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Senior Process Excellence Analyst Jobs

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Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

ExcelPower BIsupply chain
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The Summer Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: 10-week program during which summer analysts are familiarized with TTS business lines and processes Assigned to an industry or product coverage group after an initial week of training and placement process Join a team providing TTS services to multinational corporations; financial institutions; and public sector organizations across the globe Support the organization in delivering revenue, net income, market share, awards, and survey excellence Prepare financial analysis (budget analytics, scenario analysis) to support decision making by Senior Managers Measure progress by developing and generating metrics and articulate stories for senior presentations Learn the TTS business through training sessions and on-the-job experience Opportunity to work closely with a TTS team similar to a full-time analyst Depending on placement, typical day will involve: Client Sales Management Cash Management Services including Liquidity & Investments, Receivables, Payments, Wholesale Cards, an

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As a Senior Data Analyst at Choreograph, you will play a critical role in delivering commercial products and services in the Activate space, enabling cross-functional teams to execute against strategic plans and roadmaps. The ideal candidate will possess a strong understanding of data transformation, quality assurance and process automation preferably within AdTech and experience of delivering platforms, products, and services across large global enterprises. Using this experience, you will work closely with What you'll need: Excellent analytical and data wrangling skills, in particular experience in manipulating and analysing data Technical background, experience with data engineering practices, database structures and schemas, SQL, Python and R Scripting. Must have the ability to use SQL for intermediate to advanced data analysis At least 2 years big data experience. Ability to work in multiple AdTech technologies required At least one year of experience and understanding of the architecture of Google Cloud Platform, Microsoft Azure or Amazon Web Services preferred Famili

pythonsqlazure
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A Career with Point72's Finance Team The Finance team provides a broad range of timely, accurate, relevant, and objective financial information, advice, and services to its business partners, with commitment to the highest professional and ethical standards. Our team offers a dynamic and collaborative environment where our colleagues can learn at a fast pace and are rewarded with advanced opportunities both within Finance and across the firm. WHAT YOU’LL DO Build and enhance scalable fund reporting processes and controls that support growth, improve accuracy, and reduce operational risk Prepare and review interim and year-end financial statements for investment funds, with a focus on accuracy and clear disclosure Partner with Tax, Operations, Treasury, Valuation, Legal, Compliance, and Investor Relations to deliver timely, integrated fund reporting Liaise with external fund administrators and auditors to manage audits, reconciliations, and reporting deliverables from planning through completion Drive automation and process improvements that streamline workflows, strengthen data integrity, and expand reporting capabilities as the business grows Support new fund launches and restructurings by executing accounting deliverables, fee calculations, and related documentation Prepare regulatory and investor-facing reports, ensuring consistency, accuracy, and adherence to reporting timelines Own ad hoc projects and strategic requests from senior management, balancing independent execution with close collaboration across the Finance team WHAT’S REQUIRED Undergraduate or graduate degree in accounting 2+ years of work experience at a public accounting firm or a combination of public and private accounting roles Experience in audit or accounting within the financial services sector Strong data analysis skills with experience working with large datasets and reconciling complex accounting information Excellent organizational skills with a track record of delivering accurate work u

accountingfinance
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WPP
📍 Mexico• Full-time
1mo ago

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As a Senior Data Analyst at Choreograph, you will play a critical role in delivering commercial products and services in the Activate space, enabling cross-functional teams to execute against strategic plans and roadmaps. The ideal candidate will possess a strong understanding of data transformation, quality assurance and process automation preferably within AdTech and experience of delivering platforms, products, and services across large global enterprises. Using this experience, you will work closely with What you'll need: Excellent analytical and data wrangling skills, in particular experience in manipulating and analysing data Technical background, experience with data engineering practices, database structures and schemas, SQL, Python and R Scripting. Must have the ability to use SQL for intermediate to advanced data analysis At least 2 years big data experience. Ability to work in multiple AdTech technologies required At least one year of experience and understanding of the architecture of Google Cloud Platform, Microsoft Azure or Amazon Web Services preferred Famili

pythonsqlazure
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Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. At Envoy Global , we’re delivering the future of global mobility—supporting companies and talent worldwide through innovative technology, trusted expertise, and a people‑first culture. As we continues to expand our international operations, we are seeking a highly capable and hands-on Senior Management Accountant to oversee the financial activities of the company, ensuring accurate month end and year-end financial reporting, compliance with tax and VAT regulations, budget and forecast participation, cash forecasting, and banking duties. This role requires a strong experienced accountant with the ability to consistently meet deadlines with a high degree of accuracy along with excellent analytical and communication to skills to work with the overall business to drive financial performance. An ability to solve problems quickly and creatively along with improving existing processes is expected. Responsible mainly for UK business unit along with oversight of smaller entities in India, Hong Kong, and Germany. What You’ll Do: Month-End Close and Reporting: Monthly close activities such as journal entries for more complex accounting areas. Preparation of monthly reporting including revenue details and variance analyses with commentary. Ensuring balance sheet is reconciled on a monthly basis with appropriate documentation that is audit ready. Ensure revenue and cost recognition are aligned with GAAP and IFRS. Streamline month end process to reduce manual elements and to meet 5-day turnaround for Envoy Global reporting. VAT and Tax Management: Ensure preparation, review, and timely filing of VAT returns and other tax obligations. Liaise with external tax advisors and auditors to ensure compliance, accuracy, and meeting deadlines wh

SAPExcelaccounting
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C
2mo ago

JOB DESCRIPTION Responsibilities: Lead the Corporate System Project Specialist and responsible for the day-to-day operations of the ERP system. Collaborate closely with international cross-functional teams across multiple entities and system developers to identify improvement opportunities for the Microsoft Dynamics 365 ERP system and other company-wide applications. Analyze business requirements, develop functional specifications, prepare design documentation, and coordinate change requests, service requests, and budget alignment/approvals. Manage the full system project lifecycle, including project kickoff, planning, system issue tracking, timeline management, testing coordination, deployment, and implementation. Oversee testing activities and release schedules to ensure the successful delivery of system enhancements. Manage ERP timesheet operations and resource planning support. Monitor the company-wide timesheet and resource planning processes to ensure satisfactory completion and approval rates each month. Continuously evaluate and optimize timesheet management processes and training programs. Manage ERP user permissions and oversee the development, maintenance, and review of system-related standard operating procedures. Oversee issue tracking, resolution, and ongoing support for company-wide ERP system. Lead and facilitate ERP project meetings with stakeholders at all organizational levels. Design, develop, and deliver company-wide application training programs, including monthly ERP timesheet training for new hires, line managers, and project functional leads. Evaluate, initiate, and lead cross-functional standardization and automation initiatives that drive continuous business process improvement and operational efficiency. Skills and Qualifications: Bachelor’s degree or higher in computer science, science or a related field. Minimum of 5 years of relevant work experience. Strong written and verbal communication skills, with excellent analytical and problem-

aigoexcel
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Everpure
📍 Santa Clara• $168K – $252K/yr
7 days ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking a seasoned Senior Internal Audit Manager to join our Internal Audit team. In this senior individual contributor role, you will operate with significant autonomy and influence, leading our most complex and highest-visibility operational audits across the business and partnering directly with senior leaders to evaluate risk, strengthen processes, and shape how the business makes decisions. This position requires strong business acumen, excellent analytical and communication skills, and the ability to independently manage complex audits from planning through reporting, while bringing a point of view that senior stakeholders seek out before decisions are made. The ideal candidate brings deep operational audit experience, business process and enterprise risk expertise, data analytics capabilities, and a passion for leveraging emerging technologies, including the use of AI embedded into audit activities to improve audit quality and efficiency. You hold yourself and the function to a standard of integrity that never bends to timeline pressure, and you escalate control or policy gaps with a proposed solution, not a workaround. Beyond executing audits, this role sets the agenda for its areas of coverage, drives durable remediation of systemic risks across the organization, serves as a sought-after voice before key decisions are made, and raises the standard for the broader audit function. This is NOT a

aiaccountingfinance
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Intel
📍 Oregon• $155.5K – $219.6K/yr
Just now

Job Details: Job Description: The Intel Logic Technology development (LTD) organizations delivers process technology innovation to drive Intel's product roadmap. We give you opportunities to transform technology and create a better future by delivering products that touch the lives of every person on earth. As a global leader in innovation and new technology, we foster a collaborative, supportive, and exciting environment where the brightest minds in the world come together to achieve exceptional results. We provide benefits that promote a healthy, enjoyable life: excellent medical plans, wellness programs, and amenities, time off, recreational activities, discounts on various products and services, and many more creative perks that make Intel a Great Place to Work. As a Process Integration Development Engineer, you will play a pivotal role in advancing Intel's semiconductor process technologies within the Logic Technology Development (LTD) group. Your day-to-day involves designing, optimizing, and implementing integrated process solutions that drive Intel's next-generation technology. By leveraging your expertise in process integration, yield analysis, and data-driven problem solving, you will contribute directly to the seamless transition of emerging technologies from development to high-volume manufacturing, ensuring Intel remains at the forefront of semiconductor innovation. Job Responsibilities include but are not limited to: ​ LTD Semiconductor Senior Process Integration Development Engineers are responsible for leading scientific research enabling the manufacture of innovative device architectures but not limited to: Lead scientific research enabling the manufacture of innovative device architectures coupled with the realization of these architectures. <li

recruitment
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A Career with Point72’s Office of the CIO Team The Office of the Chief Investment Officer, led by co-CIO Harry Schwefel, supports the continued development of our fundamental equities investment professionals, portfolio construction, and liquidity groups, and continues to advance the tools and resources available to our teams. What you’ll do Partner with the firm’s investment professionals as they build and refine their team infrastructure and processes using firm tools Collaborate with senior management, investment professionals, and technical product managers to establish a product roadmap Educate investment professionals on firm platform capabilities through training sessions, documentation, and one-on-one support, ensuring seamless integration into their research processes Gather and analyze feedback from users to identify pain points, measure satisfaction, and inform the platform roadmap Develop metrics to track adoption, usage, and impact, leveraging data-driven insights to drive continuous improvement Act as a champion for firm platforms, fostering a culture of creativity and process innovation across the firm’s investment teams Communicate users’ needs with internal and external partners, including senior leadership Summarize complex issues with clear, top-down communication across various formats What’s required 5+ years of professional experience in product management, strategy, equity research, sales & trading or a related role Strong understanding of investment research workflows and the key inputs driving an equity investor’s investment process Excellent communication and interpersonal skills, with the ability to build relationships with investment professionals and engage with various stakeholders Analytical mindset with the ability to use data to drive decision-making and measure the impact of initiatives Familiarity with agile methodologies and product lifecycle management Ability to balance strategic thinking with hands-on execution to deliver i

PE
Private Employer
📍 Uttar Pradesh, India• Full-time
3mo ago

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Key Responsibilities: 1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence. 2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations. 3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings. 4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies. 5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process. 6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions. Qualifications: ● Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred. ● Proven experience in conducting ethics investigations, preferably in a leadership role. ● Strong knowledge of ethical principles, regulations, and industry best practices. ● Excellent analytical and problem-solving skills, with the ability to

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Key Responsibilities: 1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence. 2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations. 3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings. 4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies. 5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process. 6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions. Qualifications: ● Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred. ● Proven experience in conducting ethics investigations, preferably in a leadership role. ● Strong knowledge of ethical principles, regulations, and industry best practices. ● Excellent analytical and problem-solving skills, with the ability

C
Citi
📍 Getzville New York United States• $125.2K – $187.8K/yr
Just now

Treasury is leading a Finance wide capability for an AI-augmented operational model and process for variance analysis; this role will support the execution of that effort, providing key domain expertise and execution support. Day-to-day, the candidate will act as a key business contributor for the OM / AI capability build, supporting the delivery of the variance analysis process — including a prototype to be leveraged across Finance. This includes assisting in the definition of use case requirements, validating outputs, and helping to ensure the resulting tooling is fit for finance-wide reuse. The output of this work will contribute to establishing the reusable OM / AI pattern that subsequent Finance teams will adopt. This role requires an understanding of OM and AI strategic direction of the Finance function, combined with a solid conceptual/practical grounding in Liquidity Operations process. Excellent communication and collaboration skills are required in order to work effectively with internal stakeholders across various levels. Impact reflects professional influence on the business and close interaction with other functions and businesses. Responsibilities • Support the development and implementation of AI tooling to help establish a Finance wide common capability for variance analysis, including daily and periodic identification, root-cause analysis, and escalation of material variances across product, entity, and currency dimensions. • Collaborate within Treasury, across Finance, and with Technology to identify consistent attribution of variance drivers — including intra-day movements, and operational breaks. • Assist in preparing and presenting executive-level commentary and analysis to senior management on progress. • Contribute to the operating model process including supporting the documentation of escalation paths and process flows. Qualifications • 10&#43; years of experien

artificial intelligenceaifinance
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DU
DoorDash USA
📍 Minnesota, United States• Remote• $155K – $228K/yr
15 days ago

About the Team The Tax Controversy team serves DoorDash by producing excellent controversy outcomes, providing timely and accurate information on material risks to the business, and improving the tax team with actionable feedback from audits. As DoorDash's business has grown across the United States and the world, so have its tax audits and appeals. You will report to the leader of the US Indirect Tax Controversy function and work alongside a Manager who manages audits and an Associate Manager who owns the team's data and analytics. You will engage with partners across Tax Compliance, Accounting, Tax Tech, and Planning. You will be able to work remotely, based within the US, with limited travel for team events, offsites, and select audit meetings. About the Role This role is responsible for the execution of DoorDash's portfolio of US indirect tax audits — sales and use tax, gross receipts taxes, property taxes, and business license taxes. You will own how that work gets done: the audit management process, the reporting that tells the tax department where we stand, and the cross-functional channels that supply the facts, data, and documents our audits depend on. This role requires judgement. Our audits can turn on unsettled questions. You will direct the methods, the positions, and the evaluation criteria for defending these matters, on facts that are frequently incomplete and in jurisdictions that frequently disagree. You will act independently on new and unusual matters, direct the work of others on the team without carrying people-management responsibility, and carry a select portfolio of audits yourself. You're excited about this opportunity because you will… Own execution across the full US indirect tax audit portfolio. Direct how each sales and use tax, gross receipts tax, property tax, and business license audit is staffed — and personally manage a select set of audits so you stay close to the work. Make the portfolio legible. Design and sustain the trac

REMOTEaiExcelaccounting
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Datadog
📍 New York• Full-time• $85K – $113K/yr
5mo ago

Datadog's Finance team partners with stakeholders across the organization, providing commercial, operational, and analytical support to ensure that Datadog’s business continues its rapid and efficient growth. We are seeking a dynamic and detail-oriented Senior Accountant to join our growing accounting team. This role is an excellent opportunity for an accounting professional to play a key part in a fast-paced, high-growth environment. The ideal candidate will have strong leadership skills, a solid understanding of accounting principles, and a passion for ensuring accurate financial reporting. As a Senior Accountant, you will be responsible for assisting in the month-end close process, preparing account reconciliations and financial statement analytics, supporting the preparation of internal reporting packages, supporting external audits, and assisting with ad hoc projects. You will collaborate cross-functionally with teams across the company, contributing to the continuous improvement of processes and internal controls. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own key areas of the monthly, quarterly and annual financial close process, with a primary focus on Sales and Marketing expenses Assist in preparing internal reporting packages, ensuring financial reporting is timely, accurate, and compliant with US GAAP Perform analytics over financial results to ensure completeness and accuracy of financial statements Investigate reporting discrepancies and communicate issues promptly to management Serve as a key point of contact for year-end financial statement audits, quarterly reviews, and internal audit and SOX requests Proactively recommend and implement process improvements to simplify, standardize and streamline accounting efforts Partner with Sales

aigorust
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