce single-source exposure and improve supply resilience and geographic diversification. - Lead supplier capability assessmen

At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions. Help us change the world and we will help you change yours. The support team works to ensure that customers love us and love our products. We are accountable for customers’ success and positive experience with Carbon3D. Field Service Engineers work with our Service and Engineering teams to address issues at customer sites. This role reports to the Field Service Engineering Manager. Location: This is a remote role with frequent travel, based out of a home office preferably in Michigan. We are looking for someone living commutable (driving) distance from Detroit Metropolitan Airport (DTW). This role is not eligible for current Visa sponsorship or transfer. Responsibilities: Frequent travel 75-90% to perform onsite equipment installs, maintenance, and upgrades Familiarizing customer of product usage and care Develop processes and documentation for standard service actions Recognize trends and patterns in field failures and feedback to the development team to drive future designs Work with engineering and manufacturing teams to ensure new issues are fully investigated and those countermeasures are in place Provide support to engineering and manufacturing teams as needed Availability for occasional off-hours calls and work Ability to travel Internationally Requirements: 5+ years of relevant experience BS in engineering field preferred but not required Must have hands-on approach Ability to read electrical schematic and mechanical drawings Excellent verbal and written

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Qualia is seeking an experienced Senior Product Manager to fuel the continued improvement of its products and growth of the business. In this role, you will be responsible for managing our data platforms and deploying agentic capabilities to our operational teams. RESPONSIBILITIES Lead with a product strategy that pursues inflecting key metrics of the business Leverage AI, both in your work and proposed product solutions, in a way that unlocks new tiers of opportunity Become an expert in the strategy of our customers, so that your work complements what they’re trying to achieve Collaborate closely with Engineering and Design to implement elegant and robust web products Enable product marketing, customer success, and sales to do their best work due to your partnership Write clear specifications that communicate problems, criteria, and context succinctly Use data to form and defend your position Make gut decisions with sound judgment when the occasion calls for that YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH You have 5+ years of experience building extraordinary software as a Product Manager Experience scoping, executing, and delivering products to market that had a measurable impact for your clients and company Analytical and strategic with a proven track record of using data to drive decisions Customer-obsessed with a love for enabling people to do their best work You s

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON As the Senior Manager of Customer Education, you will lead the strategy, development, and delivery of the programs and resources that help Qualia customers build proficiency, adopt our products, and achieve long-term value. You will oversee Qualia’s customer education ecosystem, including Qualia University, the Knowledge Base, customer-facing educational content, one-to-many programming, and one-to-one instructor-led training. You will also lead the growth of Qualia’s new paid customer training service, developing the programs, operating models, and delivery standards needed to scale training as a consistent and valuable professional service. This role will be responsible for creating a connected customer education strategy across self-service, digital, and live learning channels. You will ensure customers can easily find accurate, relevant, and role-specific education while helping the team prioritize the programs and content that have the greatest impact on customer adoption, proficiency, satisfaction, and long-term success. You will lead a multidisciplinary team responsible for customer content, knowledge management, digital learning, and customer training. You will partner closely with Product, Product Marketing, Customer Success, Support, Professional Services, Sales, Operations, and other stakeholders to translate customer needs, product changes, and business priorities into s

About Formation Bio Formation Bio is a tech and AI driven pharma company differentiated by radically more efficient drug development. Advancements in AI and drug discovery are creating more candidate drugs than the industry can progress because of the high cost and time of clinical trials. Recognizing that this development bottleneck may ultimately limit the number of new medicines that can reach patients, Formation Bio, founded in 2016 as TrialSpark Inc., has built technology platforms, processes, and capabilities to accelerate all aspects of drug development and clinical trials. Formation Bio partners, acquires, or in-licenses drugs from pharma companies, research organizations, and biotechs to develop programs past clinical proof of concept and beyond, ultimately helping to bring new medicines to patients. The company is backed by investors across pharma and tech, including a16z, Sequoia, Sanofi, Thrive Capital, John Doerr, Spark Capital, SV Angel Growth, and others. You can read more at the following links: Our Vision for AI in Pharma Our Current Drug Portfolio Our Technology & Platform At Formation Bio, our values are the driving force behind our mission to revolutionize the pharma industry. Every team and individual at the company shares these same values, and every team and individual plays a key part in our mission to bring new treatments to patients faster and more efficiently. About the Position As a Senior Data Scientist - Medical Imaging at Formation Bio, you will lead our efforts to integrate advanced imaging analytics and AI into our drug development pipeline. In this role, you'll pioneer the application of computer vision and deep learning to medical imaging data (MRI, X-ray, CT, PET) to accelerate clinical trials and improve patient outcomes. You'll develop state-of-the-art models for automated image analysis, disease progression monitoring, and treatment response assessment. Working closely with clinical teams, radiologists, and dru

Who We Are Inorsa is an AI-first automation platform revolutionizing how mission-critical infrastructure is built, maintained, and upgraded. We serve wireless telecom, fiber, data centers, and more, delivering an end-to-end automation platform that empowers infrastructure owners. We pride ourselves on our highly technical culture and innovative team, and we're one of the fastest-growing startups in our field. If you thrive on big challenges, love thinking about the big picture, and want to see your impact directly on large enterprise customers, we want to hear from you! Why Now As our customer base and technical stack expand, we’re entering a new phase of platform development. We need a senior engineer who can both lead and build, owning architecture, solving core product challenges, and mentoring the next generation of Inorsa engineers. You'll work on the hardest growth blockers and own meaningful pieces of the product vision. What You’ll Do This is an 80% technical / 20% leadership role. You'll write production-grade code, guide product architecture, and elevate engineering velocity. Core Responsibilities Design and implement scalable systems across our full stack (Python, TypeScript, SQL) Lead feature and architectural planning, and write specs for major components Collaborate cross-functionally with engineers, product managers, and designers Build and maintain integrations with AI/ML models and internal data pipelines Improve performance, reliability, and long-term maintainability of key systems Review code, mentor junior developers, and guide quality standards Communicate progress and risks with engineering leadership Act as a product owner—understand user needs, propose roadmap items, and drive implementation What You Bring Experience 6+ years of professional software engineering experience, including 2+ year

Company: tastytrade Role: Senior Linux Infrastructure Engineer Location: Chicago, IL — Hybrid About the Role We are looking for a senior Linux engineer who is equal parts operator and builder. You will own the systems layer of our production environment — from the metal to the configuration management code. This is a hands-on role: you will jump into incidents, tackle challenging engineering problems, design systems that scale, and evaluate new software and architectures. This is not a role where the abstractions hide the machine. You are expected to be curious about what is underneath and to be the person other engineers come to when a system is behaving in a way nobody can explain. What You'll Do Own Linux performance. Diagnose and tune systems under real production load: CPU scheduling and NUMA placement, memory and page cache behavior, disk and filesystem I/O, and network stack tuning. Lead troubleshooting on hard problems. Work incidents methodically — form a hypothesis, find the cheapest test that falsifies it, and narrow the search rather than changing five things at once. Write postmortems, organize follow-up tasks, and future-proof the environment so the same issue does not recur. Write and maintain configuration management code. Build infrastructure declaratively with Salt, Ansible, Chef, or Puppet, treating that code with the same standards as application code: reviewed, tested, and version-controlled. Run containerized workloads. Build, deploy, and operate services on Kubernetes or Nomad, including scheduling behavior, resource limits, health checking, and the failure modes that only appear under contention. Automate in Bash and Python. Replace manual runbooks with tooling and streamline repeatable work. Operate core network services. Troubleshoot TCP/IP with confidence and bring solid networking fundamentals. Manage DNS and DHCP as production ser